Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

CHICAGO CLOCK has been throughout the life of my long love affair & history with grandfather…read moreclocks, which began in 1980, the source for the maintenance & care of all my treasured clocks.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

Came in here to get a watch pin and tube/collar to reconnect the links on my watch. It was $37…read moreafter tax. It only took ~10 minutes. It was a reasonable price so I didn't have to deal with it. The gentleman running the store was friendly. It's a small shop that has some Citizen and Bulolva watches on display. I think I saw a Tudor in the case, but their main focus is repair.

went to 3 jewelry stores with no luck on adjusting an odd pin system on an old watch. Came here,…read morewith almost no hope left, and they got it done in under 5 minutes for a great price!!!

This is an update to my first 4 star rated post. I brought in a weighted clock. It needed to be…read morecleaned and lubricated. I'm very happy with the work Jordan Clocks did on my wall clocks. Everyone who works at Jordan Clocks is pleasant, helpful, detailed and knows clocks. They are honest, no bull and charge a fair price. Their technical workmanship is excellent, the two clocks that they've worked on for me are keeping consistent time. I will be bringing my mantel clock in next.

Knowledgeable and friendly service. They were able to fix my grandmother's clock on site, and so…read morefar it's kept excellent time.

I took a ring in to Precious Fine Jewelry to have its mounting repaired, and upon picking it up,…read morewas just stunned to see what an incredibly beautiful job they had done! To say that I'm satisfied is truly an understatement, and I will definitely be returning to them with many more jewelry projects.

Beware... if I could give a Zero star I would. They completely ruined my grandma's antique ring…read more They can handle simple resizing but if anything else is needed, go somewhere else.

My grandmother's Ridgeway Clock (with the bing bong chimes) wasn't responding to lubrication…read moreanymore. It would just stop after around 15 minutes. This dates to the late 1960's or early 1970's. We ran into Tick-Tock at the Oregon (city) Market, which is held at the High School. I ran home, packed up my clock and brought it to them. Then came the call - it would be until July before he could get to it, but knew what was wrong - the bearings were all worn out. The guy who does the work was trained by the experts years ago to work on clocks like this, so we waited the 4 months for the call. We finally got it, and picked up the clock. Some tips: If you are going to ship your clock, use plastic bags from grocery stores to immobilize the mechanism / chains. This doesn't leave any residue behind (like the foam I used, which had to be cleaned off). Bring everything - the owner ran our clock for 2 weeks after he repaired it to make sure it would work when we got it home. The clock was packed well, the weights were double-wrapped in foam and bubble wrap, and the pendulum was encased in cardboard to prevent it from being damaged. The owner even included a small level (which I used and my clock was level). It's been running perfectly for 6 hours so I'm sure he's got it fixed and fixed correctly. It's also quieter than it was before, which I guess is because the bearings are all new and lubed properly. The repair person provided a card with a 2 year lubrication frequency as well. The price was exactly what was agreed to. No complaints, and I'm glad to have my grandmother's clock working again in my home. It sounds so nice. Now to address some comments: What clock repair place doesn't carry spare parts? A sane one. Do you understand how many different clocks there are in the world? Millions. Knowing where to find the parts is important, keeping parts on hand for even the most common clocks would take a huge warehouse and millions of dollars. I work on arcade games and pinball machines. I have 5 boxes of parts, so far I have been able to use 2 chips out of a $1000 inventory. Is that wise? Nope. Why does it take so long? Because this isn't McDonalds. It's a one or two person shop, and they work on stuff as it comes in. Ask up front, if you don't like the wait, go somewhere else.

My 100-year-old kitchen clock was completely repaired with new bearings etc. for $250. It worked…read morefine for about 2 months and then it started to chime short 4 times every hour. I sent an email but got no response. I called to leave a message, and the box was full. I tried all the phone numbers on their card, but they were busy or the called was dropped. My last resort is to go to Palatine and find Jim Denno at his home to get it fixed.

BEST I've found. I stopped by to have my Omega Seamaster serviced several months ago and completely…read moreforgot to leave a review for these guys, for which they provided excellent service. I'm always a little reluctant to hand that watch over to anyone not just because of the type of watch it is, but it does also hold sentimental value. They allowed me to stay onsite and hang out while they serviced the watch. While the watch was being serviced we sat and chatted about the history of watches and the future of quartz and digital, really a great experience all around and I would highly recommend going here with your time pieces. Something worth keeping in mind, especially during the pandemic, a lot of factories supplying parts for our watches and clocks are running much slower with production, so if your timepiece is held onto longer than you expected, you can bet it's supply chain issues and not this location. Good luck and I hope you enjoy your experience as much as I did

brought two clocks to be fixed neither were fixed right one had to go back twice grandfather clock…read morewasn't fixed right just about told me to live with it. I highly don't recommend bringing a to these guys.

I cannot say enough good things about this shop. Located in the heart of downtown Downers Grove it…read moreis a must to visit if you need something special. All of the rings, earrings, necklaces, bracelets, watches and other jewelry pieces that are available for purchase are of the highest quality and are gorgeous! Dariusz is also amazing at repairing jewelry. They take such pride in their customer service! It is so refreshing to know that you are in a shop that not only has the best jewelry around but it also values relationships with their customers. That's why they have such a large base of repeat clientele. If you are in the market for some nice jewelry or need some pieces appraised or repaired, head to Dariusz.

The best jewelers in the area, hands down. They have done a half dozen custom pieces for my family…read moreand they have all been perfect and very fairly priced. I can't speak highly enough.