Fast response. Upfront costs. Fast and quality work…read more I try to do a lot of things on my own, but life gets in the way and I am reminded that I don't do plumbing for a living. Matthew A gently explained where I messed up, and where his experience makes the difference. After he was done he explained how he did the install, and I am very happy with his work. Plus he warranties his work for a year, which is nice piece of mind.

They said they had an appointment available and I accepted that appointment. I'm sitting here…read morewaiting for them and they just messaged me that they no longer have the appointment and they won't be available until later this week. This was urgent and now I have to find another plumber to fix the problem at the last minute. Sending stupid follow up messages saying oh we need this and we need that and we need something else before we will actually give you the appointment that we've already told you we have is unacceptable I work two jobs and I don't have time to play these games. If you say you have appointment get the information you need upfront or stop doing business on yelp. I'm sure they will respond with some sort of excuse, but this is ridiculous. It is amazing to me that they managed to find my phone number to talk to me about this review, but they couldn't be bothered to find my phone number to confirm the appointment. If someone doesn't respond to something like this, you need to try just a little bit hard harder. I hung up on this gentleman because he insisted on arguing and wanted me to take down my review because he didn't think it was fair. Too bad.

HEAT PUMP, FURNACE and MINI-SPLIT!…read more  We recently contracted with Tri Peaks Air to install a completely new a/c and heating system for our home in Niwot.  The existing system was installed in 1997, and the A/C finally gave up during the height of this summer's heat.   It was an old system and parts including the R22 refrigerant was not readily available or too expensive.   We decided to go with Tri Peaks Air and from the first encounter with their field estimator/project manager, Donovan, the whole process was seamless and very professional.  The time from quote to installation was a comfortable 3 weeks and all stayed on exactly on schedule as promised.     XCEL had already completed their site analysis, and they were likewise very pleased that Tri Peaks Air includes the appropriate and substantial XCEL rebates in their quote so there would be no surprises or price changes.   They even file the paperwork with XCEL so there is nothing for us at the homeowner to so to make sure all goes smoothly.   The field crew that installed the entire system, including a whole-house heat pump, a new natural gas fired furnace, a new mini-split for the sunroom, which we could never keep at a normal temperature, was all completed by a 7-man crew in ONE DAY.  Removal of the old system included!   Each person, the electrician, and the rest of the mechanical crew knew exactly what they were doing and did so with great coordination and expertise.     I offered them a return visit on the following Monday, but they insisted on completing the job in one day as promised, staying until 7:30 PM, until everything was operational, and the entire job cleaned up and removed all trash.   They stayed to train us on the operation which is very simple.   It's a great system and a great team from Tri Peaks Air.   My career has been involved in the construction trades at all levels, including very complex commercial and industrial projects.  The crew on the Tri Peaks Air team would have been highly respected and regarded in terms of their working knowledge and great teamwork/attitude towards the project and getting things done in the most efficient manner.  On top of everything else that they did so professionally, the communication with the main office included text messages telling us what team members would be arriving at our home, along with a brief biography of who they are and what experience they bring.  Communications about the exact schedule was likewise very much appreciated.  I would not hesitate for a moment to recommend Tri Peaks Air for any HVAC project that you may have at hand.  They are in a nutshell, an excellent team from the word go.   Thanks to Tri Peaks Air for the work and timing...we are already enjoying our new A/C systems immensely and look forward to a cozy winter without worries about the furnace failing in mid-January!   Thanks,  Norm Klapper, Niwot, Colorado (303) 548-2416

They came over and quoted heat pump install at a outrageously high price. The reason? It is called…read more"rebate padding". They are basically doubling their prices because they want to keep all the huge rebates for themselves instead of giving the discounts to the customers, as is the intention of the big rebates. DO NOT AGREE TO THEIR RIDICULOUSLY HIGH QUOTES. SHOP AROUND AND DO ONLINE RESEARCH ON REASONABLE COSTS. This is a greedy, greedy, greedy business. Going around giving outrageously high quotes, hoping a few dummies will take the bait

I have absolutely no complaints or issues with this company…read more 1. Jeremiah showed up in the window they said he would. 2. Did exactly what I requested. 3. Answered all my questions. 4. Explained everything he was doing. 5. Made valid suggestions For me those things make for a good experience. Look, I'm an old guy. I have never written a review in my life. Took me a little to figure out how to do it. I did not encounter hard selling. I expect a business to promote themselves and their products. The items this guy suggested to me were all safety oriented. I will check with this company again when I need other service done.

