WARNING!!!! Moe A. uses DECEPTIVE and DISHONEST sales tactics! If he is your salesperson, either ask for someone else or leave. He sold me a plan with an extra line (even though I didn't want or need one), stating that this plan would actually help reduce my monthly bill, and I would not have to use the line. When I saw that my monthly bill more than doubled, I called AT&T. After speaking with an AT&T representative, I learned that he scammed me. The rep was clearly frustrated with what Mo did and directed me to go to the store THAT DAY, return the phone, and demand that they start a new plan. As it was the 14th day of the new plan, if I did not do it that day, I was out of luck.
Fortunately, Mo was not there when I came in and I was helped by JESSE M. and AIMEE. They spent almost 2 hours diligently trying to fix the problem that Moe had caused. It was not an easy feat, but they were determined to help me and make it right. JESSE and AIMEE are the ONLY REASON why my review has two stars. Learning that Moe is actually the MANAGER of the store is disturbing. He should definitely be removed from this position. I have seen other reviews about him doing things like this to others. I can't imagine how many people he has done this to! I was lucky to get my bill the evening before the 14th day, or he would have gotten away with it. The DECEPTIVE SALES PRACTICES that Moe used to increase sales and commission is deplorable. read more
