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TownePlace Suites by Marriott Merced

3.0 (56 reviews)
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Angel L.

Bryce helped me with my purchase today :) they also have offer medicines too!!! Yay!!! He's very patient. I have social anxiety and he made my purchase very fun and informative! Thank you Bryce!! -A the dog groomer :) The hotel is very clean, I have no issues with it whatsoever. Free breakfast, a gym, and pool! What more could you ask for???

Dead ants/bugs in the sink
Shirley D.

Don't stay here!!!! Dead Ants/bugs in the sink, tub, border or the walls, and TOWEL! I work night shift at the hospital and was looking for a nice place to stay and to my discuss I was to stay in this gross room!!! I called the front desk and asked if this was normal to have dead ants in the bathroom and Bliss said she would transfer me and I waited on the phone then realized SHE HUNG UP! I called back and she said she would transfer me rooms. I had to pack up my stuff that was in the refrigerator and found ants crawling up the door and walls when leaving the room. As I'm at the front desk, Bliss never apologized nor was she empathetic and didn't even look at me showing me no mind. She just handed me another room key and I told her I didn't want to stay there any longer. She seemed irritated so I asked her if I was bothering her and she said she had allergies..... Anyway, I felt like something shady was going to happen so I asked her to print out my $0 dollar receipt and sure enough they charged me!!! I didn't even stay at this nasty hotel! So now I have to try to get my money back! I attached photos of the bugs and my charge for the room. I normally stay at the Courtyard Marriott who's customer service is the BEST w Clean rooms and regret even trying to give this place a try.

Ants

First off, I did not get the room I booked! Asked for king bed suite and received two queens. More importantly, the morning of my check out. I noticed ants in my bathtub and on the bathroom floor. As we precede to leave for the day, we notice that our truck is INFESTED with ants. The receptionist, seemingly, made it seem like it was my problem and I have the late checkout time to figure it out! Then I spoke the the supervisor Isaac and also the General Manager and the basically told me that they can have their maintenance guy clean it. Not to mention I have 2 toddlers and both of their car seats were infested with ants. No way I ways going to put my family in my car!! When the called that it was done. No one was there to greet me. Not one person said ANYTHING to me! Went back to my room to collect my things and my card was no longer working! The cleaning crew was thankfully on that floor and opened the door for me. Also, on our drive home there were STILL ants coming out of crevices!!! It's going to take a detail cleaning to fix this!! In the last 12 years of traveling and staying at Marriott hotels, I have NEVER came across this amount of lack of accountability and understanding of a situation that occurred on your property. Also the nerve of telling me that "you cannot control Mother Nature, but glad to help!!" I hate to disagree more, but that's what pest control is for!!!!

Tesh T.

Beautiful building, inside and out. Customer service was stellar and this location has veggie breakfast patties!!! Omg I haven't had this at any other Marriott property but this was amazing! The room was great, as usual, and very tidy. We only stayed for one night but we appreciate the hospitality received. This location is within walking distance to good spots and gas stations (however I'm not familiar with the area so I would not recommend to walk at night.. a few sketchy characters at the gas station, but they appeared harmless). I only come to Merced once a year so next year I'll be sure to book at this hotel again.

Criminal bag
Claudia A.

This is my second morning here (waiting for my home to be ready to move in). Rooms are clean and they're only cleaning rooms once you check out. Good practice to avoid Covid. We don't mind grabbing towels and I'll get a vacuum to clean a bit. We stayed on the first floor facing the freeway and there is some traffic noise, but once you're here a day that becomes background noise if you're not bothered by noise at night. Yesterday morning we had a nice hot breakfast they prepared since no self serve is allowed. Today they did not offer hot food. Not a big deal. We were told that food would be marked to-go bag. I grabbed one marked PBJ...hollar at me peanut butter and jelly!! Got to my room to find only one slice of bread AND NO MILK, instead I had FRUIT PUNCH?? I feel like that guy in that old Got Milk commercial....see photos.

Mike S.

The place has declined substantially since the last time we visited. The bathroom was filthy. The shower looked like it hadn't been cleaned for a while. The glass doors were cloudy from lack of cleaning and the shower pan had stains. The floor was sticky at the entrance to the room and there were ants because of it. We will definitely reconsider staying here the next time we come up.

Entrance of suite room

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5 years ago

A beautiful place to do business in. When you arrive early for a Dr appointment you can relax at the wonderful restaurant there.

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Ask the Community - TownePlace Suites by Marriott Merced

Review Highlights - TownePlace Suites by Marriott Merced

She seemed to be everywhere at once, helping, refreshing, giving instructions for the waffle maker, cleaning etc.

