We have used Gold Financial Services three times in the last year and a half. The first time was…read moreto refinance our home mortgage, which was a surprisingly simple process. We were able to do it all from the comfort of our home with electronic signatures and a few wet ink items at the end. When we were thinking of refinancing, Mike Horner took the time to talk through the process (trust me, I ask a lot of questions). He was patient and kind and helped us understand up front what our estimated closing costs would be, so we could use that to guage the benefit of refinancing at a lower rate. This year we purchased land and a new home, it was an easy decision to use Gold Financial again. Both experiences were just as good as the re-fi. When our home loan was processed and ready to lock in a rate, Patrick Johnson had phone calls with us daily about interest rates. This allowed us to make educated decisions about when to lock. He was transparent with us about how many days we would expect each step of the process to take, including our drop dead last day to lock if we wanted to keep watching the market! He also discussed multiple loan options with us so we could make the decision on the loan that was best for our family. I've recommended them to my friends and family and I'll go with Gold again the next time around.

As a buyer, I learned the hard way that your lender matters. It matters a lot, especially in this…read morered hot market. Todd Kurio and Tamri at Capstar Lending were phenomenal. I was dealing with a difficult situation and had to get a new lender in place in a short period of time. Todd and Tamri knocked it out of the park, and helped me keep my close date. They did it at light speed and got it done in 8 days! Things you'll learn working with them: - Local Austin lender so they have the contacts to get your appraisal done FAST. My rush one was done in 4 days. - Incredibly organized with very fast processes. - You will have the same point of contacts the whole way through, so everyone is always on the same page managing your file. - You don't have to keep sending the same files or information again and again to a loan officer. - I had a lot of questions, and they were able to get back to me very quickly with answers to all my questions. - They were able to secure a great rate, plus offered a lender credit. - They're really nice people and genuinely want to help you out. If you need to jump ship with a new lender or want your offer to stand out against the other 20 bids with a strong local lender, I highly recommend reaching out to Todd.

These guys are awesome! I bought my third house through them after fumbling around with terrible…read morelending brokers in the area for two previous purchases. With a shorter than usual closing window (approx 23 days after acceptance) Todd Curio and his team made it happen. They're incredibly knowledgeable and won't steer you wrong. I even got a lower rate, put less money down than I had originally expected, and I felt comfortable through the entire process. For someone who gets anxious when it comes to large sums of money leaving my hands, that's saying a lot!!! I was initially shopping the market and started with another lender in the area. The lender didn't have his facts right about certain loans products - specifically, whether I would qualify for the loan and the minimum down payment required. Um... that's pretty damn important. Todd at Capstar had his facts straight from the beginning, knew exactly what kind of loan would best suit my needs, and how best to secure financing for my particular situation (owner-occupied, multi-family) without any hiccups. I can't stress enough to new home buyers how important that is - no hiccups, no surprises. Remember, this should be the dull part of home buying, facts and numbers based and very objective. And that's exactly what it was - the exciting part was learning that I didn't need to put as much down to qualify for the loan! If y'all want a smooth transaction with low stress, and no surprises, go with these guys! Seriously.

So accessible and responsive. Smart, experienced, and great at holding the buyer's hand throughout…read morethe mortgage process. Works to find the best deal and make sure the buyers are not getting in over their heads.

First time home buyer here! I was excited, scared, and full of anxiety and stress throughout the…read morewhole process. Especially when it came to financing because that's a lotta mumble jumble and I'm the type of person who wants to learn about this process in depth so I can come out well versed. I needed someone who's competent, patient, and trustworthy.......enter Bill Holleman at Prime Lending. I was referred to Prime Lending by my agent, so I naturally Yelped them before hand (Magnum P.I. style) to check out the reviews. Bill Holleman's name popped up w/ an impeccable reputation so I chose him. My short sale situation was full of barriers and problems on all sides of the deal but Bill said not to worry and that he would be there to guide me through every step of the way. And that he did. It helped that Bill was local, he knew the area I was buying and was familiar with the property, so he was naturally very knowledgeable about the intricacies and details that one could overlook - - like the type of insurance to get, the property assessment value, type of inspection, the taxes, and the associations we had to deal with. After a few minor bumps and delays due to the complexity of our situation we finally reached an agreement. Bill had everything ready on hand in time for closing, and also explained how that scenario would go as well. It was very useful and value added information. Closing was smooth, Bill even called me after to see how everything went - - and as a 1st time home buyer I was ecstatic and jumping for joy once I had the keys in my hand. Bill laughed with me on the phone as he was very happy and pleased to see another happy home owner. I love the fact that he was straight-forward and honest, and walked me through the whole process. Should I ever need to re-finance I will look no further than Bill Holleman at Prime Lending, he's earned my trust and business.

