We have been using Justin's pool service for almost a year and are very happy! He has done an…read moreexcellent job of maintaining our pool and responds immediately to any questions or concern we might have. He has the most reasonable price I've found without compromising the service.

Justin is absolutely amazing! He is doing a fantastic job maintaining our HOA water feature and he…read moreis also doing my pool. He is incredibly responsive to our requests, reliable and the lowest price I found. Couldn't be happier with his service!

The folks at El Dorado Pools (EDP) do a great job. I have struggled to find good pool services and…read morethis is it! My last service couldn't keep the algae out of my pool for the first month of this summer. I brought in EDP and they came by every day for a week to service it and insure it was crystal clear. Now Cooper is hear every Friday and the last half of summer was beautiful. I highly recommend El Dorado Pools.

We had him out to look at our yard and we're excited about building a pool but we never got a…read morequote. I followed up multiple times but never received the proposal. I read amazing things about this company so it was unfortunate it didn't work out.

Excellent pool cleaning company! Been using them for several years. Mike and Chad always go above…read moreand beyond and are always willing to work with you. They always do great work - fair and honest. Highly recommend!! A++++ service!

Were first time pool owners and our backwash valve went out and we were in panic! The guys answered…read moreour call ON A SATURDAY and came to our rescue! They replaced it with no problem and even answered questions about pool maintainance! Thank you all for helping us out today!!!

The team at Pool Boss make owning a pool easier. Today, they came and winterized my pool ahead of…read morebad (and cold) weather. Our neighborhood looses power way too often, so not having to worry about the pool becoming an issue is nice. Each week they manage the cleaning and chemicals as well. Great job.

We called pool boss to get some help with our pool. We had a salt water pool at our previous home…read morebut didn't know the filtration system on this salt water pool was different. Pool boss came out and advised us how to keep our pool looking great. 100% recommend calling for all things pool!

Unfortunately I am not able to rate my experience as 5 stars. Initially I thought I had found the…read moreperfect company (I got the "we'll fix your gate latch" treatment and they loved the family dog in the sales meeting...). That has all subsided and it has been a very poor experience. I have never written a negative review of any business prior to using Ranger Pools, but I feel compelled to inform others of my experience. The issue arose when I noticed a leak in my pump, of which I could tell they left a piece off the equipment when servicing it. What followed was 2-3 weeks of frustration in them not addressing the issue (after they took the piece off). They either responded with a quick note about they will fix it tomorrow or no response at all. My frustrations really escalated when they made regularly weekly visits and did not fix it - they would send out the "everything's good" type of weekly status report. The only way I could get them to address my concern was writing a Yelp review. A few minutes after that went up they sent an email asking what I wanted. I said I know you haven't been servicing my pool to my expectations for at least the last month, please fix my leak and give me the last month's charges back and in return I would remove the Yelp review. They fixed the pump finally, but to this point there is no refund. As unorganized as they are, I'm just watching for the next month's recurring charge, even though I cancelled them long ago. I hired a new company to come out and I got even more shock. Despite the most recent weekly report from Ranger showing cyanuric acid levels as 30-50 ppm which they labelled "ideal," the new company found the level to be 300 ppm! For those that don't know, this is a chemical that slows down the reaction of chlorine so it doesn't evaporate too quickly. When you get a level over 100 ppm you essentially lock up the chlorine from working at all. And you can't get it out of your water, overtime fresh water will dilute it but at levels as high as I have I am left with the likely option of having my water pumped out and having to start fresh. This is because bacteria and algae will be certain and there are some health concerns in having that high of level of acid. Of course, with North Texas water restrictions I may have some hoops to jump through and some extended loss of use. To verify the new company had a correct reading, I took it to Leslie's and unfortunately they came up with a similar result and prognosis. The pool will need to be drained. I've tried to reach Brandon and the tech numerous times throughout this to reach a resolution and correspondence is limited and they take no responsibility. How in the world did it go from "ideal" to disaster in a 7 to 10 day period? Or did this happen in a 10 day period (Leslie's staff tells me you'd almost have to try to do that in that short of period)? Did the tech lack the knowledge to do the readings or did he just skip over parts of the service? These are all things I am wondering. One thing is for sure, they are very careless with my property. It was common to find pool items strung across the yard and landscaping, computer boxes on the equipment left open, leaves remaining in pump baskets and the gate was always left unlatched for the dog to escape if we didn't notice it first. Brandon's response to what happened and the possible resolution, written 10/1/14: "Jay We call it old water and it happens to every pool after a period of time. It's normal and unavoidable." My pool just turned 3 years old. I am not an expert but I don't think it is normal to have to drain the water every three years due to chemical imbalance. And it hardly explains why it went from "ideal" to emergency situation in a short amount of time. But maybe that is "unavoidable" for Ranger pools too. A little customer service, accepting a little responsibility and offering some form of refund or ways to correct the problem would have resolved this. But their customer service is non-existent. I'd encourage all to keep looking - don't buy into the friendly sales pitch...

