The staff was extremely helpful. I needed to buy track spikes and they knew just what to recommend…read more Highly recommend.

I have been a SoundRunner customer for a few years now. They worked with me till I found a shoe…read morethat was right for me and now I basically just get the newer model when I need to get a new pair of shoes. The staff is always helpful and friendly. They are experienced runners and really know what they are doing. The shop is always neat and clean. On a normal day you could just walk in and someone will work with you in person however with Covid-19 running rampant they have shifted to try and overcome closing down to stay open for the running and fitness community they support. They offer virtual fittings by appointment but I already knew what I needed. I needed to buy a new pair of pretty much the same shoe I've been wearing. So I called and spoke with Amy and she was able to pull up my customer information by phone number and see the exact shoe I purchased last time and pick the shoes I wanted. I paid over the phone. I called when I got there and they ran the shoes out to me. The staffer who came out had a mask and gloves on and stayed 6 feet away as we passed off the bag. I was a loyal customer before this and I will continue to be a customer because of this experience. I hope they are able to stay open during this and continue to prosper.

Problems Solved! I could no longer go online and just order…read morethe same shoe types that I have been wearing for the past 20 years. I needed expert advice on how to comfortably fit my changing feet. The sales people here are so knowledgeable and pleasant and didn't mind the process of ordering different sizes for me to try on until I got the perfect fit for my large, different sized feet!

Absolutely amazing customer service. They had the perfect shoe to fit over my ankle braces. My feet…read morehave never been so comfortable! Sam spent all the time we needed with us and never made us feel rushed even though the store was packed.

Careful buying here. Even though they accept only cash when I tried to return shoes bought two days…read moreago as Mother's Day gift which were too small they said "it's too early. Ain't got no cash. Slow day. Store credit or exchange only". Have you ever heard of a legit cash-only business which opens the register with no cash available??? Sales woman wanted me out of the store quickly. When I said I'll be back this afternoon she actually said "call first before you come". Really???? The return is for less than $40 dollars and she didn't even bother to check amount. Draw your own conclusions. Very shady store.

Great customer service, very nice and knowledgeable about sneakers, they helped me get the perfect…read morefit for running

This location always have great customer service but this 1 particular day was amazing. Whenever I…read morecome in I always greeted and helped. Right before Christmas I had an issue with an order online that after numerous calls was still not resolved. They suggested I go in store. When I arrived, they informed that it was an online issues. With a packed store and 2 associates the manager multitasked and called in with me until the issue was resolved. They're always willing to help, whether it's something in the store I need help with or online. If they don't have it they will help you figure out where you can get it from. If it's something the carry but it's out of stock they're order it for you and have it shipped to their store for free. Can't say enough about this amazing team.

Such a great store, and pretty much the only one left in this mall at the moment! There was one…read moreworker, her name was Sippy, and she went above and beyond to help me find the right jeans.

This is my fave Macy's location near me! You always find a good sale here. Even though it can be…read moreexpensive b/c they sell some upscale name brands. Employees are always friendly & helpful! I will def return soon!

Macy's always has what you need for a good price which I'm grateful for. I just recently bought…read moresome gifts for my Best friend from there during their Black Friday sale & I know that he will love them.

Only spot to buy your outdoor gear from jackets to bikes / tents. Excellent customer service,…read morehighly knowledgeable. Value is what you pay for.

The two children standing behind the registers had NO familiarity with the contents of their own…read morestore. I wanted "long underwear" to keep warm when my clothing gets wet, they didn't have a clue. REI ~does~ have those things, but I balked at paying SIXTY dollars for a long sleeved undershirt.

An incredible artful store! This is the type of store where you will want to buy everything inside…read more Beautiful, unique jewelry. Jaw dropping accessories, including formal clutches. All of the clothing is stylish, on trend, and high quality. Between formal and informal clothing, this store has clothes for all ages. The staff is wonderfully attentive and friendly. This store is all around a 10/10

Total 5 star store. Has all the cool hip brands. Who knew this existed in Branford? Love it!…read more Even better selection that most Fairfield County stores all under one roof. Actually, this is the selection I'm used to in places like Los Angeles and Abbot Kinney. Awesome.