We had Avery this evening for our server. She was upbeat, smiling, so friendly and just so lovely. It was a beautiful night and we sat in the patio! The food is also yummy as well. Thank you. read more

This is a tale of two experiences. The first time we dined here was on a relatively slow Thursday night. We ordered the Carne Asada Pasilla. Basically, steak and cheese enchilada with rice and beans. We ordered Margaritas as well. We got water right away; our drinks came fast and were good. The food was not only timely and fresh...the steak was perfectly seasoned and cooked to perfection...the cheese enchilada was excellent...even the rice and the grilled pepper were exceptionally good. The waiter was attentive and asked if we wanted another drink before the glass was empty. He filled our water glasses when they were low. It was a very good experience. Our next visit a little over a week later on a Friday night was something we were anticipating. We got reservations to sit outside and Ubered so we could both enjoy drinks and the experience. When we were seated, the waitress came by and took our drink order. We got our pitcher of margaritas (which had barely any tequila and full to the top with ice) before someone came by and dropped off a pitcher of water. We had to poor both ourselves. The chips and salsa came after our drinks and our appetizer came 2 minutes before the dinner. We both enjoyed the Carne Asada so much, we ordered it again. When the plates arrived, it looked like they had been sitting under the warmer for 15 minutes. The steak was so far over well done that there was no more moisture in the meat. They were essentially hocky pucks and you could tell just from looking at them. The enchiladas sauce had dried up and tasted like what you would expect after sitting under the warmer for an extended period. It took at least 5 minutes for the waitress to check on us after the food was delivered. When I told her the steak was overcooked, her response was "That is how we prepare it here." When I asked if dry and overcooked is really the standard, she offered to get a manager. The manager at least apologized and offered to get me a new steak. What she came back with was even more embarrassing than the first. This steak was unseasoned, still overcooked and had "F-you" written all over it. It looked like it had been cooked in a microwave oven. I wouldn't doubt there was spit on it. She then came back and told us she's not charging us for the Carne Asada plates. We didn't see our waitress again until she brought us the check. It is such a shame that we had such a good first experience followed by something so bad, that a return visit would be unthinkable. It's one thing to have inconsistent food or service...it is another to be inconsistent with both food and service. If you're looking for Mexican food...I would recommend you go elsewhere. read more

Came here in the evening and the food was very disappointing. We come here pretty often because of the convenience but they've been very inconsistent with their food. My cheese enchilada wasn't even melted, took a bite of it and it was cold and ruin my dinner. Server asked if I wanted them to just remake the cheese enchilada, so I took the offer. This time the enchilada was over cooked. read more

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The food and the service were top notch. Our waitress Cali was an absolute blast and was on top of making sure we always had things and drinks filled. Food was great and I would definity come again!! read more

It's been a long time tradition for my children and I to go to El Encanto for Father's Day, even before it was El Encanto Dos. The food was good, the service was not great. Thankfully the manager was making his rounds or we may have never gotten a refill on our drinks to help wash down the yummy food. And our fundido sauce didn't show up until half way through our meal. By that time we'd eaten most of our chips and our meal. So 5 for food and 2-3 for service. read more

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Restaurant decor made me feel like I was in a desert garden. Service is quick but food took a little while. Plates were hot and my friends plates looked good. So did mine I got chicken fajitas there was a good portion of chicken not a lot of guacamole or peppers. Chicken was kind of bland and dry. It's great if you're trying to watch sodium and fat content? read more

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I'll give it a 3 because the food is so hit and miss. When it's hit, it's worth the $. When it's miss, paying the bill is irritating. The decor is tired and feels dirty. Nothing in there absorbs any noise. read more

I have tried the original el Encanto about a year ago and really liked it. I decided to give the second location a try as well while the restaurant was similar. There were some pretty clear differences. The ambience was lacking. The majority of the restaurant seating had views of the main road and the seating was very close together and didn't feel as cozy. The service was good. The food was also on point. I would still go back to the restaurant, however ask for inside seat. If given the choice between the two locations, I would go back to the main one before I would go to this one, however. read more

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We love to sit on the patio now that the weather is nice again. Food is consistently delicious and fresh. Service is always friendly even when they are busy. Not a fan of their sopapillas~ they are more like a tortilla smothered with honey, chocolate & powdered sugar. read more

