I don't usually write reviews and we eat out regularly but I feel obliged to tell people DO NOT EAT HERE!
After arriving for a friends 30th Birthday, the lady manager then proceeded to be aggressive and abusive to the birthday girl because two orders were incorrect! I then sent my 'moussaka' back saying it was overcooked and did not have the potato, egg plant nor cumin flavours of the med; and I also became the victim of aggressive and intimidating behaviour. I was told that I did not know Greek food and that I was wrong not to like it, clearly the mantra 'the customer is always right' was lost on this woman. incidentally, I grew up in Cyprus and my family has lived there for nearly 30 years so I DO know a little something about Greek food! After a 10 minute argument I managed to get my plate taken away and after having a menu literally thrust in my face and being forced to chose an alternative with the waitress less than 10 inches from my face, I chose an alternative that arrived burnt on the outside and barely cooked on the inside - needless to say I left hungry, with no offer of apology nor recompense! To top the evening off, the Birthday girl accidentally overpaid by GBP 60 and another 1 hour argument ensued whereby we were accused of all sorts! In addition to being over charged, mis-charged and doubly charged for drinks - the entire evening was a shambles! In the interest of balance I would like to add that the entertainment was fabulously fun (if not loud) and the young male waiter was diplomatic with great customer service skills - shame about everyone else!
I realize this is not an expensive restaurant, but the prices are comparable to those of Jamie Oliver's Italian Kitchens and yet the food and service is a WORLD apart.
In short, food is awful, customer service is non existent - DONT EAT HERE!!! read more