Had an appointment for 10:00 and estimator didn't show. Called the business and they said they…read morecalled to confirm my appointment and they couldn't reach me. Looking at my phone, I see their called was marked as potential spam, which I never pick up on these types of calls. Talked to the owner who said it was their policy not to show up for an appointment if it isn't confirmed. I asked what they are confirming and the owner said it was the address and what service I needed. I had rebooked for next Monday and even though I told the guy the address and service required (what is why they have to confirm) he said I still needed to answer their confirmation call on Saturday or Monday. I understand why there are so many 1-star reviews. The owner goes out of his way to not wanting to do business with customers. Steer clear of this business.

The owner came out on 9/22...today is 10/3 and I still haven't received my estimate. I called the…read moreoffice on 9/30 and the gentleman that answered said he would get it over to me...still haven't received it. If it's this way with the small things I can imagine the big things. No thank you.

Ultimate Remodelers replaced all of the windows in our 2-story home. Our experience:…read more- No high-pressure salesman - They offer a variety of window brands and pricing - The installers were polite, efficient and left no mess. We are very happy.

I originally reached out to them to replace a door and while that is not yet done, I was very…read moreimpressed with James's knowledge and honesty about our non-standard sized door and what it would take to do what we wanted. Where James and his team really impressed was a week later when we uncovered a leak behind our siding. Him and Heather were quick to evaluate the damage on photos alone and even though this is not their typical project, they did the repair quickly and expertly! I look forward to them handling our door project after our experience on the repair job and will absolutely be reaching out to them for future projects

We had a great experience with New Edge. So great I've referred out to two co-workers already…read more We own an old 2 flat building in Chicago. We had 13 windows replaced with white, double hung windows in December 2018. New Edge was our third bid on the windows and they were different from the beginning. Rob came to measure the windows. He was on time, measured all of the windows quickly and thoroughly, answered our questions and then left saying that he would provide a quote the next day. We appreciated this method vs. providing a quick/not as thought out quote and immediately negotiating on the spot. On the day of the install (was 3 weeks out) they were on time exactly and got to work quickly. There was some broken brick/uneven framing in the basement after the old windows were removed and the team fixed it up to perfection without charging a cent. My co-worker had 3 windows done in a pinch - they were listing their house and the extreme weather in Chicago caused cracks and they needed them redone quickly. I was happy (and relieved) when they confirmed our opinions on New Edge and were greatly pleased with the service. They respond quickly, explain pricing in detail, and even go above & beyond with the job (great cleanup, little fixes to make sure the job is finished well without charging extra). All in all, we plan to use New Edge to complete the final 7 windows we have in our building next year and we will reach out for a quote on our roof as well. Good experience all around - they have shown they deserve the business and I trust them with our money & our projects.

The company can not read NO SOLICITATION signs and still leaves paperwork/business cards behind…read more Good companies respect signage and don't blanket a neighborhood soliciting business. Good and reputable companies already have more business than they can handle. Rudy Bruges learn to respect NO SOLICITATION signs!

I can't say I was thrilled when we were in the middle of a bathroom renovation and already pouring…read moreway too much $ for our home and we discovered (thanks to a few rainy days) that we needed new french doors leading out to our backyard. I'm usually not one to spend time getting a bunch of quotes and just rely on Yelp reviews to make a purchasing decision, but this was pricey enough purchase that i figured I should do my due diligence.' Siding & Windows Group was one of the 4 companies I had come out for a quote. We ended up with them for a few reasons: - Their quote was competitive - They were able to spray paint the interior trim with our existing paint color - They were able to match the exterior trim as closely as possible to our windows outside - Anthony at Siding & Windows Group was very responsive We placed the order on August 22nd, which is my bday. I can't say new doors was what i wanted for my bday, but i guess this is being a homeowner in your 40s. The new doors weren't installed until November 6th and we just hoped for no big storms and got lucky. Anthony checked in a few times on when they'd be installed and pushed it back a few days due to other projects. The actual installation took about a day, which wasn't too bad. A week later they came to spray paint, which honestly seemed like a much bigger project than installing the doors. That took 2 days and went smoothly, although there was a little confusion about them not knowing what color to paint, etc. It turned out beautifully and while the doors look very similar to our old doors I like the look of these even better. The exterior finish isn't a perfect match, but i think a big part of that is our old paint on our windows as faded. One day we'll touch it all up, but for now we're looking forward to a break in paying for anything for the house. I learned there are a lot of companies in the area for new windows/doors, but we were satisfied with this one and would use them again.

Siding & Windows Group was great start to finish. Rocco was very helpful answering all our…read morequestions and helping us to make selections for siding (and soffit, facia, window framing etc.) which let us realize our vision. They were prepared for bumps in the road as well (weather) and kept in good contact throughout the process and actually listened to us when we had questions or momentary concerns they put us at ease with the information we sought. It's a big purchase, but they made us feel confident in our decision by their actions, and we LOVE how the siding looks, and what it's doing for us since the install (Alside Ascend vinyl). We went ahead and replaced soffit, facia and even had new gutters formed and installed - and not once did they pressure us for those additional items. Just a great experience and we're so glad we went with SWG. Thanks!

