Excellent pool cleaning company! Been using them for several years. Mike and Chad always go above…read moreand beyond and are always willing to work with you. They always do great work - fair and honest. Highly recommend!! A++++ service!

Were first time pool owners and our backwash valve went out and we were in panic! The guys answered…read moreour call ON A SATURDAY and came to our rescue! They replaced it with no problem and even answered questions about pool maintainance! Thank you all for helping us out today!!!

Pool Boss is my pool maintenance company. Johnny H. is my regular technician. He does a thorough…read morejob and keeps my pool looking nice. If I am home and have a question, he takes the time to answer my questions. He is polite and courteous. Nick has answered my questions and always returns my calls. He is also very polite. He also provides tips and suggestions when winter comes and will winterize the pool too. It is such a comforting feeling to know my pool receives the best service for a reasonable amount of money. This company is the best!

The team at Pool Boss make owning a pool easier. Today, they came and winterized my pool ahead of…read morebad (and cold) weather. Our neighborhood looses power way too often, so not having to worry about the pool becoming an issue is nice. Each week they manage the cleaning and chemicals as well. Great job.

Unfortunately I am not able to rate my experience as 5 stars. Initially I thought I had found the…read moreperfect company (I got the "we'll fix your gate latch" treatment and they loved the family dog in the sales meeting...). That has all subsided and it has been a very poor experience. I have never written a negative review of any business prior to using Ranger Pools, but I feel compelled to inform others of my experience. The issue arose when I noticed a leak in my pump, of which I could tell they left a piece off the equipment when servicing it. What followed was 2-3 weeks of frustration in them not addressing the issue (after they took the piece off). They either responded with a quick note about they will fix it tomorrow or no response at all. My frustrations really escalated when they made regularly weekly visits and did not fix it - they would send out the "everything's good" type of weekly status report. The only way I could get them to address my concern was writing a Yelp review. A few minutes after that went up they sent an email asking what I wanted. I said I know you haven't been servicing my pool to my expectations for at least the last month, please fix my leak and give me the last month's charges back and in return I would remove the Yelp review. They fixed the pump finally, but to this point there is no refund. As unorganized as they are, I'm just watching for the next month's recurring charge, even though I cancelled them long ago. I hired a new company to come out and I got even more shock. Despite the most recent weekly report from Ranger showing cyanuric acid levels as 30-50 ppm which they labelled "ideal," the new company found the level to be 300 ppm! For those that don't know, this is a chemical that slows down the reaction of chlorine so it doesn't evaporate too quickly. When you get a level over 100 ppm you essentially lock up the chlorine from working at all. And you can't get it out of your water, overtime fresh water will dilute it but at levels as high as I have I am left with the likely option of having my water pumped out and having to start fresh. This is because bacteria and algae will be certain and there are some health concerns in having that high of level of acid. Of course, with North Texas water restrictions I may have some hoops to jump through and some extended loss of use. To verify the new company had a correct reading, I took it to Leslie's and unfortunately they came up with a similar result and prognosis. The pool will need to be drained. I've tried to reach Brandon and the tech numerous times throughout this to reach a resolution and correspondence is limited and they take no responsibility. How in the world did it go from "ideal" to disaster in a 7 to 10 day period? Or did this happen in a 10 day period (Leslie's staff tells me you'd almost have to try to do that in that short of period)? Did the tech lack the knowledge to do the readings or did he just skip over parts of the service? These are all things I am wondering. One thing is for sure, they are very careless with my property. It was common to find pool items strung across the yard and landscaping, computer boxes on the equipment left open, leaves remaining in pump baskets and the gate was always left unlatched for the dog to escape if we didn't notice it first. Brandon's response to what happened and the possible resolution, written 10/1/14: "Jay We call it old water and it happens to every pool after a period of time. It's normal and unavoidable." My pool just turned 3 years old. I am not an expert but I don't think it is normal to have to drain the water every three years due to chemical imbalance. And it hardly explains why it went from "ideal" to emergency situation in a short amount of time. But maybe that is "unavoidable" for Ranger pools too. A little customer service, accepting a little responsibility and offering some form of refund or ways to correct the problem would have resolved this. But their customer service is non-existent. I'd encourage all to keep looking - don't buy into the friendly sales pitch...

I just bought a house with a pool, with zero knowledge on how to maintain one. Brandon, from…read moreRanger Pools, came by and in a very short time got my pool whipped back into shape. If you need pool service, these are your guys. Fast, extremely friendly and affordable.

We've used Hydrotex since our pool was built (3 years) and are extremely pleased with their…read moreprofessionalism, customer service, integrity and high level of communication. We will continue to recommend to anyone and everyone in need of pool service. Thank you Shawn, Tyler, Beau, Jonathan, Mike, Sean, Misa and the entire Hydrotex team!!

Love these guys!! Professional, on time and they do great work. Highly recommend Hydrotex for…read morecleaning and pool repair!

