I'm stunned by any bad reviews dealing with either the food flavor/quality or the service. We've been coming here since we moved to Carrollton in March and have been back almost once a week. Tony and Patty couldn't be nicer, more friendly, or better accommodating!!! Always a pleasure to talk with them when we're here and always a good experience. These guys are absolutely fantastic. And the food!!! I've never ordered the same thing twice and haven't had a bad dish yet! Their homemade salsas are so incredible we routinely buy extra and take them home. Absolutely love this place! read more

Drove from denbigh, NN to this place for dinner for the street tacos! I am impressed! Food was good and staff was friendly! Food can be a little spicy but i recommend the tacos!! read more

El Burrito Mexican - Mexican Near Me - Carrollton, Virginia

My wife, son and I decided to try the food at El Burrito for a second time (we first tried it last time we lived in the area about 4 years ago, and vowed we would never return). So on a recent evening, we stopped in for what we thought was going to be dinner; Boy were we wrong. Before I bring you along on our journey to what was arguably the most profound bastardization of Mexican cuisine I've ever encountered, I'd like to note the staff was very pleasant and we had no issues with service. Now the "food"....where do I begin? I ordered a burrito which comes standard with what seemed to be a half gallon of melted cheese they call queso (queso simply means cheese in Spanish btw, and this melted amalgamation of horror would never be found in any real Mexican kitchen). Inside was a heaping pile of nothingness, meaning I it was filled wIth every cheap condiment(rice, beans, more rice, some more beans) and literally no steak, a truly remarkable bargain for $11.95. My wife ordered a burrito bowl, which needless to say was equally awful. The lettuce was old, the beans appeared to be mixed with super glue at a 50/50 ratio and beared no semblance to what refried beans are supposed to look or taste like, and the pork was surprisingly edible, but again severely lacking in quantity. The final and most egregious violation of hundreds of years of Mexican culture came in the form of my son's quesadilla. This was no ordinary quesadilla folks; this was something I barley have the ability to describe, but perhaps is best described by averring the same genius that wrote the original Exorcist movie would have been terrified of the thought of consuming this treacherous excuse for edible food (see picture). A floppy, greasy, and discolored tortilla enrobed a hot pile of what looked like roadkill was spackled with and overdose of the afore mentioned "queso" to form what quite possibly was the most off-putting thing I've ever laid eyes on. Again, staff was nice;no issues there. The food is GOD AWFUL and I will NEVER EVER go back. read more

El Burrito Mexican - What they call a quesadilla. - Mexican Near Me - Carrollton, Virginia

Only giving one star because I have to give something. Seven of us walked in at 2pm and were told by the man at the front ... rudely I might add ... that we could place our order to go but they were going on "break". We laughed at him and took all seven would be customers elsewhere. Rude and unprofessional - who ever heard of a restaurant taking a "break" read more

I so wanted this place to be good. Sometimes, that cheap Mexican restaurant food just sounds good to me. My expectations aren't high - I'm expecting the usual cheap Mexican food. I don't know how - but this place basically messed up virtually everything. The chips were stale. The food took a long time to arrive (and it wasn't full). The food was tasteless, dried out, and just oddly awful. I'm not even sure how you can mess it up that badly. Then, even though I was sitting at the bar, and the bartender was right there - it still took him a full 15 minutes to run my credit card so I could leave! I do not recommend this spot - drive across the bridge - the grass is in fact greener on the Newport News side. read more

My shrimp, steak, and chicken burrito was amazing! I got the build your own. Reasonable price as well. I would recommend to others. Next time I would like to try the quesadilla or enchilada. Our server was also attentive. read more

This was a small family gathering. The service was great. The food was delicious. And the Margarita was even better. read more

