We are so happy that Dr. Ward is our daughter's pediatrician. He is very personable and takes the time to answer any questions and does a thorough check-up every time. Staff at Kahala Pediatrics is also very friendly. read more

Always accommodating and pleasantly surprised how nice both the physicians here are. Always follow up with personal phone calls and great availability even last min on a Friday afternoon! Absolutely impressed Quality of care is top notch and everyone here is so pleasant. Would highly recommend this gem of an office read more

We love Dr Ward! He's attentive and caring. The office is very clean and the staff are really friendly. We love the app he has where we can message with any questions along with sending pictures/videos. read more

I've been meaning to leave this review. I am so happy that we found Dr.Ward. His office is next to Diamond Head bakery. So super easy to find. Parking is free as well. I was recommended to him by my OBGYN, and I'm so glad they recommended him. We were so happy with him when we made our very first visit with him prior to me giving brith, so i told my husband that he's the one i want for my sons pediatrician. Dr. Ward has a very personable personality. Answers your question without making you feel like it's a "dumb" question. Especially as a first time mommy. I had a list of questions when we would visit him. Lol. He made me and my husband feel at ease every time we brought our little boy in for his checkups, and reassured us that we're doing good, and our son his pretty healthy. Talks to us like we've made a connection with him, and we aren't just a number. I LOVE that his clinic is never full. There would be only a couple of families waiting in the waiting room, and even then the wait isn't long. Super clean waiting room. Front desk girls our always patient and kind. Always greets you with a smile. There were a couple times I had to bring my son in due to him being sick, and they would accommodate us. His clinic only has limited parking stalls which are marked, so just make sure to give yourself enough time. I've only had a couple of occasions where I had to wait for parking, but it wasn't a big deal. During the weekends there is a parking attendant, so he helps out when there are multiple cars trying to come in and head out. We definitely enjoyed Dr. Ward. Sad to say my little Liam won't be under his care due to us leaving the island, but we definitely enjoyed having our son under his care while we were back home. read more

Dr. Ward and Dr. Dezzani are great. Any issues I have had they resolve and provide great quality care.

We recently switched pediatricians for our daughter and newborn son. We are happy with the care we receive for our kids here. Our primary doctor is Dr.Ward, but we have met Dr. Dezzani and Natalie (NP) as well- and they're all very nice. The office is very clean and parking is easy- there's ample marked stalls under the office. The staff here are easy to get a hold of(via phone or text in Spruce app) and are responsive and friendly. I like that there's a relaxed vibe in the office- not stressful or pressuring. It's never overly crowded too- so you don't feel rushed. The main reason why I am writing this review is for their lactation consultant, Julee. Kahala Pediatrics has their own in-office Lactation consultant who can even meet with you via zoom/virtual appt or in your home. I would highly suggest meeting with a lactation consultant at least once after having a baby. Even if you think you have it down, there's always something new you could learn from a professional...plus it's a covered service by most insurances, so take advantage of your benefits! If you were turned off by the hospital lactation consultants in the past, let Julee change your mind about the care that lactation consultants provide. She is the best with understanding your baby's feeding needs- whether it's breast milk or even bottle feeding. She has background in speech therapy(swallowing), baby massage, and neonatal care- she really understands the holistic approach of caring for the whole patient- and their family too. I'm so glad we switched to Kahala Pediatrics :) read more

Dr. Ward has been great in addressing questions/concerns that I have had about my newborn. The staff has been friendly and helpful. The Spruce app has been a great way to get feedback on questions/concerns between appointments, offering great reassurance as I am a mom for the first time. I am so glad Kahala Pediatrics and Dr. Ward were recommended to me. Now one year later I am still thankful that I can continue to trust Dr. Ward with the care of my little girl. read more

DR ward is hands down the best pediatrician. He's so calming and knowledgeable and doesn't ever make you feel dumb for making a mistake or not knowing something. His staff is friendly. They accommodate my son right away and always works with my busy hectic schedule. Even though I live far from the office it's worth the drive. read more

