This is the best clock and watch repair business I have found. Other so-called 5-star services…read moredon't return calls like Chicago Clock does. I smile when I read "unfriendly" in a review of CCC. They may not have the smiling style of the other places, they just have pure competent substance. They also may not be the "low price leader" in quoting a repair. But they guarantee any repair. I just brought in to them a 6 month old watch that had a hard-to-turn crown. I had taken it first to another place that told me they fixed it but that it was corroded and needed some winding to loosen it up. I discovered it was a quartz watch that needed no winding. The place unscrupulously had charged me $68 for the so-called repair. Chicago opened it up for me while I was there and found a gnarly rubber gasket that I had probably messed up myself trying to wind a battery powered watch. The technician should rightly have called me an idiot but instead just fixed it in 2 minutes, He did not want to charge me anything. I insisted on giving him at least a $20 tip which he reluctantly but appreciatively accepted. This is the kind of business I respect and will patronize again and again going forward.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

Beautiful clocks. Went in for battery replacement. Quick, friendly service & reasonable too! Would…read morehighly recommend!

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

Don't pass up Halim Time and Glass Museum for your antique clock repairs. Halim is an actual…read moremuseum, but don't assume that they are not interested in servicing your clock, far from it. The work performed on my clock was excellent, timely, and at a fair price compared to other local businesses. Cesar is the person to speak with, and he will treat you right.

Great company to do business with. Very knowledgeable and competent. Fair priced, courteous and…read morereally the kind of people you would trust to get the job done.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

I received a beautiful grandmother clock (a little bit smaller then a grandfather clock) and was…read moregiven high estimates from other companies right here on YELP. So I decided to give him a try. And I am so ecstatic that I did. I made the appointment and within a few days he contacted me to let me know he was on his way. He came in during this crazy pandemic and was very careful with mask and social distancing, for this i am very appreciative as I have an elderly mom at home. He came and dismantled the clock precisely and with great care. And it only took 45 minutes and worth every penny! He even told me the history of this particular clock and I am glad he is so knowledgeable in regards to clocks. He let me know he's been doing this for over 20 years and that says a lot. I can appreciate workmanship and precision. This is definitely a lost craft and I am going to keep his business card as i am convinced I will be purchasing another clock in the near future. If you need more info, don't hesitate to sent me a message as I think this review is not quite complete. Although I think i put in the important aspects. He is a really nice guy to do business with and again, i HIGHLY recommend him as he did come out to my house to do the initial fixing and completed it in 45 minutes. A lot faster then I originally thought. Please make sure that you make an appointment with him as it is by appointment only and his time is valuable. Haha I couldn't resist the joke, but in all seriousness, he is defintley a rarity when it comes to clock repair. And he was very honest about one of my other time pieces that he said would not be worth seeing since it was a newer mantle clock and would not even be attempted. I love honesty and that is a plus in my book.

Highly recommend this service. Not only did Tim accommodate my appointment to fit my schedule, he…read morewas prompt and immediately began working on an old grandfather clock. Did not try to sell me other services or products. Took the time to explain how to care for the clock going forward. Left it working like new again. Great Job!

June 22, 2025, Eric Randolph visited my 100 year old mother to repair a Howard Miller grandfather…read moreclock. He wrote mom's check for $550, and she signed. He removed the entire clock face and movements. As of July 20, 2026, he has refused to return her parts. He threatened and cursed my sister and demanded another $500 to return parts. He had excuse after excuse as why he could not meet for us to pick up the parts. He even stated he would send parts via UPS to her home. Beware of this individual.!!!

Edward made a repair to a clock and after payment was made I needed to get in touch with him…read more I left a couple of voice messages asking for a call back...he finally sent me a text message. I responded asking him to call me and he claimed he was in a doctor appointment and wanted to know what I needed. I needed a call back and asked him to call me - again. I then received a text with a waiving hand and the words goodbye... he said I was trying to scam him. I sent another text to him - since this was the only way he would correspond - I indicated some specifics to "prove" I wasn't a scam and asked for a call back. Was told he would call in 30 minutes. After several hours, additional calls and text messages I have not heard a word from him. AVOID - AVOID - AVOID

This is an update to my first 4 star rated post. I brought in a weighted clock. It needed to be…read morecleaned and lubricated. I'm very happy with the work Jordan Clocks did on my wall clocks. Everyone who works at Jordan Clocks is pleasant, helpful, detailed and knows clocks. They are honest, no bull and charge a fair price. Their technical workmanship is excellent, the two clocks that they've worked on for me are keeping consistent time. I will be bringing my mantel clock in next.

Knowledgeable and friendly service. They were able to fix my grandmother's clock on site, and so…read morefar it's kept excellent time.

My grandmother's Ridgeway Clock (with the bing bong chimes) wasn't responding to lubrication…read moreanymore. It would just stop after around 15 minutes. This dates to the late 1960's or early 1970's. We ran into Tick-Tock at the Oregon (city) Market, which is held at the High School. I ran home, packed up my clock and brought it to them. Then came the call - it would be until July before he could get to it, but knew what was wrong - the bearings were all worn out. The guy who does the work was trained by the experts years ago to work on clocks like this, so we waited the 4 months for the call. We finally got it, and picked up the clock. Some tips: If you are going to ship your clock, use plastic bags from grocery stores to immobilize the mechanism / chains. This doesn't leave any residue behind (like the foam I used, which had to be cleaned off). Bring everything - the owner ran our clock for 2 weeks after he repaired it to make sure it would work when we got it home. The clock was packed well, the weights were double-wrapped in foam and bubble wrap, and the pendulum was encased in cardboard to prevent it from being damaged. The owner even included a small level (which I used and my clock was level). It's been running perfectly for 6 hours so I'm sure he's got it fixed and fixed correctly. It's also quieter than it was before, which I guess is because the bearings are all new and lubed properly. The repair person provided a card with a 2 year lubrication frequency as well. The price was exactly what was agreed to. No complaints, and I'm glad to have my grandmother's clock working again in my home. It sounds so nice. Now to address some comments: What clock repair place doesn't carry spare parts? A sane one. Do you understand how many different clocks there are in the world? Millions. Knowing where to find the parts is important, keeping parts on hand for even the most common clocks would take a huge warehouse and millions of dollars. I work on arcade games and pinball machines. I have 5 boxes of parts, so far I have been able to use 2 chips out of a $1000 inventory. Is that wise? Nope. Why does it take so long? Because this isn't McDonalds. It's a one or two person shop, and they work on stuff as it comes in. Ask up front, if you don't like the wait, go somewhere else.

Thank you Tick-Tock Clock. Your service and professionalism is appreciated. Quality!!read more

This company did a great job of cleaning and repairing our grandfather clock. They recently helped…read moreme reattache my pendulum that became detached. They arrived promptly at reasonable rates. Ted & Donna Kaitchuck Evanston, IL

We were horrified to find that even though no work was done on our clocks we were still charged…read more$150 for a 10-minute house call! We would not recommend this service to anyone.

Awesome collection of jeweler. I just love their collection. Price is also reasonable.read more

Good people to do business with! Susceptible to your needs and tentative to details in repairing…read moreyour jewelry!