Ive had my stuff in here for 15 years, never had a problem with any employees here, always courteous, nor any problem with my storage unit. Very reasonable monthly cost. My monthly rent has never increased in 15 years. Always clean and tidy here.
Thank you,
Kathy O. read more
Picked up truck JH 1744 j from economy heated self storage on 7/11/2021 located at - (47414) 6 industrial Dr. Coventry, RI 02816 (401) 821- 8034. When I arrived to pick up truck and auto transport the Auto transport was stuck in the mud and could not be removed. I told rep I would pick up auto transport another day as I had to still load truck. I drove the 26ft truck straight home & had movers start loading it. Monday I needed to move truck from driveway & wouldn't start, Ignition was preventing key from turning truck on as it seemed locked up. I contacted Uhaul & spoke w/2 individuals Keon being my main contact sent vendor to my house after 2hrs of waiting & having movers stand around because if truck couldn't be fixed I didn't want it fully loaded. When vendor showed up he said ignition needed to be replaced. Vendor installed new ignition & still wouldn't turn over unless using pliers. Regional Mgr said just do that. I had to drive the truck 1000 miles. I had no choice since I needed to be out of house within 24 hrs.
When I went back to get auto transport the jack was hyperextended & would not lower. Field manager did fix problem.
When I drove truck south I drove into a storm & wipers did not work. This was not told to me wipers did not work on a 2019 truck. I could not pull over due to heavy rain & a revine on side of road. This truck is not that old of a truck & is in unsafe conditions for the next renter. No one should be forced to drive with faulty equipment & for a regional manager to tell a customer that using pliers will be okay should not be representing a company.
Uhaul has failed to correct this problem & issue any type of refund. Customer Service reps hang up as I'm telling speaking with them. read more
The service in this place is horrible.. The lady in charge will take your money and not credit your account until you say something. If you ask me she's lining her own pockets.. I wouldn't give this place one star for service.. read more
Economy indoor heated self storage offers a number of benefits including allowing you to drive in and out of the weather to get to your storage area. They offer maximum security, competitive low prices. All storage units are at ground level. They also have a fenced in area for RV's, cars boats, trucks and equipment. We are located just 10 minutes from West Warwick. We are open 7 days a week. We specialize in Climates Controlled Storage Facilities and offer rooms as small as 5X5 which are very low priced. We have a Dumpster on site, and in addition to toilets on the premises.