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    Sunrun - These suckers are 300lbs each.

    Sunrun

    (45 reviews)

    Town N Country

    Signed up with our rep Dan back in July. Our goal was to be completely off grid since our house is…read moreall electric except for pool heater which is propane. We end up getting 47 panels, added 4 Tesla power walls to run our entire house. Since it was a huge job, install was scheduled about 1.5 month out. Between current back logs, supply chain issues and permit approvals 9/10 install was pushed to 11/3. Install day came, there was a 15 men crew maybe more that started only to find out brackets were not the right length. We have concrete tiles which is significantly thicker so they packed up and left. Matt our install manager and Dan ordered the right brackets but kept us on the loop while we waited. 12/6 was IT! Install was smooth sailing, the guys were quick, working about 6-7 hours for 3 days. We were back and forth on the location of the power walls. We had to split 2 and 2 on either side of the window due to need of 10" clearance around the unit. Fully charged the batteries on the first day. Have been running 100% on solar on sunny days. Once approved, inspection completed per county the net meter was installed a few days after. We were able to switch on system via Tesla app. So stoked we are sun powered. At the height of summer our utility bill was 375/month. We have 2 fridges, a massive freezer, induction cooktop, electric oven and 3 kids and their gadgets. Hubby also running the house very cold day and night made our bill very HIGH. Now the sun powers everything, generating 11.5 kWh with potential peak up to 15 kWh in the summer. It charges the EV and batteries which powers the house while we sleep. We also sold excess power to FPL. So I'm a happy camper. Despite delays and issues such as broken tiles, electrical line nipped etc... we really can't complain. Our Sunrun team has been very responsive and quick to resolve problems. Dan has responded to our questions even when he was at the hospital on an emergency. That's top notch costumer service right there. This project was huge, we know things were bound to happen. Dan always kept us in the loop so we didn't really worry about anything. Every time something went wrong it was addressed quickly. Yes it took longer to finally have the system in place but it's up and running and we are loving the benefits. Since we signed up through Costco, we also received 4k back (10% of the total cost of materials).

    I came home from picking up my son from School. Then seeing Sunrun California Lic #750184 truck…read moreparked in front of my mother's house and their stuff just on the steps of my mother's property. We have no business with them and they put their stuff on my mother's property. I find that very illegal and rude! They saw my mom & I open front door looking at them with disgust yet they didn't care to say sorry or I'll move them off your property. The house in front of us hired them so why can't they put their stuff on THEIR PROPERTY (yet they have a lot of space on their property too!) They deserve NO stars actually!

    Momentum Solar - This is the wire they left energized inside my wall. This is from the boss of the electrical company they used to install the system.

    Momentum Solar

    (43 reviews)

    Town N Country

    I made the huge mistake of signing up to momentum solar, this is the second time the production…read moreshut down. The first time it wasn't producing power was due to the Enphase control panel which Enphase fixed within 2 days notice. I called today to get a tech out to my home to fix the AC wiring since the system is not producing any power. Long story short, was on the phone waiting for more than an hour. First I talked to enphase then Momentum solar... keep getting bounced back and forth. Finally spoke to a representative at momentum solar but then he told me it will take 14 days to get someone out to my home. Wow... one of the biggest mistakes to choose Momentum Solar just because they collaborated with my builder. Do not sign up for solar, if you choose to go with solar - DO NOT go with Momentum Solar.

    I have been waiting for service for over SIX WEEKS. Initially, THREE PANEL WENT DOWN, and I…read morereported this to Momentum Solar on June 8, 2026. After waiting four weeks (29 days) without any response, I called them back, as I had not received any callbacks from the service department. In July, MY SYSTEM WENT COMPLETELY DARK, resulting in no solar production. Still, I did not hear anything from their service department. Below are the documented facts regarding this situation: **6-8-26 - 10:00 AM - 10:30 PM**: Jose mentioned that he will open a case regarding the non-functional solar panels. He also stated that a team will send me a text update soon. They will be able to identify the issue since they have direct access to my panels through the app. (They no longer have phone support; the phone is not being answered.) I believe they may be having fin problems (Jose) **7-1-26 -8:10 AM**: I sent another message regarding warranty work. **7-1-26 - 8:40 AM**: I called Enphase, the manufacturer, and they are currently performing diagnostics on the three panels. They will update me on their findings. According to Case Number 20177657, 3 micro-inverters need to be replaced. The representative indicated that a technician would need to come out to review the wiring and order the new inverters, all of which are under warranty. He mentioned that he would contact Momentum Solar and send them an email about the issue so they can send a technician. However, he could not provide any information about Momentum's processes or warranty details, which I have. 25 year warrenty for Labor and Parts according to the contract. **7/4/26 - 9:08 AM** My solar panels are not producing energy. I checked them and noticed that three lights were on, but the lightning bolt indicator was different from the others. I didn't touch anything because I wanted to call Enphase for further instructions. **7/5/26 - 9:28 AM** I called Enphase and informed them that my solar system was completely offline and not producing any energy. The agent guided me through a system reset, but it didn't resolve the issue; the results remained the same. He issued a new case number: 20195155. The Enphase representative indicated that he would forward the information to Momentum Solar, and the repair team should be getting back to me soon. **7/5/26 - 7:47 PM** I sent an email to the Momentum Solar installation representative. See below: On 7/6/26, at 8:23 AM, I was on hold with a chat representative named Bennett. He informed me that I would receive a call from the scheduling department regarding July 2026. He also mentioned that I would not need a case number, as I could be verified using my phone number and address. He also said they would update any information regarding my system outage as when updated emails are submitted. 7-10-26 - 400AM -from the scheduling crew: I believe that waiting six weeks for warranty work is unreasonable, especially since my system is currently down and I'm unable to produce energy in 95-degree weather. It seems that the people at Momentum DON'T CARE about their customers. They've cut off phone support and now only communicate with customers through chat, which is frustrating. I feel as though they are neglecting their customers due to the lack of service. I would not recommend this company to anyone under any circumstances. I am considering escalating this issue and involving additional parties to recover my losses and getting the system fixed myself with another company and bill them. I plan on telling as many people about my experience as I can. I plan to leave this review on as many websites as possible.

    EHS - solarinstallation - Updated September 2026

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