I've used this company in the past for a clogged shower drain and sink issue. I can't emphasize…read moreenough how great the team is all around - customer service, price and service. My #1 go to for plumbing, won't even think about using another company for my plumbing needs. Thanks again!

Called Pioneer Plumbers to come and fix my faucet and unclog the drain in my apartment. They were…read morevery professional and came on time. My kitchen faucet hot water had very low to no pressure. I had the plumber come over to clear the build up in the pipes. He also unclogged the bathroom sink for me. As well, I had him look at my garburator. My garburator had a small crack on the side and it worried me a bit. The plumber said it is just the outside but the inside is still working fine. So there is no need to replace it yet. The plumber was very professional and he did not charge extra to having to come downtown.

I called and requested an appointment for Fri Jun 7th. I asked for an afternoon appointment. The…read moreperson on the phone said there was not a guaranteed time slot but that we were scheduled for Friday afternoon. I have now wasted a whole afternoon waiting for the plumber to arrive at my house and no one has showed up. I called and they said that the person who took the appointment wrote it down but did not specify a time??? I am not going to attempt to rebook a time. I will go to another plumber.

John, (who may be the owner as well) was really nice, easy to communicate with and did a great job…read moreclearing a plugged drainage situation, in a very awkward space, that was causing a small flood when we used the washing machine. He had to move the stacked washer/dryer to gain access to the drain, and it did not phase him in the least . He also fixed a small issue with my shower control knob with some leftover time in the hour. Would highly recommend!!

I just used Drips & Drains again recently to solve issues regarding a leak behind a drywall and a…read moretoilet that flushed automatically every 10 minutes. Melvin helped with the initial investigation. I decided to just replace the toilet as all the bolts were rusted heavily. The installation of the toilet by Melvin was nicely done. Micah came to continue the investigation. Like a detective, he discovered the souce of the leak (a pinhole leak of a copper cold water supply pipe just before a T-junction.) It was a difficult spot to work on as there was a hot water pipe in front of it. I really appreciate their hard work.

I had plumbing installed for my trailer from the North Vancouver Drips and Drains, and paid $5000…read moreonly for another plumbing to look at the work letting me know the installation was not done properly, mainly the wrong size pipes were used. As a result, I had to go with Aurora Plumbing and pay an additional $3000 to have the plumbing installed properly. I informed Drips and Drains via email and I heard no response. Consequently, I will be taking this to small claims court to get my money back for plumbing done incorrectly.

Hitman Plumbing - One of The Best Plumbers in Town…read more Five years ago, Ryan, Hitman Plumbing helped my elderly mother to convert a bathtub into a shower and showed great kindness. A few weeks ago, Ryan provided his expertise to our 94 year old neighbour in the same building to do a similar conversion. Ryan was professional and completed the job in a very diligent manner. The job was very well-done and Ryan provided precautionary ideas to make the shower secure and safe. Our elderly neighbour and her family were very pleased and thankful to Ryan. At the same time, we decided to move our 92 year old mother-in-law to live with us so that we could take care of her and walk together with her through her last journey in life. One of the obstacles was to add an additional bathroom with a shower. We consulted Ryan, Hitman Plumbing and the work was begun promptly. Unexpectedly, our elderly was in and out of the hospital and passed away a week ago. Ryan was extremely patient, encouraging us to take the first priority to care and support our family. We were really grateful for his patience, understanding and empathy. From the planning till the job was completed, Ryan added on extra-hours and efforts, ran back & forth to buy supplies, providing excellent expertise. He is a very understanding, kind and honest man with great integrity. He takes every detail to heart and finishes the task quickly and to our complete satisfaction. Hitman Plumbing is absolutely reliable and trustworthy. Ryan is a very professional plumber with a great heart. We have no hesitation to recommend Ryan, Hitman who will do the job in an upbeat and skilful manner.

Ryan came to install my new bathtub, but left the bathtub very bouncy, find out no support…read moreinstalled in the base of the bathtub, then he installed my linear drain too closed to the wall, that my tile guy cant even install drywall without hitting the drain, impossible to install tile on top of the drain. He refuse to come back to fix those issues unless pay him 220 hrly rate. Then when other red seal proffessional plumber point out his errors in installation, he got upset and refuse to service me.

