I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

I went here and asked if they offered wash and fold services for regular laundry. He seemed very…read moreunsure but eventually said yes. I had about 1-2 loads worth of clothes (see picture)....Maybe it was the language barrier or something but when I went to pick up the order he shocked me saying it was over $408!!!! Egregious and disgusting. He argued with me when I asked if he was serious...I was beside myself and tempted to call the police...for what was likely 20 minutes worth of work.. I told the joke of an owner that I could have purchased a nice new laundry machine for that cost. He laughed in my face in response. He knew he was doing me dirty. Just Terrible. Stay away

Really good service at an affordable cost. Read about the place online and based on the reviews,…read moredecided yo try this place; quite a bit out of way. I am really glad I chose this place.

Great place to go for your dry cleaning needs. They take good care of your clothes and they pick up…read moreand deliver. Tried a few services in the area and this is by far the best.

Tucked away in the plaza between Firehouse Subs and The Sound Room. Friendly, efficient service…read morewith short turn around time. They did a great job with my trousers, blouses and blazer. Alterations are available on-site for your convenience. Use the VIP parking spot to run in & run out with ease. ~Christy

Took my wool coat and a formal gown there because it's a green cleaner. They were ready when…read morepromised and looked great!

Best cleaner in the area. Know my family by name and get our order as we park the car. Never…read moremissed a request, clothes were always perfect. Great local business!

Awesome service. I left my old cleaner because of shorty service and lack of respect for my…read moreclothing. Not here...they take care of my clothes and do a great job.

We lived near Valley Cleaners for 14 years. They knew our names and were always friendly. I…read moretrusted them with everything we brought in. Three years ago I moved about 45 minutes away and forgot I gave them my daughter's wedding dress to preserve. They called out old home number trying to reach out to us. My son dropped something off yesterday and they asked if we were related. They said they had the wedding dress safely tucked away. I can't believe how wonderful and kind they are to hold onto the dress keeping it safe. I just picked it up today!

I'm not sure how long we've been using West Oak, but it has been many years! We typically drop…read moreclothes off there weekly. The employees are friendly. The turnaround time is great. All good dry cleaners are not inexpensive and I feel like their pricing is in line with others. You can pay less, but you get what you pay for! Our clothes are often ready even sooner than quoted at drop off. My husband often has little things here and there on his dress shirts and they miraculously get most of it out! They've replaced buttons I didn't realized were missing. And they're really close to our house! Really couldn't ask for more from a dry cleaner!

I've been coming here for a while now, and each time I've received friendly, great service with…read morequick turnaround times. Not sure about you, but what more could you ask for when you're getting all of that? Highly recommend.

This place is the best cleaners around! They do great stain removal- quick turn around time, never…read morehad any issues! They offer great coupons with the app! They repair and alter clothes and all my stuff comes pressed and perfect! I think they do the best work for the best value!

Clothes were cleaned well. However, on two occassions I was given someone else's clothes during…read morevalet pick up. I had to return to exchange the incorrect order for my clothes. No refund or credit was applied for their mistakes. It was frustrating and making the return trip was an inconvenience. Unlikely to use in the future since this happened more than once.

I was very happy with the service at Dryclean 1-2-3 in Fenton. The dry cleaning was excellent…read more The clothes look great! Also, the clerks were helpful and willing to rush my order when I needed the clothes soon.

Have been a customer for maybe twenty years. Have always been satisfied and if we ever had an…read moreissue, it was resolved. They found and returned my I'd more than once.

First time at this American Cleaners location. It's the week before Thanksgiving and I'm finally…read moregetting my winter clothes in order! I know, I'm late. I had a stack of 12 sweaters for drying cleaning and my regular cleaners charges $7 per sweater which I thought was excessive. I happened across the American Cleaners Ad with their coupons and it says "any regular sweater $2.99." Score! Love it! I picked up my sweaters 48 hours later and they were all clean and pressed and hung nicely on hangers with plastic. No doubt I'll be back here!!!!

My husband and I were long-time customers of another close-by dry-cleaners, but heard a radio…read morecommercial for Starcrest Cleaners in Town & Country and decided to check them out. We have been very pleased with the way our shirts have been handled, as well as their great (and very friendly) customer service! We will continue to use them for all our dry cleaning!