The service is always top notch, but even nicer is the inviting atmosphere and the owner of the…read morebusiness, Kristin, is beautiful inside and out, spends time getting to know every client that comes in with a genuine connections. I would have to imagine the client retention is as close to %100 as humanly possible.

It is the BEST place to have your brows waxed and shaped. Kristen is very skilled at her craft, and…read moreshe is a wonderful person. I have been a client for years and would not go anywhere else!

I have to come on here to reiterate... Celia is a true gift! I am coming up on my one year…read morefacial-versary... can we believe?? My skin has improved in ways I didn't know were possible. I always get horrible acne around my period but it has reduced so much and heals in record speed any time I see her. My skin is brighter and, although I'm happy to embrace my 30s, I feel truly blessed that she is helping me stay hydrated, appropriately exfoliated and prepared (spf check points) I'm writing this yearbook post because I just spent a week+ in Texas and I can't tell you how many compliments I got on my skin.... I'm talkin daily... and not just small compliments, people were wanting to conversate about my skin... I was almost embarrassed from the attention but was like ...let me tell you about my esthetician Follow her insta to see when she is taking clients... esthetics.by.celia

I've never had such an awful experience with a facialist in my life as I did today. I was scheduled…read morewith Laurinda; I've never met her nor had I been to the spa. When I walked in there was no introduction or greeting, she immediately asked me who I was seeing and I didn't remember her name since it was my first time there. She laughed when I said I didn't know and then asked if I needed the bathroom. I said yes, and turned to my left (which was the treatment room) and her response was extremely condescending about that not being the bathroom. Again, I've never been there. A quick "hello, my name is Laurinda, this is where you will receive your facial today" is all it would've taken. It was a very negative first impression. About ten minutes into the facial treatment she ripped my nose hoop out and claimed she didn't know I had it. It's a large gold hoop, it's very obvious. Most facialist ask me to leave it in because with it out, my skin is technically "open" and it's a liability, so I was relying on her professionalism to handle that request. She didn't apologize but just stated, "If I would've know that was there I'd have asked you to take it out." If she would've introduced herself to me at the start of my appointment and looked at my face, she would've seen my nose hoop. But somehow it was my fault. I'm a little worried that she was less than foot from my face during the treatment and claimed she couldn't see it. Ten minutes later she proceeded to rip out my earring on my right ear. She then blamed that on me (again) saying that my earrings were weird because they had a back post. I'm pretty sure 95% of earrings have posts. She then proceeded (without my permission) to aggressively rub my ears. I asked her to stop because it hurt and she said "I'm trying to feel your earrings to understand what I'm working with." I realized when I got home that my ear was actually bleeding. Overall, the whole experience was extremely uncomfortable and quite frankly painful at times. I regret not leaving sooner. This was a Mother's Day gift and it left me more stressed and upset than when I walked in. When I left the treatment room after getting dressed she was no where to be found. 0/10 for customer service.

This was my very first Brazilian wax. WHAT AN EXPERIENCE! Haha!…read more Would I do it again? Maybe? Ask me in a few weeks lol Mira was very kind, friendly, and so professional. She was straight down to business (no pun intended). I really appreciated how quick the appointment was and also how comfortable Mira made me feel. She was very supportive and helped me breathe through the more intense parts of the wax. The place itself was very inviting and had a great relaxing atmosphere which helped. I distracted myself by looking at all the wall art. I really loved the space. I would definitely recommend coming here for a pleasant waxing experience. Thank you Mira! ** not pictured is how smooth I am **

LOOK NO FURTHER! She is the absolute BEST EVER! PHENOMENAL JOB! made me feel super comfortable! She…read moreis so funny and sweet! My fear went out the door instantly and we laughed the entire appointment!!

I had a great visit yesterday with Melissa. She was very friendly and informative. I had the…read morelampbrobe treatment on a few red spots on my leg. It's a super cute place and near my house. The woman who checked me out was also very nice.

Very relaxing space and friendly, knowledgeable staff. I enjoyed my facial. Highly recommend!read more

Le S did a fantastic job of explaining the whole process! This was my first time having this done…read moreand she made sure to talk me through the whole process and tell me exactly what she was doing! She had just moved to that new location, so I can't wait to see what she does to liven up her studio!

I should have posted the first day I had my eyebrows microbladded. It was the best choice I've ever…read moredone, even now I still can't help but stare at my eyebrows. LeNice is by far the kindest, most experienced person I've met. You cannot beat the prices btw. Most microblading range from 500-1700 dollars! She quickly eased my fears. It was quick and painless, she even numbed your eyebrows before getting started. LeNice was not pushy at all, and catered to your every decision. That was her motto, "it's your face, not mine." Thank you LeNice! I've included before and after pictures! I highly recommend this place to anyone!

I was gifted a 90 minute massage and 60 minute facial for birthday and Christmas present. I had a…read morefacial with Christina which was amazing and my skin felt fantastic. Christina's product knowledge and application was excellent and I will travel all the way back from Australia to have another one. I highly recommend a facial with Christina as you won't be disappointed.

