I asked for a bagel with cream cheese and this is what they gave me. As you can see in the picture they coated the bagel with cream cheese. I will drive the extra 5 minutes to Brooklyn bagel from now on. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Tucker, Georgia

First and foremost, they have a drive thru! Thank you for that convenience. There was a line but before I knew it, I was at the window paying for my food so the service was quick. The restaurant does sit in the back of a large parking lot so there is plenty of parking if you do need to go in. I ordered the pork sausage and cheddar egg sandwich on a cheddar and jalapeño bagel and it was soood. The bagel flavor definitely made the sandwich. The cheddar cheese on top and the pieces of jalapeño...superb! I paid an extra dollar and change to add a hash brown. I really didn't care for the hash brown; it just wasn't my cup of tea. It had a very mushy texture to it and tasted bland. I could taste a hint of cheese but that's about it. I tried adding ketchup but it didn't help. I don't recommend the hash brown but the cheddar jalapeño bagel....yes please! read more

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I waited 30 minutes for drive thru because I was unable to pass the line. When I got to the window there was no apology for the delay, the cashier was checking her phone and there were flies around the open window. read more

I've been to this location a few times. I haven't been back yet this year and only started going to this location last year. I didn't even really know about the chain prior to last year, so I'm still figuring out what I like from the menu. I prefer this location to the Duluth one as the drive-thru makes things pretty convenient, even if there is a bit of a wait like some mentioned. I've ordered on the app all the times I've come here without any issues. I like the rewards program. I had gotten something free on my birthday for signing up. So far, I like the twice baked hash brown, the sesame bagel with onion and chive shmear, the iced coffee, and the All Nighter Egg Sandwich. I tried the Nova Lox bagel, and it was definitely not for me. Cold salmon, tomato, and capers combo just didn't mix well for me, but it was worth a try. All of the staff I've encountered have been very polite and friendly. I'll be back to this location for sure. read more

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Food is good, service is even better. A relaxed atmosphere compared to most fast casual restaurants.

Service is lacking here and they don't seem a bit concerned. In the past I've waited an excessive amount of time only to be told we are "short staffed". Today was totally disappointing because I waited only to be ignored at the counter. I left after 5 minutes of standing there without a greeting and took my business elsewhere. Shame on you! Thanks for your reply. I did leave a detailed recap of my experience within the app. As in the past, I don't expect a response. Update as of 4-12-24 still nothing from corporate. I guess they don't care about customer service anymore. How unfortunate. read more

I enjoy the veggie bagel with extra hummus. For the most part the veggies are always fresh and the wait is never too long. No issues with customer service. read more

Stopped in here on 12/26 while in the ATL area. Very nice bagel shop. Excellent pumpernickel bagels and cream cheese. Delicious coffee. Very efficient, helpful and pleasant staff. Thank you. read more

Einstein has been open for a while now but I completely forgot about its existence. I stopped by recently to check this spot out and was kind of disappointed. Parking: Plentiful! Location: Ok. The interior is decently sized and there's bar seating too. They have booth seats along the far wall with outlets as well as regular table seats on the floor. One thing to note though, the tables and floors can be really messy/dirty. When I visited, the tables were not cleaned and there was trash on the floors. If more attention can be given to the seating area, that would be nice and more pleasant to visit. Service: Good. We came 30 min before closing and only ordered one thing. Overall, this is an OK spot to study. The prices are aligned with Starbucks down the street. The upkeep and cleanliness would be the main reason for me not to return. read more

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Don't leave reviews too often. Customer service has been awful lately. This day 8-25-2023 Ken the cashier was awesome. I'm leaving five stars for Ken. She had the best customer service I've seen since 2019. I really hate that A.I. will soon be the way of life, but if all employees don't take a customer service class soon and take it serious. There will be a lot of unemployed people. Also all customers want to be greeted and treated the same. That's to the manager read more

The service is bad. The people who run the counter are not trained properly. They don't give you receipts choosing to throw them right away. The owner-operator is patronizing when you bring an issue to his attention. I am dissatisfied and disappointed I have them business multiple times after their screwups. read more

The reviews are very real regarding service.. I was asking the employee taking my order a question about a drink and she just blew up screaming "what what is you saying I can't understand your question".. please hirer some new employees because I'm not coming back for this type of rude service. Food was ok, they burnt my bagel on my Texas Brisket Bagel but it was still good and then my lemonade was good until I noticed the hair on it which wasn't mine. read more