Their sales rep called me with "Would you like a free water heater flush?"…read more But when their guys came over, they asked for a "$250" subscription ("$50 off!") to perform the flush. I didn't even need the flush -- I told them my water heater is only four months old! But if they're going to bait and switch me about this, what else do they lie about? The left with a quote to add a water hammer arrester for $569. I had another local plumber do the same job for $108.

Speedy and helpful…read more Not the most economical but great! I will call them if I have issues.

They were super accommodating with a quick schedule and did the work perfectly. I will definitely…read morereach out to them again.

I asked Swan to come out and give me an estimate for bringing my dishwasher connections up to code…read more Logan A came to the house and had a good look at our plumbing, explaining in detail what work was needed to bring the system up to current local codes. His professionalism and communication skills were superior and I feel fully informed. Now I have everything I need to go shopping for that new appliance and budget wisely. As a member of Swan's Club, the visit was complimentary and the quotes were heavily discounted! I've been working with them for a couple of years now and I value their customer service.

We are in the midst of selling our home and needed to complete some repairs pretty quick. I called…read moreSwan Plumbing on a Friday and they had everyone out by Monday - very convenient and quick service! Zach did a great job servicing our AC/furnace, Spencer was very helpful in identifying the source of a leak, Kurt inspected our sewer line, and Matt fixed some electrical issues in under an hour! Everyone was very knowledgeable and communicative - highly recommend!

My elderly father recently had our childhood home updated with a new furnace, water heater and AC…read moreunit. Audy and his team took immense pride in making sure this job was done in a reasonable time and explaining all the things that were changing with the new setup. This is my second experience with this company and I appreciate how Audy runs the team. My father didn't realize what a difference it would make getting AC in the house I grew up in when there was no AC unit. I don't have to worry that the house will get too hot for him during these Colorado heat waves. This team went above and beyond and I hope it continues on for future customers.

Excellent customer service. I called to schedule service on a rental property that was blowing cool…read morebut no longer cold AC during a heat wave. I was put on the schedule for the next available appointment and also given tips over the phone by Audy that might resolve my issue myself. And it absolutely did!!! no appointment needed. It's rare to find that level of service and support. You have earned a loyal customer. I will definitely be calling again for all my future HVAC needs.

The technician, Chris H., was clearly experienced and knowledgeable without being arrogant about…read moreit. Gave an honest assessment of my broken AC, along with reasonable options. Prices were in line or below competitors', and they stand behind their work. Plus, my dog instantly liked him, despite usually being averse to guys wearing hats. Bottom line: I'd recommend them without hesitation.

I would highly recommend Efficient Comfort for any HVAC needs! My parents experienced a valve leak…read morefrom their humidifier that was connected to their AC and heating system at my childhood home, and the team was incredibly professional and quick to get the issue resolved. They responded to my quote request within an hour and made scheduling easy. We contacted several other companies, but they were either more expensive or couldn't come out until the following day. Efficient Comfort was able to come the same day, diagnose the problem, and fix everything at a very reasonable price. The entire experience was smooth from start to finish. Their responsiveness, professionalism, and fair pricing really stood out. I highly recommend them to anyone looking for reliable HVAC service.

Great people, quality service, excellent communication - outstanding experience. Price was fair and…read morereasonable. Work was done within a day of request - and the guys were very helpful in explaining our new water heater, anode, and reserve tank. A++++ Perfect

Fantastic job, so very thankful for the thorough work, quick response, and overall experience…read more Thank you Justin, Larry, Jenna.