They were quick to respond when I was in need of a locksmith, and were awesome to work with…read morethroughout the entire process of replacing a door lock. I highly recommend this team!

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Out of all the workers besides another good worker like Linda; Rainel M., she is easy to talk too…read moreand she understood exactly what I was saying and undsrstood. She didn't get you frustrated. We need more workers like this. She gets the job done.

Beware of this discriminatory management company. I applied to an apartment in one of their…read morebuildings and was told I qualify (good income and good credit) but was denied because I'm not married? (which is illegal and technically housing discrimination) they only said it verbally I guess they didn't want written proof. They asked me and my boyfriend for countless documents - I even provided proof of our perfect on-time rent payment history - and yet they strung us along only to tell us they denied our application. It's a very shady company and very discriminatory to treat people like this. Beware

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

I would recommend staying away from renting in a building managed by this group. Brandon Friedman…read moremade a conscious effort to keep our security deposit by billing us for "damages" that were either there before we moved in or normal day-to-day wear. Fortunately, we had dated photos of the apartment showing it was in the same shape as when we moved in a few years prior, and we were able to get most of our deposit back after a lot of back and forth. If you're a tenant in one of their buildings, I highly recommend documenting the condition of the apartment when you move in (missing screens in windows, small chips or scrapes, etc.). Otherwise, they will make every effort to keep your security deposit.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

VK Property Management is great company. They have been…read moremanaging our condo in Bushwick for only 3-4 months but I already can see the difference. Thank Management changed a few contractors and building is much cleaner now, and if there is an issue - it's being resolved practically instantly. Sagi (Board President).

VK Property Management is a highly skilled and dedicated team of real estate professionals. Having…read moreto deal with different management companies, I can tell the difference in VK Property Management's approach. Katherina as the president cares about the success of every building under their management. She is proactive and provides creative solutions to the most challenging issues.

The leasing office is completely incompetent. I have lived at 275 South Street for 2.5 years and…read morethey have not once processed the rent check correctly or in a timely manner. I received invoices mid-month every single month stating I am 1, 2, even 3 months late when I have paid in full and on time every month. Nancy Marzano and Eileen Martinez (she rated herself/NMG 5 stars below, the most work I've ever seen her do) are the two contacts in the leasing office. Nancy never responds to emails. Eileen will respond but not answer the questions. Most recently I received an invoice stating I am 3 months behind, I emailed both of them with photos and details showing the check numbers and when they were cashed, and stating I wanted them to confirm everything was paid to date before I utilize their new online rent paying system. Eileen emailed me back a day later and asked if my August rent had cleared. Within six minutes I sent her screenshots and reiterated the information on check numbers from my first email showing all checks, including August, were cashed. Then no response now again for over 24 hours. It has been a nightmare with the company, which is a shame because I like my building. I will not be renewing when my lease ends. They have lost individual checks (which was strange when I lived with two roommates and I mailed the checks in the same envelope.) They also charge you a late fee when THEY lose one of the checks in the envelope. They also don't cash them at the same time - I once mailed 3 checks together on the 30th, and one check was cashed on the 8th, one was cashed on the 20th, and then they assigned a "late fee" because they somehow lost the third check. In addition, I was living with different roommates the first two years. When they moved out, I signed a new lease. Even though by law they are to return the security deposit within 30 days, it took over 100 days, and that was after the 3 of us were calling and emailing multiple times.

They simply never respond to phone calls or emails about basic fundamental things from tenants…read more Want to apply for building parking? Too bad. Want to pay your rent electronically? Too bad. You won't even be dignified with a reply. Doesn't matter how many times you reach out, or how many people you CC on each message. Crickets.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

They never resopond also, do not care their buildings or tenents. Nobody would work with them.read more

I'm NOT sure what is going on, or if they did a round of layoffs, but the team processing the rent…read morechecks are having serious delays. Everything used to be processed and cashed in about one week's time. However, I've noticed they now take almost 3 weeks to post my payment as 'received'. This can potentially cause issues because they can 'FLIP THE SCRIPT' and charge a late fee when in fact the rent check was sent in advance (weeks in advance), and nothing was late to begin with. It's an efficiency processing issue, or a staffing shortage. I have no idea which one it is, but i hope they don't label me a 'bad tenant' due to their inability to manage processing checks because they are trying to play some game, raise rent, or whatever. As stated, i have no idea what is going on and unclear if this is a result of layoffs, shortages, etc., but they need to ensure they are adequately staffed. They haven't done it to me, but there is a potential for someone to do nefarious things and charge a late fee when nothing was late to begin with. This could also be a post office issue as well because there have been things in the news about late deliveries and postal employees throwing mail, and packages away. I just wanted to share this because this has only started happening in the last 2 - 3 months. Other reviews have noted the same issue. Also, i don't appreciate GINGER L. sending me nasty messages. We all have different experiences with management companies and to accuse me of lying in my review was wildly offensive. She should have read my original review more clearly because there was clearly a reading comprehension issues. Anyone reading can clearly tell i was talking about my own personal experiences with them, and how i rated it based on the fact we rarely interact and when we do, they have been responsive. I've had bad experiences, and hope i never do again. Separately, i am not sure if they have biased treatment towards tenants based on where people live (i.e., bad neighborhoods), but i can picture that happening as well. However, i don't know so i can only say its my observations and thoughts on the subject.

Even a 1 star is too high. Ideally would be a negative star, but not possible. If you have a…read morechoice, I would think very carefully before renting in a building managed by Wavecrest. Poor communication. Poor follow-through. Little accountability. An exhausting management company to deal with. I would rather move to another state, than rent any home managed by this company. They will blindly raise your rent, and then not respond to email inquiries or calls. I have emails and call logs that show how much I've tried to reach out and then they don't answer.