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Went to Einstein Bagel at the Tucker Location Monday, June 7th @ 11:30am (check the CC Feed, corporate ) , 4324 Lavista Rd Unit D-103, Tucker, GA 30084, with my pregnant wife and toddler. We were ordering breakfast, and seemingly unprovoked started being berated by one of the lone team members. I suspect she might have been hitting the pipe before clocking-in, as she greeted us screaming and displayed a code-red level of belligerency, stating to myself " YOU NEED TO LEAVE! I SAW WHAT YOU DID! YOU NEED TO GO, NOW!" She apparently abandoned the line to come up front to yell "I saw what i did!," but failed to actually articulate what she thought I actually did, besides belligerent and babbling. We were in the location for 60 seconds. I took a photo of "Sous Vide Eggel" display, as I have celiac disease , and want to document EB's Gluten-free options for future reference. I then took another photo of my wife while she was placing her order. It was around this time, the team member on bagel making detail ran to front with her wild accusations about sexual assault. You see, according to her "there had been a creepy man who came in the past taking pictures of women's backside!" Naturally she assumed all men must moving forward must be sex-craved perverts who take unsolicited photos of women's butts, and must be publicly shamed (is this company policy?). Even if her perception of reality was true, which it wasn't, this is an unacceptable way to exercise "customer service" or play-out your social justice role-playing fantasies were you avenge injustices against all women. It's worth mentioning, this woman who I suspect was off her meds, wasn't even the manager, despite promoting herself to judge, jury and executioner of imaginary sexual assaults committed against women she fabricated in her own mind who meed saving. Turns out the actual manager was passive, meek geriatric who was hiding in the back fondling bagels, and claims to NOT heard the heated altercation. When ask to begrudgingly do his job, which I imagine is to "manage" and de-escalate conflicts , he dismissed the incident and informed my wife "you can't film on private property." Case Closed! No apology, no acknowledgement of any wrong doing, condemnation of his lone, unhinged team member, or any desire to resolved the complaint. His management style seems to be burying his head in the sand , letting the inmates run the insane asylum, and dying a slow, painless death while being a gutless, COWARD who avoids conflict and hides behind company policy. When you go to Einstein Bagel social media page, there are many examples of people both taking selfies in the establishment, posting pictures of the food, and tagging the Einstein Bagel. Maybe, Einstein Bagel, does have a policy were customer are forbidden to take photos on their premises thats not clearly posted on the premises , but this started with one of the employees accusing me of being a wanton pervert because I took a photo of my wife? Its worth mentioning, this took place in front of our child. My wife is WHITE and I'm BLACK, so maybe this incident was racial, as this deranged team member made many gross miscalculations that morning. There was many ways to deal with her wild prejudices, but she choose to act one assumption she was defending the honor of victimize women being photographed by their husbands. Maybe they should consider conducting random drug test and possibly a customer service work shop at this location, because I suspect a couple of the staff members are definitely self medicating by hitting the pipe, due to the inept management. PATHETIC! read more

Einstein Bros. Bagels - The Only Gluten-free bagel at Einstein, presently ‍ - Breakfast & Brunch Near Me - Tucker, Georgia

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Came early morning on a holiday. We had quick, friendly service! The employees were all so pleasant and the food was delicious! Not a single complaint! We'll be back! read more

Einstein Bros. Bagels - Chorizo Sunrise bagel - Breakfast & Brunch Near Me - Tucker, Georgia

I ordered my food online . When I arrived I waited another 20 minutes for my food. A Muslim lady with glasses at the front was extremely rude and nonchalant. I walked in twice she didn't apologize not once. The manager was a bit helpful but he also had a smirk on his face. I will be calling corporate I will not return to this location spend your money else where. read more

The cold brew is sooo good. It's strong and flavorful! I got a vanilla cream cold brew, with almond milk. So flavorful. Definitely one of the best cold brews I have had. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Tucker, Georgia

Ordered 2 Cheddar Jalapeno Bagels with bacon and butter and 2 hashbrowns. I work 3 mins away. Got in office no bacon not toasted and HBs were COLD AS ICE! Had to throw it all away. The BLACK girls were just standing around talking . i used the drive thru as I was late for work. Called 6787223131 phone # which does not even ring the store. I reporte to CORP and they have not responsed yet. Order was so mins ago.. DT not backed up. I am also out $17 bucks for this order.. do not eat here these folks are the worst of the culinary world. read more

