Cancel

    Open app

    Search

    EJ Harrison & Sons

    2.6 (49 reviews)

    Services - EJ Harrison & Sons

    Recycling dropoff

    EJ Harrison & Sons Photos

    You might also consider

    Recommended Reviews - EJ Harrison & Sons

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Powered by Clean Burning Natural Gas, just like me!
    Mikey C.

    Take a couple minutes and read some of the 1 or 2 star reviews of this company. Feel the pain of the reviewers. There's genuine outrage in those reviews. I don't dispute anything they say. If the contents of my garbage cans were dumped on the street and they refused to clean it up, or if I was treated poorly when I called in to complain, I'd be outraged too. I get where these folks are coming from. But my experience with EJ Harrison & Sons has been totally different. I have been a customer for over 20 years. In my estimation, these guys are a 5 Star company. Let me give you some examples of why I think they are great. I love that they pick up all three bins every week. Back when I first contracted with them they picked up your trash every week, but only picked up garden clippings and recyclables on alternating weeks. I hated that alternating weeks system. I could never keep track of what week it was. I'd look out to see what bins my neighbors put out and I'd see some put out the blue recycling ones and others put out the brown yard waste ones. It seems like no one ever knew which week it was. Now you don't have to keep track, you just put out all three every week. I am very conscientious about putting my bins out on time, but on a couple occasions I've forgotten and missed the normal pickup. All it took was a quick phone call and another pick up was scheduled. Speaking of special pick ups, if you are a homeowner and have huge items that won't fit in your regular bins, EJ Harrison provides two special pick ups every year, no extra charge. They recently picked up my broke down water softener and old dining room table. I have no idea how I would've gotten rid of them otherwise. Probably would have needed to rent a truck and haul them to the dump myself. Every summer my wife forces, I mean, lovingly asks, me to clean out the garage. I have to rent one of those big rolling dumpsters. They're a little pricey to rent, but I appreciate that Harrison offers them. Their customer service team makes sure you know not to overfill them and when they need to be out on the curb for pick up. Scheduling drop off and pick up is very easy. Many reviewers complain about the rudeness of the people that answer the phones. That has not been my experience at all. I have never encountered a rude customer service agent. I will say it seems like it takes forever to get through to an agent sometimes, but once connected I've never had any complaints about how I was treated on the phone. The agents I've dealt with have been helpful and efficient. Also, after regular business hours, Harrison continues to give good customer service. When there is a holiday and you wonder if your receptacles will be picked up on the regular day, all you have to do is call. They always have the information recorded as part of the greeting; you don't have to wait to ask an agent. Really, the only negative thing I have to say about the company is that their trucks are too got damn loud. What a racket they make! Not sure there's a solution for that, though. Trash pickup is a thankless job, but... Mikey C says: Thank you, EJ Harrison!

    Example of just a few of what's being left behind in our neighborhoods.
    Deee B.

    While I appreciate the trash service that EJ Harrison provides, I'm so disappointed (and shocked) about what's going on as they upgrade the trash cans by removing the bars from them. As they pop out the bars, they are leaving the hardware that was holding them in place lying all over the streets of Ojai. Yesterday I must have picked up 45+ rubber rings and bolts on my morning walk, and today I took a different route and picked up even more. Kind of outrageous.

    Do you guys see the recycle bin in front of the house?

    See all

    6 hours ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Austin T.
    121
    19
    5

    4 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 23
    Thanks 7
    Love this 17
    Oh no 1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 0
    Photo of Jim S.
    0
    63
    1

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mikey C.
    187
    375
    35724

    3 years ago

    Helpful 25
    Thanks 2
    Love this 22
    Oh no 1

    5 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ming K.
    30
    10
    0

    1 year ago

    Same thing frequently double charging charges, should file a lawsuit against this company.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Dana S.
    33
    12
    6

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 2

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B C.
    0
    27
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gc O.
    16
    12
    0

    5 years ago

    I consistently get great service from Harrison & sons. They do what they say they are going to do and are flexible about changes.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emy A.
    67
    99
    90

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Super great customer service over the phone. Great job scheduling my large garbage pick up. Very helpful.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Suma F.
    36
    38
    28

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - EJ Harrison & Sons

    Review Highlights - EJ Harrison & Sons

    I would like to put in a nice word for Joel who works in dispatch for containers.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Recycling Center 948 times last month within 15 miles of this business.