Dr. Ward and their staff are absolutely incredible. Our 8 month old baby was sick with a fever while on vacation. I called early that Monday morning and they were very prompt in calling back to schedule a same day appointment for us. We took a cab over later that afternoon. We were greeted by their office staff and filled out some paperwork. Dr. Ward came out promptly for our scheduled appointment. He ran a few tests and unfortunately our little baby caught the flu :( - Dr Ward reassured us that it would be fine and walked us through what to expect etc. He prescribed some medicine and called in the order for us at the local Safeway. Thankfully we caught the flu early enough that our baby got better within a few days (enough to enjoy the rest of our vacation)! Dr. Ward called a few days later to follow up and check in. We are so happy that we found them! Mahalo :) read more

Dr Ward is the most incredible doctor ever! He is so calming, supportive, knowledgeable & understanding. He answers all your questions & you can really feel that he cares about your child & also you as a first time parent. He always takes his time with us & never makes you feel rushed or that your questions are unimportant. He even came to see us in the hospital right after my son was born. He offers the use of the Spruce app which is incredible! It allows us to message him on the app at anytime if we have questions & I can't believe that Dr Ward always replies back right away, even on weekends & evenings. He also always follows up in 2 days or so through the spruce app to make sure that everything is ok. He truly cares and wants to help & better than I thought any doctor could be. We are so grateful to him, all his pediatricians & office staff who are just as amazing & caring as well! Thank you so much, we can't recommend him enough & wish all doctors were like him! read more

Did I say we love Kahala Pediatrics and Dr. Dezzani!? Just want to reiterate, they're GREAT!

It was challenging scheduling an initial appointment for a post-ER follow up for my son. I was surprised at having to wait for an entire day to hear back about an available appointment, or if the Doctor could see us since we don't live in Hawaii. Other than that, the doctor's visit went fine. The receptionist and nurse were really nice. Dr. Ward was reassuring and knowledgeable, and offered us different choices in treatment (with or without Rx). at least now we have a pediatrician back home in Hawaii when we visit! read more

Best pediatricians! We have had to switch doctors due to moving. Of the three we have been the happiest with Kahala Pediatrics. They are very responsive to questions and concerns. My kids are in good hands. read more

Dr Ward is just the best! He was a calm and comforting demeanor and genuinely cares for his patients. The staff is friendly and accommodating. Natalie, the nurse practitioner is great too! read more

Kahala Pediatrics was recommended to us by close family members before our baby was born. Dr. Joseph Ward was there after our baby was born and really eased our nerves with having a little newborn in our lives. He answered all of our questions and whenever we needed to ask him anything, he was very informative and pleasant...and we always have a lot of random questions being first time parents and he always answers them. The office is conveniently in Kaimuki next to Diamond Head Grill in a nice building on the second floor. The office is very clean and the staff is always very warm and friendly every time we are there. The receptionist Cherise always has a smile on her face and makes you feel truly welcomed with every visit. Then nurse Jean checks our daughter before Dr. Ward meets us and she is just the sweetest nurse you'll ever meet. She handles are daughter so calmly and makes us feel at ease. She even talks with our little one and keeps a smile on our baby's face during the whole visit. Then we meet with Dr. Ward and he makes you feel like family. Baby is always calm around him and never fussy. He'll still answer all our random questions during the visit and inform us what to expect and look out for as our baby grows. Every visit is informative and pleasant. We even can contact Kahala Pediatrics with our questions about our newborn and not feel like we're bothering them at all. We highly recommend Kahala Pediatrics, especially if you are first time parents. You will really feel like your baby is in good hands with this team. read more

Dr. Ward was very nice, and we might have stayed with him for our children's medical needs, but his administrative staff is impossible to work with. Not only did they neglect to request a transfer of records for months, thereby postponing indefinitely my daughter's Well Child visit, but they charged our insurance company more than twice what another pediatrician in the area charges. We discovered this because we switched providers due to the records issue. Interestingly, up until the point when we switched, the office had not been charging us the GET tax for service. But the day after Dr. Ward's office received a request for records from our new provider, an administrator from Dr. Ward's office called my husband and told him she would not release the records until we paid the taxes on our previous appointments, a bill that we never received in the months since our previous appointments. What else can I make of this except that the office decided to pass on the tax after the fact as a penalty for us choosing a different doctor? Very disappointing. And it's a shame, because Dr. Ward seems like a nice guy and a good doctor. read more

We love having Dr Ward as our boys pediatrician. The comfort and confidence we feel knowing both our sons are in good hands is priceless! We originally came to Kahala pediatrics because we lived nearby and they had good reviews, since then we've moved to pearl city and although it's a drive, it's worth it! 100% recommended... read more

