I was so excited to hear Eegee's was returning to Phoenix! It was once my favorite sandwich and fries combo! I've now tried it twice since it has opened. Maybe my palate has matured but I've had sandwiches from gas stations that were better. (That is not hyperbole) The bread was not what I remember, it was rubbery and tasteless and there was barely anything on it. Fries are still good but...I guess some things are better left memories. Service was good but that's all. So very sad. read more

My first two visits to the Bell location were good but my third and possibly last not so good. I went to get 4 biggie Egges and 4 grinders. I ordered the mango tangos 2 they said they were last months flavors. So they said they have Orange Dream so I was going to order that. Then I was going to order 2 Strawberry Dreams and to my dismay I am told no more Strawberry Dreams either. At this point I figure well all 4 people In my household don't get the drinks that they want so no point in ordering the 4 sandwiches. I understand why the ratings are so low for this location. Was happy at first that Egee's made it to Phoenix but it was short lived happiness. read more

Wanted to try this place... gave it some time to work out new opening kinks... We will never be back... management does not have their act together! Order done wrong twice in a row, food was not very good at all, and the customer service... as noted throughout many other reviews here. Wanted to love this place... bummer read more

Our first trip to this place and after reading the Yelp reviews it seems their problems are mostly related to the order ahead orders. We did the drive thru and had great service. Payed and received our drinks at the first window then 2 minutes later received our food order again with great service at the second window. The chipotle party fries are delicious! Husband liked the spicy grinder but said it needed more sauce to give it more of a kick. We also tried the hot pretzel and a strawberry eege to see what that was like. Both good, eegee's are sweet but good. On a hot day around the pool we said it would be good with some rum . read more

Eegees Grinders are the Best! I love the Spicey myself. Staff is great, foods delight. Ifvur a Tucson batove/Visitor you remember Eegees from back in the day. It's still So So Good. Really like the app n reqard system. The edges Flavors are Awesome, too read more

So they called me and gave me credit to try it again. I am very impressed with the sandwiches i had a turkey ham provolone my wife had the club i didn't hear a word out of her till she was done then she said we have a new sub sandwich place. The bread was like a Hawaiian roll flavor the meat and cheese were cut the right thickness. Just the right amount of bread and ingredients. UN LIKE most places that are 60% bread. The chicken strips are deli style just not my type but my workers love them. I love the fries and subs. read more

I have been ordering (DoorDash) from the Bell Rd location since June 2nd (17x). During that time the 4 piece chicken tenders have gradually become smaller and sometimes overcooked. 3x never received the drink. The Spicy Grinder bun has been split open like eating a sandwich upon opening the wrapping. Last night order of chicken tenders were so overcooked and as you can see from the picture, they call this a 4 piece chicken tenders. In the garbage it went. That's not what they looked like in June. Unfortunately, not ordering again. So bummed read more

Eegee's - 4 Chicken Tenders - Fast Food Near Me - Phoenix, Arizona

This is not eegees. This is why the franchise will suffer in Phoenix. Original grinder is not even good for a ham and cheese sandwich. Over 20 years of eating at eegees and this is my first experience of the ones on Phoenix and it's my first disappointing visit. Fries were not crispy. Soggy and undercooked. Makes sense why this location was dead. For now I'll just leave my visits the ones in Tucson. read more

Eegee's - Original Grinder - Fast Food Near Me - Phoenix, Arizona

Will not be returning, my boyfriend and I went today and ordered the food and sat down. cashier was super nice but when the food came out, mine got sent back. I asked for no mayo and my pickles on the side. My sub came out with mayo, sent it back and got a new one. Never even got the side of pickles. But the worst part was my boyfriend took his first bite into his sub and there was a bread tab. FIRST BITE. Sub wasn't good enough to make up for that so we won't be back. read more

Eegee's - Bread clip - Fast Food Near Me - Phoenix, Arizona

Been here multiple times. A few good things are the food is pretty good, the eegee's are excellent. As far as service goes, it is pretty bad. Wait times are 20-25 mins with just 3-4 cars. This place needs help. I love Tucson eegee's but phoenix locations suck. And no Tina, I am not sending an email that does no good. Thank you read more

If you want gas station-quality food that you can order through the drive-thru, go to Eegees.