David was my listing agent for a home I sold, and I could not have been happier with the level of…read moreservice I received. He was extremely hands on with all the touch ups and repairs needed to get the house in top shape for listing, him and his wife doing much of the work themselves. Their staging was outstanding ( they provided the decorations, plants, and even some lawn furniture ). I researched David's activity list ( list of homes sold and DOM ) and almost every home he listed sold in just a few days. I was no exception. We had multiple offers within 3 days and sold above list price. I'm sure that his hard work added 10-15K to the price we got for the home. I would highly highly recommend his and his wife's services!

We have had the pleasure of working with David and Lori two times now. They both bring decades of…read moreexpertise and professionalism when buying and selling a home. David takes the burden off of you when buying and ensures all of the issues are resolved before moving onto the next stage. Lori staged our home beautifully and sold our house in less then two weeks. They're both a phone call or text message away and you never feel like you are chasing down your Realtor. We highly recommend them to family and friends.

This was a very smooth and organized team at Austin Capital Mortgage from start to finish. They…read moretold me what I needed to do helped me along the way and got me the paperwork that I needed. Jeff responded quickly to all my questions he returned. My calls promptly and the whole team is very organized. I refinanced my home in three weeks from the first call to closing. thank you Jeff for making my refinance, so smooth and stress-free. I recommend Austin Capital Mortgage to anyone that is looking to refinance their home or purchase a new one.

We worked with Tom for a refinance and it was a rather difficult process due to the underwriter…read morebeing rather strict but Tom came through in the end and handled everything thrown his way. Highly recommend working with them.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

If this agency could be rated a zero, that's what it has earned. I would definitely not recommend…read morethis realty company. Samantha, who self-described works for Volt, was rude and would not leave when requested. Unacceptable. Will be writing the board of realtors, as well. There are too many great agencies out there. Skip this one.

I couldn't have asked for more from a realtor. In fact, I definitely wouldn't ever have imagined…read morethat my realtor would be as much help, and make our home buying process as pleasant, as Tony did. My girlfriend and I decided to start looking at homes in June 2020. We found Tony online and loved his reviews. After touring our first house, we started asking him basic, first time home buyer questions about the market, the process and what we needed to make an offer. We knew nothing. Tony patiently took us through everything. There was never any pressure to commit to him or anything. Never did he make us feel like we were dumb for asking something. All he did was answer our questions and say that he is available whenever we wanted to see more houses. It was just positive vibes throughout. The Austin market is crazy, and we saw 30+ houses over the next few months. We lost out on 5 offers. Throughout the process, Tony never pressured us to make an offer, nor to raise our offer. He evaluated every opportunity with us. He listened to our thoughts, and added perspective if we asked. He was our partner. Always knowledgeable always patient. And I hesitate to advertise this because I know he has a family, but he was also almost always available. We felt like we were a team and he was always looking out for our best interest. When we were our most frustrated, Tony assured us that we would get something. He told us not to give up. When we finally had an offer accepted, Tony was as excited as we were. He helped us with everything - mortgage, inspection, and even recommending contractors to work on our house. Tony was willing and advise us long after the deal was done. He clearly just enjoys helping people. I can't imagine having gone through this sometimes stressful process with anyone other than Tony, and I'm so grateful we found him. Cannot recommend him highly enough. Plus, the dude has great hair.

I'm in the process of finalizing a home loan through Trent Jackson of Mission Mortgage in…read moreAustin,TX. Mission Mortgage and Trent were the preferred mortgage company for Brohn Homes, and as such, additional benefits were available for using them compared to other lenders. Over the past two months, Trent has displayed a level of knowledge and professionalism that I have never seen before from any individual in any profession. Mortgages can be confusing and stressful. He has brought such clarity to this process that I have complete confidence, down to the cent, how much my home purchase will cost me. He goes to amazing lengths to make everything simple, unmistakable, and transparent. He has always been concerned with my comfort and understanding and remains committed to being a trustworthy partner in this process. I cannot give a more complete and unconditional recommendation for Trent, nor can I imagine anyone doing a better job as a mortgage broker than Trent. If I ever have to purchase a home again, I will go to Trent. If anyone I know needs to buy a home, I will send them to Trent. If I even hear that anyone in this city needs to buy a home, I will inform them of Trent and Mission Mortgage. Trent Jackson and Mission Mortgage have displayed a rare level of commitment to customer service, transparency, and integrity. They are simply the best at what they do.

Nelleen McCormick was absolutely incredible throughout the home purchase mortgage process. She was…read morehighly responsive and available whenever I had questions, clearly communicated the various milestones throughout the approval process, and helped us understand the potential roadblocks our specific situation had for underwriting. Nelleen's inherent organization, level of due-diligence, and rapid follow-through helped make a stressful, high stakes situation like purchasing a home much more manageable. Although we ultimately went with another lender - I am absolutely saddened we could not continue working with Nelleen - she is by far one of the friendliest and intelligent loan officers I have worked with and I would highly recommend her to anyone seeking lending services.