Dr. Dezzani is kind, compassionaite, and wonderul to interact with. She and the rest of the folks at Kahala Pediatrics are friendly, knowledgeable, incredibly professional, and make choosing and using a pediatrician enjoyable. Their office is clean, classy, comfortable, and in a great location. The staff is happy to answer questions over the phone, they are easy to schedule with, and take a conservative approach to managing and treating health and wellness in newborns, infants, and children. She came to us highly recommended and I'm happy to pass along the rec to you! read more

Dr. Ward is hands down the best pediatrician, Ever. He has the most gental and caring demeanor, and interacts with my kids as he talks to them..and listen to my concerns with care. I never feel rushed. Honestly, I really appreciate him so much. So blessed to have him as our pediatrician. Wonderful and caring staff... read more

So happy to have Dr. Ward!!! He is super knowledgeable and very kind and understanding. The office is easily accessible and parking is located downstairs. The parking can get busy, but the valet downstairs is helpful. We have also met Dr Dezzani as well and she is so sweet and comprehensive! They are such a great team! So glad to have both of them! Thanks!!!!! read more

I've had several friends and two midwives recommend Dr. Ward, as we are expecting our first child in a few weeks. I called to see if they were taking new patients and the receptionist said they were and started to set me up with an appointment. However, upon telling her we were planning a home birth, she notified me that they don't take home birth babies. WHY NOT???!!! She couldn't provide me with any reason whatsoever, literally had no reason except "We just don't." So I proceeded to ask "If I transferred an older child from another pediatricians office to yours, who had been home birthed, would you allow it?" and still the answer was "No." I am sorely disappointed in this seemingly ridiculous policy and the lack of explanation offered by the receptionist. read more

Kahala Pediatrics came highly recommended from about 10 different friends of ours. When we started doing pediatrician interviews he was the first- and I should've just listened to my heart and stopped there because Dr. Ward was the one. When our twin sons were born on Memorial Day this year he was in bright and early Tuesday morning to check on them and then continued to visit them in the hospital the next following days we were there. He has answered all of my crazy questions (some of them I must've asked five times each visit). He has always taken the time to listen to our concerns and give special attention to each of our boys. Dr.Ward has made my husband and I both feel completely comfortable and open to discuss any concerns we may have with him. The office staff including the nurses are all very professional, friendly, welcoming, always remember our names and make us feel right at home. The office is clean and well kept, the rooms are big enough for our double long stroller and three adults. Parking is on premises and there is ample street parking. One of the best perks of choosing Kahala Pediatrics is their on call lactation consultant. We have met with Julie quite a few times and she is just amazing. It does have a small fee of $40 for the first visit and $20 each visit after but it's worth it for some one on one individualized time. The apts are not rushed- she works with you till you feel comfortable, they could last an hour and sometimes with my two boys we have been in there two. She has helped me build confidence and given me the tools I need to get both boys latching successfully- I even can get both 5 weekers on there together (with some initial assistance from my husband) and then go hands free. This office has it all including a delicious bakery next door ;) it really doesn't get any better then Kahala Pediatrics!! read more

Without a doubt Dr. Ward loves what he does and he loves his patients! He takes his time with the children to make them feel more comfortable with him and talks to them in an endearing friendly manner that they can relate to. I was so impressed when he followed up personally to make sure my daughter's symptoms were clearing up and that she was starting to feel better! He treats his patients like family! I'm grateful to him and his wonderful staff! read more

I was referred to go see him, and I feel so lucky to find him as our pediatrician for my kids. My wife and I are kind of picky when it comes down to healthcare. However, my wife was very pleased with thoroughness of exams, check ups, and general care with our 3 year old and a newborn. I felt so comfortable and secured when he came to hospital to check up on my newborn daughter everyday while we were there. He offered lactation consultant for my wife to make sure we are well taken care at his clinic. Dr. Ward and his staffs at Kahala Pediatrics are very professional and kind. We always feel welcomed by his wonderful staffs. Dr. Ward gave the best answers and advices for my daughters when we had a lot questions and concerns. Even with his busy schedule, he took his time. I strongly recommend him to anyone who has kids or considering getting a new one. read more

Absolutely Horrible, Filled out 7 pages of paperwork, asking for social security number several times. I guess they have never heard of identity theft. They ask for all kinds of medical records, Then don't even bother to call back for an appointment. Its like they are doing YOU a favor to see your kid. Its very obvious their Money is more important than medical treatment. read more

