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    Efficient Communication Solutions

    3.0 (2 reviews)

    Services - Efficient Communication Solutions

    Business consulting

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    5 years ago

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    16 years ago

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    Green Leaf Tree Service

    Green Leaf Tree Service

    (31 reviews)

    They showed up during some pretty rough weather, but still managed to deliver excellent work. The…read morecrew moved efficiently, stayed safe, and handled everything with real professionalism. I was impressed with the quality given the conditions, and I'd definitely recommend their services to others

    To be fair, we have contacted this company before about this incident and we were pleased with…read moretheir work. Dustin is responsive. Last year, we contracted Dustin from Green Leaf, to cut some trees, grind stumps, and haul away wood. We later discovered that the stumps in both the front and back yards were not properly ground. When we contacted Dustin about this, Dustin initially quoted an additional $400 plus tax for removal. Upon showing Dustin our original receipt, he acknowledged that the stumps should have been ground deeper and agreed to return to take care of them, stating that he would come by the next day. Dustin also requested a review at that time, and I informed him that I would be happy to provide one after the work was completed. Upon arrival, Dustin mentioned having to let go of the previous grinding crew due to poor performance. While assessing the front stump, Dustin noticed roots. Dustin then asked us if we wanted the stumps removed for an additional $250. We clearly stated "no" to this offer. Dustin proceeded to grind the stump near our next door neighbor's house that was not part of our original agreement. After grinding this stump, Dustin left a significant amount of mulch on both our property and our next door neighbor's property. Despite our refusal, while we were in the backyard, Dustin then moved to grind the roots by the gate in the front. After that Dustin began grinding the stump by our back fence. During this process, Dustin's machine damaged our fence, and again, left a considerable amount of mulch. After we realized the damage to our fence, Dustin was observed moving to the stump by our other neighbor's house, grinding it, and leaving large holes and a significant mess on the ground, as well as damaging that neighbor's front lawn with his machine. When we approached Dustin about the damaged fence and yards, asking about restitution, Dustin became belligerent. Dustin stated he was not in the business of repairing fences and that the yard was "okay," and that we shouldn't worry about it. Dustin was adamant that he would not offer restitution or compensation for the damage. As Dustin was leaving he sent me a message claiming that my spouse was upset because he had "grounded those roots" and made a mess which he refused to clean. Dustin also falsely stated that we had told him that we wanted the roots ground, when we only requested the stumps we had already paid for to be correctly addressed. confirmed via text. Dustin mentioned that he was trying to "help us out." We then called Dustin to discuss these issues. Dustin implied that my spouse was upset about the ground situation. We reiterated that Dustin had left a mess, damaged our property, damaged our neighbor's property, and created holes in our yard after we explicitly told him "no" regarding additional work. Dustin insisted my spouse had said "yes," and that his coworker heard him. We said "no" to paying $250, for any additional work. Dustin acknowledged this during the telephone conversation. Dustin also dismissed the fence damage, stating that he was "not a fence guy" and suggested we simply replace the damaged area even though he had caused the damage. Given the significant damage to our fence and our neighbor' property, along with the uncompleted and unauthorized work, we decided to provide a review detailing these events and submit pictures of the damages caused by Dustin.

    Efficient Communication Solutions - businessconsulting - Updated May 2026

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