Mentioned in 2 reviews

Read more highlights

Days Inn by Wyndham Merced/Yosemite Area

Days Inn by Wyndham Merced/Yosemite Area

(50 reviews)

Worst. Stay. Ever. We tried to check in at 4:30, 1/2 an…read morehour after our anticipated arrival of 4:00 and 1 1/2 hours after the advertised check-in time of 3:00. The front desk was extremely short staffed with one person trying to check-in four parties, and the check in process took a long time, mainly spent waiting in line. Our room was not cleaned yet, so we went to an early dinner. When we came back after a leisurely meal, the room was ready but lacked a refrigerator, requiring us to move to a new room next door. My sister pulled the bedspread back, sat down, and immediately started itching. There were short black hairs all over the bottom sheet; my sister has long, blonde hair. We notified the front office, and they immediately sent housekeeping out to change the sheets. It took several hours for the room to cool down, even with the air conditioner cranked up as high as possible. The barn bathroom door did not close all the way, which was unfortunate as we had three people sharing the room. (We're sisters, but come on... some things are private.) Additionally this second room had no towels, and the bathtub was absolutely filthy with black marks all over the bottom sheet. There was no fire alarm in the room. I requested a call from the hotel manager as he/she was not available when we checked out. A woman called me later, saying she was a manager. She told me that our $120 stay would be refunded; (Unfortunately, I did not write down her name.) I also received an email from Kay Dhaliwal (Manager) which did not mention any refund but acknowledged my concerns and thanked me for my feedback. Days Inn did indeed refund me $120, but then charged me $120 TWICE on my card. Since I have nothing in writing documenting the promised refund from the property, I have no further recourse other than to leave reviews. I sent an email back to Ms. Dhaliwal requesting a follow up on the promised refund, but have not received any response. DO NOT RECOMMEND! DIRTY! Poor management and housekeeping!

As we were checking in, the lobby was very clean. Staff behind the counter presented very well and…read morethe whole process was smooth. We were towing a trailer and given permission to park along several spaces since they had many rooms empty for the night. Our room was quite clean. Nothing to report out of line. The worst of it was the air filter for the air conditioner smelled of cigarette smoke. Thankfully, we had a can of air freshener and just hosed it. Overall, the place wasn't bad. The people in the neighboring room left me wondering if they were trying to sell drugs out of the parking lot. Every time we stepped out, there was anywhere from one to three people at the back of their vehicle. Traffic noise wasn't bad. Actually, there was little to no freeway noise and it was far enough from the city Street that you didn't really hear much go by. Would I stay here again? Probably.

Quality Inn Merced Gateway To Yosemite - Wasn't "quality" to begin with

Quality Inn Merced Gateway To Yosemite

(74 reviews)

$$

The room was absolutely minimal. A small sink with no counter space in the bathroom. There were…read morecockroaches in my room. They advertise a "buffet" breakfast which was actually a continental one. A sign posted in the breakfast area stated, "No hot food, sorry for the inconvenience." The front desk person was a bit icy upon arrival. I wanted to speak to someone at checkout. No personnel at the front desk. Needless to say, I will not be staying at another "Choice" property. I'll chose one elsewhere. Wish I could give it a minus stars rating!

I'd never stayed at a Quality Inn before, and I was really expecting something better than a Motel…read more6. Apparently this company is like so many other American companies these days: they love to take your money, but their overarching goal is to give the customer as little as possible in exchange, including little (if any) pride in workmanship or service. The one positive thing I *can* say about this place is that the entire front desk staff, with the exception of one young man who referred to me as "boss," was very nice; however, if you need to reach the front desk from your room, good luck getting them to pick up. (Note to all young men: as I have no employees, nor any DNA test telling me otherwise, I am neither your "boss" nor your "bro". Therefore, please do not refer to me as such, because it's *very* unprofessional and disrespectful.) As for the facility: there was a burned hole in my sheet (the maids can't see a hole 8" from the upper left corner of a fitted sheet when they make a bed? really??), forcing me to sleep on a washcloth because the edges of the burned area were hard and crusty and were scratching against my back. The left end of the towel rack in bathroom was very visibly lower than the right side (are towel racks really so tricky nowadays that they can make their installer look like he's working under the influence?). Paint on bathroom wall & ceiling was peeling--A LOT. No stopper in sink. The breakfast bar was understocked a full half hour before it was supposed to close. And when I came back to my room at 2:30pm, the maid was still cleaning the room 3 doors down from mine (she never even bothered to knock to *see* if I wanted my room serviced--that means no clean towels, no *nothing*; and no, I did *not* have the "Do Not Disturb" sign hanging outside). Now, I realize no one from corporate, nor the franchisee of this property, gives a damn about what I've said here because all this could have easily been prevented or corrected before I was assigned my room... IF they took any pride in their product (which is why I didn't bother reporting it to management--if *anyone* knows about the lousy shape this building's in, they do; obviously, no one cares ). So I kinda think of this review as my equivalent of the free night's stay (I only stayed 2 nights) I deserved but would never have gotten had I complained to management (because I've dealt with these kinds of people before---I'm on vacation, and I'm simply not going to waste my time getting upset with people who care less about their product than I do). I believe this is the first time I've ever stayed at a Quality Inn; and I'm not anxious to repeat the experience. "Quality" comes in levels, and this "quality" was right down there with Motel 6. They should really change their name to "Good Luck Inn," because the "quality" you're going to get is a complete crapshoot (unless, of course, this is typical of *all* their properties, in which case they should just change their name to Motel 6 and be done with it). Makes me glad I can't afford to go on vacation more than I do.

TownePlace Suites by Marriott Merced - hotels - Updated May 2026

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