The company was responsive to my request for a quote for a move-out cleaning and a move-in cleaning. However, the responsiveness ended there. After I confirmed the times and dates for both cleaning, I sent a follow-up email three days before the service to confirm again. No response. Hopeful, I stayed at the property on the appointment's date and time and waited for 25 minutes, but no one came. My call was not answered either. Well, thank you for making moving more stressful than it already is. I guess now I have to scramble to find someone who can do a last-minute cleaning job before we're scheduled to move in two days. read more

I agree with the other reviewers that Tsegyal is very responsive. Before any other cleaners even called me back, he was able to come in-person and verify the quote he gave me over the phone. He is very responsive to your needs via email. He and his crew are reliable and trustworthy. Their prices are reasonable, and I love that they do not use harsh chemicals so that I don't have that bleach smell for days. If there are specific things you would like him and his team to focus on, just ask. read more

Eco-Friendly Cleaning is the best! I hired them to do regular cleaning of our offices a little over a year ago and they continue to do a spectacular job every time! Not a corner left untouched; they leave the space absolutely gleaming! I also just hired them for move-out cleaning for my apartment and was completely satisfied and impressed. I cannot recommend them highly enough, both for commercial and residential cleaning! Thank you Eco-Friendly Cleaning!! read more

I was very appreciative of the ecological cleaning products that they used. My compliments end there. The cleaning was quite superficial and they broke an antique hurricane lamp. They were apologetic but offered no compensation. They were expensive - $100/hour. I was quite disappointed. read more

Eco-friendly cleaning to do a thorough cleaning of the whole house before we moved in. Though they did an acceptable job in some areas, they lacked attention to detail. They left the top of the fridge unwiped, they did not do the windows like they said they would, and just generally did not leave the house feeling sparkling and clean. They didn't clean some things well, but they ignored a lot very obvious dirty areas. We complained to them and Tsegyal came back to try to make things right. He did a few things but then strangely left without saying goodbye and with out addressing all of the concerns we had. I wasn't around while they were cleaning, but I did stop through and one of the workers was just eating his take out food at our kitchen table. That struck me as somewhat unprofessional. I haven't done too much hiring of cleaning professionals, but if I do in the future I'll try different service. read more

I contacted Eco-Friendly cleaning and another company to come estimate what it would cost to clean my house. Tsegyal was the first to respond, and his team completed the first cleaning before the other company could even send someone to do an estimate. They did a fantastic job -- in addition to a thorough cleaning, they left everything neat and tidy. I was so pleased that I ran through my house like a reality show contestant on move-in day. Great job! read more

Do not use this cleaning company. They came to clean an apartment today, but they don't know how to detail clean. We have seen and worked with numerous cleaning companies for the past 10 years, and this cleaning company did one of the worst cleaning job we have ever seen. If you want detail cleaning, this is not the company to hire. They even got defensive when we tell them that they need to clean more and clean more detailed. Clearly listening to what others have to say is not welcomed. Quite rude given it's a "service" company. Don't waste your time or money since you are better off cleaning it yourself. read more

I have to give this business an "a-ok" rating after all. Tsering, after reading my previous review, has been sincere and persistent in efforts to make good on their service and to provide me with value. I think that if you're very specific about what you want done in the opening estimate and negotiation process, you're going to have a good thing here. Tsering is very honest, very earnest and wants to do a great job. read more

I booked this place to do a move-out deep cleaning. The tenants left the place pretty spotless but I like to do a thorough cleaning between tenants anyway. I give this place a one star for 3 reasons: This company is responsive with the quote but tried to charge more than quoted! They confirmed but somehow forgot a Monday morning appointment. They finally showed up 45 minutes late and didn't offer anything. Lastly, the place is 450 square feet and for how clean it was left, I feel like for $180 it should have been spotless. Instead there is dirt in the sink and a big fat handprint on the refrigerator. Take off one star for each of those things. read more

