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    El Capitan Hotel

    4.2 (157 reviews)
    ModerateHotels

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    Shower
    Mari B.

    Pretty neat and clean hotel, access to it is a little confusing because the structure is not attached to the El Capitan hotel. You're better off parking on the street. The structure looks very sketchy anyway. We enjoyed our stay, there's no pool or hot tub, but there's a gym & an outdoor quad area. Lots of things walking distance like this nice little juice bar called kind neighborhood juice bar. I got to try some tasty smoothies that have a lot of great benefits. The hotel feels like it's a man's hotel because of the dark colors like dark forest green with black. The shower threw me off because it has only one door and it doesn't slide over so you have an open side to the shower so water is getting out as your showering, I love the colors in the bathroom though. They have FREE coffee in the room you just steep in your mug like a tea bag. Inside they also have an electric kettle for hot water. I like that they have ice and water on the 3rd floor. Best croissants around here are mankley's donuts. Best coffee is Hola Cafe. Cute little town of Merced.

    Chyna C.

    I've stayed here twice and both times were fine. It is Merced's best hotel. I like that they have valet (which is $15 a night). Bed is comfortable, rooms are clean/spacious, and bathroom is clean but a little small. My only complaint is that I wish they had a microwave in the room. They do have a kettle for hot water, which is nice, but I prefer a microwave. Staff is so-so. Sometimes they are attentive and friendly and sometimes they don't really care I will continue to stay here when I go to Merced.

    Eri S.

    Got severely rained on on the way home and found this gem in downtown Merced. Didn't know what to expect, but the overnight stay came out to be a very pleasant surprise. The staff was so helpful, the check-in was super smooth, and the room was just immaculate with a cozy modern vibe. The ceiling was high in the room. The bathroom was also beautiful and clean. We were so hungry late night and walked into their cafe and had spinach dip which came with homemade chips and they were so delicious. For breakfast, we walked a minute to Manizer and that will be another review

    Nu H.

    This was a much nicer and cleaner choice of hotel to stay in merced that was nearby families. We were confused to where the front was at but eventually found it after we self parked behind the hotel at the hotel garage. Garage parking was limited. The hotel was modern and had nice chic decorations. There was restaurant inside the hotel but were close when we got there. The hotel room was clean and comfortable with all the bathroom essentials. The only con was that there's no closet. However it was a quick 1 night stay.

    Bed was soft and pillows felt great. Very clean!
    Kishaun T.

    What a surprise! Very nice, clean, upscale hotel. Staff were so nice, great location, and I was so comfortable. Restaurant in hotel was reasonably priced.

    Outside is cute, Parking is behind the building.
    Ann M.

    We've been looking for a mid-state place to stay on our trips up north and approached this with high hopes. It's cute and you can see, from the decor, that they were really trying to have a fun, upscale experience. Overall service was fine, parking was nearby and easy to use. However, there are several areas that really just don't work and why we won't be coming back. The biggest issue is the noise in the room - the walls are paper-thin, we could hear the folks in the next room talking in normal level voices (thank god they went to sleep early!). Streetside rooms are loud - we were on the alley, which would have been fine except for the early morning trash trucks. The housekeeping needed work. The services are a bit odd...a behind-the-main-desk snack offerings would make tons of money, but they've got nothing and the neighborhood isn't the best for finding a late night snack. We weren't impressed by the restaurants - I'd recommend going outside for that. Actually, the best breakfast is just down the street at Marie's Mexican Kitchen...breakfast enchiladas!

    Bathroom
    Eliza D.

    Wow! This place is stunning! The decor is amazing! The facility is impeccably clean! I wanted to stay an extra day just to enjoy the beauty of the hotel! I couldn't believe that it was in such a small town! I'm trying to find a reason to return. For those who complained about noise, I heard one train in a distance (and I do live around trains, so I know how annoying they can be), it was not annoying at all! I enjoyed knowing that I had several choices for restaurants. Two of them are accessible in the hotel itself, and one associated with the hotel is less than a block down the street, which was the one I went to since my event ended later in the evening and it was open. The food was delicious. As for my room, I had all the amenities I needed, and the bed was comfortable! Although I didn't use it much, I enjoyed the choices of the TV and being able to hook my iPhone up to it and enjoy the apps I like to watch. In the morning, I was able to make a cup of tea in my room, and I went down and looked at the breakfast choices, which most would be marveled at. If I didn't have to rush to go to my next destination, I would have enjoyed a restaurant breakfast. The only part of the experience I would change is to have the offsite parking more accessible.