We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

Our windows were replaced just as the weather was getting cold. From the initial meeting with Barry…read morefor the discussion and quote to the installation, the process could not have been better. The installation and clean up was second to none.

We recently had almost all the windows in our house replaced by the team at Scientific Home…read moreServices, and we couldn't be happier with the results. Not only do the new windows look sleek and modern, but the entire process was top-notch from start to finish. What really stood out to us was their honesty. While other companies tried to sell us on full-frame replacements, SHS actually advised us to go with insert replacements. They pointed out that our house has high-density older wood framing that was worth preserving. Following their advice preserved the character and strength of our home while saving us a significant amount of money. Their communication was excellent throughout the project, and the installation crew was fantastic: punctual, respectful, and meticulous about keeping the worksite clean. On top of that, their guarantee is rock-solid. I feel completely confident that this was a lifelong investment and that they will stand by their work if anything ever comes up down the road. If you're looking for high-quality window replacement with an honest team you can trust, highly recommend Scientific Home Services.

I went with Scientific Home Services a second time in 2021 after replacing my kitchen and bedroom…read morewindows-and their quality, craftsmanship is top notch. I would recommend this place to any family or friend if they are replacing windows. They may be pricier but you pay for the great service and professionalism and good quality windows. When I got my large picture window replaced, the team made sure to put covers on their shoes, left no mess, cleaned up and got rid of the old window. I am now 5 years in and the windows are in just as good of shape since when I purchased.

They just installed 8 new Marvin windows and they look great! They were very careful with our…read morefloors and with preventing dust from getting on everything. True professionals in every way and I will hire them again if I need new windows.

This is a really reputable place. I have an old Chicago house that's probably about 110 years old…read more I used Chicago Window & Door Solutions to replace wood windows from the 1960s that had stopped working and several vinyl windows (8 years old) that had started to fall apart. I was really mad about the vinyl windows because the former owner had installed them pretty new, but they literally were about to fall out of the wall. We had to lock them to keep them in place. The previous owner had the original windows replaced, but the installer of the vinyl windows did not insulate around the frame and cold air kept leaking in. The wood windows would rattle on a windy day. I found out about Chicago Window & Door Solutions through a recommendation from another contractor who was repairing my original wood windows - he said he wouldn't work with anyone else - so that tells you something! Sue & Greg came out to meet with us, took measurements and talked about our options. They install Marvin windows. Know that they aren't the cheapest option. For that you can go anywhere, but know in about 8 years, you're going to be replacing them. But I found that they listened to what we were looking for - which for me was energy efficiency as a top priority. I liked that there was the chance to get a wooden interior on the windows. It allowed us to match the stain on sill and border opening - so now these windows look like they belong and do not look like replacements. We opted to stain the windows ourselves and they gave suggestions of how to do it. More importantly, they came out twice (next day!) when we had questions/concerns. Justin came to do the install and he removed and installed six windows and fixed a sill in a day and a half - plus he cleaned up after himself! If you've ever had workmen come into your house, you know what a mess they can leave. I am really happy with the new windows. They are beautiful, they are much more energy efficient than what I had and really block out the noise. I live on a two-way street in Chicago & they have made the house much quieter than the windows I had before.

Sooo, I met Jacob, he got here in time, told him what I needed ,he measure the window, it's a…read morecustom size , turn time would be approximately 3 weeks, not my timeline, need it sooner, so he came up with a brilliant idea to use what was in stock and frame it out, fantastic, he could have just walked away, he came up a solution, now I have a beautiful window in my garage, others were rotten, needed asap for appraisal, they came 45 minutes later done, I chose them because they were in the neighborhood and will recommend them to anybody needing windows.Btw nice guys and they know what they are doing, give them a call, I'm glad I did!!

The team at Cook County Windows were outstanding. I took a chance on them despite seeing very few…read morereviews online and I'm glad I did--I had a great experience. I needed them to replace a window at my house that was beyond repair. They came out quickly, measured the window, gave me clear options, and quoted me a reasonable price. Easy. Unlike other companies, they were willing to take the job even though I only needed one window replaced for now. (When we decide to replace the rest, they've earned my business.) They had the replacement window custom made very fast (less than 2 weeks) and scheduled the installation immediately. Communication was easy and responsive over text/phone. The work on-site taking out the old window and installing the new one was professional, spotless, and efficient. The new window is very high-quality. It's now clear how second-rate the original window installation was (before we bought the place). I couldn't be happier and am very glad I found these guys. They're go-getters launching a good business. I wish all home repair companies were as easy to work with. A+.