I am from California, and I am writing this review to say Thank you. It is very important to make a loved one feel loved, thought of and cared about despite the distance... I have had the pleasure of having Ally and Stephanie handle my order. Every one, from the staff to the driver is AMAZING! I have ordered 3 times in the past 3 months and each time the arrangements have been beautiful, handled and delivered with care. Despite the craziness of how busy the holidays get, they have been so reliable to deliver with excellence . I highly recommend them to deliver a warm, kind and thoughtful message with excellence. read more

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Received a platter from this location as a gift from my parents. I received moldy strawberries. They were dipped a long time ago because the strawberries were shrinking from rot leaving a gap between the chocolate and the strawberry. I ate half of one of the mini cheesecakes before I noticed how old the strawberries were. I really hope I don't get food poisoning. How disgusting that they charge so much money and then give out food that belongs in the garbage. read more

Edible Arrangements - Rotting strawberries shrinking inside chocolate - Gift Shops Near Me - Warwick, Rhode Island

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I really appreciated the effort w/communication Edible Arrangements made. They receiving person was not home and EA wasn't sure if it was ok to leave at the door. They made every effort to contact me to ask me what I wanted them to do. And the product was delicious! read more

NEVER ORDER FROM HERE. I would give this place 0 stars if I could. I never never experienced such a lack of professionalism before in my life. On top of that, the fruit was AWFUL. Missing pieces, damaged, old fruit. I have posted the photos and conversation with the owner so you can take a look for yourself. read more

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I placed an order from Arizona for this location to deliver an arrangement in Narragansett on Friday. The people were not home so the delivery man called me around one o'clock Friday 7-24 to see if I wanted him to leave it. He could not reach me so he tried to reach the recipient to no avail. The recipient did get back to him within a short time and told him to just leave it. I called the driver back and he told me what happened. I thanked him so much for going beyond what he had to to make sure the people got their delivery. I did not catch his name but want to give him 5 stars for taking pride in his job and doing it right! Mary Anne R read more

DO NOT ORDER FROM THIS COMPANY....I've been a long time customer of Edible Arrangements. I've placed my last order with this company. Rotten fruit, chocolate falling off of fruit, poor customer service and more. I wish I read the other reviews first. read more

Edible Arrangements - a fruit arrangement in a vase - Gift Shops Near Me - Warwick, Rhode Island

NEVER ORDER FROM HERE. I would give this place 0 stars if I could. I never never experienced such a lack of professionalism before in my life. The fruit was oranges, melon, chocolate strawberry, and pineapple were fine but the argument was $116 for a birthday and it had a get well balloon. I called and the person who answered the phone took my information ( was nice). She said the owner would not speak on the phone and couldn't do anything because she made the order and it was exactly what I ordered. NEVER AGAIN read more

Love them! So fast an easy to deal with. Same day delivery is so amazing. Love the wide variety of products and my honey has never been disappointed with the fruits. The prices are fair for the quality. We've never been disappointed!!! read more

Can't say enough about the service and product delivered from this store. The arrangement was exactly as shown and delicious- my coworkers enjoyed it as well!! Thank you. read more

I ordered a large fruit bouquet from this store as a gift and the recipient loved it! I ordered online and called the store as well -- I even had to change the date by a day -- and they were so friendly and accommodating. Such a good experience. read more

Horrible first experience working with Edible Arrangements. I had a unique situation where I needed to order something for a birthday that happened to fall on Valentines. When I called this particular store I was told I HAD to buy one of the Valentines selections as they were the only ones that could be made that day per corporate policy. Not exactly my plan but I went with it. I also asked if there was any way I could substitute a fruit out for the strawberries (which are in every Valentines selection) and was told no. The person I was buying the arrangement for has a slight allergy and can do with contact but if she ingests them she breaks out into hives. I was told they could absolutely NOT substitute because everything was limited by corporate and that maybe it might be better if I didn't order anything at all. When I mentioned that I thought that was a rather unhelpful policy the woman who was helping me told me if I didn't like it I should call corporate. So I did. After making it through the (rather confusing) queue, I was helped by a woman who, while couldn't help me DID refer me to the Providence location on Westminster Ave. She told me that my best bet on getting help would be to ask a manager to make the substitution. So I called Providence and spoke to the manager there who was MORE THAN HAPPY to accommodate me, substituting strawberries for more pineapple, grapes and chocolate covered apples. I was able to speak with a woman named Beth who made recommendations based on what I wanted and completed my order. All this basically showed me that the excuse about corporate policy was just that, an excuse. They would rather be lazy then make a few simple substitutions and rather deal with the unhappy member by simply referring them to corporate to complain. I work in customer service/member relations as a career and while this usually means I am more empathetic in many situations I tend to take it personally when rebuffed. I have to compromise and make accommodations for people on a daily basis and understand this is the core responsibility in any service driven job. This particular store failed dismally at this and WOULD NEVER recommend anyone go here. Rather, your time is better spent at the Westminster Ave location. Hopefully people will see this and it will deter you. If not, good luck. read more

I placed a phone order, the staff was very knowledgeable and walked me through the process. The arrangement was delivered the same day and they loved it. They said the fruit was fresh and delicious. read more

Needed something last second for office party and they where great and very timely.New ownership in May of 2015

I just read a previous review on someone having a bad experience with their order - no substitutes even when told the recipient had strawberry allergies - stated corporate policy - 'if you don't like it - call corporate' -- she did and they happily agreed to substitution; I wanted delivery in north kingstown ri and believe warwick to be closest so tried them anyway; cyber monday - coupon for $15 off until 11:59 today; When I tried to place the order with this store - I was told in order to use the coupon I had to place the order on line and i had 4 minutes to do so ............ seriously ?? I told her I had just placed a local order in New Hampshire and they were happy to take my order - with coupon code - over the telephone; I did tell her she was very 'unhelpful' and hung up. I then called the next suggested store, I believe in Newport RI, asked how far they were from North Kingstown - she said about 20 minutes (which was the same time frame from this post road store) - and she was happy to take my order and honor the cyber coupon. I understand why the store on Post Rd has such a bad 'well-deserved' reputation. I would definitely not give them my business. read more