I did not engage Eco-Friendly Cleaning but am writing this review because of the quick and accomodating response I received from an online inquiry I made requesting an estimate for our house. It turns out that we decided to stay with our existing service for the time being but if/when we do decide to change, Eco-Friendly Cleaning will be at the top of my list of companies to talk to just based upon my experience thus far. In a nutshell, I filled out some basic information online about our house and received an email estimate in a couple of hours. I asked for an in-person walk-thru estimate and was able to secure an appointment the following Saturday morning (this was Thursday). It is this sort of responsiveness that gives me encouragement and leads me to believe that had I engaged this company, I would not be disappointed. read more

This past July, my husband and I needed a cleaning service that we could fully rely on especially for our Airbnb guests (who were coming from different parts of the world). We were going to be away on holiday so we were looking for a cleaning company that we could entrust our house and guests with. Ecofriendly Cleaning Company was our savior! Our guests were all in praise about how nice and clean they found the house. Thanks to them, we have received great reviews on Airbnb! We are grateful to the owner (Tsegyal la) and his company for the excellent service. We'll reach out to them whenever needed and highly recommend them to others!!! read more

Was never able to even use their services since they rescheduled so many times. The final time they cancelled at the last minute same day. I was relying on them, I'm a single mother, and it seems they can't manage their schedule. read more

Tsegyal and his team are amazing! I'm the property manager of a large apartment building in Berkeley and they have been keeping it spotless for the past year. I am so glad I found them. Added bonus - everyone on their cleaning crew is super sweet and a joy to have around. read more

I had these guys come clean a recently vacated apartment. They quoted a good price, arrived on time, communications were easy and they did a thorough job. Highly recommended. read more

Gosh, I really wanted to like these guys. First, the good: 1. Timely, reasonable estimate 2. They paid special attention to a couple of bookcases that were covered in construction dust, which now look much better 3. The microwave and stove are spotlessly clean, which I'm not sure I thought was possible 4. The bathrooms were cleaned very well, especially a tub that was covered in paint because it had been used as a staging area for construction 5. They cleaned windows very well 6. They arrived on-time, and I felt comfortable leaving them in the house while I went to run errands. Now, the not-so-good: 1. They left bits of dirt on the kitchen counter - very strange. 2. Their deep cleaning service includes cobweb removal but they forgot their tool to reach our high ceilings so they just didn't do it. We have a lot of cobwebs. 3. I specifically asked them to vacuum behind the TV (a covered service under 'vacuum hard to reach corners' in their contract) but they didn't do it 4. They did a good job on the inside of the fridge but the outside needed to be cleaned with a stainless steel cleaner, which they didn't do and was consequently still covered in stains and fingerprints 5. They vacuumed the tops of the sofa cushions but didn't even bother to lift the cushions and check whether the sofa needed vacuuming underneath the cushions I emailed Tsegyal to let him know about these problems and he suggested that he would come back at 10am on a given day to correct them. I confirmed the time would work. At noon on the allotted day Tsegyal hadn't arrived - when I called he claimed he hadn't received my confirmation email (strange that this was the only one of 10 emails between us that had gone missing). He came over and I had to re-explain all the things that needed to be re-cleaned (or cleaned in the first place), despite the fact that I'd sent detailed photos and descriptions already. He brought the cobweb extender and cleaned some of them up and announced he was done. I pointed out a few more, and he would clean them up and announce he was done. Eventually I had to go around the living room and point out each cobweb for him to clean up, as his attitude deteriorated. Surely he knows what a cobweb looks like? Ultimately I wouldn't have these guys come back to clean on a regular basis, and I didn't recommend them to my neighbors who are also looking for a cleaner. Bummer. read more

A bit too expensive for me. Yes, it was a first time "thorough" clean (but then again the fridge was left dirty, dishes in sink, unfolded clothes on bed.) I have a 1br loft, a half kitchenette, and teeny bathroom. I even precleaned. $200 was a bit much for a job not complete. The cleaners where ver nice though, and seemed trustworthy. read more

