They came over and quoted heat pump install at a outrageously high price. The reason? It is called…read more"rebate padding". They are basically doubling their prices because they want to keep all the huge rebates for themselves instead of giving the discounts to the customers, as is the intention of the big rebates. DO NOT AGREE TO THEIR RIDICULOUSLY HIGH QUOTES. SHOP AROUND AND DO ONLINE RESEARCH ON REASONABLE COSTS. This is a greedy, greedy, greedy business. Going around giving outrageously high quotes, hoping a few dummies will take the bait

They were part of a quote request through yelp for a repair/replacement of a bad install of a tub…read morefaucet (stuck on with a sharkbite :-/ ) Response was quick and had an appointment scheduled, that then had to be rescheduled . . . However, what gets me, is that Tri Peaks doesn't actually DO plumbing; they contract this out to a 3rd Party Company, which wasn't disclosed at all. I have someone arrive and say they are from Mr. Perfect Plumber, which caused some confusion as I vetted Tri Peaks - I didn't vet Mr. Perfect Plumbing . . . The guy from Mr. Perfect Plumbing explained the situation and was nice enough - a little pushy in terms of selling, and the quote he provided was the highest (40% more than the other highest quotes (5 others) I received for this job. I would rate higher had it been disclosed they don't do plumbing and send out to a 3rd party . . .

Fixed in 30 minutes. JB did a great job! Diagnosed the issue right away, had the parts to fix it…read more It is now nice and cool in the house.

I had a weird smell coming from my ac. Granted Thats probably the most vague complaint business…read morewould receive. Either way I wanted to get my hvac maintenance service. Received a flat quote of $89 for 25 checklist items that they would check and inspect. I guess I misunderstood the term maintenance service versus diagnostic quote. The tech spent less than 15 min at my house to come up with 3 possible (not definitive) solutions for cause of ac smells. Then emailed me one of them pretty much saying I needed to replace my whole vent system. No actual work was done on thìs visit . Even the ac cleaning would needed to be a separate appointment and charge. So just be cautious n aware of what service you're looking for.

Aspen creek was great and very responsive! They were very fast to reply, come out to my home within…read more2 hours of me contacting, and contacted me first thing in the morning with a quote for approval. I appreciate their prompt-ness and communication, definitely sets them apart from others (thank you Shannon)! In addition, they quickly fixed my heater and were very knowledgeable.

What a wonderful family owned and operated company! Our furnace stopped working in the middle of…read morethe night this past cold weekend. Within a few minutes of leaving a voicemail on Sunday, I received a text from Shannon not only scheduling our repair for first thing Monday but also offering to bring over space heaters to keep us warm until then. What a life saver! Dan and Charlie arrived at 8am. They diagnosed the problem, located the needed part, and completed the repair shortly thereafter for a fair and equitable price. Dan went above and beyond by addressing a couple of other issues and educating us in the process. Without a doubt this was the best HVAC service ever! Kudos to a true community family business that genuinely cares about the welfare of their customers.

Had my first call with True Heating & Cooling today for basic maintenance. I was super pleased with…read morethe service and especially with the tech. Mark showed up on-time and was very personable and professional. I know it seems trivial, but a clean pressed uniform, eye contact and a firm handshake mean something to me. He explained the plan before starting. He showed me before & after photos when he was done and made recommendations for future work without trying to upsell the call. I really appreciate that! I ended up signing up for the Maintenance Plan which has them come back twice a year because this is the type of company I want to do business with. Would definitely recommend True!

When people go above and beyond, they deserve the recognition…read more In all transparency, True Heating and Cooling had done previous work on our tankless water heater for the past couple years - mainly just a normal maintenance. All good work, but my quibble was follow up on some outstanding issues (mainly with a knocking noise that they didn't seem to get to the bottom of and didn't follow up) which led me to explore other companies - which unfortunately were no where near as detailed or close (actually most further) from a solution and I came them another chance and I'm glad I did. Justin helped work through some more detailed troubleshooting and provided a solid quote (detailed and quick) for solutions in a quick manner. He listened and cared. He was knowledgeable and thorough. While not only getting the issues I had resolved, was also able to resolve other code and safety issues that stemmed from the original install of the boiler. I would highly recommend True to others and will also recommend to other neighbors within my condo complex that have similar setups and might need work. Thank you both Justin and Logan - appreciate the work. (It's also interesting that they are not listed on Navien's website or BBB accredited; this is where I looked for contact information for service as they a) certainly can work / service Navien products well and b) should deserve to be accredited with BBB. Other companies that I've consulted were on both sites and didn't provide as good of service)

I've been using Cooper since 2021. I went through Costco to purchase a new AC and they contract…read morewith Cooper. They were amazing when they did the install and I've been happy with their preventative maintenance services. I recently used them for a plumbing service and had Mirwais out to complete the job. It was a big job that took all day. Mirwais and Eric were professional and communicated everything they were doing throughout the day. Cooper has done right by me and I'm very happy with their services.

Mirwais Abedy with Cooper Heating, Cooling, Plumbing & Electrical provided exceptional service. He…read moretruly went above and beyond, staying late to make sure the work was completed correctly and not cutting any corners. Throughout the entire process, he was incredibly kind, professional, and communicative, keeping me informed every step of the way. It's rare to find someone so dedicated to both quality workmanship and customer service. I highly recommend Mirwais and would not hesitate to work with him again in the future. Thank you for the outstanding experience!

Kaleb's the man you want...knowledgeable, honest, reasonable and independent…read more He'll come out, analyze your situation, tell you exactly what you need, fix it if possible, and charge you a reasonable service charge.

Great service! Prompt callback. Was able to get me on the schedule quickly. Arrived on time. Super…read morenice and efficient. Repair made as needed. Extremely satisfied with the entire transaction. Thank you!

After my AC broke down with all of the heat in July, they were able to quickly schedule me and took…read morecare of the issue. John arrived early, assessed the problem, and was able to complete the job without any issues while explaining what happened to the unit. All at a good price.

I send a message on Yelp at midnight asking for plumbing services. Plumber + Air got back to me at…read more6am and scheduled someone to come first thing. Octavio was so kind and explained the situation very clearly, and answered all of my questions. He got the job done in a few hours and I am very happy with the service. Thank you so much!!

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.