    Verify this business

    SA Recycling - Plastic recycle

    SA Recycling

    (24 reviews)

    If I could give this place zero starts I absolutely would. That's what it deserves…read more First, I'm gonna start off by saying I was standing in line and someone else was let go in front of me when I was already standing in line the SA worker pointed to the next person in line which was me, but I gave it to someone else. But that's not even my main issue. My problem is I had a bag of #2 copper, that I have been gathering for a few months. Weighed it at home before even going to the recycling center and it weighed 21 pound. Wherever this worker was, a SA employee, put up my items on the scale and weighed them at 3 pounds total which ultimately came out to $11 total which is an absolute rip off, disrespectful and an absolutely a punch in the face for my time and totally unacceptable to get ripped off. Damn to top it all off. The two employees were looking at me and staring as I walked back to my car like that isn't already obvious and I'm trying to figure out what is it they have against me? This is a waste of my time and my money. Why would someone want to rip off someone off? It doesn't interfere with the employee earnings. Oh and by the way, but these employees, saw my bucket of copper and told me before putting my copper on the scale that anything over $20. I'll have to wait 4 days to get payout bs. what a coincidence, now all of a sudden it only weighs 3 pounds.

    I took a stainless steel Viking grill over with some other scrap iron and copper pots. This lady…read moreSonia labeled the load just as "tin". I tried to explain to her that it wasn't tin after I had unloaded 240 pounds of stainless steel and iron, and she told me I could reload it and take it apart and come back. This lady was not reasonable and lowballed the load I had hauled across town, only to get a few bucks. I called the SA headquarters to file a complaint and they were just as unreasonable and difficult to work with. I've been going to this place on and off for years, but after this experience, I will take my business elsewhere. I

    HARRISON E J & SONS - Electronic recycle bin - no charge.

    HARRISON E J & SONS

    (33 reviews)

    I pay a lot of money to have my trash picked up weekly at curbside, but they often skip my home and…read morestill invoice the full monthly amount. It is the worst service I have ever experienced in trash removal, and I would not recommend them to anyone!

    2 stars? Are you kidding me?…read more Hell no, EJ Harrison is five stars all damn day. You know I'm gonna tell you why. Let's start with the fact that they now pick up all three receptacles (trash, recycling, garden clippings) each week. No more trying to remember which can to put out every week. That's huge. Now, suppose you need to have something picked up that's too large to fit in your receptacle? If you are a homeowner, Harrison will schedule a special pick up for your extra large item. You get two special pick ups every year. This service covered by your monthly bill. No additional charge. And they have outstanding customer service. You know I'm gonna tell you why. Take this morning, for example. I heard the truck in front of my house at 6:45 am. I had not put my receptacles out yet. I thought, that can't possibly be Harrison, they don't come before 8 am. I went out to see what was going on. By the time I got my shoes on and went outside, the truck was way down the end of the block. What the hell? My next door neighbor and the lady across the street were out in front of their houses too. We all looked at each other, like, what is going on here? I was pissed off! I went back inside, cussing like a sailor. I steamed for about 15 minutes. When I finally cooled off a little, I called the customer service line. And I get a damn recording. Now I'm back to fully steamed. But the recording said if you needed assistance with scheduling a pick up Press 8 for Dispatch. So I pressed 8 and lo and behold, they picked up. It was 7:01 am. I said, Hey, I thought you guys didn't pick up until 8 am? The dispatcher says, No, we start at 7. So I say, well ok, it's 7 am right now, and the truck was here 15 minutes ago. The dispatcher says, Ok, so which receptacle didn't get picked up, the trash? I said, I don't know, the truck was way down the street by the time I got out there. I told the guy my neighbors missed their pickups too. So the dispatcher says, OK, I'll send the truck back by. Just to be sure, he verified my name and address. The truck was back literally within 5 minutes. Tragedy narrowly averted. I was super impressed. Thank you Mr Dispatcher! Here's another reason why EJ Harrison is a 5 Star business: I have rented one of those big rolling dumpsters several times. They're a little pricey to rent, but I appreciate they offer them. Their customer service team makes sure you know not to overfill them and when they need to be out on the curb for pick up. Scheduling drop off and pick up is very easy. And still another reason: After hours, Harrison gives good phone. When there is a holiday and you wonder if your receptacles will be picked up on the regular day, all you have to do is call. They always have the information recorded as part of the greeting; you don't have to wait to ask an agent. And whenever you do need to talk to an agent, they're really helpful. Unlike the customer service agents at almost all other utilities, the people that answer the phones at EJ Harrison are helpful and efficient. The only negative thing I have to say about the company is that their trucks are too got damn loud. Not sure there's a solution for that, though. Trash pickup is a thankless job, but... Mikey C says: Thank you, EJ Harrison!

    EJ Harrison & Sons - recyclingcenter - Updated May 2026

    Loading...
    Loading...
    Loading...