Dr Ward and his staff are extremely accommodating, to staying late to make sure my son was seen on a busy day, to his app, which allows me to be always connected. He makes it so easy to ask questions. The front staff and nursing are always so cheerful. I really appreciate this office, my children love Dr Ward. read more

I highly recommend Dr. Ward. Are you tired of wasting an hour just to get to and from your pediatrician? I was tired of dealing with H1 traffic, parking in a PAID lot, walking 15 minutes from the structure to the office and doing this every few weeks with a newborn. I luckily found a place where the parking is FREE, a RSVD parking lot connected to his office and outside of H1 traffic. If you're on the east side, this is a must. Save yourself the trouble of driving through traffic and parking "a mile" away! I did forget to mention, being a first time parent isn't the easiest. He found a way to make us feel more comfortable about our baby's health. I couldn't be happier. Again, for everyone who lives, takes their kids to school, or works on the east side... Do yourself a favor and quit wasting that extra hour of parking and driving!! read more

I have two teenage boys, and they have been patients of Kahala Pediatrics since 2001. We absolutely LOVE this clinic. The staff and medical team are warm and friendly. Unlike other clinics, they answer the phone and appointments are readily available. If you need vaccination records, or a sports release, it is so wonderful to NOT have to jump through hoops to get a copy. My kids particularly like Dr. Joseph Ward and feel very comfortable with him. I highly recommend this clinic. read more

My son is now 4 months and I love coming here! I also have an 8 year old. We started coming here when my 4 month old was born. They're extremely friendly! This is the first time I've ever felt comfortable in a doctors office and I love having Dr. Ward as my kids pediatrician. I love everyone we come in contact with here and love how they're always asking us how we are doing. We just feel so welcome! read more

Dr. Ward and every single person at Kahala Pediatrics are phenomenal. I had the good fortune of having him care for my 1 year old daughter and 4 year old son. Dr. Ward is approachable, friendly, understanding, professional, knowledgable, caring, and just an all around wonderful doctor and person. He is truly dedicated to his patients and takes the time to spend with them (and the parents) in the office as well as in the hospital (when my daughter was born and when my son was hospitalized with pneumonia). The staff there (Jean and Charisse) are top-notch and so personable, warm, and caring as well, as is Dr. Dezzani, who I met a couple of times. My children loved going to the office, even when they were really sick and when they were getting shots! The office itself is beautiful and clean. Unfortunately, my insurance changed and I had to move to Kaiser. I am still mourning the loss, as I truly feel I have lost not only an exceptional doctor (and his staff), but it feels I have lost friends (I was there all the time with two kids). I cannot recommend Dr. Ward and Kahala Pediatrics enough. If my insurance changes again, I will be sure to bring my children back to Kahala Pediatrics. read more

You truly think you have it good at another doctor...he's smart, by the books, a little socially awkward (but I can overlook that), and thorough. I recently had changes in how I wanted to proceed with my daughters' health and care. I wanted more of a holistic approach but to ensure that I had all options, PLUS I had a huge change in insurance, and Dr. Ward was the one of the few that took it. Thank God, because I didn't know how AWESOME bed side manners, a smiley receptionist, a clean, professional office could make my children and me feel. Dr. Ward came highly recommended. I was scared to change doctors and go with the unfamiliar, but now, I can't see anyone else treating my children and my daughters can't wait to go back to the doctor. Cherise and the rest of the girls in the front are so pleasant! So easy to work with. They make you feel like your part of the family. The NURSES (not medical assistants) are ALLLLL amazing. You don't feel pressured. You are not looked down upon. I absolutely love that Dr. Ward is straightforward, he is informative, he lets ME be the parent and have the final decision, and that's awesome coming from a medical provider. Most importantly, he asks if I have concerns. I don't feel rushed at all in a visit. Just feels like we're taking story and we're visiting an old friend. I also bring my 4 year old to my babies check ups to get her use to the doctor too, and he plays check up on her too and she loves it!!! Most doctors wouldn't even give her the time of day because they want to be focused on their main patient, get it done, and move on to the next. Thank you Dr. Ward. I tell a bunch of my friends about you & your amazing staff! read more

