Great people. Excellent customer service. Quality products, including a selection of dog food not…read moresold in pet stores. You can tell that they love animals.

Came here because I saw a fellow Yelper post about it and I was intrigued. Also because I heard…read morethat often the owners bring their dog into the shop....and I wasn't disappointed. When I stopped in, I got to meet and pet sweet Elsa, which was the highlight of my day. She's a very calm and friendly good girl. The shop is in North Syracuse on Main Street, near a bunch of other businesses. If you don't know where you're going, you can easily pass it by because the signage sneaks up on you. There's a little lot on the side. When you walk in, you immediately see a case stocked with fancy dog treats. There were some shaped like tacos and cannolis and other adorable things, and many were Easter-themed. I couldn't resist packing up a couple to bring to my family's dog for my Easter visit. The pooch's reaction is to be seen, but I'm sure she'll be stoked. I asked the owners if they made the biscuits in house, but learned their delivered in from a boutique doggie bakery. There's a wide variety of cat and dog supplies here, at various price points. I'm not the sort to splurge on pet food, but if you are there are a lot of organic options. However, there's also a pretty wide and interesting variety for such a small store, and as I mentioned, there's items that fit with various budgets. This is a cute spot, and I think it's nice to support local rather than always buy from the big box pet stores. I'd come back, and I'd certainly send any animal lover this way.

My dogs love coming to Carms! Always had a great experience here, and the staff were very…read moreinformative and friendly.

Horrible groomer. Lying staff. Rude receptionist. If you call, expect to receive a recording. If…read moreyou have an 8:00 am appointment for grooming, expect your animal to be immediately placed in a kennel. Dogs do not go straight to bathing. Groomer and receptionist take their break at 8:00 to smoke and chat in the parking lot. Also, groomer arrives to work at 7:45 and needs a break prior to beginning the day. How do I know this? Staff thought I left as soon as my dog was dropped off. I was still in the parking lot a few minutes later, so I saw them. Groomer is lazy and doesn't bother to use shampoo or conditioner; not sure what product is supposed to be used for deshedding, but if one was used, it's definitely unscented! For basic baths, expect to pick your animal up wet, not fully cleaned, and unbrushed. $103 to have 2 dogs rinsed. I had to do about everything I paid for. Had to clean my dogs face, eyes, nose, and ears in addition to brushing. Loose debris in fur was not removed because the animals were not brushed.

The staff lied about requirements that my dog needed for surgery at Cornell and refused to advocate…read morefor my dog's needs because they were more worried about their own profits. I've had two dogs admitted to Cornell for surgery with ONLY puppy and rabies vaccinations yet they blatantly lied to me and said in order to even refer my Frenchie for BOAS surgery she needed additional vaccines and testing. This is FALSE. A male receptionist on the phone began yelling at me disrespectfully because I stated this and said all that mumbo jumbo wasn't necessary. He called ME disrespectful when THEY all have been lying to me for months and delaying a surgery to help my Maia BREATHE. Now I will take my business and all 6 of my dogs to a vet that actually cares about their patients over profits. Bye Bye.

YELP is an appropriate way to say that - Fayetteville Animal Hospital - 'bites'…read more There are doctors that appear to genuinely care about their patients. Then there are doctors for whom your pet represents a bottom line - nothing more. I have just had my first miserable experience ever, with the latter type of vet. A vet so profoundly uncaring, and unprofessional - she stormed out of the exam room, even before doing an exam, because she found out that I wasn't interested in buying any medications. On October 31st, 2024, from the start of my Australian Shepherds health check-up, all 'Dr. Jill' wanted to talk about were medications.. 'Was my dog UTD on his shots?'.. Was I using Bravecto for ticks and fleas?.. (They promote Bravecto).. 'Was I using heartworm and other worm preventatives?' When I explained, (or tried to) that Australian Shepherds are sensitive to meds, and I had lost 2 Aussies to vaccines, (not to mention family members whose dogs contracted cancers, and/or epilepsy from Bravecto).. she didn't want to hear it. Her next words told the whole story - "SO WHAT DID YOU COME HERE FOR"? I was taken aback, and said simply - 'For an exam'. For 50 years I have raised and trained prize Australian Shepherds with natural foods and herbal medicines with excellent results, my healthy animals living out a long life. But the downside of routine good health is a lack of experience recognizing what might be illness! So, we have the occasional visit to a 'professional' for answers. It happened that in October, Fayetteville Vet Hospital recently sent us a reminder that it was 'time for Molly's checkup', So, I made the appointment for my male, who had been scratching a lot lately. Not 4 minutes into the 'exam' - it came to a crashing halt after a short conversation with the young inexperienced veterinarian. Dr. Jill, upon gathering my objection to meds - STORMED OUT OF THE EXAM ROOM -SLAMMING THE DOOR!... while I was yet talking to her... completely 'cur-tailing' the appointment. (no pun intended). No eye exam, no ear check, no heart listening to, no discussion of my dogs condition, (other than telling me he had worms, which information was already paid for by the fecal exam fee.) I walked in a daze to the desk, where the attendant chirped.. 'That will be JUST seventy five dollars today'. With an emphasis on 'just'.. He seemed surprised at the low cost of the 'exam'. (Later, it occurred to me- that was because my visit didn't include FVH's typical bill increases from drug prescriptions.) I went home shocked. It doesn't matter how anyone feels about Bravecto or the rest of the vet prescription drugs; Or that my own experience with them has been a disaster (Caleb and Marshall, the dogs in the photos were both killed by vet prescribed meds) Or that there is an entire social media site called 'Does Bravecto Kill dogs'.. (Link Below) https://www.facebook.com/groups/fb.comgroupsdoesbravectokilldogsandcats That isn't the point. The point is that a pet owner should have the right to determine what they wish to give to their pet, without the doctor going ballistic and kicking them out of the clinic. IN FACT, within 48 hours of that appointment, I received a letter from Dr. Bunnell, the owner of FVH (Fayetteville Veterinary Hospital) - EVICTING ME from their customer base.. based on nothing more than my refusal to buy medications at the appointment 2 days before. At that point I had yet to write to him (I did after that), and had yet to voice a complaint.. But, after receiving the very cold eviction letter - I did write to the owner, but never got a reply. So I called him and tried to explain my concerns about medications,.. he cut me off and told me that "I' WASN'T listening." No.. Dr. Brunell. It is you and doctors like you that are not listening. Some of us are sick and tired of seeing our loved ones, both 4 and 2 legged, get sick, and even die, because of prescription medicines. The best veterinarians I have known, have been naturopathic. THEY LISTEN to their patients.. And their bottom line is FINE. They wind up with customers traveling great distances for the possibility of finally finding a vet that will HEAR their concerns. Dr. Brunell refused to refund me for the 'exam' that wasn't. Again, showing what they care about.. And it isn't your pet.

