Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

-10 Stars They took…read moreover managment to our building. Besides losing checks and incompetent rent balance statements. They don't do anything about noisy neighbors, banging on the ceiling, continually waking tenants up at seven in the morning or 5am everyday . There's a huge rat infestation in front of And in back of all the buildings, they manage the refused to repair the problem. My property manager is totally incompetent. It He dosen't even know how to run a building. They refused to do any repairs.

The building (The Drake, Rego Park, Queens,) is not up to code and the tenants should be informed…read morethat they are not required to pay rent until it is. Bronstein Properties who is the current management company does not follow the law. They also discriminate against people with mental disabilities by making fun of them. Under the law, if the building code does not comply with the law, the tenant is not required to pay rent. The Housing Maintenance Code in New York City outlines the minimum standards for maintaining buildings and properties to ensure the health and safety of residents. It covers various aspects like sanitation, heating, light, ventilation, and fire safety. Owners are obligated to provide adequate janitorial services, maintain essential services like heat and hot water, and ensure the property is in good repair. Public Health: The code is a critical component of healthy homes initiatives, ensuring safe and habitable living conditions. --The dog sh*t that has been happening for the past YEAR that has been reported and ignored!-- Second code violation -- The code establishes minimum standards for building upkeep, covering everything from basic equipment to sanitation and fire safety. --The hoarding on the balconies, the grills on the balconies both fall under FIRE SAFETY.-- Third Violation -- The code addresses fire safety requirements, including the installation and maintenance of smoke and carbon monoxide detectors. --I was told by a member of the staff that he refused to replace the problematic fire detector/Carbon monoxide detector requirements . Major code violation-- In accordance with NYC LAW - There must be a 10-foot clearance between the grill and the building. You are allowing them on balconies. The proof is there. As it is my right as a tenant, could you please supply me with the latest Annual lead inspection. (Ignored) In accordance with what the manager of Bronstein Properties stated in her previous email regarding the fire detector, and stating that it is not an emergency, under the LAW you are required to follow the following. Please educate yourself so I don't have to teach you the laws of NYC, FDNY, Fair Housing Act and the ADA, if you want to be in the position that you are in, you are required to know the laws. "In accordance with the fair housing act, I have rights under the Fair Housing Act and other relevant laws which may require THE DRAKE (landlord or housing provider) to comply with requests for reasonable accommodation. PTSD is a recognized disability under Fair Housing Laws: Federal, state, and local fair housing laws prohibit discrimination (Both the lead manager for the company and the building manager chose to discriminate me because I have PTSD.) against individuals with disabilities, and PTSD is explicitly listed as a protected mental illness or psychological impairment under these laws.Right to request reasonable accommodations: As a tenant with a disability, you have the right to request "reasonable accommodations" to fully use and enjoy your dwelling. What are reasonable accommodations? These are changes to a landlord's rules, policies, or practices, or even modifications to the physical space, which are necessary for you to have equal opportunity to use and enjoy your housing because of your disability." DO NOT RENT FROM BRONSTEIN PROPERTIES! YOU WILL ONLY BE PUT AT RISK! THEY WOULD RATHER SEE YOU KILLED AS THEY HAVE PROVEN TO THE ENTIRE BUILDING DUE TO A FIRE THAT THEY CAUSED AND KILLED SOMEONE.

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Reviewing a management company is a bit like evaluating a car dealership, there is a tainted…read moreindustry presumption they are all deceitful, so you are wary to believe or trust them, or rely upon the truthfulness of online commentary and referrals. So, it is important to acknowledge and appreciate exceptions of excellent service and reliability; praising individuals who show competency and pride in their job duties, along with respect, courtesy, and value in their interactions. VNYPM has proven themselves to be this anomaly, deviating from low expectations by restoring confidence and care, rather than sustaining doubt and apathy. As a shareholder for nearly 20 years, in a Pre-War Queens Co-op building, my comparative observations about the detached, duplicitous, ineffective multiple management companies, and unqualified absent Supers I have had the misfortune to witness; have been transformed by Anes with his conscientious responsive team. Especially outstanding, Amy with her diligence, kindness, and delightful sense of humor; and, Izeta with her empathy, flexibility, and trustworthiness. Anes, one of the owners, is accessible via email or phone, and has responded promptly with genuine concern and diplomacy to any urgent matter I have had, particularly health related required accommodations. Thanks to Anes employing Neoly, we finally have a professionally skilled, and dependable live-in Super, who is attentive, friendly, and hard-working. When VNYPM was hired several years ago by our newly elected board, they took over a huge mess; from financial debt and instability, to prior mismanagement negligence, a mendacious incapable Super arduous to fire, and many complicated major repair and maintenance issues. Throw in a pandemic, which created complex and combative lockdown and safety issues to navigate, and additional financial strain on the residents and building. Because of the smart guidance and leadership of VNYPM, and their recommendations and partnership to the Board, it is really remarkable we are now in the best financial shape this building has ever been in, with visible improvements of a modernized elevator, and demolition and installation of tiled stones to our expansive exterior entrance. Looking forward to seeing the interior painting started, and floor cleaning finished, which will make all the difference to re-establish its faded glory, Every building's situation and priorities are different, but they all have the same management needs for dedication, responsibility, accountability, consistency, transparency, prompt honest communication, and decisive action. Management companies are being hired for their expertise, but, let's not forget they work for us, even though they are managing us! VNYPM shows an understanding of this reciprocal relationship, and how properly servicing these demands guarantees mutual success and stability for them, and our residential buildings. VNYPM is receptive to suggestions to what they could do differently or better so they can continue to grow and learn, efficiently problem-solve, and provide the highest client satisfaction. This open readiness to listen, is a significant distinction for me. I applaud VNYPM's willingness to think outside the box, and knowing when to compromise wisely. They offer creative innovative solutions, using only limited available resources, that realize the individualized vision for each building. This makes them uniquely qualified in my estimation, as they are both frugal, and inventive. Hope my positive review provides clarity in your consideration of VNYPM to manage your property. Professor J.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