I hired Eco-Friendly to do a complete house deep clean and carpet cleaning. Melanie was very nice and accommodating over the phone, working with me on how many square feet of carpet I would need cleaned and Tsegyal even came out to give me a free estimate. Both of them are very nice and personable. In the end, I am very happy with the carpet cleaning, but unfortunately they have fallen short on the deep cleaning. During the free estimate Tsegyal was able to see for himself what a large job this would be and I emphasized more than anything the entire house needed a thorough dusting due to some home renovations that have been going on for 6 months. First off, they were late. This is understandable, however I think this greatly impacted the lack of attention to detail and "deepness" of the deep clean because instead of having say 5 hours to clean, they only had 3. They were coming back the next day to do the carpet cleaning, so one would think that they could have finished the deep clean then, but they didn't. I expected this to be more than what the weekly housekeeper cleans and it was very disappointing. I know these guys were working hard because I was home with them, but light fixtures, wall frames, chair seats, floor lamps, dressers and table tops were left undusted. I almost felt as though I could have just done it myself. In fact, prior to their arrival I even got out a huge ladder and cleaned the top shelves of the highest bookcase (and we are talking high vaulted ceiling height), so they wouldn't have to. Like I said, Melanie and Tsegyal are very nice people and I would use them again for carpet cleaning, but definitely not for house cleaning. read more

I very much appreciate the timely response Tsegyal gives his clients. Whether you need an estimate, or just a last minute cleaning, he always tries his best to fit you in at your convenience. We've only had two cleanings so far, but I love the eco-friendly products. The house is clean, smells good, and I don't have to worry about toxic products that I don't normally use myself. His crew is quick, efficient, and quiet. I am home while they clean, so it is nice not to have to engage in small talk while I go about my own chores and work. All in all, I'm hoping to get my husband on board so I can have Tsegyal and crew come every other week. read more

Today me and my husband(N.C) got a house cleaning as we just moved to a new apartment which is very dirty and we could not clean all by ourselves so we called Eco-friendly! Guess what! They are very friendly and amazing people. Moreover the guy named Tsegyal asked us very reasonable rate. Now me and my husband are enjoying the clean house that we just moved in! read more

Tsegyal has been cleaning my place monthly for the last couple of years. Eco-Friendly Cleaning has always been accessible and flexible in accommodating my schedule. I appreciate the consistent quality and the good energy they bring to their work. They're good people. I'm glad I found them! read more

EcoFriendly cleaning is wonderful! They clean both my office and my house. They're good at what they do and I feel good knowing that they use sustainable and environmentally-friendly methods to make my home and work spaces both clean and comfortable. read more

Very responsive! Took care of deep cleaning and steam cleaning for my apartment move-out. No deductions from my landlord so I'm very happy with service read more

My husband and I started using Eco Friendly when we used to rent a town house and continued their services at a home we purchased which is double the size. Big or small, they are very detailed and overall do a wonderful job. I strongly recommend the services of Eco Friendly. read more

Tsagyel and his team are professional, courteous, customer service oriented and they want to do the job right. He is very responsive in returning emails and calls promptly. I have two dogs and four cats, so cleaning my house is a challenge with fur everywhere. He and his team easily adjusted to my animals while cleaning (they love cats and dogs) and do an excellent job from dusting to vacuuming to cleaning the kitchen and bathrooms. Attention to detail is important to Tsegyal, so point out areas that need special attention and they'll get the job done. read more

Last week I found a "$20 off of your first home cleaning" coupon at work. So I decided to give this company a try. I was quoted a pretty low rate and made an appointment for yesterday at 10:00 am. At 10:15 the cleaners hadn't arrived. Therefore I called the company to inquire about what was going on. The guy who answered the phone verified my contact information and told me he would call back within 15 minutes to let me know what was happening. Two hours later, there was no call back and no cleaners had arrived. read more

I can't tell you how great it is to have Tsegyal and his team come to my house every other week. I love that they only use vinegar and other natural products (no weird chemicals around) and still get everything shining. They are completely reliable--no last-minute switches or cancellations--and they do heavy tasks (like washing my wood floors) regularly without any special request by me. I hesitated before hiring a cleaning service because I didn't think they would clean like I would, but they do a much better job than I ever did. Highly recommended. read more

I have used Eco-Friendly Cleaning for cleanings (a handful of times) and carpet cleaning (once). They are the first/only cleaning service I have every used. A few things to share: -They do a good/thorough job cleaning -Tsegyal is lovely (reliable, trustworthy...) -They bring/use chemical free products -They do a walk through so you are aware of what is included (& if need be can request additional areas to clean) -I always state what areas need extra attention and they always get extra attention -The prices are very fair -I have recommended Eco-Friendly Cleaning to others and they too have been pleased Eco-Friendly Cleaning comes highly recommended. read more

These guys are wonderful - very thorough, good energy, cleaned our house top to bottom. I recommend them very highly! Also, reliable!