So good. Kelly zeroed in on all the spots! I've got my next session already scheduled!read more

From the moment I arrived I felt cared for and assured that I would no longer look like a calico…read morecat! My hair was a hot mess, dry bad cut and horrible color job. I searched high and low for Ashlina as I had know her years before and saw how talented she is. Imagine how thrilled to find her on Instagram! I quickly booked an on line appointment and counted down the days. Ashlina reassured me at least 10 times and got to work! It was a long afternoon for her but so worth it for me! I am now a beautiful "old money blonde" with the best cut I have ever had! I feel blessed to have had Ashlina devote so much time and talent in the corrective color she preformed! What an artist! Thank you for making me feel beautiful.....it's been a long time! Thank you, Ashlina!!!

So happy with how my hair turned out the other day. It was my first time at Refinery and my…read moreappointment was with Ashalina. She did an amazing job with the partial balayage and conditioning treatment. I was so happy that I made my second appointment because I definitely want to come back and hopefully get my hair to where I want it to be for my honeymoon in a couple months. I love the chill vibe of this place and the way the staff interact with their clients and each other - very friendly and welcoming.

Five stars for this business as it is super professional from scheduling to the staffs…read moreprofessionalism. I had a major hair emergency this weekend and needed it fixed right away so I could go back to work feeling confident. I called a bunch of hairstylists on Instagram but no one had any same day availability which I understood completely, but I had to keep searching. I decided to look for a formal salon on google and Chroma was the first suggestion. Living in Des Moines, Tacoma seemed a little far but I was in a crisis so I booked the slot for 1 pm with Terry Ross. I was nervous because the person who ruined my hair shattered my trust. When I walked in, I immediately noticed the establishment was modern with its open floor plan, clean and both customers and hairdressers all seemed happy, engaged in conversation while working - immediately a good vibe. Terry acknowledges me and as soon as she's finished with the previous customer she comes over to me to take a look at what she's dealing with (a color disaster to say the least) Terry really took her time to evaluate what was done to my hair by the previous person. She went over the details of what she planned on doing to correct my hair color making sure to address all my questions in the process. We had a really lovely time chatting while she worked on the foils. She checked the foils often and made sure to make me feel comfortable throughout the entire visit. The outcome was unbelievable to me because when I walked in I looked like a fox (not in a good way) and Terry sent me out the door with a high level of confidence in my appearance. This is my new girl, she is so talented!!!! Chroma Salon in Tacoma is now my favorite

Sarah L. is fantastic. She got me in (on super short notice) after I had a terrible haircut…read moreelsewhere. Sarah listened, asked questions, listened some more, and was very clear on my hopes before she ever picked up scissors. I don't speak "hair" and she went over what end results I'd see in different scenarios. The best part is that I have a really good haircut now, and Sarah let me know after I live with it, if there are any changes I should come back in. She stands by her work. 10/10, go see her!

Isa (aka ISABEL42AC) is truly at the top of the waxing game. She's professional, personable, and…read morehas a fun, easygoing personality that somehow makes a Brazilian feel...almost relaxing (which could feel illegal to say). She's also refreshingly real and keeps it honest with her clients. And let me tell you--she gets every single hair. Not one survives. It's like she's on a mission, and I fully support it. I'll absolutely keep booking with her for as long as I can--she's worth every appointment!

I forgot to post this. I figured I would give the European Wax center a chance when my regular lady…read morewas out. I thoroughly enjoyed my experience and my lady (I forget her name) was the sweetest and fastest waxed. Painless, quick and nice attention to detail. Vibe: Bright, cute and clean. I love the area.

Just finished my touch up appointment (5/7/19), I wanted to wait to review Elle at Waking Up Pretty…read moreuntil I was completely done and now that I am I would 100% refer her to anyone and everyone. During my first appointment, she explained everything from the forms, to blades, techniques, ink, aftercare, and even her blending style. She's very inviting and easy to talk which made it easy to point out what I'd like, not like, and corrections if I thought I needed any. Elle was also super patient about my pickiness. Today's appointment was no different, amazing as last time. She added strokes in the areas I'm really sparse and I'm absolutely pleased with the outcome of everything! Picture was taken right after 2nd appointment was complete

I love my new brows from Elle at Waking Up Pretty! Elle was so professional & her studio was so…read moreclean, I instantly felt at ease. Going into it, she was very clear about the process & spent a long time making sure we both loved the new shape & color. Elle is a natural artist & her talent is bolstered her experience in color theory & her training in microblading. I didn't even realize my eyebrows could look this good. My only regret is not doing this sooner! Before starting, Elle applied a numbing cream which made the process nearly painless. I would highly recommend this to anyone who is considering it. If you have any concerns, reach out to Elle - she is so nice! I will update after my 6-8 week touch up.