I'm a busy stay at home mom so I sent my mom to Kohler to help me get a quote for a few new toilets…read moreand she came back to me with great options and Corey G's business card. While I did not meet him personally, he was wonderful to work with via email and phone. Just a fantastic communicator from start to finish and even great customer service beyond the sale. His responsiveness and knowledge made our toilet purchase stress-free. He even helped us navigate an unexpected issue we had during our install and was so quick to offer a solution and even follow-up. It's rare to find someone who stays this attentive and helpful these days. So just wanted to give Corey a 10/10 recommendation and huge shout out for his professionalism, honesty, and genuine care throughout the entire experience. Ask for Corey for your next Kohler purchase!!!!

I recently purchased a kitchen sink/faucet from Monica at Kohler Costa Mesa. After 3 months, the…read morefaucet began leaking. Monica worked with Customer Service to send out a cartridge to fix the faucet. When the plumber installed the cartridge and it didn't resolve the issue, she offered to call Customer Service to expedite the Letter of Replacement needed for Kohler Costa Mesa to replace the faucet. She then had the faucet delivered by courier in a little over an hour, rather than me do without a kitchen faucet over the weekend. My plumber returned the same afternoon, and I had a new faucet installed by 3 pm. Monica's initiative/coordination of all parties involved was truly an example of an employee going above and beyond to bring satisfaction to a customer. Kudos to Kohler Costa Mesa - Monica is an asset to your business!

The Original Cabinet Experts exceeded our expectations. They did an amazing transformation of our…read morekitchen cabinets and backsplash. All of their staff were professional, courteous, and excellent communicators. The level of craftsmanship was outstanding. Tijan, the project manager, was incredibly knowledgeable, professional, humorous and a pleasure to work with. His insight and solutions on how to solve several difficult cabinet spacing questions were perfect. Sam's cost estimates were competitive and slightly lower than other bids. Jorge and Efram were efficient, prompt and skilled. The project was completed on time with a minimum of disruption. We would definitely use The Original Cabinets Experts for any future remodeling. Great Job!

The entire team was highly professional, working quickly and efficiently throughout the process…read more Our cabinets turned out absolutely amazing! Thank you!

I took the Handmade Holiday Treats class at Sur La Table and it completely exceeded my…read moreexpectations. In just two hours, we somehow managed to make fudge, marshmallows, caramel turtles, and bark--which still feels a little unreal. Jessica was AMAZING. She kept an almost full class organized, on schedule, and stress-free while making sure nothing went wrong (no small feat when working with hot sugar). Her passion for what she does is obvious, and she shared so many helpful tips along the way. I'm comfortable in the kitchen, but this class reminded me there's always something new to learn. Huge thanks to Sur La Table for a fantastic experience, and an even bigger thank-you to Jessica for making us all look like pros by the end. Would absolutely take another class with her!

Dear Sur La Table Management, I am writing to share my…read moredisappointment regarding a cooking class I attended on 1-24-26 at 4:00 pm at the South Coast Plaza location in CA. I have attended several classes at your establishment and have always had a welcoming, positive experience. Unfortunately, tonight's experience was the opposite of what I have come to expect. Our chef appeared ill-prepared for the class, which led to a disorganized environment. Furthermore, the chef was unnecessarily aggressive and yelled at participants when they were ahead of his instructions or, in my case, when I misunderstood a direction. This created a stressful, uncomfortable atmosphere rather than a fun, educational experience, which is not what we paid for. Additionally, due to the poor flow of the class, our food was cold by the time it was served to eat. I also observed that the support staff working with him appeared miserable, likely due to the stressful environment created by the chef. I believe this is important feedback for your team to address to maintain your usual high standards of service. I hope you will take steps to better prepare your instructors regarding both their preparation and their customer service skills. Given the nature of the experience, I would appreciate a response regarding how you plan to handle this situation. Sincerely, Theresa Smith

I came to Universal when our refrigerator broke. In our household of 7 people this was kind of a…read morecrisis -- I walked into the Costa Mesa showroom needing help in a hurry! Ray was very helpful and patient, answering all my questions and helping me compare the models that would work for our home. We selected a Sub Zero, which was in stock and ready to deliver. Ray helped us through the site survey process and made sure we got our new refrigerator installed without delay. The installation team was really great, carefully and quickly taking out the old built-in and installing the new one. We LOVE our new refrigerator, and we recommend Universal wholeheartedly and without reservation!

We bought a fridge and dryer from this place last year. George was very attentive, knowledgeable…read moreand honest and we are very happy with the purchase that we made. First, we were thinking to buy a KitchenAid fridge from another place but we were convinced from him to buy a subzero fridge. Oh my god! It is such a big difference! I know it costed more at first but the food last longer and we were very amazed. The measuring and fitting of the fridge is perfect and so beautiful. It was really worth it and I am so glad we listened to George. Lately our dryer is making a big noise so I called him 2 days ago. He already made an appointment with the LG technician to come out to our house. Even the aftercare he took care of our issues right away! When we buy another house, we will definitely go back to this place and ask for George. We are very thankful to have him.

We had an outstanding experience with Main Street Flooring and can't recommend them highly enough…read more Allen and his team handled our entire project -- kitchen remodel, all flooring throughout the house, and a custom entertainment center -- and the results exceeded our expectations across the board. From day one, Allen was professional, communicative, and incredibly detail-oriented. He helped guide us through material choices, timelines, and design decisions without ever pushing -- just honest advice backed by real experience. The quality of workmanship is exceptional; everything looks clean, precise, and thoughtfully done. What really sets Main Street Flooring apart is trust and follow-through. The project stayed on schedule, the crew was respectful and clean, and any questions or tweaks were handled immediately. It's rare to find a contractor who treats your home like their own, but that's exactly what Allen did. If you're looking for top-tier craftsmanship, reliability, and a stress-free experience, Main Street Flooring is the real deal. We would absolutely use them again and recommend them without hesitation.

