Very disrespectful of customers wishes. Treated rudely because at a time of COVID, I chose to be cautious and wear my mask. No one in the office was wearing any....their choice. However, when I tried speaking to Brian, he claimed he couldn't hear me with the mask on, so I spoke louder. He still insisted that he couldn't hear me. If he's hard of hearing, he should inform customers! If I hadn't already ordered and paid for my glasses, I would have walked out. When I asked about my sunglasses, I was told it would take up to an hour. No one informed me of that so I left. Upon my third trip back there to get the sunglasses, I again went in with my mask on. He and his rude office assistant looked at each other with smirks because again he said he couldn't hear me! I will be sure to tell all of my friends about this disrespectful behavior, and I will definitely never step foot in that place again! read more