Carpet looks very clean and service was quick drying time of carpet wasn't to bad…read more Booking the appointment was easy was updated on when technician would arrive. Technician was very professional.

Scheduling was easy. James, the technician who came was respectful, pleasant and efficient…read more My stairs look great! He suggested that a slightly more expensive cleaning of my very thick area rug would be more thorough and effective. I bit. Jury out. Waiting for completion.

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Their response was timely, good work and genuinely liked them as people. Would recommend!read more

We had an awesome experience building our home with M&M. From start to finish, they really listened…read moreto what we wanted and made sure every detail was thought through. The house includes everything on our wish list and truly feels like the perfect family home. Our custom kitchen is a huge standout -- it turned out even better than we imagined and is easily our favorite part of the house. The quality of work is top-notch, and the whole team was easy to communicate with and great to work alongside throughout the build. They worked within our budget and helped us prioritize the most important elements in our home. Building a home can be overwhelming, but they made the process smooth and enjoyable. We couldn't be happier with how everything turned out and would absolutely recommend them to anyone looking to renovate any part of their home.

M&M renovated two areas in our home. They renovated our kitchen three years ago and renovated our…read morebasement last year. They did a such great job with the kitchen that we asked them back to do our basement two years later. The results for both were amazing. Both our kitchen and basement receive a lot of praises from our friends and guests. We strongly recommend M&M Construction for any projects you may have.

Great company. The owner, Mike, is a stand up guy. Honest, hard working and trustworthy. Mike went…read moreout of his way to make sure our home was safe and brought over air filter systems during a paint job. With 2 babies at home we really appreciated this extra step! Definitely recommend!

Had a small job to do Mel's did a wonderful job!!! Completed fast and efficiently! Highly…read morerecommended!

I saw Sal painting working in my neighborhood, read a positive review and decided to call. I spoke…read morewith Sal and within an hour, he was at my house providing me a very fair estimate and price for the job. Sal was friendly, engaging and professional. We discussed colors and paint and the next day, Sal was at my house on time and ready to start work. Sal worked hard and didn't stop all day other than to grab some lunch. He completed the entire job which included re-painting a large shed, re-painting all of the cedar above my garage and front doorway and my front doors in two days. He did a beautiful job, leaving my place cleaned and better than I expected in the end. I will absolutely be utilizing him again for my future painting needs and highly recommend Sal Painting to anyone looking for a hardworking, skilled and honest painter. Thanks again Sal!

Sal was great to work with. We started the process via a request for quote to paint my garage…read moredoors. He came over the next day and offered a fair price while clearly listing out what is and isn't included. We agreed and he started later in the day. The work he did was done well and with care. he take pride in his work which is important in painting jobs as its the details that makes or breaks a painting project. He did such a great job we decided to extend our project to include the front entry door. Again same great care and pride in his work. Highly recommend and tbh we are considering him for a deck restain project now next!

We had a serious water damage situation after a sewage back up, and there was overwhelming dealing…read morewith a mess and uncertain about insurance coverage, thankfully for as finished restoration came through for us they handle everything professionally from cleanup to drying and restoration and made sure the job was done, right a special shout out to Nixon. The owner who worked with us throughout the whole process he went above and beyond didn't charge a lot and genuinely cared about helping us get our home back to normal. You can tell this team values, honesty, hard work, and treats customers fairly if you're dealing with a water damage issues for S finish restoration as a team to call highly recommend

Nixon helped us navigate a ceiling leak in which his team needed to cut a hole in the ceiling and…read moreremove a light fixture, then repair it once we found and fixed the source of the leak. They did great work. They were very responsive, and worked around my schedule as we had some travel planned while this was going around. I'm very happy with the work they did for us.

I am very happy with the mold remediation of my attic I got a free estimate from Bob and I also…read morereceived 20% off the job highly-rate the work.thanks Bob

Bob went above and beyond helping me with my mothers home. In addition to removing the mold he…read morefound the source. He was available immediately for the estimate and prompt in responding, I highly recommend him.

The worst company on the market, they left the job unfinished and overcharges you, they also cause…read moremold becuase they are unprofessional

These company was booked through Amazon Home Services. Cancelled day of appointment due to "car…read moretroubles" or an accident or whatever. I live in the city (Chicago) and these guys are based in the Western suburbs. Why would they accept jobs in the city. So annoying. You can't could on these people, that's for sure.

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

What started as a positive experience ended very poorly…read more Adam was initially responsive and able to start the project quickly. However, early on there were miscommunications within the team that led to additional work and scope we did not agree to, along with issues discovered during the job (like leaking fixtures). After mitigation, when we moved into the insurance phase, communication dropped significantly. I understand they were busy, but responsiveness became a major issue during a critical time when we needed guidance navigating insurance. Things took a sharp turn when Whitney (co-owner) got involved. She was extremely difficult to reach--despite 15-20 calls, we never received a callback. Communication was limited to email and often delayed. The tone also shifted to heavy legal language, including lien threats, which felt unnecessary and stressful given the situation. We were previously told we wouldn't be liable beyond insurance coverage, but that was not honored. In the end, we paid more out of pocket just to avoid prolonged back-and-forth. Key takeaways: - Do not sign anything without thoroughly reviewing the contract--verbal or email assurances mean nothing unless clearly written in the agreement -Poor and declining customer service--especially during the most important phase - Use of pressure tactics and legal language that adds stress during an already difficult time A disappointing experience overall and a costly lesson learned.