Outstanding service, meticulous workmanship, quality components, and competitive pricing. My old…read moreelectric hot water heater failed on a Friday night, I received multiple proposals via Yelp, and Ryan was there Saturday morning. Excellent communication and respectful of my place taking care to protect the floors and thoroughly cleaning up upon completion. I have already recommended him to a DC Capitol Hill neighbor.

Ryan is one of the most honest, caring, and hardworking plumbers around. As soon as I mentioned…read morethere was a water leak in my basement pipe, he did his best to fit me into his schedule. He even came out that same night and worked until 9 PM. You really can't beat his prices or the quality of his work. He didn't try to upsell or charge me for anything unnecessary - he fixed exactly what needed to be fixed and didn't push for any major replacements. I've been referring him to many people ever since. It's hard to find not only a great plumber, but also a genuinely good person like Ryan.

The drain guys saved me from a huge expense when another company wanted to tear up my kitchen to…read morereplace a hole in my drain pipe. The drain guys did a comprehensive review of all the pipes found the problem and was able to implement a sleeve instead of digging up the floor, the other company didn't even provide a video for $1000 though they did fix the initial problem by clearing the clog. Go to the drain guys if you have any drain issues

I called The Drain Guys on Thursday afternoon for a slow-draining bathtub after attempting to clear…read moreit myself. When scheduling, I specifically asked whether they could provide at least a ballpark estimate for snaking a bathtub drain. I was told there was no way to provide pricing information until a technician saw the issue in person. At the same time, I was assured their pricing was "the best in the business," that the owner operates with integrity, and that they are not in the business of gouging customers. Based on those representations, I agreed to schedule service. I was told that due to the snowstorm and several frozen pipe emergencies, the earliest available appointment was Saturday. I understood that weather can create legitimate service delays and agreed to wait. However, late Friday evening, the night before the scheduled Saturday appointment, I received a text stating the plumber would not be able to come because they were behind schedule. The next available appointment was Tuesday. That resulted in a five-day wait from my original call for a routine drain issue. When the technician arrived on Tuesday, I was quoted $550 to snake a single bathtub drain. The work took approximately 30 minutes. After receiving the quote, I texted the office referencing the earlier statement about having the best prices in the business. I was then told that they had not said that, only that their prices were competitive. If $550 is the standard rate for this service, that information could have been shared when I specifically asked for even a general idea of cost. Being told that no pricing guidance could be provided, while simultaneously being reassured about superior pricing and integrity, created expectations that did not align with the final quote. The technician did clear the clog. However, he did not remove his shoes or use protective coverings despite snow and mud outside, and water was tracked into the home. This experience combined a last-minute cancellation due to scheduling issues, a five-day wait for service, no upfront pricing transparency, and a $550 charge for approximately 30 minutes of work. Prospective customers, particularly those who are cost- or time-sensitive, should request written pricing information and obtain comparison quotes before proceeding.

What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

The Lyons replaced our tankless hot water heater and did the work as promised for the quoted price,…read morewhich was a good value. We have had hot water since then. I like that! I will call upon them again.

I had a great experience with Mallick Plumbing. Jose and Kyle replaced a toilet for us today and…read morewere a pleasure to work with. They were very respectful of our home, wearing shoe covers and making sure they didn't leave a mess behind. The installation looks perfect and works great. Thank you, Jose and Kyle, for the professional and friendly service! Also wanted to give a shout out to Kristen and Sarah for helping with coordination / documentation!

I was a customer of theirs until they tried to rip me off by charging almost $900 for a hose bib…read morereplacement. That being said there are plenty of other plumbing companies around.

Santiago was great! I called when my A/C wasn't pumping out cold air and Santiago came out and…read moreinspected the unit the same day. The unit was obviously old and on its last leg and therefore, I needed to get a new unit. I received a reasonable quote and Santiago came out to install my new HVAC system while his partner came to remove the old system component. I am abs satisfied with their work and I would recommend A & K Heating and Air Conditioning to anyone that needs their system serviced!

Santiago was able to come out the very next day for our broke HVAC. He took his time diagnosing the…read moreproblem, was able to locate a part no longer manufactured, and came back the following day to install it. Very easy communication and fair prices!

I had an excellent experience with Heil Plumbing & HVAC from the ease in making an appointment…read morethrough the high quality of service provided by my technician Eric Brown. Eric did a thorough evaluation of my outdoor spigots and explained the issues clearly so I understood the current state and his recommendations for fixing the problem. His workmanship was top quality and efficient. He took great care in cleaning the work space. I am very pleased with the new pipes and spigots and would not hesitate to hire Heil Plumbing and Eric in the future. Thank You!

