Stopped in for the first time earlier today on the recommendation of another well-respected local…read moregun shop for where to sell used firearms. They do cash trade-ins day-of-sale unlike most gun shops in the area that only do consignment. They take the time to properly appraise what you bring in, make sure it's legal for sale in California and make sure all the required paperwork is filled out properly. Their prices are generally fair market value from what I've seen considering it's a cash-day-of trade-in. You'll be waiting for maybe an hour at most here to get paid for selling your stuff instead of the weeks that you would with a consignment sale or what passes for a private-party transaction in CA. Could you potentially get more selling privately or putting your stuff on consignment and waiting for it to move instead? Maybe, but their way of doing things avoids a lot of the multiple trips and waiting time that comes with doing either of those other two options instead in California. I would definitely recommend coming here if you have guns you need to sell urgently or if you would just rather not deal with selling on consignment or arranging a private-party sale yourself.

Surprised by the lower ratings. My experience was top-notch. Chris the manager was great. I left…read moreinformed and confident, thanks to him. He patiently answered all my questions and spent a long time with me to make sure I was taken care of. Kudos to him!

Sprockets did a wonderful job printing the names and applying patches to our Los Gatos Little…read moreLeague Baseball jerseys. They took great care to ensure everything was current and had a fast turn around time.

Nice little store with a lot to look at. Customer service was wonderful. Katy helped me out. Her…read moresmile and kindness will definitely bring me back to the store. Sprockets Silicon Valley is lucky to have Katy as an employee. 10

I haven't been there bc I don't fish but if you do, and need bait, stop by. This family has been in…read moreAlviso for ages--and has been selling bait for ages. I'm happy to see them still offering these services for the fishermen choosing Alviso as the spot for their water time adventures. BTW I don't think they rent kayaks anymore. I hope you enjoy your time in Alviso. Happy fishing.

We had so much fun renting a kayak here! I always came to Alviso for the sunset views, but it's a…read morereally cool experience being on the water and kayaking through it. Super seamless process to rent! The owners are the sweetest couple and were kind enough to let us rent a kayak later in the day so that we could catch the sunset. They drive the kayak out to the dock when you rent it and you just call them when you're back. Come and support this local business! You won't regret it!

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.

No matter how many times you try to post a negative review of a clothing item due to poor quality…read morematerial, they won't post it. So all reviews look rosey, but it's a lie. Bought expensive sport pants that pilled badly after only one wash. I won't ever buy anything from them again.

I want to say this store's location was the former dry cleaner that burned down, or Black Sea…read moreGallery... b/c I literally stumbled upon it unexpectedly while going to Mario's/cobbler around the corner. Very friendly and attentive service, and thankfully not at all pushy. I picked up much needed tops and and a couple of bottoms for the hot weather. They carry their own line plus other brands, sizing varies by fit even though they are all casual clothes I recommend trying them on. They also carry a wide selection of sports bras and casual dresses. Will definitely be back.

Great bike shop in a great location. Staff always greets me when I enter and super friendly in…read moregeneral. Brought my Cannondale in a couple weeks back and found it needed parts replaced under warranty. They were quick to get the parts in and fitted my bike with the new motor and battery. I've gone on two rides since then and it appears the problem is fixed, so pleased with the outcome. Thanks Mike's Bikes service department!

The bike shop that all other bike shops should strive to be like! Plus, they originated right here…read morein the Bay Area (Marin County to be exact). The Los Gatos shop is about as beautiful and "cool" as a bike shop could possibly be, and the customer service we experienced here is on par with that. Already impressed upon our first visit here, we were completely won over by Gus, the official (or unofficial) mascot of the store and one of the most handsome, adorable and chill Golden Retrievers you've ever seen! My hubby and I popped in last week to check out a mountain bike that he's been eyeing and reading all about. Clay Walker helped us out and honestly was the most helpful, friendly and personable bike shop employee (actually I think his name tag said GM?) we've ever encountered. He helped my husband with all his questions and even let him take the bike out for a spin. You can tell these guys are passionate about bikes, and they were never pushy either. Meanwhile I walked around the entire store and couldn't believe how immaculate it was, how much great gear and merch they have, and how many different types of bikes they have from all the top brands for all ages and riders. We came back the other day to buy that mountain bike, and again the service and experience was exceptional (seriously, thank you Clay!). I never thought I'd be so excited to go back to a bike shop and I wasn't event the one getting a new bike! Plus we got some more time with Gus which was icing on the cake. Hope that pup gets some extra treats as his sales commission (haha). FYI they offer a couple different 5-year maintenance packages for their bikes as well, so they're always in tip-top shape for all your adventures!

We've rafted twice more with All-Outdoors since my last review - Goodwin Canyon in October 2022,…read moreand then Middle Fork American River again this past month (both 1-day trips). The last time we rafted Middle Fork American was on a cold, gloomy, drizzling day in October 2019 - so we had to give it another go in warmer weather. This time around was just as memorable. Two of us in the boat ended up falling out in the water at Tunnel Chute, which happened so fast that I barely knew what had happened - thankfully, there was a nice calmer stretch of water right after through the river tunnel, so we were easily able to get back into the raft. (Thank you to our guide, Troy, for hauling me back in, and for being an awesome guide in general!) Plus this was one of the photographer spots, so the action was all captured for us to laugh about later. Later, after our tasty sandwich picnic lunch, we had a few unexpected events happen, starting from the portage down Ruck-a-Chucky Falls. Shout-out to all three guides in our group - Troy, Shea, and AJ - for handling things so calmly and getting us all back where we were supposed to be! We had plenty of calm stretches floating down the river as well. The canyon is beautiful and quite peaceful. We saw a ton of dragonflies flying above our heads, masked ducks chilling on rocks and diving underwater, and wild grapes and blackberries growing alongside the river. We'll be back again for another trip with All-Outdoors! Maybe we'll try a 2-day or 3-day trip next time.