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    Great hotel rooms and excellent service, very accommodating. Good parking, in a decent part of town.

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    Thank you! We are very sorry to hear the parking garage was full.

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    We appreciate this. Thank you for your wonderful words.

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    Page 1 of 4

    Ask the Community - El Capitan Hotel

    Review Highlights - El Capitan Hotel

    “Everyone from the front desk, to all the people working at Native Son - the cafe - were very friendly.”

    Mentioned in 13 reviews

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    Courtyard Merced - Courtyard Marriott in Merced, California.

    Courtyard Merced

    (126 reviews)

    $$

    This is not a 5-star hotel, nor does it try to be. I give it 4 stars for convenience, not luxury…read more It feels like it's trying to be an affordable place to stay in Merced while still making the experience as comfortable and appealing as possible. The price is right, and during the week you'll probably see a lot of people staying here for work. The rooms are clean, and overall, everything feels like a fair match for the price. The one thing that has bothered me is the coffee machines in the rooms. The last two times I've stayed here, mine didn't work. The good news is that you can get a free refill at the Starbucks downstairs, so it's not a huge deal. There was also an incident involving someone being arrested during one of my stays, and I honestly had no idea it was even happening until afterward. The hotel handled it quietly and didn't let it disrupt everyone else's stay. Things happen... what matters is how they handle them. If you're staying here mainly for Marriott points, I'm not sure it's worth it unless you stay here regularly. I don't stay enough to get much value from the points. The gym is small but functional, and there's also an indoor pool. For a work trip, you really can't go wrong here. It's affordable, clean, convenient, and gets the job done.

    Adding this review because this experience was extremely concerning and I don't feel like it's been…read moreresolved. I would like to know this if I were thinking of staying here. We stayed here in June and experienced harassing and intimidating behavior by staff. Management response was limited. I am listing the more egregious issues here. We had connecting rooms and no door stoppers, the rooms did not have key access to one another so when the door closed unexpectedly, we got locked out. It was early morning so the door latch was still on from night before. I was in the connecting room with my kids when the Maintenance man opened the door. He notified us by swinging the connecting room doors open twice without knocking. I was surprised because we hadn't gotten an ETA for resolution but super grateful and in a rush. I said thank you, thinking thatd be it. Turns out it wasn't. The maintenance man had to be pushed out of my door way because he had been told by the "manager" Priscilla that I was "pressuring them" when I called to ask for a time estimate for the service so I could get my kids morning medicine & other belongings or make other plans. The maintenance man stood in front of my door, looking at me intensely, and said "it's her ? She's the one pressuring us? We don't have to do this (unlock the door).." I said thank you several times before realizing what was happening then told him I didn't pay to argue as I was pushing the door he was blocking to get him out my room. Priscilla was in the hallway and asked if I had gotten corporates number then Scoffed when I said no. He didn't budge until I put my phone up. I wasn't sure if I was going to record or call 911. I notified management and corporate by email, informing them every detail and that there was also a sink not working since our arrival the previous night but I was uncomfortable getting it fixed without coordinating w management first. I was so uncomfortable, I didn't want anyone in my room, I was uncomfortable that they had access to my room (and personal information). Despite my request to coordinate the fix, They sent housekeeping without notice. While housekeeping was in the room, I also received a call from Priscilla who informed me not to email mgmt but only ask for support at the desk. I told her I didn't feel comfortable, and she proceeded to argue that she had been "realllyyy nice to me" then hang up abruptly after I told her this conversation was inappropriate. We didn't get a response from management until we had decided to check out a day early later that evening. And it confirmed our decision to do so. There was no reassurance that we'd be left alone, but an offer to a free dinner at the restaurant in the same lobby as where Priscilla worked. It was incredibly insulting and there was no way I trusted a meal from this place. Upon checkout we also found that communication to the later staff had been that we had refused service, implying we were being difficult, not that the staff was being inappropriate and unprofessional. Marriott is a hospitality company but this experience was so below the bar I am still shocked and uncomfortable. I wasn't looking to be wowed, just not end up entirely disturbed. They could have just *not*, but it seemed that they went out of this way to create this experience. While we received a refund and a case closure email citing the free meal, the experience was still not okay and I don't think it's been or will be resolved at this point. I'm still shaken weeks later. Can't imagine what could have happened if I were alone in this case, shorter or more timid. I wouldn't wish this experience on anyone.