El Burrito Mexican - BLUE MARGARITA - Mexican Near Me - Carrollton, Virginia

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Are you kidding? I mean really... I don't understand how this place is is still opened. This has got to be the WORST imitation Mexican Food ever. Who's cooking it, and where did they get the servers? We've gone here 3 times. The first time was JUST okay. The second time our food was cold, and they forgot a third of my order. Finally the third and last time, words just can't explain the disappointment. When we complained, we were told "sorry" I just work here. I can't refund you, the owner has to do that and he's not here. Huh???? What about just not charging us for crappy food and service? Considering we now have so many new and established Mexican Restaurants to choose from, this should be your last place to go! Try LaParrella on Bridge Road. It's only 5 - 10 minutes away... Make this this your first and last visit to El Burrito..... Sorry, just stating the facts.... read more

So since we just moved into the neighborhood, we haven't been able to dine-in or eat off their dinner menu. We were able to catch their food truck that sits in the neighborhood though. The menu was pretty simple with your choice of steak, chicken, or pork carnitas in a burrito, taco, or burrito bowl (all of which were $10 and included a soda). My husband literally drove to the truck and came back with 3 burritos within 12 minutes! Not kidding. Either the dinner rush hadn't started or those people are super efficient. Whatever it was, I wasn't complaining. Their signature "Good Ass Burrito" was a good sized portion but my husband and I absolutely demolished it because it was so good. It came with our choice of 2 condiments, so we picked queso and cilantro creama. I found the sauces to be really messy and not very convenient to put on the burrito but they are a good option for people who want a little more oomph to their entrees. I'm hoping to get to try their full dinner menu soon! read more

El Burrito Mexican - Good Ass Burrito with pork carnitas - Mexican Near Me - Carrollton, Virginia

Just witnessed on FB, this Restaurant posting a Customers not so positive recommendation with the comment "Any Takers"; obviously rallying their regular Patrons to retaliate And accusing the patron of having a bad day.. Evidentially El Burrito did not like my response that "Maybe she was having a Great Day, and the service was not, It Happens.. JS, El Burrito responded.. "Not Likely". Then deleted my response.. Very Unprofessional on so many levels to engage patrons. And Now They have Blocked Me . Speaks Volumes...... read more

My family visited El Burrito and found a relatively empty house for a weekend. Their staff of one waiter and the owner were unable to keep up with three tables. The owner brought us chips and salsa, but never any water. We had to grab their only other non-family employee to get us water and at that it took an additional 10 minutes before it showed up. While the food was mediocre at best, what disturbed me the most was the dismissive way the owner blew off my "loyalty" punch card. El Burrito offers a loyalty punch card to their customers to encourage return business. While it is not uncommon in the restaurant world to offer these cards, they are the only ones that I know that place an expiration date on them. The owner did not have any new loyalty cards to offer me and she also refused to punch my old card or make any concessions to honor my "expired" loyalty card in the future. What I take away from this is the owners of El Burrito don't care about my loyalty. Consequently, I took my "expired loyalty" cards home with me and promptly trashed them and vowed never to return to El Burrito. I'm looking forward to eating at any other mexican restaurant, but El Burrito in the future. read more

We walked in, were given menus, and placed our orders just like any other restaurant. We ended up waiting almost an hour to get our food, the beans looked like asphalt, and we were rarely checked on. Shortly before we were ready to leave, the waitress brought us "our" bill. It didn't actually belong to us, and after telling a waiter near the entrance, we were given another bill, paid, and left. I wouldn't reccomend this place for children or people who dont have much patience, hopefully they were just having a bad day. read more

Good Mexican food and friendly customer service is what you'll get here. My favorite dish is called "Hokies on Fire . We also like the Chicken chorizo . If your a margarita drinker order the Jumbo TEXAS margarita. They also have homemade tequila. Enjoy read more

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Ok so far, mix drink for slow gin fizz was awful. They need more waitresses she is running ragged. Waitress can't get orders correct. Now I know why I eat Mexican at home. Thanks Frank Falcon for being Mexican! We spoke Spanish to the owners daughter ( Mexican) sh was offended for us speaking Spanish! I WILL NEVER N GO BACK TO THAT RESTAURANT. I understand why they can't make it in this town of Carrollton Va! read more

