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    Gutter Boys

    Gutter Boys

    5.0
    (4 reviews)

    I had an unusual experience with Gutter Boys that showed me a great deal about their…read moreprofessionalism and integrity. I needed larger six-inch gutters and downspouts because heavy rain can overwhelm the existing system and cause flooding at my home. Gutter Boys came out, carefully walked the property with me, understood the drainage problems, and prepared a detailed quote covering the gutters, downspouts, heat cable, valley shield, and gutter guards. Their representative was knowledgeable and confident, and their recommendations gave me a lot of confidence in the company. Their complete quote was $4,520--about $400 less than the competing $4,922 quote I had received for substantially the same scope. Based on my conversations with them, I intended to hire Gutter Boys. Unfortunately, while rushing to complete the project before surgery and the next major storm, I mistakenly approved both companies' proposals. Another contractor completed the installation the day before Gutter Boys was scheduled to arrive. Gutter Boys had already reserved the day, arranged for their six-inch gutter machine, and sent a crew to my home before I realized my mistake. They had every reason to be frustrated, but they handled the situation graciously and professionally. I offered to compensate them $250 for the lost time and scheduling disruption. They accepted that amount and promptly refunded the remaining $625 of my deposit. I cannot review their finished installation because my mistake prevented them from doing the work. I can say that their evaluation was thorough, their quote was detailed and competitively priced, their communication was excellent, and their conduct after losing a full day of work was exceptionally fair. I would confidently call Gutter Boys first for future gutter work.

    I checked out multiple places. Gutter Boys answered so fast! And through email! The other companies…read moremust be through a service cause I got bombarded with 800# phone calls... on the weekend even. Gutter Boys didn't and seemed more small business. We sent a few emails back and forth and even scheduled the appt through that. They were on time for the appt & worked SOOO fast!!!!! I just needed a gutter cleaning. They cleaned up all the debris they blew onto the ground and even blew off my whole driveway! They were so nice! Will definitely use them again!

    Mountainland Exteriors

    Mountainland Exteriors

    1.7
    (10 reviews)

    Mountainland Exteriors hires good contractors to do good work, so that's a good thing. However, the…read moreowner of the company is a terrible communicator. Terrible! Someone was supposed to come to the house and discuss the roof, what it will look like, what needs to be done and when; the process of it all. That never happened. Someone came here to take measurements, but never discussed the aesthetics of the roof (a salesman was supposed to do that or something, but he never showed up). We waited to learn more about the financing of the project, payments, etc. and the owner didn't follow up with us until I called him the very morning the roofing contractors came to our home to get started. They just showed up and were ready to work (although that is not their fault) even though we had no idea that they were coming over that day and no one had discussed the aesthetics and the financial side had not been confirmed. We were waiting to get all this information and never got it and then BAM! There they are, ready to work. Ridiculous. We have been waiting for them to let us know when the gutter contractors will get started. We keep hearing "oh, probably Monday next week" from Mountainland, which was said to us a lot while we were trying to figure out when someone would come by to talk about what the roof would even look like (which, again, didn't happen until the very day they showed up to start the new roof). They are supposed to be here Tuesday next week. Ok, fine, but where is the communication!? I don't need people just showing up at my home unexpectedly to do work. I need a time frame and I need communication and it would make sense that the company would actually stay in contact with us as opposed to us always having to badger them to find out what the hell is going on with our project. Today I learned that we are being charged an extra $1799 because some extra wood was used to fix a portion of the roof. NO ONE let us know about this extra cost. NO ONE! It was a total surprise to us and we are, to say the least, pissed off. Very pissed off. That extra cost absolutely should have been made clear BEFORE that work was done. Again, zero effective communication from this company. The contractors who put on the new roof did a lovely job. That being said, I would take it all back and call another company to do the work or I would have hired them independent of Mountainland. Price changes in the amount of nearly 2K should never come as a surprise to a customer. Never. I feel screwed over; totally duped.

    Awful company. DO NOT DO BUSINESS WITH THEM!!!! Please know…read moreI had my roof replaced in Aug 2015. The company did a similar situation to what I just read on the BBB complaint. I did not have the funds to replace my roof and would need to qualify, if not could not do the job. Well, I got the call back... yes, your qualified and ready to go. New roof installed and then the follow up call demanding payment in full. I was so shocked and had to come up with the money I did not have. It was such a deceitful situation and felt the company was just awful. I am sad I did not leave a review sooner perhaps the guy who left the complaint on the BBB would not have been in the same situation. I have read through the bad reviews and sure enough it looks like they still do the same thing. Please know there are many good business out there and I leave great reviews for people who are deserving of it. I also believe it is important to inform others where there is something not good going on so that innocent people don't get taken advantage of. Don't just listen to me, read the other comments, reviews the BBB then make your informed decision.

    Eco Clean - solarpanelcleaning - Updated August 2026

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