Not sure why Yelp has me as Lynn H in Chandler AZ? My name is Lisa and I live in McKinney, TX. I…read morehad Sparkling Clear Pool Service clean my pool for the month of May while I was out of the country. I was appreciative that they were willing to do it knowing in advance that I might discontinue service upon my return. Bob seemed like a nice enough guy and the pool looked good when I returned. But during the last 2 services they neglected to clean my in-ground spa. Not sure how that got missed as it's quite prominent and there was a ton of DE that had backed up into the spa. Not sure how that happened as I wasn't cleaning the pool at that point. So when the spa was left as shown in the photo for the second week in a row I contacted Bob by text and included the photo attached here. He returned that same day and sent me a text with a photo showing it had been cleaned (attached) and I thanked him for taking care of it, especially since he knew at that point that I would be cleaning my own pool moving forward. When I returned home I noticed that my spa fountain pole was severely leaning. That following weekend I investigated why this was happening and realized that the pvc pipe supporting the fountain head had been broken. Bob had to have either grabbed it to steady his footing in the spa or hit the pole quite hard with the vacuum. I contacted him on 3 separate occasions concerning what I had discovered. I even filled out a comment on their website. Crickets. Never, ever heard from him or anyone from him company. Not a single, solitary word. I understand accidents happen but I just wanted them to take responsibility. So I spent my own time and money and drained my spa, remove the broken piece of pvc, (see photos), ordered new pvc pipe and couplings where I need need to glue pieces back together and screw it back into the bottom of my spa. To add to my frustration when I cleaned my pool one week after Bob's last visit and I saw that my chlorinator was completely empty of any chlorine tabs. It had only been 1 week and there wasn't even a small, tiny piece in there. Also, when they saw the DE backup into the pool Bob should have said something. The circulation of the pool was not good as I could see from the flow of the spa fountain prior to Bob breaking the pole and they never did a backwash. I've used a few different pool cleaning services since we've been in this home. This company is by far the worst I have ever used. I would never recommend them to anyone.

The owner, Bob, is a gem! I was in a local pool store looking for options to clean all of the…read moreshingle mess out of my pool after the damaging hail storms and they recommended him for a one time clean of the pool and saved me at least a hundred $ of supplies that I would likely use once. He came to my house immediately and took care of the mess in the pool. They offer monthly cleaning and repairs. I would certainly recommend giving them a shot.

My pool seemed to be losing a good amount of water and I woke up to find it had dropped 3/4"…read moreovernight and the pump starting to lose prime and suck air. We were about to be out of town for the 4th so I needed someone out that day. I reached out to Evolution and after a little back and forth they were able to fit me in that same day at a reduced (50%) of their typical emergency call fee Dakota arrived when he said he would, performed a pressure and a dye test and located leaks at the juncture between the pool body and the face of both skimmer boxes Dakota executed the needed repairs and the problem was solved. Once again he gave me a 50% discount on the repairs to "win my business" Dakota and his assistant went about their business in a very efficient and professional manner. I was impressed by his willingness to work in bad weather (it poured rain at my house that day) and by his willingness to go the extra mile to earn my future business. I cannot recommend Dakota and Evolution strongly enough. if you have structural pool issues of any sort, call Dakota first. You won't be disappointed and you can thank me later for the recommendation

I'm retired. I enjoy doing repairs myself so, I investigated my pool leak myself. I dug a hole…read moreabout 18" deep where the water was seeping up and discovered I was "over my head" - metaphorically. My son had someone replace a pump for him, so when I told my son about my pool problems, his answer was simple: "Call Dakota. He knows his stuff." I called. Dakota returns my call the same day, quoted me the price for the inspection, the estimated price for the fix, and scheduled an inspection. Doug texted me 30 minutes before he arrived and arrived on time. I showed him the beautiful hole full of water from the leak and PVC pipes. I expected it was a pool leak because it was near one of the pool inlet jets. Doug suspected it to be somewhere in the spa which was next to my hole because of suspicious dampness where it should not have been damp. By using a hypodermic needle with colored dye, and a diver's mask, he put his head underwater and did a few squirts of dye near the suspected leak area to see the dye get sucked into a crack. So, he quickly and accurately found the leak. Once the water leaked into the stone overflow from the spa, it took a circuitous route to find and fill my hole. After a phone call to Dakota, he returned with a most reasonable price to fix the problem. I agreed at once and the work began. He drained the spa, cut out the old grout, mixed up underwater cement, patched the cut-out section, cleaned up the mess from the cut-out, re-filled the spa, and verified the leak was fixed. I paid him and he left me with my 18" hole and a warranty for the work done. But that's not the best part. The best part was the waiting around. While we waited around for the draining and re-filling of the SPA, I kept asking questions: What's the best robotic sweeper? How should I fix the grout cracks in the topstones around the pool? How about the retaining wall in back that shows cracks? What do you think of my suction pool sweep? We also talked about life and raising our children. Doug taught me things and verified some of the things I already know. He had good techniques for doing his work. It was like a personalized technical school, psychology session, and comedy show all rolled into one. (Doug has a good sense of humor.) Evolution Leak Detection does quality work, at reasonable prices with the integrity of men who will take that extra 30 minutes that determines the difference between a good job and a great job. That's a rare work ethic that is refreshing to know is still alive and well.

Always excellent customer service. Colby is the best! He is very knowledgeable and answered all…read moremy questions - more than once. He did great work on the repair and advised me on other issues with the pool including how to fix the fountain in the hot tub. Very pleasant to work with despite some of my silly questions. A+++. Thanks Colby! Richard Henry Dallas, Tx.

Parts department lady on Saturday is worthless. standard 2"…read morePVC union o-ring. Won't even attempt to find it without quoting a part number. Didn't know what brand parts she had for me to find a part number on my phone. Been in there before a few times looking for parts. Never successful.

After purchasing a used Polaris cleaner from Jacob on Craigslist it broke after less then 6 months…read more After trying for months to get him to fix it he finally came and got it. I also offered to just bring it to him. It's now been almost 4 months that he has had it and refuses to respond to calls, emails or texts during that time. At this point I'd be happy with the broken cleaner back. This is ridiculous. Just man up and return it!

I WOULD NEVER REFER THIS COMPANY. If I could give 0 stars I…read morewould They were very quick to come over and request upfront payment. Claimed I needed a new pump. It took over a week and a half to come back even though they had already been paid. Replaced the pump and that DID NOT fix the problem. Then tried to say that they had no idea what the original problem was even though I have a confirmation email from them stating the issue. I now have to pay for a real company to come out so I can see what is really wrong with my pool!!!