I just bought a house with a pool, with zero knowledge on how to maintain one. Brandon, from…read moreRanger Pools, came by and in a very short time got my pool whipped back into shape. If you need pool service, these are your guys. Fast, extremely friendly and affordable.

Hydrotex Pools was recommended the previous home owner whom I've known for years. Shawn and Michael…read morehave been excellent in helping us maintain our pool which gets a ton of use! They have helped us through many maintenance issues and recommended very cost friendly solutions making the most of our dollar! I highly recommend Hyrdotex Pools to anyone that is considering a new pool or a new pool maintenance company!

We've used Hydrotex since our pool was built (3 years) and are extremely pleased with their…read moreprofessionalism, customer service, integrity and high level of communication. We will continue to recommend to anyone and everyone in need of pool service. Thank you Shawn, Tyler, Beau, Jonathan, Mike, Sean, Misa and the entire Hydrotex team!!

Not sure why Yelp has me as Lynn H in Chandler AZ? My name is Lisa and I live in McKinney, TX. I…read morehad Sparkling Clear Pool Service clean my pool for the month of May while I was out of the country. I was appreciative that they were willing to do it knowing in advance that I might discontinue service upon my return. Bob seemed like a nice enough guy and the pool looked good when I returned. But during the last 2 services they neglected to clean my in-ground spa. Not sure how that got missed as it's quite prominent and there was a ton of DE that had backed up into the spa. Not sure how that happened as I wasn't cleaning the pool at that point. So when the spa was left as shown in the photo for the second week in a row I contacted Bob by text and included the photo attached here. He returned that same day and sent me a text with a photo showing it had been cleaned (attached) and I thanked him for taking care of it, especially since he knew at that point that I would be cleaning my own pool moving forward. When I returned home I noticed that my spa fountain pole was severely leaning. That following weekend I investigated why this was happening and realized that the pvc pipe supporting the fountain head had been broken. Bob had to have either grabbed it to steady his footing in the spa or hit the pole quite hard with the vacuum. I contacted him on 3 separate occasions concerning what I had discovered. I even filled out a comment on their website. Crickets. Never, ever heard from him or anyone from him company. Not a single, solitary word. I understand accidents happen but I just wanted them to take responsibility. So I spent my own time and money and drained my spa, remove the broken piece of pvc, (see photos), ordered new pvc pipe and couplings where I need need to glue pieces back together and screw it back into the bottom of my spa. To add to my frustration when I cleaned my pool one week after Bob's last visit and I saw that my chlorinator was completely empty of any chlorine tabs. It had only been 1 week and there wasn't even a small, tiny piece in there. Also, when they saw the DE backup into the pool Bob should have said something. The circulation of the pool was not good as I could see from the flow of the spa fountain prior to Bob breaking the pole and they never did a backwash. I've used a few different pool cleaning services since we've been in this home. This company is by far the worst I have ever used. I would never recommend them to anyone.

The owner, Bob, is a gem! I was in a local pool store looking for options to clean all of the…read moreshingle mess out of my pool after the damaging hail storms and they recommended him for a one time clean of the pool and saved me at least a hundred $ of supplies that I would likely use once. He came to my house immediately and took care of the mess in the pool. They offer monthly cleaning and repairs. I would certainly recommend giving them a shot.

Always excellent customer service. Colby is the best! He is very knowledgeable and answered all…read moremy questions - more than once. He did great work on the repair and advised me on other issues with the pool including how to fix the fountain in the hot tub. Very pleasant to work with despite some of my silly questions. A+++. Thanks Colby! Richard Henry Dallas, Tx.

Parts department lady on Saturday is worthless. standard 2"…read morePVC union o-ring. Won't even attempt to find it without quoting a part number. Didn't know what brand parts she had for me to find a part number on my phone. Been in there before a few times looking for parts. Never successful.

After purchasing a used Polaris cleaner from Jacob on Craigslist it broke after less then 6 months…read more After trying for months to get him to fix it he finally came and got it. I also offered to just bring it to him. It's now been almost 4 months that he has had it and refuses to respond to calls, emails or texts during that time. At this point I'd be happy with the broken cleaner back. This is ridiculous. Just man up and return it!

I WOULD NEVER REFER THIS COMPANY. If I could give 0 stars I…read morewould They were very quick to come over and request upfront payment. Claimed I needed a new pump. It took over a week and a half to come back even though they had already been paid. Replaced the pump and that DID NOT fix the problem. Then tried to say that they had no idea what the original problem was even though I have a confirmation email from them stating the issue. I now have to pay for a real company to come out so I can see what is really wrong with my pool!!!

I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.