I highly recommend Kahala Pediatrics! Dr. Joseph Ward and his staff have taken excellent care of my children for years. The moment you walk in the door, you feel at ease. The receptionist is warm and accommodating, the office is kid-friendly, the nurses are kind and gentle, and Dr. Ward spends plenty of time with each patient. They even let you schedule same day appointments and we've never had to wait long in the lobby. The location is great as is the free, reserved parking spaces. They really care about the patients and their families at Kahala Pediatrics. read more

Dr. Ward and his office staff has been amazing. We live on the mainland and are vacationing in Waikiki. My son became ill and needed to be seen by a pediatrician. My son was seen immediately and Dr. Ward has personally called us and kept in contact for the past 24 hours since the office visit. He has great bedside manner and has truly showed compassion and attentiveness to my son. I highly recommend anyone to go to Kahala pediatrics. Office is well kept and clean. Great location read more

We just moved to the island and old friends recommended this clinic for our kids. When I called them, we have to wait for a month. It was okay for me to wait for one more month thinking that they were highly recommended and finding a pediatrician in Honolulu is frustrating (most of them accepts newborns only!!!) When Dr Dezzani finally met us, it was only a consultation, e.g., to get to know us and the kids without any actual medical exam done. Although she instructed her nurse to schedule kids' check up and immunization) the following week, the other nurse who was on duty the following week wouldn't do it. She said we have to wait indefinitely before she can give us a date for the new appointment. I don't want to wait for another month to have my kids' well-baby check up and immunization. And I don't want to stress myself out from dealing with them and the uncertainty of waiting. The other doctor (who is blonde) was very rude too. I'm thankful I got a new pediatrician. read more

Update: In light of response from Joseph W, let me re-state that this review is based upon the lack of professionalism displayed by the current office and billing staff. Obviously, my child would not have been a patient of this practice for 10 years if her bills were not being paid. For owner Joseph W. to imply otherwise is false and insulting, but not unexpected -- his response is totally consistent with the manner in which his office staff is currently conducting their business. I encourage Dr. Ward to contact me directly via phone to discuss -- I have given my personal cell phone number to his staff and expressed my desire to speak with Dr. Ward directly, but I have significant doubts that the number and message have been conveyed. 10 year client of this practice -- back from the days when it was located in the Kahala Professional Center and darling Barbara was running the office. The nurses, especially Aunty Jean, have been phenomenal to my daughter over the years. Unfortunately, the caliber of customer service, in my opinion, has severely deteriorated over the past year -- I no longer feel like we are treated as ohana... or even with basic courtesy and respect. For this reason, i can no longer recommend this practice to friends and family seeking a pediatrician on Oahu. read more

I have only seen Dr Dezazni once, so this is for Dr. Joseph Ward who works in her office. Dr. Ward is very professional and personable. He is a great pediatrician who does not make you feel like you are taking up his time. We had to call (just recently) the physicians exchange because we were on our way to take our daughter to the ER, and he called us back right away. He reinforced that we were making the right decisions, and he followed up with us in the morning as well as the next day. Ashley and Jean who work in the office are great as well. I highly recommend this office and doctor! read more

We love the office staff here! They are second to none. The doctors are so patient and really listen to our family.

New to Hawaii and our little one needed care. I work in the medical field and I am very picky! This office is the best! I went to two clinics in mililani and was very disappointed. I called and they said I could come right away! Very professional. Gave me answers and treated our little one with kindness! I will make the drive to this clinic for the great care they give! Easy parking. Easy to find. Very kind staff and physicians! Very blessed to have found them! read more

Dr. Alison Motosue and Kahala Pediatrics are terrific! We are never left waiting long and the doctors explain very clearly. The office staff and nurse are so helpful and take the time to make sure things are going well. The doctor even calls personally to follow up after an appointment. read more

My wife and 8 month old daughter were visiting Hawaii from Arizona. My wife and I are physicians as well. My daughter had daily fevers for 3 days so we called Kahala Pediatrics. I would give 100 stars if I could!!! Dr. Ward is awesome!! He was super conscientious about my daughters stranger danger phase. Very thoughtful and thorough. Made us feel very comfortable and at ease. Explained things very well and provided reassurance during a time that was very stressful for us. He even called us the next day to check up on us and contacted us when we got back to Arizona!! Aside from Dr. Ward, we were able to get a same day appointment. The office staff were very nice and easy to work with. The office is in a convenient location and easy to find. The office is very clean and parking is free!! Would give my highest recommendation without any hesitation. read more