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Edible Arrangements

1.9 (94 reviews)
Open 9:00 am - 7:00 pm

Services - Edible Arrangements

Gift shops

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Reviews With Photos

Dry roses
Rebecca R.

My grandma Received flowers for my cousin who ordered them for her from out of state, and I was really disappointed with the quality. When they arrived, the flowers already looked very old, extremely dry. It was really sad because this was meant to be a special surprise, but they wont even last a week , I appreciate the thought my cousin put into sending them, but unfortunately, the arrangement didn't arrive fresh or in good condition.

moldy

I ordered a fruit bouquet for my granddaughter's birthday. When the bouquet was opened fruit flies came out. There was a moldy strawberry and the banana was brown. I contacted the store to get a new bouquet sent to my granddaughter. I sent pictures also. I was told that they would never send bad fruit and it was not their fault. I was told they would do nothing to correct the situation. This was very disappointing as I had spent $150 on this bouquet that my granddaughter could not enjoy. It was a sad experience.

Expecting a delivery all day for Christmas.... Never came , no update . Terrible would not recommend

Flower arrangement

VERY disappointed with the quality of the flower arrangement. They were supposed to be fresh but what they delivered was DRY, OLD and poor effort. Another issue is that the fruit tasted frozen instead of fresh.

Gabriela C.

My husband sent me roses with a vase and half a dozen of chocolate covered strawberries. They were delicious and the strawberries were giant and fresh!! I will definitely be using this location in the future. I ate the strawberries before I can get a picture

The picture below shows the order I received from the Avondale store!

I can't thank Surprise Edible Arrangements enough for going above and beyond to make things right! I had a delivery issue for Valentine's Day where the chocolates were melted, and despite several promises from another store, I was left waiting for 8 days with unfilled promises. However, Shirley and Enriquetta took charge and truly made up for the mistakes of another store. They tracked down the store that caused the problem, had their driver, Willy, deliver my order immediately, and my new arrangement was absolutely perfect. The flowers were fresh and beautiful, and the chocolate-covered strawberries were amazing! The whole family loved them and even wanted to place another order (with the surprise store, of course). Their dedication to customer service is unmatched, and I'm incredibly grateful for how they handled the situation. Highly recommend--these three employees know how to turn a bad experience into a memorable one! 5+ stars! Thank you! The picture below is an example of the bad service I received from the other store, NOT from the Surprise Store. Their arrangement was fresh and beautiful.

Brianna R.

I had a great experience here this evening. The Edible Arrangements driver attempted to deliver my arrangement this afternoon, but I was in the shower and missed it. I was planning on calling and figuring out what the next steps were when I got off work, but the manager beat me to it and called me around 5:15. She said I could come pick it up or they could redeliver. I explained that I had to get changed and ready and she replied that she'd wait for me at the store past closing! I'd never heard of something like that in today's day. Needless to say, her gesture was appreciated and I have been united with my arrangement once and for all. And it's delicious.

in Surprise shop wilted flower arrangements for sale indicator to me lack of attention to perishable products for sale just like their food

BUYERS BEWARE!!!!!! I received a large edible fruit arrangement as a birthday gift from a relative from the Surprise AZ store #474 on Bell Road near Kohl's. The chocolate dipped strawberries were rotten. Pineapple hard and tart no sweetness, cantaloupe and honeydew melon not sweet at all, not ripe too hard not edible. Called store left voicemail, no response. Stopped by store spoke to manager Enriquetta she treated me as if I did something wrong because we didn't open it to eat it til two days later. She offered a partial replacement or a "smaller arrangement replacement while telling me she couldn't refund with a take it or leave it attitude. After noticing very stale sun damaged chocolates in display case and wilted flowers in other case and hearing an earful of just how difficult it is for the owner to get ripe in season fruit and other problems they face it became clear that they are not concerned about customer satisfaction. My calls to the owner Tana have been ignored for couple more days. The gal I talked to today at Surprise store was very rude, she said the "owner" offered me a solution which isn't true, and I was confused by, since Tana never bothered to return my two voicemails. When I asked for clarification, she just hung up on me. Not once, not twice but three times. I was polite and persistent and she had no intention of even honoring their offer to give just a partial replacement which is what I had left a voicemail saying I would like them to go ahead and do. She was dismissive and rude and said call corporate and stop calling and harassing their store. Hahahahahaha. What a joke, I have never dealt with a business with so little concern for their customer's experience. I would avoid this place like the plague!l Unless you want very expensive rotten and tasteless fruit and even worse customer treatment. Like SO MANY others have posted here, worst service EVER!

a display of edible fruits and sweets
Jessica S.