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Stopped in last night with some friends for dinner. The place is huge with a ton of seating inside and out. The outside would be great for winter time, but alas it was inside this time due to the heat. We started with drinks, I tried the prickly pear margarita and eventually the house margarita (both frozen) and my husband got a Dobel Mexican Mule. All the drinks were great. The chips and salsa were good (I enjoyed the variety of flavors and heat levels they give.) It was interesting that the menu says the 1st basket of chips is free and any extra would cost. Makes sense, but it did have me eating them really slowly to avoid getting a second. Normally I would have plowed through them but since we were with others we didn't. The main food was sadly just "okay". It was more on the bland side and felt as just typical Mexican. I opted for the small cheese enchilada plate and my husband got the Plato Mexicano. Both of us thought the food was rather bland. Our friends tried a fajita plate and the chili relleno which was the special last night and only the fajita seemed to be worth note. Our friends did get the fried ice cream which was definitely unique (I had never had it crusted in cornflakes before). Our waiter was good. He took our drink orders and food and kept checking on us until he dropped off the check. Sadly he didn't split the check up (2 couples) so we had to have him do that. All in all the place has a great vibe and good drinks but the food is lacking. read more

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My Father and I went there Friday to have a nice lunch and left extremely disappointed before ordering drinks and food. We arrived, were seated outside, was brought chips and salsa, water and nothing else. Waited 20 minutes and bailed. I recommend not to go there in the middle of the day. read more

This was a bit further of a drive than the original El Encanto but there was no wait time on a Saturday night which is amazing! We started with the queso Guillermo. Cheesy goodness 5 stars. I had the special- the seafood enchiladas. The seafood inside was shrimp and scallops with a green enchilada sauce. 3.5 stars. Not bad, not my favorite. My husband had the taquitos 2 stars- very bland and chile rellenos - 4 stars. The bartender was our server- she was working so so hard we were shocked she didn't have more server help, so we did have to wait but it was ok, we had time. I'd love to visit this location again and walk around outside- they have a gated garden/event space that we couldn't see into but looked magical from the outside. read more

El Encanto DOS - Chile rellenos - Mexican Near Me - Phoenix, Arizona

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Great service, good food, and great outdoor seating. Quaint inside. Our waiter Andrew Alexander was fantastic!

The atmosphere is very cool, with indoor and outdoor seating. The service is always excellent with lots of smiles and good recommendations. The food is always amazing. Restrooms are clean. read more

Good service, good food, but a little overpriced. I'd go back, but I wouldn't suggest it. read more

Never had a bad experience here. A go-to spot for the family. Food is good, ambiance is nice, it's a big restaurant too so we've never had to wait. read more

Thanks to Chris! The service was excellent. We are long term customers, over 20 years, keep coming back, we love the food, service is usually ok but today we surprised how attentive was our server. read more

Food was eh, almost no flavor in the guac and got our order wrong twice, but sweet staff and good customer service! Sadly for the price I wouldn't go back. :( read more

First time here for me. The ambiance, grounds and service was great, however food was just ok. The restaurant is large with ample seating and authentic vibes. read more

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Very good food and relaxing atmosphere. Sometimes there is live guitar playing in the evening. Great place. Chips and salsa are delicious. The salsas are homemade, as well as the pico de gallo. read more

Such a cool find! Fun ambiance, great tasting food, lots of choices. I recommend the chicken chimichanga.

I was not impressed with the food I can see why folks like to go there it's for the ambiance the ducks and turtles. read more

Everything was excellent We all ordered Ahi Tuna tacos Plenty of food, priced well Nice staff Great service Open, Airy atmosphere read more

Fantastic authentic Mexican restaurant that we make sure and hit every time we are in north Phoenix. For a fantastic appetizer, order the Queso Guillermo. It takes them a little while to prepare it, so have patience. I had the Plato de Carnitas. I have had it before, and it is always delicious. I basically eat it out of the bowl like a stew. My wife had the chicken Plato Burro. She thinks that ketchup is spicy so she felt like it was a little spicier than what she wanted. I had it the next day as a leftover, and it was delicious as well, and not that spicy. Great service, and try to sit outside if the weather permits. Great atmosphere. read more

Our food was so good! Spinach Enchiladas, tostadas, and chicken cheese enchiladas were all great. The spices were not overwhelming, just right. The Margarita was so-so, and the sangria was wonderful. Our waitress was attentive and the ambiance seemed authentic and warm. read more

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Best chili verde in town! Frozen margs on point! And Bri is the most adorable bartender ever!

