Been going there for 3 years. Very pleasant staff. Have been very happy with exams and glasses…read more Recomended highly.

I have been going to Veo Vision since 2014. Great team and great service. It is great to have…read morestrong local businesses.

I ordered glasses in April! It's May , I never got my 400 dollar eyeglasses and they refused to…read morerefund my money. To be fair, they are putting a rush on it now and I should get them soon hopefully.

Unprofessional stuff ! Order my contacts twice they have charged me but not placed the order…read more Receptionist are rude and disrespectful. Specially, the black skinny with big glasses with a disgusting attitude.

the exam was great. getting fitted for the glasses was an aweful experience. I spent more money on…read moreframes than I usually do and I have been back 5 times because they kept ordering the wrong lenses. While ordering my glasses. The gentleman was talking to his family and not concentrating on patients. I have gone back five times , this last time it wasn't even fixed. The Manager never came out of the office and I ended up leaving without any correction to my bifocals. I would not recommend this office at all. I have always been at an office where they sit you down when glasses come in to make sure that they fit properly and that the new prescriptions are correct. I was handed them , I found the error at home and than after the 2nd and 3rd time in the office because I checked myself sitting at one of their desks. The manager did give me a credit and also found out they never used my 2nd insurance which saved me over 200$ after he found error. Very disappointed in this office, I would question whether to even use the company again. I definitely would not come back to this office.

My prescription eye glasses lost a nose piece so I had to bring them in for a repair…read more Fortunately I hit it right and there were no other customers there so I was able to have the glasses repaired immediately while I waited. I recently told a friend to check out myeyedr. because they have various locations with optometrists and a nice selection of frames. All in one spot.

Highly recommended. Friendly, well spoken, and took the time to understand my eye history and…read moreconcerns.

NOTE: I work here, so I'm extremely biased :)…read more This building used to be the former Recreation Showroom. In February 2017, The Eye Care Group opened an office here after closing its New Haven location. It's big, bright, and clean. The doctors, of course, are some of the best in the state. A multi-specialty practice (Retina, glaucoma, pediatrics, plastics, cornea, neuro-ophthalmology and comprehensive exams) Appointments only.

My wife and I left the Eye care Group today for ever. We didn't really have a problem with the…read moredoctors. We had a problem with over booking and the help. Young man was very insensitive to our situation. AND RUDE. Two weeks in a row we had 2:15 appointments. At 3:30 we hadn't seen the doctor yet! After the check in the young man was given my wife's file. He presided down the hall and was doing something on a computer. While cit catting with co workers. After that he went in to one of the rooms to talk to another co worker. 25 minutes after her initial appointment he proceeded to call her. I explained that my wife had a 4:00pm appointment else where, and could we be seen in the next hour and a half. His answer was = We don't work by time, we go by patients. And there are 8 in front of you. if each patient took 15 minutes which they take much more than that. That's 2 hours ! That is not expectable. Many of the other patients were complaining also, how many left? They thing they have the only show in town. Many of business that have thought that way are not in business anymore ! Who ever runs that office better wake up and watch what's going on.

Wow. Wandered in here to browse for frames. Some people in front were very friendly, young, and…read morehelpful. Person in back insanely snarky and rude/argumentative, just for simple information delivery for pricing. I spent quite a bit of time here and couldn't believe the behavior and interactions of the person in back of the store, even regarding their phone appointments. Wouldn't return due to this- prices are also significantly higher than what I've seen elsewhere.

PREFACE: If you are on Husky, DO NOT GO TO THESE PEOPLE. But to those who aren't on Husky: STILL DO…read moreMOT GO THESE PEOPLE! Please go somewhere else to get your eye exam and THEN come here to get your glasses if you choose to. But Don't get me wrong though, The staff there is very friendly, very understanding and were helpful. BUT that Dr. Eng is a quack with his smart attitude, stupid remarks, and other unrelated gibberish that came out of him, when all I wanted was my eye exam and a new pair of glasses. He needs to be replaced and I know among other reviews I've seen I'm not the only one to have a bad experience with him. I've seen that there's more people who've complained about Dr. Eng than having a positive thing to say about him. If I could give the staff a rating, it was be 4 out of 5. But the rest of the experience of that place would be a 0/5. I tried to get them to fix my first pair of glasses, which they made wrong. They gave me a second eye exam with Dr. Eng again and felt like I was bothering/wasting his time with this 2nd eye exam. Especially with his smart indirect remark that I was being indecisive during the 2nd eye exam. I'm the patient and should never be told I'm being indecisive! To then be told to not take it personally!

I have called your office three times and before even saying a word your front desk people puts me…read moreon hold and then automatically transfers to some unknown extension.This is very frustrating and aggravating, such poor customer service should not be practiced here. I was a new customer last year and had made an appointment for annual diabetic eye checkup. As no one has followed up to call me for my appointment, I had to call to see if my appointment was changed. I will no longer try to get any appointment and get another referral from my GP. Very disappointed in your lack of patients care. The telephone is the first point of contact to make a positive experience is retaining and growing your client base. Too bad your staff is so lackadaisical.

Took over an hour for a simple appt that i made over a month ago. First time and not impressed!read more

Very thorough Optometrist, but SCAMMED with excessive charges…read more Even with health insurance coverage and out of pocket "co-pay", I was billed almost another $600.00 after I pay on the day of the visit more than $400.00. Two contact lens evaluations, eye exams plus one kid exam = $1300.00. Really!!! This practice's charges are abusive and excessive, IMO... I was even made believe that I had a problem with my eyes, so I opted for the "intermediate medical exam" and billed TWICE. Once as "New Patient" and on a follow up visit )as an "Existing Patient". I had to go back the following day because it was too late for them to complete my exams, so "nailed" again even though I was told by the staff that I was not going to be charge for any of the services on the follow up visit... `:-/ Charged for contact lens "fittings" even do we were not prescribed different lenses that the ones already using. Prescriptions didn't change! Medical Exam charges and fitting charges were HUGE! Stay away from this place.

Dr Loucopoulos is very through and explains everything very well. His staff is very knowledgeable…read moreand friendly