This is a fairly standard Casey's and I'm so glad it's here! Some friends of mine live a bit…read morefurther west along this highway and I've been driving this path a few times a year for well over a decade without a solid stop. To have a Casey's is certainly an improvement! This one is par for the course. Decent restrooms, okay selection. I remember thinking it could have had a few more options (think sparkling water), but aside from that it was an overall decent stop.

I went to the Casey's at 11110 E 23rd St in Independence and picked up the best bone-in wings I've…read moreever had. They were big, meaty, perfectly crispy, and quite a bit cheaper than the wings at Pizza Hut. But a week later I ordered their wings again, but my order went to the location at 11109 E 23rd St (which is several miles west of the other location). These wings were still tasty, but overcooked and dark brown instead of golden. Then a week later I ordered wings again from the 11109 location, and they were also overcooked. They also included a bunch of fried batter without the chicken, which was pretty disappointing. I think I'll try the 11110 location again, because the first batch was so good. Casey's seems to be moving up in the world, with locations popping up all over. I'm sure they'll give Quik Trip some stiff competition. Their pizza is pretty good, too, but their only salad offering is the Italian salad, which I didn't particularly care for.

I don't come to Casey's for gas, snacks, or coffee -- I come for the pizza. And honestly? It's…read morebetter than a lot of sit-down or chain spots. This time I grabbed a pepperoni and hot sausage slice off the rack -- 2 for $6 now (used to be 2 for $5), but still a solid deal when you just want a quick bite instead of a whole pie. One slice for lunch, one for dinner, and both hit the spot. Here's the caveat: consistency. It's usually high schoolers working the oven, and while they're doing their best, the cheese/sauce balance can be hit-or-miss. On weekends when the soccer/baseball fields are packed, I've often found the pizza rack empty -- probably because of heavy to-go orders. Whole pies are the same story: my go-to "Meat Galore with extra sauce" comes out excellent about 7 out of 10 times, but the other 3 depend on who's making it. That said, when it's good, Casey's pizza really delivers. It's flavorful, filling, and a great value. Right now, they've got a 40% off promo for whole pies -- not sure if it's just football weekends or other days too, but definitely worth checking if you're ordering a full pizza. Staff here is consistently friendly -- the cashier even helped me realize I was already a rewards member just by entering my phone number. Small touches like that make the experience smoother. Bottom line: Casey's pizza is one of the Midwest's best "gas station secrets." Just time it right and you'll get a slice (or a whole pie) that beats most chain spots.

We got the new jalapeno popper pizza with hot honey to go. Was on time, and the pizza was fine!…read moreCrust thick and chewy, but the cream cheese sauce was mild and so was the hot honey. Wish they still had the hamburger pizza!!!

Don't recommend this place. I was trying to get gas. I tried twice to pay for gas using the…read moreself-pay method at the pump, I waited TWICE for about FOUR MINUTES EACH TIME, and they wouldn't verify my card. The clerk didn't help. Left me hanging each time. So I just daid screw this. I'll just go up the street.

Casey's has some of the best pizza. It is fresh and has THE Best flavor…read more Don't underestimate gas station food, please.

This location provides convenience store items and on the go foods and drinks (including pizza by…read morethe slice) without the gas pumps outside. I liked the good selection of foods and drinks, the reasonable hot foods prices, the clean and nice sales area and the cheerful service at the counter. Nice!

Only place that was opened on Christmas Day having been driving on the road for 8hours just passing…read morethrough. Our order was wrong. Didn't get what we ordered for but the guy was okay about us disputing our chargers on Uber eats. I've had better frozen pizza.

Too many things had no prices marked. Also, prices have gone up a lot, and most things are more…read morethan I'm willing to spend on road food. And the manager/cashier couldn't get items that were supposed to be on sale to ring up right, so it took a really long time, and a lot of both of us going back-and-forth to the shelves. You have some things that are two for $4, but they don't show up that way on the ticket when you go to pay. And there are a lot of things on end caps with a reduced sale price posted, but many of those things really aren't included. Way too much time and trouble.