Well, if you are looking for a magic carpet cleaner, look no further ~ Eco-Friendly Cleaning is the one that I really liked. Tsegyal and his team did such an whole heartedly awesome job in a very professional way. The best part is there was no cleaning material odors at all. They were punctual, finished on time, paid more attention to certain areas that I had requested. After they had cleaned it, I felt like I got a new carpet put in. Also, Eco-friendly cleaning price is very reasonable as well compare to some others I looked at. read more

I recently moved to the Bay Area and currently living in an apartment with 3 roommates. As you might imagine, 4 college students living in the same place doesn't scream cleanliness. One of our bathrooms was an absolute nightmare, so we found Eco-Friendly Cleaning and got in touch with Tsegyal. He was fantastic! He responded quickly to all of my emails, came over to do a free estimate and did a great job with the cleaning. He even gave me a student discount for the job!! In short, a very good experience and we'll probably have him back once the school year starts... read more

These guys are fantastic -- and trust me, I am picky about the cleanliness of my home. My husband and I have a 100-lb dog so our place needs regular cleaning. We have used Eco-Friendly Cleaning for nearly a year, twice a month. They have always been very accommodating to what we need, responsive, trustworthy, and consistently thorough. In the past I've had house cleaners break things -- so that makes me nervous -- but I've never had any issues at all with Eco-Friendly. I asked them to clean my refrigerator and when they were done it looked like a brand new appliance. Squeaky clean. To me it's a no-brainer -- if you want to trust cleaners in your home, go with these guys. read more

Tsegyal and his team have been helping us maintain our three-dog house for several months now and we are thankful for their work. All members have been kind, communicative, and responsive, as well as responsible. Thanks goes out to Eco-friendly Cleaning. read more

My name is Jinpa. We hiering Eco friendly cleaning for move out deep cleaning. Tsegyal and he's team did such a good job. They are price is reasonable and they are reliable. As well as responsible. I'm highly recommend them. read more

They contacted us to see if they could come clean our floors for free, and did come to scrub them. In their defense, it's clear that our floor hadn't been cleaned in years (we just bought this house) and it's a bad material that just sucks up dirt into all the crevices. I think if you want them to do something that isn't a regular everyday cleaning, you need to make sure that it is communicated in advance because the women don't speak english very well. (they're from Tibet, I think.) They are nice people and do want to do a good job. read more

Left mess for us to clean up--scraped windows and let little bits of dirt fall all over. Left scotch tape on window. Said they "gave us a deal" but charged $100 for inside only but did not come prepared, came late, spent 20 minutes on the project. Would not use them again. read more

Tsegyal first contacted me via email and scheduled a visit next day. Yesterday he brought two another cleaners to my apartment to do a wonderful cleaning job for about 3 hours. Again, Tsegyal is very helpful, kind and honest :) read more

I was looking for cleaners that would be reliable, efficient, careful AND use non-toxic cleaning products. Tsegyal and his team have fulfilled all these expectations and for a reasonable price as well! We have an older house that is harder to maintain along with a pet that sheds fine hair and it is easy to miss things but they are thorough each time. read more

Tsegyal and his co-worker cleaned our house for the first time yesterday. They did a wonderful job in our house which was quite dirty and full of art, books, etc. Our house was sparkling clean and so beautiful when they finished! Tsegyal was very responsive to our needs and requests. We are planning bi-weekjly cleaning with Eco-Friendly and recommend them highly. read more

I use Eco-Friendly consistently and am completely satisfied with the excellent cleaning and friendly and courteous service.