Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

Thought Of reviewing today as I set an appointment for oil change and 100,000 mile inspection and…read moreservice. A-1 has been under new ownership since earlier their year and has worked on 2 of my vehicles so far. They live up to their previous reputation of honest work and evaluation. If it isn't truly needed they are going to let you know, unlike the dealerships and chain store mentality. What they do is fairly priced and they leave me confident in their work. It's kind of an old school concept... honest, quality work.

This establishment had my car for 8 hours and did not even take a LOOK at my car. I called the day…read moreprior and was told to bring my car in the following morning. I arrive for drop off in the morning,"red flag" number 1, the guy at the desk did not even have my car listed. STILL, stated okay no problem we got it. Arrived 8 hours later with my car in the same position I left it. The response I got when I walked in--"we didn't get to it, sorry"--I stared at him waiting for him to suggest a possible solution--he responds with another "sorry" . No customer service--how do you have someone car for 8hrs and then no suggest a solution?? Then having 5 stars must be outdated.

Can't go wrong with Northeast Auto. I've been a returning client for almost 10 years now and…read moredespite moving across town, I still try to avoid taking my vehicles anywhere else. Most recently my truck was suffering a fuel delivery issue among other things. Got it in and fixed in good time. When I had lingering concerns that something may still be not working properly with the fuel system, Brandon took it back and went above and beyond to stress test my truck and make sure the fuel issue was resolved. Julie is amazing and always on top of keeping me updated on whats going on along with my truck. Prices are transparent and very reasonable for high quality, honest work. You can't go wrong trusting Northeast with all your auto repair needs.

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

I would give this place 0 stars if I could. My husband took…read moreour 2017 Ford Fusion to Xpress Pro Tire & Auto on July 1 after the check engine light came on. We had already had the code read at AutoZone, which pointed to the canister purge valve. The experience got off to a bad start because, despite me speaking with Paul the Monday before, the shop didn't even know he had an appointment. They performed their own diagnostic, and the mechanic took the car on a 20-minute test drive. With today's gas prices, that wasn't ideal, but we accepted it because we just wanted the car fixed. Unfortunately, it wasn't. Just two days later, the check engine light came back on. I called and scheduled another appointment for July 8 at 10:30 a.m. When I arrived, Tyler told me they couldn't guarantee the car would be finished that day. Since this is the only vehicle my husband and I have, I had no choice but to postpone the appointment until July 14 at 2:00 p.m. My husband took the car in on the 14th. After another diagnostic, they claimed the problem was again the canister purge valve, along with a fuel tank filler neck, quoting $1,259.99 for that repair on top of the canister purge valve. What doesn't make sense is that this issue supposedly didn't appear on the original diagnostic on July 1st. We were then told they needed to speak with the district manager, Anthony, because there were no notes in the system from our July 1 visit. We were told Anthony would call me to discuss how they planned to resolve the issue. He never did. I've called on Tuesday, Wednesday, and Thursday, and each time I've been told they're "working on it." Meanwhile, we've been left without answers, and the problem remains unresolved. At this point, I have completely lost confidence in Xpress Pro Tire & Auto. I paid to have my vehicle repaired, but the original issue returned almost immediately, and now I'm being presented with an expensive additional repair that wasn't identified the first time. On top of that, the lack of communication and failure to follow through on promised callbacks has been extremely frustrating. At this point, I will only accept a full refund. If this matter is not resolved promptly, I will be filing complaints with the appropriate consumer agencies and contacting local news stations to bring attention to my experience.

Have been used this location for several years. Staff is pleasant and don't treat women as targets…read morefor $. Unfortunately, that attitude still exists on our society. Pricing is fair. Always answer questions honestly (I do my homework!) 1 suggestion: Check e-mails first thing in the AM since the website allows scheduled appointments. 2x I've called to check status in the early afternoon and they weren't aware my vehicle was there. I leave instructions to access the vehicle / key when I schedule in advance.

I'm not typically a person who leaves reviews but wanted to give a shout out to the team at…read moreCastleton Auto. Having to have a vehicle repaired is never fun and generally always stressful. That said they made the process as close to painless as auto service can be. I was kept well informed about the status of the repair. The work was completed in a timely manner and the cost was on budget. This is my repair shop.

They exceeded my hopes. The way they handled our situation…read morewas very thorough and patient and honest. I paid much lower than I expected for something they could've easily justified charging more for. I didn't think I'd move from our other mechanic, however these guys have proven their integrity and seem to care to handle their customers honestly.

Came in for a tire leak, was greeted very nicely and explained my situation to them. They handled…read morethe repair and gave me what the cause was. Would highly recommend.

Waited over 3 hours for a single flat tire replacement. Was told it wouldnt even take an hour…read morethirty. Take your car elsewhere.

My Prius had the message, "check hybrid system" so I immediately went to Professional Automotive…read moreand asked Brandon. He came out to the car and told me the possible things that could be wrong and how much it would cost, and advised me what to do with my Prius. He also said to go to Toyota and ask them. When I went to Toyota, they wanted $200 to run diagnostics! I cannot say enough good things about Professional Automotive! they are honest and always helpful.

Terrible service and customer service, they couldn't help with anything, not going back again.read more

I've trusted this repair shop for at least a decade. Yesterday I took a car there purchased "as is"…read morewith an incomplete maintenance history. The dealership outlined repairs costing several thousands of dollars. After paying for an inspection ($10 to $22-ish depending on whether you're a Firestone credit card holder) to determine the car's immediate issues vs. longer term repairs, it was hundreds not thousands. After the inspection I was emailed their findings with an itemized cost estimate. There are additional discounts and special pricing for Firestone credit card holders. Over the years, I've found those deals helpful for tires. My review is specific to this Firestone location. Locally, this the only Firestone I have experienced. I've visited other locations out of town and had good experiences because they can look at my car's repair history. That's another benefit.

I honestly don't trust my vehicles anywhere else (we've tried quite a few of the shops around…read moreCastleton). Myk is always great to work with, and we've actually established a great relationship (I've got my own nickname and everything). Myk has never tried to upsell me on nonsense repairs for my kids beater cars (even though that's their job, to sell stuff), just getting them fixed and running. I'm sure everyone has a bad experience with someone they do business with, but we trust that if something happens after the fact, they will take care of it and make things right. Trust is a huge thing, and Myk at Firestone has my family's.

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

This is the only place I will take my cars to get worked on. The guys that work here just love…read morecars and will give you a thorough explanation on what's wrong in addition to a very reasonable price. I've been going to them for probably 7-8 years now and have never been let down. It may take a couple of days to get in with them, but it is well worth the wait.

Trust is #1 when dealing with an automotive shop. I trust…read morethese guys completely. They will give the real diagnosis and will not overcharge. That's been our experience since 2018 when a neighbor mentioned them as guys you can trust. Their work has been great too. We've never had an issue with work done and they are very patient and explain what needs to be explained. We've had various issues handled from basic to complex. Highly recommend this business if you want to have peace of mind that you're getting the real answers for your job.