We came in to place an order and grab a treat for the girls. There was a sign about everything coming in contact with wheat, soy and other allergens so we just stuck to the order. My mom's audiologist has really taken good care of her. She wanted to show her appreciation to their office so she decided to go with an Edible Arrangement. The gal who helped is was friendly and made The "Doubly m Delicious" was the perfect choice as it had some fruit with chocolate amd plenty of a selection of just fruit in case anyone there had any allergies. The office really enjoyed and my mom was happy with the communication and timeliness for the order.

The fruit fell everywhere. Terrible experience start to finish. Wow
Robert J.

From start to finish this was a mess don't go here. My bag came crushed and thrown. Never again I spent way more than this order just today just wow. I am holding back the vent blog. The delivery driver was terrible. Didn't tell me my neighbor didn't answer left her food outside. The exact opposite of what I had spoken to the store about. No attention to detail.

The Simply Edible Bouquet

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Ask the Community - Edible Arrangements

Review Highlights - Edible Arrangements

Thank you so much to Shirley, Enriqetta and Willy for Correcting a mistake you guys did not make!

Mentioned in 2 reviews

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Sun City Florists - Lovely floral displays

Sun City Florists

4.2(82 reviews)
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I had such an amazing experience at Sun City Florists! Elwira and Jessica were incredibly friendly,…read morehelpful, and kind, even during the busy Mother's Day rush. I stopped in last minute looking for a prom boutonniere and corsage, and they were more than willing to help me right away. Their prices were very reasonable. Their customer service was truly exemplary and exceptional. They made the process stress free, and the flowers turned out beautiful. It's rare to find people who genuinely care and go above and beyond for their customers, especially on such a hectic day. Thank you both so much for your kindness and outstanding service!

More than just a florist shop! So pleasant to see there are…read morestill some of these shops around, and hopefully we can keep them by dropping in and giving them some business. It's so pleasant to walk into a shop, receive caring attention, and chat with delightful people like Janice who told me 25 yrs ago a jewelry shop was at the location and that's why they have such classy chandeliers. Pleasant service and a fun local history lesson! The window and inside displays were seasonally themed and cozy wraps, purses, greeting cards, and assorted gift items were fun to browse through.

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Sun City Florists - Greeting cards have their own special area

Greeting cards have their own special area

Sun City Florists - Wraps are some of the specialty items available

Wraps are some of the specialty items available

Sun City Florists - I came in last minute. The florist listened to me explaining what I was wanting. She did a beautiful job. Thank you!!

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I came in last minute. The florist listened to me explaining what I was wanting. She did a beautiful job. Thank you!!

Zak's Chocolate - Ginger Lime and Ginger Peach ©Shannon Finn Photography

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4.8(79 reviews)
25.1 mi
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We purchased Zak's chocolates as part of a holiday gift. The online purchase and in-store pickup…read morewas seamless. I appreciated the prompt communication from the business when I requested pickup a bit early. I wasn't able to make it during their business hours, but let them know a courier would arrive to do so on my behalf. They immediately let me know when the order was picked up, and even sent a nice thank you. The chocolates themselves were beautiful. We purchased a larger assortment, and I loved the creative flavor options and wide variety of flavors to fit every palate. Our gift recipients gave them rave reviews. Supporting a local artisanal maker is worth the additional cost to me, and knowing the assortment was something that couldn't be found in a Godiva box made it all the more special & unique. We will absolutely be back as these chocolates make unique and delicious gifts.

WOW! I drove from Los Angeles to try these chocolates and…read moreit was 100% worth it. These chocolates are perfect, not too sweet, melt in my mouth, beautiful presentation and reasonably priced. These chocolates are very high quality and I now have a reason to come back to Scottsdale. The mug is so nice, very high quality. I bought 2 boxes and loved every piece. They are better than most chocolates I buy in Beverly Hills. I'm so happy Zak makes such high quality chocolates. This was the highlight of my trip.

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Zak's Chocolate - Chocolate made on site from cocoa beans

Chocolate made on site from cocoa beans

Zak's Chocolate - Zak's Chocolate at Carlson Creek Vineyards Tasting Room

Zak's Chocolate at Carlson Creek Vineyards Tasting Room

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Hangin' with our cocoa bean roaster

Edible Arrangements - giftshops - Updated May 2026

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