I'm a bit late in posting this, but felt I still needed to. We had a great experience purchasing…read moreour flooring from Main Street kitchen and flooring. They were really helpful in helping us choose what we needed. We were going to be re-flooring our entire house so the fact they took time with us so we were comfortable with our choice was great. The problem came when we were done putting the flooring in our house. Our contractor was very efficient and we had 15 boxes of planks left, which was essentially the 10% buffer that they order. When we inquired about returning the unopened boxes, we were told that the only option was a store credit less a restocking fee. We were OK paying the restocking fee. They knew that we had redone our entire house so a store credit was not a value to us at all. We asked them for a cash reimbursement of the balance less the stocking fee and they refused. We now have 15 boxes of flooring valued at approximately $1500 that we can do nothing with. This was very disappointing based on the good experience we had in making the purchase. I would recommend anyone ensuring that they understand the refund policy for unused flooring.

My aunt and I visited Ferguson Home today to pick out several items for a home project, including…read morean oven range, dishwasher, sink, toilet, garbage disposal, and a few other fixtures. We had the pleasure of working with Suzanne Story, and I can honestly say the experience was outstanding. Suzanne's level of service, expertise, and product knowledge was absolutely top-notch. Every question we had--no matter how detailed--she answered with confidence and clarity. She guided us through all the options, helped us make the right choices for our needs, and made what could have been an overwhelming process feel easy and enjoyable. It's rare to come across someone so professional, patient, and genuinely helpful. Suzanne handled everything seamlessly, and we left feeling completely confident and very happy with our selections. If you're visiting Ferguson Home, I highly recommend asking for Suzanne Story. She truly goes above and beyond.

I was looking for a vanity that was not in stock anywhere. The customer service representative…read morecalled the manufacturer to try to get more definitive information. I did not purchase from them but was impressed with how kind and quick the customer service representative was for me.

This location is always a miss, today I went in with my husband looking for ear buds and we asked…read morean associate for help and he said he would send someone over. He was just chatting with another associate, maybe he was busy so I just shrugged it off. We waited and nobody came. A couple minutes later and he's helping someone else. We ended up waiting a little longer and nobody came. We ended up leaving without purchasing anything. This isn't the first time this has happened, so disappointing...

Josh was a godsend! He is an expert on recording mics and helped me make an informed decision about…read morewhich Rode wireless mic set to go with. He also took time to show me other suggestions and to help me make the most of my new equipment. Friendly, knowledgeable, efficient, and genuinely happy to help - what more could one ask for?

Can't wait to try them in another bathroom. Quick and efficient . It's local and there pricing is…read morefair

Just had a bathroom tub converted to a shower. Roger the sales person walked me through the project…read moreand promised to have it completed in 3 days and before 7/1 Art did the actual work and did an excellent job. What I really liked was he cleaned up each day. I highly recommend Cal Bath they are very competitive and when they promise something they do it! ! Give them a call I guarantee you'll like their professional work !

We met with several contractors for estimates, but Tim stood out right away. After discussing the…read morescope of work, he spent nearly an hour carefully taking measurements to ensure everything was accurate. He was patient throughout the process and offered assistance when it came to selecting materials that aligned with our design preferences. Communication was another strong point. Tim was easy to reach and consistently available whenever questions or concerns arose. William and his crew were equally impressive on-site. They were polite, respectful of our home, and maintained a professional work environment from start to finish. The team handled both the demolition and tile installation with skill, and our foreman kept the project running efficiently. Thanks to their pace, the entire remodel--including our kitchen and three bathrooms--was completed in just six weeks. Because the work progressed so quickly, a few details were initially overlooked, but they were promptly addressed afterward. Overall, we're very happy with how everything turned out. The finished spaces met our expectations. If you're looking for fair pricing and a team that can deliver quality results efficiently, EK&B is definitely worth considering.

We recently completed our kitchen renovation and had a wonderful experience with the entire team…read more This is actually our second time hiring Elegant Kitchens & Bath, so we already know the work is going to be excellent! A special thank you to Tim for creating such a beautiful and functional kitchen design that truly brought our vision to life. Walter did an amazing job with the cabinet installation -- everything was installed with great attention to detail and craftsmanship. Silas handled the countertop installation flawlessly, and the island waterfall looks incredible. Finally, thank you to Sam for completing the final installation touches and making sure everything came together perfectly. It was a pleasure to get to know all of them. The whole process was smooth, professional, and well-coordinated from start to finish. We are so happy with our new kitchen and truly appreciate everyone's hard work. Highly recommend!

All OC Kitchen & Bath just completed the renovation of my two bathrooms. Working with them was a…read moregreat experience, and I'm very happy with the results. Jim, the designer, helped me pick out the materials and stayed on top of the project throughout the process. All of the teams did a great job with the demo, plumbing, electrical, drywall, cabinets, countertops, shower doors, and finishing work. Katrin coordinated all the teams seamlessly. Eric and Antonio provided great recommendations every step of the way, and their crew was always nice and considerate. The project took a little longer than expected due to a missing cabinet issue, but overall it was a great experience with quality workmanship, fair pricing, and a professional team. I especially love my master bathroom and will definitely use them again for future projects.

All OC kitchen and bath did an excellent job of redesigning our kitchen. The attention to detail…read moreand customer service was first class. The communication with Katrine was important to us because we knew what we wanted but we needed someone with experience to guide us. We are extremely pleased with the results. We have an award winning kitchen thanks to All OC kitchen and bath. Thank you Leslie F.