    Holiday Inn Express & Suites Merced - Yosemite Natl Pk Area

    Holiday Inn Express & Suites Merced - Yosemite Natl Pk Area

    (114 reviews)

    $$

    Holiday Inn Express, Merced is our go to place when we visit our Son at UC Merced. I remember the…read morefirst year at his school brought a lot of uncertainty in an unfamiliar place. Unexpectedly, Maria was the first person to make us feel welcomed in Merced. She always greets us with a warm smile and makes sure that we have everything we need. Whenever we plan a trip to Merced, my wife says "book us a room at Maria's place". We look forward to staying with Maria two more years. We just might have to invite her to our Son's graduation. I think air fresheners are needed throughout the facility. It smells a bit dingy and dated in rooms and common areas. The facility appears clean, but the smell suggests it's not.

    Disappointing experience…read more I had a disappointing experience with Rebecca. I called at 10:00 AM beforehand and was told that I could check in early between 12:00 and 1:00 PM. When I arrived, however, Rebecca was not helpful and spoke to me in a dismissive manner when I tried to get assistance. She called across the waiting area that she couldn't accommodate us and told us to call back at 3:00 PM, even though we had already waited for about two hours. We were already feeling overwhelmed because we were in town to drop off our child at UC Merced, so the interaction made an already stressful day more difficult. When we returned around 4:00 PM, Rebecca apologized, which I appreciated. The rooms were nice and clean, but there was a lot of noise at night. Overall, I hope management takes this feedback seriously and works to improve both communication and the guest experience.

    Days Inn by Wyndham Merced/Yosemite Area

    Days Inn by Wyndham Merced/Yosemite Area

    (51 reviews)

    Terrible hotel, bedsheets had hairs. Many homeless outside. Reserve a second room because of the…read moresmall rooms. And they didnt gave me the room or a refund. Staff were ok. but couldnt resolve my refund or give me a room i had a reservation and payed for.

    Worst. Stay. Ever. We tried to check in at 4:30, 1/2 an…read morehour after our anticipated arrival of 4:00 and 1 1/2 hours after the advertised check-in time of 3:00. The front desk was extremely short staffed with one person trying to check-in four parties, and the check in process took a long time, mainly spent waiting in line. Our room was not cleaned yet, so we went to an early dinner. When we came back after a leisurely meal, the room was ready but lacked a refrigerator, requiring us to move to a new room next door. My sister pulled the bedspread back, sat down, and immediately started itching. There were short black hairs all over the bottom sheet; my sister has long, blonde hair. We notified the front office, and they immediately sent housekeeping out to change the sheets. It took several hours for the room to cool down, even with the air conditioner cranked up as high as possible. The barn bathroom door did not close all the way, which was unfortunate as we had three people sharing the room. (We're sisters, but come on... some things are private.) Additionally this second room had no towels, and the bathtub was absolutely filthy with black marks all over the bottom sheet. There was no fire alarm in the room. I requested a call from the hotel manager as he/she was not available when we checked out. A woman called me later, saying she was a manager. She told me that our $120 stay would be refunded; (Unfortunately, I did not write down her name.) I also received an email from Kay Dhaliwal (Manager) which did not mention any refund but acknowledged my concerns and thanked me for my feedback. Days Inn did indeed refund me $120, but then charged me $120 TWICE on my card. Since I have nothing in writing documenting the promised refund from the property, I have no further recourse other than to leave reviews. I sent an email back to Ms. Dhaliwal requesting a follow up on the promised refund, but have not received any response. DO NOT RECOMMEND! DIRTY! Poor management and housekeeping!

    El Capitan Hotel - hotels - Updated October 2026

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