We have been eating here frequently since this location opened and our order has been almost accurate only once. The sandwiches have been right each time, but every time they don't included the house dressing, we've ordered Buffalo fries and got regular fries, and we've ordered regular fried but got two Buffalo ranch dressings and two large cups of cheese. We're so confused lol read more

Ordered Eegee's from door dash. They forgot one of my items and I cannot reach anyone when I call. Very frustrating, especially considering the cost for a sandwich, fries and slush drink that didn't come was over $25. read more

First time here cause we didn't wanna drive to our usual place. Waited about 20 minutes to get to the window to order then another 10 minutes to even order. Get to the window for food and another 5-10 minutes. Only ordered 2 basic subs. And that they were. Very bland tasting. Dense bread. Will never come again. Not worth the wait. Will go back to our usual place instead. read more

I would say this place is good. Would I go out of my way to eat here...probably not. The service and speed of service were 5 stars, but the food was average. Was not a fan at all of the Buffalo fries read more

Eegee's - The Original with Buffalo fries - Fast Food Near Me - Phoenix, Arizona

I grew up in Tucson and went to Eegees all the time, this location took FOREVER to get food out. We waited 40 minutes in the drive thru and they were not busy at all. They forgot our side of house, which okay that can happen, but when I went inside no one was at either window to get anyones attention. Really disappointed. read more

Seems like the crew/s performance at this location is far from stellar. Wait times, order accuracy and just plain lack of customer service seems to be the real problem here. The manager/ owner for this location should try going to Chik-fil A a few times to see how customer service should be. It's also sad to see the representative Egges has that responds to the customer reviews/complaints. Tina has a scripted response for the negative reviews and really doesn't help or solve any of the customer's concerns. I've been to many of the Egee restaurants in Tucson and have never had an issue like the ones here in Phoenix. Clean house and start over with a new direction and attitude. That might help this location survive read more

I was excited to try this place, and I requested having toppings taken off. I got my sub, and all of my requests were on the receipt but when I went to look at my sub, they clearly just tried to scrape off the toppings because they noticed it after the fact, but they were still toppings in my sandwich that I did not want. Very frustrating as I paid $13 for this sub and was excited to try a new place out. read more

Growing up in Tucson with Eegees it was so sweet getting to bring my son here for the first time in his life. He looooved the Eegees. I loved the new look and feel to Eegees mixing an old time feel but also current created a great atmosphere with the music, colors, space redesign. read more

Subs disappoint, bread was dry and way too thick bread, love Slushies and fries. But I need to remember to pass on the subs, little meat, too much bread. Just not great. Sorry to have to post a review that is not 5 stars, but need to voice opinion read more

I'm surprised at the low stars. We love this location. Always clean, food is always fresh and tasty. If the food doesn't keep us coming back, the friendly and always welcoming guy who works there will. John has always been fantastic. I wonder if he's the franchise owner. If so, he cares a lot about the business. If not, he deserves a raise! Grateful for this location! read more

Probably the worst sandwich I ever paid for. I went inside to order my my food and waited 25 minutes for 2 sandwiches. One of the worker's whole family came in stinking of weed, and they gave them a bunch of free food. Unfortunately this held up service for many patrons waiting. read more

Tried eegees for the first time. Will not be returning. Place is really only good for there drinks. Fry's were lack luster with very low quality bacon bits on top. Sandwich was mediocre, tough rubbery bread. Nothing about the sandwich was really good or appealing. Honestly any other sub place is better. Drinks are good though. read more

First time trying and realized I probably won't be back, spent $40 only one of the sandwiches was a meal, the meal was not complete we were missing a set of fries, tried to contact the store multiple times only to get a voicemail... wish I could say it was a better experience but hey it is what it is... just disappointed to spend that much money and be missing items read more

Eegee's - Chipotle Ranch Fries - Fast Food Near Me - Phoenix, Arizona

Pulled up at 9:10pm after getting off work. The car in front of me took forever to get their order taken and when it was my turn, I ordered a original grinder. Before I could even say I wanted it as a meal they said my total would be at the first window. I went to the first window to where the cashier was already handing me someone else's drink. I told the lady that it was not mine and her response was, "What's up? What did you order?" I had to repeat my order and let them know it wanted it as a meal. I was then told to go up to the second window for my food. The second lady to gave me my food was really nice, the food was good but the service for the most part has been horrible the few times I've come. read more

Order a turkey provolone literally 15 minutes after opening old bread soggy tomatoes and wilted lettuce wow been waiting for this place to open live in the neighborhood totally disappointed read more

