The most caring doctors I've ever met especially Dr. Delacruz and Dr Jannone before he retired. Wouldn't go anywhere else.

The older physician is super nice while the one who's seeing my baby the younger one is not. Not compassionate at all. It feels like he's scolding you whenever you have questions. It's super hard to contact their office so when you just want to ask something you won't get an answer unless you do walk in and ask the front people who seems like they don't like their job. Just imagine if it's an emergency and you need info from this clinic. Such a bad experience going here. Also.. if you get a bill from them, double check with your insurance. They billed us $205 for a well baby check up that i know for sure my baby's insurance covers. I called my insurance and they said we're billed wrong. They tried to call the clinic & just like what i said they called me back saying they have to try and reach them again the next day since no one answers phone call in there. And thank goodness we have a good insurance. After 2 days of trying to call them they finally picked up! I really don't recommend going here. read more

The front desk girl is sassy! Not welcoming! She don't smile at all! I'm like who hurt you! Sheesh! She even told me go to the urgent care instead cuz they were fully booked! So ridiculous! She gotta change her attitude! IYKYK! I have no problem with the doctors cuz Doctor Edgar was also my pediatrician. Very nice doctors! But I'm having second thoughts and I need to change my kids pediatrician asap! read more

Dr. Edgar Dela Cruz is an amazing Pediatrician and very personable. I remember him, remembering everything about me and would follow up with me as I grew up. I recently visited his office as nostalgic memories came rushing in. I felt happy and surprised nothing had changed..... Except for when I went to the front desk and tried requesting a copy of my medical records (he has a new staff with unwelcoming attitudes). The new staff were unpleasant and obviously the young lady my age, hated her job. She demanded that I get a certificate from my doctor first before I can get hands on my records. I said fine, no problemo. But if I could get a copy of my MMR Clearance since I'm transferring universities. She gave me the stink eye and said I had to come back for it, why does the college only need it now, and that I can go to my old high school to retrieve a copy. My blood started to boil but I remained calm and instead, I asked her how long it would take. She couldn't give me an estimate timeframe. At the end, I got the certificate. When I gave it to her, I asked for a copy. She questioned why and I told her, so I know she would do it in a timely manner. It's been 5 days now and she hasn't scanned or faxed it to them. What a shame I tell you. When I called, they hung up on me. Come on. The only saving grace is Dr. Edgar Dela Cruz! What a shame that he will soon retire leaving patience and children with a staff who don't know how to smile. Hearing his voice reminded me of my childhood. He even remembers my parents and brother as if the last time I saw him was a week ago. But unfortunately time has changed and we just have to suck it up, grow up, and find a new doctor with better staff. read more

As much I love dad and son duo. This one staff is very incompetent, rude and LAZY! I needed papers for some clearance and they should have it since I been a patient of Dr. Edgar Dela Cruz Sr since birth. First off my husband had spoken a a young girl who didn't want to give her real name. She first said Jessica and then Change it to jezabelle and would not give her last name! Then he asked to speak to doctor and she refuse to let him. I could of been tita status and gone down there but I'm above that. She lied and caught herself in her own lie and said since I'm an adult they don't have my records. Then she was asked what do they do with it if they don't have it, she then replied they still keep it & they still have it. So which is it? You have it or don't? You got caught lying. Right!!! She just didn't want to look period. Something you could of just said to begin with! If you can't do your job right do not do it at all. Most certainly to lie and try to cover up your lie after you expose yourself speaks a lot of your character. SHAME ON YOU! Let this experience happen to you so you understand how it feels to deal with a incompetent and lying person such as yourself!! read more

Love his office. Just don't like the parking. Other than that, dr Edgar and dr Joseph are great doctors. read more

Edgar T Dela Cruz, MD - Watching coco at the drs office. Not busy today. - Pediatricians Near Me - Honolulu, Hawaii

I love the doctors here. They are very good and listen well to our concerns about the kids. The one thing I hate is one of the staff members. She always has a monotone to her voice and when setting up an appt it's like she doesn't care. We come from Ewa Beach and the most recent call my bf asked if they had an opening and he let her know we had a previous appt at 9 she asked if we could go in at 9:15? How are we suppose to do that? Then she ask what about 9:45? I'm sorry but coming from Ewa Beach in traffic isn't a breeze. We always seem to have a problem with her and just her. read more

He was my pediatrician when I was a kid and he hasn't changed much from then. He's always got a smile on his face and cracks jokes with parents and the older kids to help liven up the atmosphere. His staff is courteous and friendly and will chitchat with children and parents while getting vitals. If you do plan on paying him a visit, try to go early as his clinic has limited parking and seating. Because of his location on Dillingham, he sees quite a few children on any given day. Try going as soon as his doors open to avoid parking problems or get a ride if going later in the day. Unfortunately, this means the only solution for not finding parking is driving around the block to look for street parking or waiting for someone to leave. His waiting room is also a bit on the small side, as well. If showing up later in the day, expect to stand as the parents with strollers fill up the waiting room quickly. Overall, a great experience for a pediatric doctor's visit and well worth 5 stars if it wasn't for the parking and seating issues. It would be nice to see him relocate to a larger building to accommodate all of his patients comfortably. read more

The best pediatricians hands down! Dr. Edgar Dela Cruz was my pediatrician back then. Glad to see that he is still at the office. Now his son is the primary care provider for my children. They could use a few more parking space. Morning's are very busy! But I don't mind the time and distance I spend because I only trust Dr. Gary and Dr. Edgar with the health of my kids. They are very informative with all questions or concerns you may have. The staff are great! I mean their "original staff" Lately I've seen some medical assistants that are there for their externship or what not...(very unfriendly and inattentive) Other than that they are a great practice to choose if you are looking for well trusted child healthcare :) read more