Not awful not great. Seems like every time I go to an Einstein's they are out of the bagel I want. With that being said I am a sucker for their bagels and luckily their are plenty of options to choose from when they don't have my go to. Their iced coffee last visit was disgusting and really broke my heart. It tasted burnt and a little watered down. And having asked for caramel it didn't really taste like caramel. I like that this location has a drive thru and an outdoor seating area. However, the tables inside did not look clean and the girl at the register was kind of sassy. I think she was trying to joke around and be funny but she just wasn't. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Tucker, Georgia

I only choose Einstein's for my coffee needs. They always get it right. In my opinion, their coffee tastes better than Starbucks and Dunkin. There is a bagel and spread combo for everyI'm not sure why the other reviews speak negative about the staff. I've never had any problems with them before. read more

Einstein Bros. Bagels - Iced vanilla latte and toasted everything bagel with honey butter - Breakfast & Brunch Near Me - Tucker, Georgia

The food is always so good! Our go-to breakfast forreal! But this location LACKS customer service. No one ever seems like they know what's going on here. Proceeded to tell us she was out of a few bagels when we tried to order, which is understandable, we came at 12. But then forgot our order and asked us to repeat, no biggie, we get to the window and pay. After we pay we're waiting for our food, and she asks us if we've already paid?? We say yes and she asks for receipt, then tells us we owe more money for some muffins?? We didn't even order muffins... read more

THE SLOWEST service ever!! No matter if you go through the drive-thru or go inside, the service is always so damn slow!! Why does it take forever to throw one bagel into a bag? The food is great, but if you're concerned about time, go somewhere else. read more

I have the same order every time I come here. 9 out of 10 times it's wrong when I check it. Today the bagel was toasted after I asked for untoasted. It gets cold and soggy in the bag because I don't eat it right away. So today when I got to work and pulled the bag out, my bagel was toasted and cold and soggy like eating leftover toast :-( I'm tired of always getting the wrong order. Also, maybe more importantly, a roach crawled out of the bagel bag. I guess he didn't mind the cold gross food. So no breakfast for me. While we're at it, they left the milk sitting on the counter in the plastic jug the whole time I was standing there waiting for my food. I'm feeling done with this place. So sad though. I love their bagels. I've been going back thinking maybe they'd work out the kinks and pay attention to details but I guess not. read more

I wish I could leave zero stars for this location. It's a shame their service is so bad, since they make reasonably good breakfast sandwiches. This store has reappeared messed up or left items off my online orders. Today was the last straw. Their customer no-service from drive thru girl, Destiny, was appalling. She literally so she didn't give a sh*t about Einstein Bagel, and it showed by her lack of civility in her conduct. I had placed an online order and paid for it through the app. Apparently, the staff was in such a hurry to leave the place, that they locked the door BEFORE their posted closing time of 2:00. After the cashier in the front refused to give me my food BEFORE 2:00, I went to the drive thru to ask to speak to the manager (Randal). Either he left early, or didn't feel like doing the manager's job of dealing with customer, but he was nowhere to be found, leaving Destiny, who obviously has no employee loyalty, to handle a job WAY to complex for her. Maybe a little customer service training? She even tried to play the race card. Nice. As if every person of a different race is your enemy. Maybe some sensitivity training for your staff? Anyway, if you want to avoid an unpleasant breakfast experience, I suggest going elsewhere. Maybe a Waffle House waitress could teach these guys about customer service. read more

Slow service. They may be short on help. Food is good. Lots of people in line to order.

Ok obviously the food and coffee is great This location however ALWAYS get my order wrong. Never a day where I get what I want. And no it is not complicated. I ask for a ham and Swiss on a toasted bagel. Simple. Somehow how there is always egg on it. Ok understandable since there is a breakfast sandwich with is all of the above. Then one time I ended up with a lunch sandwich. Cold ham and Swiss with lettuce and tomato on a potato bun. Ok, I will be understanding. I liked the sandwich but I want it one a bagel. Well I go and ask for it on a bagel and you'll never believe what I got! A ham, egg and Swiss! It's like they don't listen to you when you're ordering and just push buttons on the first sandwich they hear. read more