AT Address: 2721 W Bell Rd, Phoenix, AZ 85053. Date: 6/23/2024. It was online and ordered at 5:40 pm. The service at the location is the pits. When you order your food online, the app tells you it will be ready in 15 minutes, but it never is. A week ago, I spoke with a manager and asked why my order was never ready when the app said it would be. He said that when you order french fries, they start them when you arrive. I said okay, that makes sense. So yesterday, I ordered online. I arrived, was the only one in the Order pickup line, and stood there for 11 minutes. The guy doing drinks stood there looking at me and said nothing. (Note: In the 11 minutes I was in line waiting to be acknowledged, people started coming in to place orders at the Order window. They were immediately helped and were picking up their drinks in the Orders pickup line.) I stuck my head in the window and repeated HELLO, HELLO, looking at 2 girls talking and laughing. Finally, the "drink" guy acknowledged me. I said, I'm here, and please start my french fries so I can be on my way. The people who came in after me had their drink and food before I did. I was there waiting for 25 minutes when I ordered online. So this is my suggestion: If you order online, go to the Order window and tell them you are here, and please start your order. Sadly, the folks working at this location could care less about the customers keeping them employed. I will not be returning anytime soon. read more

Just waited over 10 minutes to order with one car in front of me. Backed out and left without ordering.. No possible way out takes that long to scoop a cup of frozen fruit. Ya'll need to hire a new group of teens, this current group SUCKS!! read more

Workers were talking and laughing instead of taking orders. ignored customers in the dining room and drive thru. I stood there for 10 min before I walked out since they refused to provide service. read more

Spent over 15 minutes in the drive through tonight as the only car in the drive thru and a closed lobby. Ordered one half sandwich and one full. One with no tomatoes one with no ham. Both came incorrect without the modifications after waiting more than 15 minutes for two cold sandwiches! There were 3 employees there that we could see. Super irritating and definitely won't be back. read more

The food was great as usual but the service was above and beyond. The gentleman taking our order was the nicest guy and was so personable. He mentioned he's retired but works there because he loves the food so much. I'd go back just to be served by him again! 10/10 read more

I have been the biggest Tucson eegee fan since my childhood. I was so excited when Phoenix finally got a location. Recently went to check it out. The customer service was good, the staff was polite and our order was correct. We ordered two eegees, two sandwiches and one order of fries. The bread was my biggest complaint, it's definitely different, dry and too thick of a hoagie roll. The fillings (veggies) were sparse and it was like eating a roll with a touch of dressing. I was disappointed as my sandwich was not as good as it has always been. Fries and drinks, still good and still the same. While sitting in the dining room, a homeless man came in filled his drink up (soda fountain) and sat down and watched me eat. I ended up leaving and unfortunately will not return. I guess I will continue to enjoy eegees when I have to make a trip to Tucson. Bummer read more

Went to EG's for the first time to give it a try walked in. There are four people in front of me but the line took forever so I went outside to try the drive through like the interior. The wait is forever. They need to hire more staff to take orders. They only have one window to take orders. read more

I made an online order for $75 worth of food. When I went to pick it up, the food was 15 minutes late and the employees tried to send me on my way 3 times with an incomplete order. Awful experience. I've reached out to the company directly about this incident. They previously replied to my review asking me to email them. So I did and they never responded. read more

I'm not a fan of this place. Maybe on a hot summer day if the line isn't long and if I'm in the area maybe just maybe. I'll maybe get a cold eegee. Sandwich is not good, the bread is doughy and mushy and blah blah blah. Not worth going too. I don't know what the hype is all about. read more

So delicious you have to try the Eeggee! Pina Colada,Strawberry Eegees. Great customer service!

Drive thru line only had 3 cars and I was stuck in it for 45 minutes!!! No way was one drink worth the wait. 2nd time that's happened at that location. read more

I don't normally leave bad reviews, but I received the absolute worst service of my life from this place. The person working the window has no business working in customer service. Said her name was Victoria but had no name tag. I was stuck in the line for a solid 30 min, held hostage on my lunch break, as I could not escape the drive thru once in it. When I said something to the worker, she was terrible to me about it. Told me I could leave if I don't want the food and shut me down by saying she felt attacked because I mentioned it to her. Never eat here!! I will never go back. I cried when I left. read more

Waited in the drive through for over 15 minutes waiting for my order with 3 other cars behind me. No one popped their head out at anytime to update me about my order. read more

I'm originally from Tucson and eating Eegees was a regular part of my childhood so when I saw that the opened up a few in PHX I was thrilled... But I've only been disappointed. The people that work up here in the PHX locations are careless, don't pay attention to what's being ordered and often don't ring in food correctly. I've come to this location 5 times and every time they get something wrong.... The managers are no help- they're almost dumber than their employees. Smh read more