As soon as you sit- has a restaurant employee ever told you to eat quickly because they need your…read moretable promptly for other reservations? YUP!!!
My mom made a reservation for 3 people, June 19th, 2026.
Upon arrival, staff advised our table was occupied by other patrons, & would have to find another table. They proceeded to sit us at a table meant for 2. We did not fit comfortably, and plenty of other tables seemed available. I approached front desk and requested a change of table. The staff (3 women) proceeded to explain me about their reservations, table availability, restaurant occupancy, table #'s, etc. They were not polite, were flustered & stressed out. They were checking but stated it was not possible, I basically had to beg, to be moved to another table. it worked, and we got moved. This took about 10-15 minutes. it really was a hassle... I was ready to walk out...How could you start your dinning experience like this?
Anyway, we ordered drinks, appetizers & main course, as soon as we got the 1st appetizer, a an employee came to the table she told us: They have other reservations, & need our table, and we need to rush so they can take care of their reservations. I could not believe her. By the way, no other patrons were getting rushed out, just us. This woman really ruined the mood. Ive never been told to eat quickly because there are other reservations in need of my table. I told her- to go ask other patrons for their table, and to STOP disturbing us. she walked away.. on to the food review:
I got the Jamaica Mezcalita- it really was great tasting & a beautiful presentation in a coupe glass, nicely garnished. Highly recommended- or not? (the waitress told me to rush & get out?? Mezcal is meant to be zipped..)
My mom had the mandarin mezcal drink- beautiful presentation, she loved it. See pictures.
Appetizers: we had the Jalea de mariscos & tuna nikei. Beautiful presentation & delicious- ( but did we enjoy it? not really, were told to rush.)
My parents each had the tacos de pulpo, I got the Maracuya Ceviche- again beautiful presentation & taste.. as we started eating, we had another visitor- the woman from the from desk, this time saying she was leaving, and she had the nerve to tell me to not stress out & enjoy, proceeded to mention everything about the reservations, tables etc. It was annoying. I told her- that's an internal restaurant issue, i dont work here, I am a customer. I dont even know why they kept burdening me with all their internal issues.
I will say nobody had the courtesy to apologize. Not one person said- sorry for the inconvenience. All i wanted was to have a nice dinner with my parents & AMAR's staff made sure to made it uncomfortable and rude. Where do you hire your staff?
Exception: Max the waiter, he did a good job, was pleasant
Resumen en Espanol: Jamas en la vida nos habian dicho que comamos rapido por que necesitan la mesa para otra reserva. Increible. Que pena tener un contraste tan fuerte de comida deliciosa, con empleadas groseras y sin consideracion. Fue la cena mas incomoda de mi vida, no se disfruto la comida, ni el lugar y no puedo creer que nadie penso en la coordialidad de ofrecer una disculpa por los muchos inconvenientes. Me trataron como si yo fuese empleada del restaurante contándome todos los problemas internos que tienen y apurandome...
A pesar de tener un muy buen menu, no lo recomiendo. Mucho menos en fin de semana. Son especialistas en mal servicio al cliente y arruinar experiencias.
Amistades me habian comentado que el servicio era malo y desorganizado, pero decidi darles la oportunidad por que mi Mama tenia muchas ganas de ir.. mis amigas tenian toda la razon!