I was having issues with my water heater and furnace. I didn't want to take a chance and since…read moreGreenTech was the first to respond I booked an appointment. Andrew showed up promptly and got to work. He checked the furnace and didn't find an issue. He decided to look into the water heater and cleaned it out out so that I don't have an issue in the future. I will definitely use this company in the future as I am looking to add air conditioning to my house.

Great service! Our problem was dealt with quickly and efficiently at a very competitive price. I…read morewould definitely recommend these guys to my friends and family.

If you want integrity, dependability, creative solutions and attention to detail: all at reasonable…read morecost, call James for your heating and plumbing needs. My house had three major recurring costly problems (with many attempts by solve them by trades people over the years), and three years ago James not only resolved all of them permanently, he was less expensive! So when I needed a new furnace, I did not hesitate to call James... and again, am delighted. Also helpful is James' willingness to explain and look for options that benefit customers, the environment and your wallet. Michele C.

Accolade Plumbing and Heating came to our house today and we were delighted with their service…read more They took the time to explain issues thoroughly and gave us options to choose from. James came on time and left our home tidy... and he fixed our slow running sink and ensured our furnace and heating system was safe. We appreciated the level of quality and the amount of solutions for air quality and our plumbing issues.

Norman from Sunrise plumbing and heating serviced our air conditioning unit after moving into our…read morenew house. Norman was unprofessional, treated us like we were an inconvenience, and refused to provide us with a copy of the invoice. This wasn't Norman having a "bad day", because he attended our home on 3 different occasions and treated us poorly each time. We did speak to the owner of the business, Myles, who ended up providing us with an invoice and apologized for Norman's behaviour. Unfortunately, Norman left a bad taste in our mouths and we will be taking our business elsewhere for any future services.

I called about a particular gas stove problem. I was…read morecalling all morning looking to find someone to help. I called ten places, some of which only answered with hello and didn't even say their business name, or were rude without any suggestions whom I could call or simply didn't sound competent. Thomas from this company was professional, kind, took the time to help me and even explained where to look and get the help I needed, so even though he wasn't the right business he was kind enough to help point me to the right direction. Just because of that service I'm saving his info to call him again when I have a heating or cooling issue.

We called them when our daughters air conditioner started to spray water out all over her furnace…read moreand hot water tank. Sean was able to help her shut off the system over the phone which was a big job since she is not technical. He arrived the next day within the time window he gave us and told us the options we could do, He explained the pros and cons of each fix or temporary fix so we could make an informed decision. They were out the next day and replaced the air conditioner and furnace in 35 degree heat. They were clean and professional and when our daughter had a question the next day on the system they came out and showed her the solution as well. Highly professional and trustworthy.

Pro West Heating & Air Conditioning scammed $1500 from me. They refuse to honor 100% guarantee…read more Stay away at all cost. My air conditioner was not blowing cold air so I called Pro West Heating & Air Conditioning, based on their good reviews. Sean, the technician showed up. He diagnosed the problem and told me that I need to replace the control board and the fan motor. I told him since the heat pump is over 10 years old, I did not want to spend so much money unless he is 100% sure about the problem. Sean assured me that he will guarantee 100% he will fix the problem. He assured me that if the AC is still not working after spending $1500, he said he will fix it for free until it is fixed. So I trusted his words went ahead and spend $1500 on 10 year old heat pump. After Sean replaced the control board and the fan motor, the problem still existed. I called him so many times but every time he comes, he just told me the unit is working fine, even though it is making a loud noise and fan not turning on. Sean told me to just put on E-Heat setting and not use the heat pump. He promised to contact the manufacturer to fix the problem but that never happened. After months and months of waiting, he now tells me there is a gas leak which is the cause of the problem. Really!? So he replaced the control board and fan motor for nothing. He refused to admit his misdiagnosis and refused to keep his promise of 100% guarantee. I had owned and operated a motel for over 20 years and used so many trades people but I never met such a dishonest repairman. I tried to resolve the issue directly but they just do not care. There are many other honest HVAC companies, I would avoid Pro West Heating & Air Conditioning at all cost.