I ordered the all nighter bagel box online. Maybe because each location does it differently but the one I bought from Decatur, GA it lacked flavor versus the first time I've tried it at the airport. Also, I was not given any cookie and soda that was supposed to have came along with my order. Out of the four items I only received 2 of it which was the hash browns and bagel. Hash browns lacked flavor as well. I could taste some potatoes but it needed more seasoning/salt. Possibly will try again at a different location. read more

This particular location isn't the most friendly... Also, I ordered a hash brown bagel sandwich and asked the girl to please get me the bagel with the most toppings (because alot of them are usually very sparse and when you call it a hash brown bagel, I want to taste hash browns!) And I heard her tell the guy who made the food my request. He looked at her and laughed. And just as expected, it came with the tiniest bit of hash brown on top. He did that to be spiteful because he laughed when I picked up my order. Clearly he doesn't care about his customers, probably why he's a grown man working at a bagel place making about 11 bucks an hour... If that. Won't be back to this location read more

Einstein Bros. Bagels - I guess this was supposed to be a joke - Breakfast & Brunch Near Me - Tucker, Georgia

This was the worst Einstein Brothers I've visited. It's strange to me when a staff representative is standing near the cash register, sees a customer approaching, and continues to do what they're doing without either greeting the customer or just acknowledging that they will provide service shortly. That is customer service 101. The staff were very interested in talking to each other and seemed bothered when customers would approach. There was a lot of standing around, instead of checking to see whether condiments needed to be refilled (they were empty) or if the bathrooms needed to be cleaned (the ladies' room was disgusting). This is a new location, so corporate should be paying close attention and getting these issues addressed now. read more

Einstein Bros. Bagels - Disgusting - Breakfast & Brunch Near Me - Tucker, Georgia

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I dislike coming to this location. Each and everytime there is always a significantly long delay even just to get a bagel. Every single time. The person that works the counter also seems to work the window. read more

My first time at Einstein Bros. And waited in the drive thru for 30 mins. Very inconvenient for a first time customer, or any person for that matter. read more

This Tucker location is the worse place to eat if you want an accurate order. I come to this location often because the drive thru is very convenient. However it never fails that my order is always wrong. Not to mention they will add a tip to your receipt if you opt out of receiving a copy. This is finally it! I will never return to this location. read more

I feel like this location needs to seriously drug test their employees more regularly...or at all. It's almost funny at this point how much they mess up orders, even after multiple repeats. I'm done and will be going to the location near Toco Hill from now on. read more

This is THE WORST Einstein I've ever been to. Each time I have frequented this restaurant my food has either been cold or incorrectly prepared. I've tried coming here 4 or 5 times because it's the closest Einstein in my neighborhood. I am always disappointed by the customer service and the quality of the food. Today I went through to get a lunch bagel and when I asked where the cream cheese was that was supposed to be on my sandwich, no one (not even the person making the sandwich!) knew the correct recipe. I mean really??? Next time I'll just go to Panera. read more

An Einstein Bros Bagel sandwich and Caribou Coffee sounds like my kind of morning pick me up . I love that they have a drive for my on the go morning madness! Everything is always fresh . If your a matcha fan , try the bubble matcha drink Yuuummmm ! read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - Tucker, Georgia

I'm a big fan of Einstein Bros for their schmear rewards. I ordered the chorizo sunrise and the service was fast. Space: a spacious cafe to do work- there are communal tables, cushioned chairs and a fireplace. I can see this as an ideal study space plus there's coffee! It's located to the back of this plaza. read more

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Love Einstein Bros. Bagels! The only thing that could make them better is Caribou Coffee, and guess what??? It's combined with a Caribou! Woo hoo!!!! I love the variety of bagels and spreads. Most Einsteins close after lunch, but this one is open longer. The space is comfy and cozy with a fireplace. It's definitely a nice gathering space to meet friends or business partners. read more

This Caribou/ Einstein's Bagel is one of my favorite places to get a coffee and bagel early in the morning. - The ambience is inviting and comfortable. - The decor is beautiful, with a nice mix of seating options. - Great access to a power strip at the bar and side tables. - Staff is friendly and helpful. read more

Don't go here if you're looking for gluten free. Why advertise you have gluten free if your not going to have it. Waste of my time.

How is it humanly possible to operate this slowly. I've been sitting in the drive through for almost 25 minutes at this point. It's not a staff shortage because there are 5 people standing in the cooking area looking confused. I gave them 2 stars because the staff is usually nice but my gosh guys, pick up the pace. read more

Great bagels and great coffee! I will definitely be on the lookout for future opportunities to go visit