I had never heard of this place before my mom suggested it and man was she right. I have a very…read moresweet dog who is afraid of being groomed so I have always had to sedate her but this place seems to have put her at ease as she looks amazing and did not come home stressed out for the first time In five years. She did so well in fact that they suggested trying to groom her without sedation next which would be amazing. Everyone there seems to really care about the dogs and doesn't just treat it like a chore. I have had bad grooming with my dogs in the past and wish I knew about this place sooner. The owner Jackie groomed my dog and asked lots of questions and really cared and wanted to know how she could make Luna more comfortable. This place is great especially for those problem dogs like mine. 10/10

Started taking my 4 yr old golden retriever to Pink Pug as a puppy. They handled her with patience…read moreand kindness so it is not a bad experience for her. They know how to earn the trust of the dogs and our pup seems happy after the grooming. Took my 5-month old for her first grooming there for her first grooming and she also came back happy and beautiful. Highly recommend this business.

DO NOT BRING YOUR DOG HERE! I work in the daycare industry and I was told by a woman who worked…read morethere not long ago, they use shock collars on the dogs. HOWEVER they rotate them throughout all the dogs so sometimes they don't know what remote goes to which collar. when this happens they just shock every collar until they find the right one.....while they are still on the dogs...

If you're looking for a caring and talented team to groom your fur child - the Wiggle Waggles Groom…read moreRoom is the place to go. While it's located on a busy road, there are plenty of parking spots in front of the building and fairly accessible. Megan and Erika are patient and talented when they care for my dog's grooming needs. My pup is. 2 year old energetic yorkiepoo and they handle him with care. He always come back home happy. I tried their daycare once and received a report card after my dog's visit which I thought was neat. Overall, I've had many positive interactions with this business. Support local and use them for your pup care needs!

We just moved to town and my Chihuahua has been a bit nervous and uncomfortable since the move…read more Dave did such a great job with her and I highly recommend him.

I found CNY groomers online. David called me back to schedule and appointment, and i knew from the…read moreconversation that this was a good choice for grooming. He was very friendly and welcoming as a new customer. I brought my 4 month old puppy in for grooming and they did a fantastic job. Far more than i was expecting since my dog is so active. Delia was the groomer and she was saying she was unsure how much she could accomplish on a first groom appointment with a puppy. Well, she has the magic touch, because she was able to fully groom my shaggy cockapoo. If you are looking for some friendly folks to do a great job with your pet, this is the place. Thank you, David and Delia!

The owner of this business was so rude to us we were stunned to learn the location has allegedly…read morebeen open for 20 years. She refused to listen or consult us for the desired cut for our dog, and actually yelled at us about our arrival time (10am). The shop is in acute disrepair; it is unclean, disorganized and did not appear to offer a sanitized environment for our dog (or any animal). She behaved as if our breed (a Brussels Griffon) was an alien and informed us she did not have the patience, skill or interest in providing us with previously agreed upon services. As NYC residents we can handle gruff service but this hopeless and angry idiot would be out of business in a second if she didn't live in the sticks. Maybe it was actually a front for an upstate Hansel and Gretel operation, which would make more sense now that we think about it. Avoid this place if you care about your dogs or seek to have faith in humankind.

Im a hair dresser.. actually one of the best in around ! I can assure you that my pups get treated…read morelike gold at "BUBBLES N BOWS" and the dogs always have smiles on their pup faces and smell so good.. We all like to have our clients show up on time even if they are furry! I tip 20% to my pups stylist as well.. I mean lets face it.. they walk in for a hair-do and they come out like a day at the spa!

I adopted Zoey last July and she has been the best dog. She's loving, loyal, protective and she…read moreloves playing with her toys.

I recently adopted one of the beagle pups from the hoarding case and I cannot compliment the staff…read moreat the CNY SPCA more. The last time I adopted from there was years back, a cat, no offense to the previous administration but the improvements are amazing. They respond very quickly to any questions or request to see a pet after application is done. The kennels are all clean, animals well cared for. The don't leave you hanging for days when you call, ask questions or do application. The front desk ladies are extremely professional and well organized, as good, much better actually than other rescues I have seen. They have you bring in current dog to meet potential adoptee which to me is a GREAT idea, the young man that handled that was extremely knowledgeable and kind. In todays world of so many needy pets, they are the light at the end of the tunnel, wonderful people and amazingly professionally run. The adoption fee is also very fair considering how much it includes, getting a pet already spayed or neutered is a huge plus. I would recommend adopting from them to all who are looking for a furbaby to add to their family, Bravo SPCA!