This is a scam. Do not rent an apartment from Katarina or Marek. After we moved in, they tried to…read moremake us pay an extra 1k for the washer and dryer that were already in the unit and were included in the apartment. After moving out over 6 months ago, we still haven't received our security deposit. She claims to have mailed it but refuses to send tracking numbers or zelle/venmo instead. We are out thousands of dollars now because of her and won't get it back until it's resolved in court. Search Katarina and Marek on reddit to read even worse experiences. This city is expensive enough, don't make your life harder by working with them.

Katarina was very helpful for me in finding a new apartment! She was super attentive and…read morecommunicated great with me on my first apartment in new york city. She got me set up with a showing next day and was on time and answered all of my questions. During the application process, she was also super communicative and answered all of my questions - especially for my first apartment I got in NYC. I have recommended her to other friends of mine looking for their first place in the area! Thank you Katarina!

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

Building Equity Management was hands down our best building manager it in thirty years. Friendly,…read moreCourtious, Responsive. As a tennent there has never been anyone better. Highly Reccomend.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Tao was really exceptional. I had used another agent before him but with his help and connection,…read moreI was finally able to sell my place. He took time and got hand-ons to make the place sellable. He found the right buyer and was willing to work with me to sell. With patience and dedication, his service is truly worth every penny.

Tao was truly a diamond in the rough. Despite the apartment my partner and I applied to, he…read moreremained professional, responsive and caring. After our application was accepted he was quick to help us through every step and tended to any concern we had. My partner and I are so grateful for all of his help and accommodations to our needs. Tao is truly one of those realtors who stands out above the rest. Thank you again!!!

I rented an apartment this summer from Matt at Werba. From the first time we met in the office I…read morefelt a bit stress lift off of my shoulders because I knew we were in the right hands. After only a few weeks, my roommate and I got a great apartment that was larger than anticipated and under our budget. Matt was very responsive the whole time, always answered my questions with promptness and professionalism regardless of what hour it was, and we're really happy with the spot we've got. If you're looking to live in and around Ridgewood, you'd be silly not to start your search with Werba.

First time using an agency after many failed attempts at using sites like streeteasy. I was…read morereferred to Matt and from the first meeting I felt like I was in good hands. After the first viewing/deposit fell through, he was able to show me an apt well below my budget in the neighborhood I wanted. From then on the process was quick and easy (even the refund from the original viewing). I'm very appreciative of all his help. Super responsive, accommodating, and professional.

Screwed up my maintenance charges from the get-go, made multiple errors repeatedly (overcharged and…read moreclaimed my bank had rejected my last payment, which was not true), took months and multiple follow-up emails/calls to get an answer to a simple question about renovation, totally unresponsive. They're the worst. I'm seriously thinking of moving because they're so awful but I hear from friends in other co-ops that all these management agencies are terrible!

Is it irrational to expect a response to an email within a week or maybe two? Well, 7/13/24 was…read morethe last time my email was responded to. Poor look on their behalf. Truly unprofessional. To add insult to injury, service requests opened via their portal are closed regularly, with no feedback--head-scratching practices to say the least. I'd like to know what qualified VNYPM to earn the right to manage my building's services. Their predecessor's communication was impeccable. Let's see if the senior partners reach out indicating that my email address was flagged as SPAM, again. That was the claim back in August 2023.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

Boost management is horrible excuse of a management company…read more Honestly if you are considering renting an apartment that is managed by boost, run! Look for another apartment. I have been calling the office to talk to an agent or anyone at boost since September 2023. Their phone line is either down or just doesn't work. I've also emailed them at the email provided but still no response for months. No access to them via the app they use as well. It's essentially impossible to speak to boost management. I've asked the super to give me a mobile number or anyone he has contact with but he has told me multiple times that his not allowed to give the phone number out because "management company doesn't want tenants to have access to them" This is disgusting behavior. Tenants should have proper access to building management. Also note that boost wants to cut corners on all repairs and maintenance to try and save money. The super told me "management said we need to do the cheapest job possible so cover up or good enough is the job" So expect that service when renting through boost.

Time wasters. They post on indeed that they're looking for a job only to lead you on a wild goose…read morechase for the owner to ask you irrelevant questions pertaining to the job. Talking about " are you a hustler". Also pay was a topic that they tip-toed around cause they want to see how low they can pay you

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25