my phone charging port got bad thay fix in one hour work great again higley recommendread more

great cutemer service pickup my phone working just like brand new again they give me a free screen…read moreprotectors

I needed a laptop repair, my new Lenovo was not starting after my kid dropped it off the coffee…read moretable. Ken was very responsive, fixed it and backed up my data all at once... very reasonable pricing of his service Definitely recommend him for any repair you need

Ken was great. He helped me with a desktop I built a few years ago. During a software update, I had…read moreaccidentally changed some BIOS settings that prevented me from booting up. In a short amount of time, with very fast response; Ken was able to straighten things out. His pricing was fair, and drop off/pickup of my hardware at his location was very easy. I now have Ken available on the phone and Teams if any future problems pop up.

I was so nervous dropping off my MacBook because they didn't answer the phone and most of the…read morecommunication was through text message but Jaylen is the man no doubt about it. He was super responsive and sent me pictures as he was taking my Mac apart and when it was completed. Had to wait for parts but he kept updated with tracking info and was able to complete the repair the same day I dropped it off unlike most places. Definitely recommend jaylen and urban geek for any MacBook repair or anything techy I'm sure he can fix it

Hands down this company is the BEST!! Friendly service and a timely manner. I set the appointment…read moreup on website and he got back to me right away. I definitely recommend this company business for electronic repairs. My son is definitely satisfied and excited to play his game again. Your very friendly patient and I'm glad you were able to service me. If your looking for a great repair spot for electronics I highly recommend Urban Geek10/10.

There is nothing quite like the heart stopping fear of watching a movie on your pricey high end 4K…read moreTV that was intended to be a long-term investment only to have that TV shut off suddenly without warning and be unable to turn it back on. No amount of troubleshooting gave me any idea of what happened. In my case fortunately my Sony TV model was specifically covered in a narrow extended warranty for a power board supply issue. After finally getting Sony to act on repairing the TV I was extremely concerned about what vendor they would use in order to repair my TV at home. I certainly did not want there to be any lingering problems or have the repair affect any of the features of my TV and I knew that the quality of the technician would be important. For once, Sony impressed me when they assigned the repair to TV Repair Xperts. from the beginning the company was very fast to reach out to me and explain the timeline on the repair. In addition, they were extremely flexible with respect to repair scheduling and were clearly skilled enough at what they do that they could fit many appointments into one day. My contact there was my new hero, Bill. I scheduled a late day appointment and Bill kept me updated on the day of my appointment as his day progressed. He was especially cordial and professional when he arrived. I had no idea the magnitude of the repair I needed and he was kind enough to explain it to me. He was also kind enough to offer me advice on a software update issue I had been having with this TV. Within just a few minutes, he had managed to reattach the jumble of cords and my beautiful 4K screen came back to life. They may not have a super fancy website or sophisticated marketing, but they will be my absolute first choice and I referral whenever I'm in need of a TV repair again or know someone who is in need of high quality and professionalism. Bravo to Bill for bringing my beloved TV back to life!!

Bill was great at communicating with me and tried time and time again to get a good date and time…read moreset during the holidays when everyone is busy. He was in my home and out in 15 minutes. Friendly too! Thanks again!

This place is horrible. He never fixed my MacBook Pro correctly, charged me for parts that didn't…read moreaddress the problem and took two weeks to do nothing. Save your time and money. I wouldn't trust this place to change the case on a cellphone.

This was my first time needing a computer repair and I'm so glad the Geek Squad from Best Buy (call…read morecenter in India) didn't have any openings. Marlon was responsive, was at my house within the hour, was super knowledgable, and got the job done, quickly and efficiently. I would highly recommend him to anyone.

Joe is the owner who takes pride in his business. He is…read morefriendly, knowledgable, trustworth, patient & care about customer concerns/satisfaction You provided grate turn around timing & diagnostic too. Thank you for the many years you have served in the community Blessings to your family & you

I have taken 2 TVs to be fixed here. Great work and service each time. TVs still running today, one…read morewas fixed in like 2019, and the other more recently in 2021 I think.

I brought my iPhone 12 Pro Max in because it wouldn't charge. Naturally, I assumed the…read moreworst--broken port, new phone time, sell a kidney. Turns out... it was just lint. Pocket fuzz had staged a full-scale invasion inside my charging port. These geniuses didn't just clean it out--they performed a delicate iPhone colonoscopy. In less than five minutes, my dead phone went from "flatline" to "back from the dead." Watching them pull out enough lint to stuff a Build-a-Bear was both horrifying and deeply satisfying. Honestly, I half expected them to hand me a tiny sweater knitted from pocket debris. Moral of the story: before you panic, let these folks work their magic. They saved me from buying a new phone, a new charger, or worse... facing life without Instagram. Highly recommend...fast, friendly, and they don't judge you for carrying around six years' worth of pocket dust like a lint dragon.

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

Brought in my laptop to repair the keyboard. It's from 2010 and was running Windows 10. After $70…read morefor them to look at it for a weekend, they told me it was 100's of dollars in repairs and that it wouldn't be able to run Windows 11, so I should just toss it. A cursory look on YouTube and $25 later, I replaced the keyboard myself and it runs fine. This feels no better than a salesroom determined to upsell you, rather than actually help you. I honestly wouldn't be surprised if they just tossed it in the back and came up with a number out of nowhere.

My elderly mother brought her laptop in because it caught a case of the "screaming meemis" and…read morelocked her out. They fixed it in 2 minutes and talked to her about scams, etc. A respectful and helpful way to treat customers, especially us "seniors"! Thanks!