Used to love this place but food quality is inconsistent and everything is way over priced now. Our table had 1 kids meal, 1 taquito appetizer, 1 small Pollo fundido, and 2 shredded beef tostadas, plus 4 sodas. The total with a tip was $116! My husband paid and when I looked at the receipt, it was showing the 2 shredded beef tostadas at $29! (What?!) The menu makes it seem like they are $8.99( which is still steep for 1) but they up charge $5.99 for shredded beef and since he got 2, double the charge. (Wish I had noticed this before our teen son ordered it because he barely ate any of it because it was a soggy mess with little meat.) Unfortunately, our weekly date to this place is done. We will find a new place. Things may be more expensive but this is ridiculous! read more

We came for Father's Day and a had a great experience. We were seated quickly and our food and drinks were served promptly. We started with the queso Guillermo which was good but I definitely want to try it with the meat next time t time. Then for dinner we had the enchiladas and the plat de burro! I had the shredded beef which was great and my mom had the green chili chicken, both were delish! I could only eat half of the burro it is a generous portion. The enchiladas were both delicious and our family loved them! read more

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I ordered the green chili bowl. It's was OK; nothing special. The chips and salsa were good, but again nothing special. The service was slow (I was there at an off hour). The ambiance is fine. read more

As a customer service worker myself I understand it's annoying when customers come in close to close and everyone just wants to go home but we came in 35 minutes before close, knew exactly what we wanted and were prepared to order immediately, eat and leave as soon as we were done. From the minute we walked it the hostility towards seating us and serving us was very obvious. Tiffany came across as very passive aggressive, hardly greeted us, took our order and then snatched the menus without another word. The environment was so uncomfortable we ultimately decided to get our food to go. She brought the check, we thanked her despite everything and she said "Yep" then walked away. I'm not usually one to complain, and have been to this location a million times before but that was a severely disappointing experience. read more

Great food ! Lots of options! The salsa is wonderful. Customer service was excellent! I highly recommend you try this restaurant!

Celebrated friends birthdays here last Thursday night. Mason, our server, was amazing - took care of 10 of with no issues and even added some entertainment. He was amazing at keeping up with us. Everyone's food and drinks were great, as was the Birthday desserts. We do this every year, and will keep coming back when we are in Phoenix (none of us live here). read more

We had a group of 8 and were told 20 mins after the host being incredibly rude. Then an hour later they were annoyed we were still asking about our table. Mind you it wasn't busy. 3pm on a Saturday. It took another 45 mins to order once we got a table, and 40 mins to close our checks after we asked for them. The worst service I've had in years!!!! Though Dillon saved the day with chips when we were starving. Never going back !! read more

I like to support independent restaurants. Been to El Encanto in Cave Creek a few times. Sorry to say I'm never overwhelmed. I always feel a bit disappointed I don't ever think the food is up to the popularity. This week we went to ECDos. it is a beautiful restaurant the server was great. The chicken fajitas were so tough and tasteless it was hard to eat them. such a shame that the kitchen is so clueless that no one back there cares enough to taste the product to see if it actually is good enough to serve. read more

The manager and the waiter rude people. The food is overprice. We were waiting for our food and drinks that never arrived. We talk to the manager and she was defending the waiter for ignoring us the whole time. read more

Both El Encanto have wonderful Southwest Mexican food. It's the real thing. Cheese Enchiladas are highly recommended. read more

Beautiful location and outdoor patio. The inside was fine. The chips and salsas were wonderful as was the service. My reason for two stars was the food. I had the carnitas dinner and the best part of it was the black beans. The pork was tender, but flavorless. The corn tortillas were hard and like tough rubber. The shredded beef tacos looked good and were okay. Definitely not as good as the original was years ago. read more

Great food and service. Great for family and friends. Would highly recommend coming and the open bar is amazing!

My husband had the seafood enchiladas and it appeared to be canned scallops that would be in a dollhouse. Not good and ridiculous it would be served. Not going back. read more

I'm giving this place 2 stars because the service was great but the food was awful. I'm sorry if you're going to call yourself an authentic place then you need to step your game up on your sauces and the flavors of your meats. And the margaritas are awful also definitely not made fresh read more