Wavecrest is the worst management company in New York City. It is beyond me how they continue to…read moresecure management contracts. It is clear that something very insidious and very corrupt is going on between HPD or whatever city agency is responsible for having this management company grow so massive even with thousands of complaints from tenants all across the city.. I have never hated a Management company so much. Since they took over our building, it has gone downhill with rat infestation cockroach infestations, just absolutely horrendous . We are looking to sue this management company and get up from under them . They are wicked and I feel bad for anyone who ends up in a building that they are managing.. Wavecrest Management is the epitome of corruption occuring within New York City's subsidized and affordable housing. I am convinced that their ulterior motive is to scare everyone away, causing them to break their leases so that they can steal and accumulate stabilize housing units, and get all of these units to become market rate rental apartments , or worse, get rid of all of the original members of the communities and replace them with immigrants. Either way this company is ran by satan himself. BEWARE! Get a lawyer..

Poor living conditions under this management. I've had 5+ ceiling water leaks this year and have…read morenot received support from management. The repair team does not respond to my emails. Poor job at repairing the ceiling, worst job at analyzing and fixing the root cause of this issue.

It has been nearly impossible to get a hold on anyone at their office…read more I have had luck reaching Karen, who was incredibly helpful, but unfortunately, she was unable to help me with my specific inquiry. She did,however, ensure that the appropriate person follow-up with me in a semi-timely manner. I wish she was the person I had to deal with, she is the only person I have spoken to at this office with a professional attitude.

I've been here since 2017. These people have always been good to me. Most recently there was a fire…read moreabove me. And my Property manager Jeanie has been so kind and very efficient in helping me get back to normal. For years these folks have been good to me. Even when I had balances. They worked with me and was very patient with me. For that I am truly grateful

The 3 years that i've been renting with this property, not once do they ever pick up the phone…read more I've left them voicemails as well and they never return my calls. Asking the superintendent of my building for help is pointless. I visited their office to find out they have moved. I tried calling the number on their sign at the new location and no answer. Eventually they got tired of me calling that they turned off the phone or blocked my number because all my calls went straight to voicemail, AGAIN. Poor customer service and communication.

Rats and roach infested buildings. The worst management I have ever seen. The rent is too high for…read morethe poor quality of living they provide

My grandparents lived there in the mid 60's to the early 70's when the building just opened they…read morewere upscale apartments they were not co-ops or condominium style apartments the reason why my grandfather & grandmother had been the 1st tenants in their apartment only WHICH HAD A BEAUTIFUL TERRACE FACING THE BACK OF THE BUILDING WHICH WAS OVER LOOKING THE POOL MY Grandparents lived on the 9th floor. My Grandparents got the apartment for $300.00 a month for a 2 bedroom in the 60's which was pretty high priced for those years even though my uncle did all the architecture work.... Id still love to live there again with the front of the building facing the Grand Central Parkway & the back apartments are facing the pool. I still give it a five star

We have lived in this building for over 25 years. We chose to live here because it is safe and a…read moregreat location across the street from Flushing Meadow Park and a small park where children can play. The park across the street has tennis courts and paddleball courts and a nice playground. Of course Flushing Meadow Park is a huge Park with many many amenities. One of our favorite things is to walk around the lake at sunset. Priceless! The pool is closed right now pending renovation but when it's open I think this building will once again be five stars. We love our Doormen, especially Antoine and Tony there more like our own private concierge, much more than Doormen! They go out of their way to make sure that our needs are met and have often exceeded my expectations; sometimes I think they know what I need even before I realize I need it! These hard-working men make it a pleasure to live at the Fairview. 24 hour security is visible and constantly patrolling the building and the grounds. There is a courtyard with picnic tables and chairs to relax and enjoy the evening breeze. There is also a private play ground for residence and a small basketball court also. The huge laundry room makes it almost a pleasure to do laundry it is card operated and almost all the machines work very rarely have to wait for a machine. Parking can be a challenge so you may want to purchase an apartment that has a parking space on the lease already. There is both indoor and outdoor parking that is reasonably priced. The management office has always responded to my needs and addressed issues quickly and appropriately. Although I am not a pet owner, the building is pet friendly. Management seems to understand the importance of pet ownership and pet owners are respectful of their home and surrounding property. I have no issues with noise or pet waste. The subway is about a mile away. Plenty of buses within walking distance Including express buses to Midtown and downtown Manhattan.