Dr. Edgar has been my pediatrician my whole life. He is a very reliable doctor who takes really good of his patients. Dr. Edgar knows exactly what he's doing. He knows how to make his patients feel comfortable and welcome in his work place. Dr. Gary on the other hand is another outstanding doctor. He's a really friendly doctor and with him being young, he is really easy to talk to. Also, he completely knows everything that he's doing and helps so much. When I got really ill, Dr. Gary right away with no hesitations knew what he needed to do. Throughout the time I was very sick, I came in every other day to get a check up. He really made sure he gave me the right medicine I needed to get me feeling okay again and he also informed me to stay home to get the rest I needed. In no time, I was feeling better and I had Dr. Gary to thank for that. Dr. Gary is a very outstanding, professional, and welcoming doctor as well as his father. There isn't any other place that you will see a great Father & Son team. read more

I love Dr. Gary and Dr. Edgar, but it's so hard to get in touch with the office. There's no call waiting and there's a staff member that doesn't seem to like being there. When you walk in she has a long face & miserable voice. I can easily distinguish who she is on the phone, If I can get through without a busy tone.. I can't say that about them all, there's a very nice young lady who always wears her hair up in a bun. I wish I had her name. She's the only front desk girl that is more pleasant. Both Father and Son Drs are very heartfelt, knowledgeable, and care for each patient equally. I'd give 5 stars if it wasn't for staff member and inability to contact. read more

Dr. Joseph Gary has been the most wonderful and helpful pediatrician. He is our doctor to both our two wonderful kids and have been there since. Even after hours Gary is always makes the time to call and make sure you're ok. I am a big believer of establishing rapport with my pediatrician for my kids and he absolutely advocates for them 100% the greatest factor about a father son business is that if Gary is unable to attend, you also have Dr. Edgar whom is also very knowledgeable. I wouldn't recommend any other pediatrician on this island. Both are down to earth and know the latest literature on any illness or milestone. The staff are absolutely amazing with us. 5/5 stars for customer service, well rounded team who know how to organize and "case manage" Mahalo to Dr. DelaCruz's and fabulous team! read more

A great father and son Dr. Team. We have been seeing the Drs for a over a year now since our daughter was born and have been overly impressed with the professionalism of their office. Through all the ups and downs of being a new parent with a new baby they are always available to answer our question or see our daughter to make sure she is healthy and happy. They are definitely part of our family and we look forward to benefitting from all of their years of experience. We would highly recommend Dr. Gary, his father, & his wonderful staff to any of our friends or family. We always appreciate the manner that Dr. Gary & his staff take care of us & baby. To recieve such exemplary care when there's a line out the door goes without saying the level of care Dr. Gary & his staff provide for us. read more

It is a must to do a appointment. I am surprised that they haven't renovated to create more space as for parking, sitting room and one more pediatrician to help speed things up because the wait is ridiculous. I brought my son in one time because the staff told me to just walk in instead of making an appointment. I wanted the appointment but they told me no need just walk in because it's only 2 shots. Due to there lack of professional decisions. They made my baby and I wait almost 4 hours. From the last appointment I had which was a month ago. From wanting a appointment to them telling me to just walk in. I did what they suggested and my baby paid for it. Who makes someone walk in and wait 4 hours. Yah the assistants. Never do walk ins. Always schedule. Other than that. When I do have an appointment. It's good. The Docs are excellent. Still the parking, sitting room and space is tiny. Too tiny for safety reasons and the saying is kind of true. Too big for them selves. I work in a field that's all about OSHA REGULATIONS and I see this place too small for the crowds it has. read more

Dr Joseph and Edgar Dela Cruz are the best Doctor for my children's.Both doctors and the Staff are super nice, helpful, funny. They provide excellent service and I'm very happy with that. Mahalo Dr Dela Cruz for your hard working. read more

Gary is an excellent Doctor, I just moved to California and I wish he could still be my children's Doctor! He gives honest straightforward diagnosis, he has a way with children, he explains what he is going to do and is knowledgeable. Anytime any of my 3 children are sick I always think of calling him because he did such a good job. Now I have to find a doctor like him over here. Thank you Dr Gary! read more

The father and son are great. While my brother was in the hospital because he had trouble breathing the son came and check on him daily even on the weekends. Great doctors and really kind and caring. read more

To be HONEST a doctors job is very hard and stressful, always trying to please patients and making sure all the prescription and diagnosis is correct and accurate, Always looking out for the benefit of all the patients. Considering everyone is different and most ARE DEMANDING than others I may say this in full honesty that Dr. Gary and his father has been more accommodating and accurate than most doctors. They have such a great track record, that they are now part of my family. Dr. Gary and his father has taken cared of all my cousins from when they were infant to now college graduate and I have the privilege to have him as my sons pediatrician. I would have not just gone to any doctor for my son for he is my life and joy with that being said I choose Dr. Gary and his team of specialist because they are professional and ,family oriented staff and the main reason that I chose him as my sons pediatrician is that I TRUST HIM and his STAFF with my sons health. As proof of their deeds if you go to their office its always busy and people are willing to be PATIENT and WAIT for them because they know what they are doing and they have made a lot of family healthy and happy! So if you really a caring parent or parents go see Dr. Gary and his staff you wont be sorry!! read more