El Burrito is a fantastic dining experience in every way. The margaritas are some of the best I've had in the US. The burritos, quesadillas, and various house salsas and dips are all to-die-for. The service is genuine. Everything I could want from a cantina. read more

Being from Southern California I am a Mexican food junkie. Out of every place we have tried in Hampton Roads this has by far been the best! It's a quaint family owned joint with good food and decent prices. The staff is always very friendly and the food...well it's just good Mexican food. They didn't even laugh at me when I asked them to put French fries in my burrito to make if Cali style for me. They have a punch card program also where you purchase so many entrees and get one free which is fabulous for loyal patrons. Overall I enjoy bringing my family here when I start missing Cali. read more

El Burrito Mexican - They have an eating challenge. Eat this whole burrito in an hour or less and get a tshirt! It's harder than it looks!!! - Mexican Near Me - Carrollton, Virginia

Service, menu and quality of food were extremely disappointing. Margaritas were boasted to be, in an almost condescending manner to be "top shelf". Perhaps that's misspoken as overpriced and poorly done. The chicken was spongy and obviously a low end, previously frozen, meat like substance that was drowned in cumin. I assume that's an attempt at seasoning that failed. The refried beans were obviously canned, and likely weren't ever beans.....at any point. The salsa was essentially watered down ketchup with diced onions. Overall, it was a wasted $60 experience. read more

This is by far the best Mexican food in HR. I miss Texas more than anything, this place is the closest to Texas as I can get around here! Super awesome owners! read more

Worst Mexican experience ever! When we sat down the server said they didn't have any chips but that they were "coming." So we ordered and got our food before she said that they had just gotten the chips to the restaurant and still had to make them... We didn't get chips until we were done with our meals, at which point we didn't feel like eating them. I asked if I could get chips and salsa to go since we didn't actually get to eat any, to which our server replied that she would have to charge me. Seriously?! I live in Smithfield and will be choosing Jalapeños every time from now on! read more

Hoping this is a temporary set back for these folks well see. Tried them again today after all it had been awhile and it was raining so i wanted some Mexican comfort food. Ordered my normal the speedy with beans (enchilada, taco and beans) for lunch and all was not well. As usual the salsa and white sauce was great but the chips seemed stale i asked and got fresh chips pronto. The meal was another story, the taco shell was placed into the beans which made it soggy and threw me off for the whole meal, the beans had not been stirred in along time so they had that hard crunchiness in spots that was eh. The enchilada was great and saved the day service was good as always hopefully they will pick it back up next time around as they used to be one of the best around. read more

Super bland Americanized Mexican food that will do in a pinch. I had chips and guac and a bean burrito. I think they had Tecate on tap. Many items on the menu and quick service. read more

Exceptional burrito bowl and world class margartias. special thanks to the owner Patti. We needed a gallon of her special margaritas for a short notice birthday party - fabulous as always. Thanks. read more

Food truck stopped in our neighborhood and I have to say the California style breakfast burrito is alive and well at El Burrito!! Soo delicious, and the carnitas street tacos were on point but my favorite was the top shelf margarita, thank you El Burrito for stopping by our neighborhood! read more

I have been a loyal customer of Tony and Patti for over 12 years. Other Mexican restaurants just don't even compare with quality of food. My family regularly eat here at least once a week. The awesome food is always a draw. Ignore the single stars on Yelp. They are obviously bogus reviews. If you simply try the food, you will see why we very regularly visit this great restaurant!Thanks guys!! read more

At this time, I am discussing why I am not paying for my lunch order of Taquitos with the restaurant manager. In addition to looking burnt, they taste burnt. The end of each roll is black. Unfortunately, he took the plate away before I could snap a picture. Our family has been coming here for years...never again. His comment when I refused anything else from the kitchen was "I wouldn't either". Imagine this guy talking to me about his loss! I don't give a "LOVELY" about his loss. read more