I love Casey's but this location is extremely dirty ...I came in to get a soft drink and there was…read morenot a section of the floor that was not super sticky, we literally had to pull our feet of the ground every step...even the tea had a very funny smell as if it passed through sewage to enter my cup...I should have known something was wrong with this location because it was destitute despite all of the houses surrounding it

We have been using this store for pizza and back before the current management, sandwiches…read moredelivered. Now they only do pizza. The Pizza is decent although about 1 in 4 times they will make the wrong order or leave off a topping. But last night, we ordered 2 pizzas using the app. We received a text saying Brynn was approaching, then a text that said it was delivered. It just wasn't delivered to us. We called the store and spoke to a young man who told us to call Door Dash because that was who delivered it. I explained that we ordered through the Casey's App and that they were the responsible party. He said I probably need to talk to a Manager. Then a woman came on and proceeded to say the same thing and I repeated my point that they were responsible for getting our pizza to us. She finally said I should talk to a Manager. It turns out she was just a cashier. Finally, Jackie the assistant manager got on the line. She began the same line of us calling door dash. I, for the third time, explained that we purchased through their app and they were responsible for getting us our food. 3 times I asked her to just remake the pizzas and have Door Dash redeliver. Each time she said she couldn't. I asked for the General Manager, she said her name was Barbara and she was at home. Finally Jackie said she would see what she could do and call us back. 30 minutes passed before we called her back. Jackie said she explained it to Barbara. Barbara told her she would deal with it in the morning. So we were left hanging. The next day I waited until 2pm and had not heard from Barbara, the manager, so I called her. She acted like she had no idea what I was talking about. Then she found a paper about it. When I tried to explain what happened she interrupted me to tell me my refund would be there in 3-5 business days. I asked her to let me speak but she continued to get defensive. When she finally agreed to allow me to speak I got out 2 sentences and then she interrupted me to give me the corporate customer service number. I asked why all 3 of the employees I spoke to told me call Door Dash and she refused to answer. She said that Jackie told her I wanted my money back and that she didn't know I had requested the pizzas to be remade. She blamed it on Jackie and because she, Barbara, wasn't there, she wasn't responsible. Finally she just hung up on me. So, I called the 866-922-0767 number. The automated call asks you to pick a topic, delivery issues was #3. When I hit 3 it immediately disconnected. I tried it again and it did the same thing.  Then I called the direct number, 515-965-6100. It was a different automated system but when I responded for customer support it sent me to the previous system which disconnected me as soon as pushed the delivery issues key, #3. So, the take away here is Casey's doesn't care about their customers. The employees are trained to deny responsibility, if not then why did all three use the same language blaming Door Dash and trying to send the customer to them. The managers are either poorly trained for handling customer issues or they are trained not to care. And why should they, if the corporate customer support system doesn't work, then they aren't held accountable. The absolute truth is that this corporation cares about 2 things getting our money and getting their paychecks. This type of terrible customer abuse is not a down-up problem, this is a from the top-down issue. Carrie Stojack, VP of Guest Insights and Jay Soupene, SVP of Operational Excellence, are clearly out of touch.  Sanjeev Satturu, SVP Chief Information Officer, and Chris Boling, SVP of Store Operations, should be reprimanded, if not fired for their inept management approach. (Satturu is also responsible for the App that rarely works properly.) But ultimately, it falls to President and CEO Darren Rebelez. A man that makes over $10 million per year heads a company that doesn't care 1 iota for their customers and fosters an atmosphere of customer abuse and community neglect. We aren't alone, others have shared similar experiences. Speak out!

Very nice staff. Very clean store and property. They use their space very well to keep people from…read moregetting bunched up. Coffee selection is impressive and always fresh. Most of all, though, I really have to say how nice the staff are. Very helpful, professional and courteous.

When you walk into a store you would think you would be greeted with a positive attitude, not get…read morelooked at with hatred, and ignored like I've done something wrong!!! Don't go here during shift changes!!!!

QuikTrip has the best convenience store staff hands down! We always have a great time at quik trip…read morechecking out the new items, especially the coffees. For the price you really can't beat QT for coffee! And they have always have good snacks and Especially good donuts!

(2nd review of 2022)…read more They're renovating the inside so don't mind the big sheet in the middle by the register. The cashiers are quick & sometimes 1 tends to 2 registers at once. The pumps are clean. Usually there's about 1/2 the pumps in use every time we go. We like this one cause it's easy to get in/out of. You can enter from College Blvd side or from Pflumm. It is a little difficult (timing wise) to get out of the Pflumm side if you're heading up towards 95th. A Hui Hou!!

The cashier on duty this morning was Very Rude and disrespectful. I Will NOT go back to this…read morelocation.

Ordered two pizzas online and got to the store and saw that they were running a special. They would…read morenot give me the special price even though I had ordered what the special was for.

I had never been into this Quik Trip before, and I was shocked when I walked in. The place was so…read moreclean and it was huge! I had heard about them having great ice cream and sundaes for so much cheaper than anywhere else! They just started carrying the Dole Pineapple Whip, that I fell in love with in Clearwater, FL. You can't beat getting ice cream there! You won't find it any cheaper! I was surprised at all the different products they sell! The staff were nice and very helpful! I'm so glad this is close to my house!

Stop and aired up the tires for free, great air pump! So I filled the car with premium gas and…read morebought a drink. Great gas station. If you want 5 stars offer ethanol free gas, it's better gas.