We reached out to HEIL Plumbing, our "go to" company to handle our residential plumbing issues to…read moreask it they could schedule a plumber as soon as possible, to come to our home to check out what appeared to be a leak from somewhere in the second floor bathroom causing water to leak down to the first floor kitchen, diretly under the 2nd floor bathroom. They were able to schedule a visit from Jeff, one of their plumbers, the same day. He quickly was able to diagnose the issue and recommend a solution and quote a price for the work. At our request, he even opened up our kitchen ceiling to verify the source of the leak. The leak turned out to require the replacement of the wax seal underneath the toilet bowl. Jeff and his helper, Dimonte, did an excellent job of removing the toilet bowl, replacing the wax seal under it and re-installing the toilet bowl. They cleaned up completely after they completed the work. Unfortunately, since HEIL Plumbing doesn't do replacement drywall work, I was told I should select a local drywall company of my choice to handle the the drywall repair in the kitchen ceiling. Another excellent plumbing repair by HEIL Plumbing.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

BUYER BEWARE. My daughter had a great experience however ours well let's say we felt schnookered…read more Yes, fee for visit for estimate reimbursable however TOTAL was almost THREE times for the SAME work which was in the end done by an also excellently rated plumber (Brian b quick )WHO DID NOT CHARGE AN ESTIMATE. Shop around. I rarely write reviews but really.............

Wow!!! We had a wonderful experience with this company!! Zico is so knowledgeable, knowledgeable…read moreprofessional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. We are so happy to have found a plumber we can trust and depend on!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I found Jose and QSP Plumbing through Yelp. All the other reviews were spot on!…read more He's very knowledgeable, friendly, and extremely trustworthy. His price was more than fair and he was one of the most professional plumbers I've worked with. He triple checked everything after finishing the job and even cleaned up the area before leaving. Definitely my go to plumbing company now. Highly recommended!

Had another issue but this time with my garbage disposal and Jose came and replaced it. He was on…read moretime, professional, and most importantly personable. There's no plumber I trust more than him at this point. Seriously, he will be the best plumber you hire for your job. Also, fair value too.

Learned about Cold Comfort HVAC while researching companies locally bc we needed to replace our…read moreentire HVAC system in the Fall. Cold Comfort was our 3rd company to provide an estimate and to come out to assess my unit, etc. The owner, Gabriel was the reason we made this company our choice. He was down to earth, honest and provided solid reasons why they choose the products they use. Our unit was over 25 years old, had served us well and I was unfamiliar with some of the other brands being offered now. We were a "Carrier" family. They were immediate in responding with a same day appointment for the service call and we were scheduled for installation withon the same week On the day of installation, his amazing team arrived right in time w/ cheer and professionalism. They explained what they were doing and how, lines my floors with cloths and covered their shoes to avoid a major mess, they were efficient and communicated with us throughout the removal and installation process. They cleaned up after themselves leaving us with very little to do other than dust. They showed us how everything worked, how to troubleshoot if need be and how to communicate if there were questions or issues. In total, Cold Comfort replaced the entire HVAC system, our humidifier, thermostat and then several days later, our water heater! Whew!!! We have been extremely pleased with everything so far and are grateful we found such a wonderful company to work with before winter! We highly recommend Cold Comfort HVAV services! You won't be disappointed!

Our AC went out a little over a week ago, of course it happened toward the end of the week so it…read morewas Friday afternoon by the time we realized it wasn't something routine maintenance on our side would fix. Jary (who helped us when we first moved in) came out on Tuesday and said we had a leak somewhere since the closed-system unit was totally out of coolant. He came back Weds. to do the leak detection and found the leak, recommended a new coil. We had the new coil installed on Friday; this time it was Ricardo and team that did the work installing the coil. They did a great job and a couple hours later our house was back to normal temperature. Gabriel helped us with all the coordination and estimates and seeing if the part was still under warranty (it wasn't, but I didn't expect it would be honestly.) No one likes spending a bunch of money on repairs but I'm very confident that the recommendations Jary made were sound and correct. He did not attempt to upsell me at all, which is greatly appreciated. (The estimates Gabriel sent did include options for replacing the unit, but that wasn't necessary at this time and there was no pressure to do so.) I will continue to call them if we have issues in future with our HVAC system.