Do yourself a favor and go somewhere else. The servers is bad. food was bad. Owners are rude, and drunk. Been here a few times, paid one price for something. two nights later paid another.. what??? super sketchy. they will try this again. Anyone who gives this place a good review they are out of there minds, this place is on its last leg... they use to have three locations. this one wont last much longer. Insurance clam waiting to happen. Again, drunk rude owners, every time you go in this place there is a new staff, because they don't stick around. 0 stars. read more

Despite the manager and the possible owner trying to fix things with my husband, after the manager refused to be polite when we had a complaint and then disrespected the military - we chose to no longer patron this restaurant. Every single time we had a take out order it was INCORRECT. We would call about incorrect orders, and they'd offer us things like free dessert. No free dessert, thanks. How about order correct in the first place? A tiny bit of humility when someone asks you to fix an issue?...Instead of being an indignant rage monster to customers. Coincidentally as a result of the exchange over the 100th wrong order we purchased, the manager let us both know that he doesn't care about the military or anyone who serves for the country. His problem was his restaurant and customers clearly aren't part of the 'running a restaurant equation'... The owner later called back to beg to fix this but my husband was so offended we never ate there again. Which is too bad, I love Mexican. read more

I will start by saying that there are some ignorant people that rate restaurants. Before you start making negative reviews try opening a restaurant first then speak! I personally think the food is great and we have always felt welcomed at this restaurant. Prizes are good and hapy hour is amazing. read more

I called and ordered the cheese enchilada meal and a red salsa to go. After paying I realized there were no chips with my salsa so I asked of there were supposed to be. The guy tells me no. How the heck do you eat salsa without chips!?! He then told me chips cost more. So I said forget it and bought chips at the Food Lion next door. I will not return. Enchiladas were just ok not worth the $10 I paid at lunch time. I recommend Sonic or Subway they are next door. read more

One of our go to places. Locally owned, great service and chori queso to die for. My mom loves their fajitas. I like their chori queso fries. the hubby is in love with their Texas margaritas. Win, win, win! read more

Well it appears they have their act back together!!! Salsa was finally awesome again. Food was really good!!!!! Menu has been updated as well as decor!!!! My only issue was a little over Salted! Very glad to not have to drive by our local place any more read more

Worst Mexican restaurant we've ever been to. Salss was almost inedible, chips tasted like they had been fried in old reused oil. Once we had the chips and salsa we didn't dare order anything else. Will never go there again. read more

Ugh. This place used to be so great. Gave it one last shot and it disappointed again (except for the cheese dip). Food just does not have good flavor and it's often over cooked and definitely overpriced. Please just don't bother going here. read more

I've only eaten here once so far, but I was happy with it. When we walked in, the place was already pretty packed, which was a good sign. We were seated immediately by a very friendly hostess. Our waitress was great and very attentive. The food was yummy and inexpensive with lots of variety on the menu. It's a casual place with simple decor. We enjoyed it and will go back for sure. read more

We starting coming a few years ago and it was fine but then the next few times the place was so empty and the server was never to be found. We stop coming cause the food just went downhill...but from some of the newer reviews saying they got their act together I am willing to try again...stay tune for an updated review read more

Updating my review because the menu is new and improved and the food is consistently good.

I love this place for its burritos. It has the best in this area. The food is fresh and very good. The service is great and the prices are very reasonable. They are very accomdating when to make changes to my items if I need too. There is no weird stare or arguement. I go to this place at least once a month. read more

This place is horrible. They charged way to much for shots of tequila .....they lost a lot of local business. Shame on them.

This is my wife and I favorite Mexican restaurant. The food is awesome, and the margaritas are too.

Food is good but something is missing. The vegetarian burrito is served with absolutely nothing. Very odd. On Saturday afternoons, the service is slow. The server was slow to refill drinks and the men's room was filthy. Someone had thrown up in the toilet and the staff did nothing after being notified. Not sure if I will visit again. read more