This rafting company is the best! We did the South Fork of the American River and had a blast. I…read morehighly recommend this trip and company. Ask for Markus to be your guide. You won't be disappointed.

I was trying to put together a folding kick scooter a friend's son had gotten for Christmas when a…read morespring shot out from somewhere. There was no mention of a spring in the manual; nor could I find anything remotely relevant on YouTube. A friend who owns a skateboard shop suggested talking to John at NC board shop. I was sure glad I did. John spent a good 20 minutes figuring out what the part did and getting it back into place. I was so grateful I bought my friend's son a gift certificate - maybe he'll become an NC board shop regular. TL;DR, great service from a really knowledgeable merchant.

Very cool skateboard shop! I came in to buy a complete…read moreskateboard for my Grandson. The person that helped me out was extremely knowledgeable and very helpful, he was able to guide me through the inns and out of selecting a board that would not only be age appropriate but something that he could also grow into and would last long enough with quality parts "without having to buy the top of the line equipment or for that matter buying something that was crap" I settled on a thrasher board with 53 mm wheels and ABCE9 bearings along with NC Boardshop trucks and finished the underside with the Santa Cruz screaming hand and a bones dinosaur sticker. Cuz that's how I roll "get it, roll?" The shop not only carries everything you need to build a board the also sell protection gear, shoes, socks, pants, and shirts as well as sunglasses and even Christmas ornaments, " which I bought, laugh out loud" Total price for the board was $129 which honestly after doing some interweb research is a pretty good deal for a quality skateboard. Overall experience was great and the customer service was fantastic. I highly recommend them if you're looking to buy a board for yourself or your loved ones.

Like others, I can't speak highly enough about the club. The facilities are clean and the staff are…read morewonderful. From the folks at check-in, Liz who onboarded me, and Kae in the cafe. There's a 3 lane pool, every piece of equipment you could need, plenty of 'free space' to do your own routine, lots of saunas and steam rooms, cold plunge pool, business office, etc. In terms of members it's a big group - ranging from old San Jose families to new imports young and old. There are athletes, business people, families, and young adults from LG high school. Only a few days into membership so I'm sure I'll end up updating review a few times. So far the only changes I'd make are to somehow increase the parking lot (although there are plenty of creative places to park) and to dedicate one of the tvs in the lounge to Bloomberg (all four tvs are constant sports). Seriously, this place is a gem.

UPDATE: I've said what needed to be said and I won't be…read moreengaging further. What I will say is this: I watched multiple women respond with "Love this," "Helpful," and "Thanks." That matters. Because we all know how often women are gaslit, dismissed, or punished for speaking up- especially when we confront power structures that would rather protect their image than their integrity. So to every woman who saw what I saw: thank you. You validated the truth. You made it known that I wasn't alone. This is the dirty work- calling it out and refusing to be silenced. Though the emoji reactions were reset because I updated my review, the impact still stands. Photo included. ----------------- In response to their public statement - here's what they're leaving out. And the receipts. I wasn't going to respond but the level of gaslighting, dishonesty, and audacity to act like being a "premier" club gives you permission to treat clients like they're beneath you- that's exactly the rot at the core of your brand. Clearly I struck a nerve, since you chose to respond only to my review, while ignoring others with similar concerns. I was charged $336 for a month of access and then banned days later with no paperwork, no warning, and no refund until I followed up myself. Their claim that the refund was issued "as a courtesy" is laughable. It's illegal in California to take payment for services you won't render. Let's keep it real: Had I not demanded my money, they would've kept my money. That's not courtesy. That's theft. Even more outrageous? They publicly claimed there was no accusation of me receiving free training. When in fact, in their own email dated June 30, they explicitly wrote (Photos included below): "Whether formal or informal if you are working with a professional, you are receiving uncompensated services... Those sessions were not permitted." And again, you went even further: "Your complimentary workout sessions were not limited to one incident." That's direct accusation, twice. So which is it? Because if you're going to lie publicly, at least make sure it doesn't contradict your own written words. I'm embarrassed for you. I'll leave the emails here so you can refresh your memory. The receipts speak for themselves. Worst part, the harassment I reported was labeled "disruptive." Instead of addressing the behavior of their new general manager (who stalked me and gossiped about my personal life), they retaliated and victim blamed. It's abuse of power. It's ugly and disgusting behavior. And as for the wild claim that I make "malicious accusations across multiple businesses"? Go check my review history. I leave thoughtful 5-star reviews for businesses that treat people with respect. When I call out bad behavior, it's always backed by evidence, JUST LIKE this one. They're so upset I told the truth and didn't back down. Stay mad. Bottom line is: There was no inappropriate behavior on my part. I reported harassment. I asked for a refund after being charged while banned. I stood up for myself and they hate that. This gym does not care about member safety, their response doubles down on being dishonest, gaslighting, smearing and retaliating. I stand by every word of my original review and clearly I'm not alone. Now I have even more proof to support it. Screenshots available on other platforms if Yelp filters this.