We've used Easyjet extensively over the last 5 years, travelling to Nice, Liverpool, Prague and Barcelona. We are regular users of the Gatwick to Barcelona route, maybe 6 times a year. Overall, our experience has been positive, and I agree with Amethyst about the overall service, and the staff especially. On-line booking is normally fairly straightforward, although the back-up when things go awry is frustrating - long waits on the phone and all that (at your expense). The other thing the booking system can't do is do multiple bookings to the same destination unless everyone is on the same flight: to get different times, you need to make separate bookings and endure paying whichever card fee is appropriate to your card. But there's no denying that their prices are normally competitive - the secret really is to book early, as last minute deals no longer seem to crop up much. I reckon it is worth booking at least 8 weeks in advance. I must confess we don't go for the extras: we normally try to get away with just hand luggage (years of travelling to the Far East means I can pack with brutal efficiency) and I print the boarding pass beforehand (so you get in boarding group 'A' anyway), and so on. One tip is not to get carried away looking for the absolute cheapest flight when flying from London: it's amazing how many people forget to add items such as rail and tube fares into the overall cost - which bumps up the cost of getting to Luton or Stansted, to say nothing of the extra time. (We tend to stick to Gatwick). The main downers normally are (a) flight delays from Gatwick in high summer, and (b) sometimes the boarding process is not as rigorous as it should be. To be fair, punctuality has been great so far this year, with most flights departing early: I hope it is not a case of 'famous last words'! On the upside, the cabin prices for drinks and snacks aren't too bad - a damn sight cheaper than the same products bought from trolleys on trains! (Although I normally buy before I get on). I've used their hotel booking service once - their partner is Hotelopia, and we got a really good deal in Prague (though I checked out the hotel itself extensively both on Qype and other commentary sites to ensure we were OK!). We've had two experiences when things have gone wrong. The first time, one of my suitcases got seriously, seriously mangled (it fell under the baggage trolley), bursting a bottle of shampoo and crushing completely a hair and beard trimmer. Unfortunately, we didn't realise just how bad it was until we got home, which then required a certain amount of paperwork (it is easier if you register the damage at the airport). Despite their various exclusion clauses, after a little to-ing and fro-ing, they paid me the value of a new suitcase, hair clipper and the laundry bill to get the shampoo off a leather jacket. So, 9/10 for that. The other time, we were stuck in Gatwick at Christmas 2006 because of fog. What could have been a total nightmare - and it wasn't a great experience - was at least handled decently: we were offered another flight the next day from Luton which worked fine, and we got food and drink vouchers, which paid for some real ale and comfort food in Gatwick's Wetherspoon's, which helped to calm frayed nerves. So, 7/10 for that experience, which is about as good as it could have been. We've also had to change flight bookings due to illness at short notice - you can rebook up to two hours before departure at a penalty of £15 per person, per flight, plus any difference in the fare. This has worked fine for us, and beats the 'no-change' restrictions on some other cheap flights. Phew. That's a long enough review. We're off to Barcelona in a few weeks, so I hope I don't have to eat any of my words!! read more

Granted I only took 1 flight on EasyJet (London-Barcelona), but it was surprisingly good. The plane was newish and well serviced. I was expecting late boarding and take off, surly service, etc. but it wasn't anything like that. It was just like any other airline. Regarding the no assigned seats and priority boarding for a fee; we chose free boarding going to Spain and we actually upgraded to the priority boarding on the way back. The regular boarding is a bit disorganized and a hassle. It's like hectic boarding for a bus. We managed to get a good seats since we're a couple, but for a solo traveler, you can DEFINITELY wind up in a middle seat and that sucks. As for paying for priority boarding, I think it's a decent value especially since you fly for a really cheap price. It does make a difference in getting a good seat, though, if a lot of people opt for it, it sorta cancels out the benefit. read more

I flew with Easy Jet to Barcelona (El Pratt) and also to Italy. I could not believe how cheap and it was and how decent it was! This was a budget airline. I couldn't have noticed less. By the time, I sat down read a bit of foreign language books and nattered on and on and tortured the girlfriend I was there. Easy Jet is great! You don't get a meal in flight but when you are flying so close who cares. I had decent leg room but I'm petite (5'3). I did feel a bit smashed with another airline so I guess Easy Jet was good. Easy Jet has the best prices. I'll be flying with them again soon. read more

EasyJet - Airlines Near Me - Luton, CBF

Below Spirit Air from the US and that's saying something. At least Spirit never stole my property. Upon coming to the plane I was told I would have to check my carry on luggage because there was no room in the overhead compartments. This has happened with other companies before so I saw no need to worry. When getting into gatwick I noticed my lock on my luggage wasn't secure but drowsy from the 5am flight I went on with my journey only to find items missing from my bag once returning home. Someone had taken two small sized luggage cubes from my carry on bag and sadly I hadn't noticed when I was in gatwick because I put in a complaint with easyjet about a missing item and have no reply. read more

We had a Europe trip planned that involved two nights in Copenhagen and then a flight to Paris for the second leg of our trip. We arrived in Copenhagen airport to find our easyjet flight to Paris canceled. No text, no email, no notification of any type received beforehand. Other passengers same issue: We had already of course checked out of our hotel. No person to talk to in the airport and only directed to their app that gave an option of refund or rebooking to another easy jet flight the next day. Refund was not going to be helpful so we took the other easyjet for the next day and booked a night at the hotel airport. Lo and behold, the next day they canceled the second flight too!! This time at least there was an email sent late morning for the afternoon flight saying it was canceled. We paid a lot of money to get a ticket on another airline as no other choice. We were to fly back to US the following day from Paris and couldn't risk that. Never flying easyjet again! read more

If These Really Are the Industry Standards, is it Time for the Airlines to Smarten up Their Act? My son is part of a cracking little football team; not only do they play good football, but the social scene for parents is the best I've experienced outside of university life! For a few years now, the mums of the boys have booked an annual long-weekend (72 hours) away from husbands and kids, somewhere sunny. This year was Portugal. We planned (and booked) over nine months in advance, and then honed bikini bods and cocktail-drinking skills over the long winter months...until one early Friday morning in June we arrived at Gatwick Airport, chattering and giggling like young schoolgirls. Our minds were full of anticipation of a weekend away - relaxation, freedom and just a hint of hedonism. The trip was particularly momentous for one of our party, Vicki. During the trip the previous year, her dad had been rushed to hospital and subsequently died. She'd agreed to come back this year pushing aside all of the negative associations and determined to have a good time. The early-morning flight was late - no problem, we were amongst good company, and we joined the end of the long queue to board the plane. We were the last stragglers getting on to the plane, and as Vicki presented her ticket, they took her passport and pulled her to one side, the rest of us looking on in confusion. We soon learned that the Vicki wasn't going anywhere... apparently her seat on the plane was "broken", the flight was full, and her passport had been snatched away. There were nine of us. We stop giggling. We stopped chattering. Vicki started crying. Questions quickly formed in our heads and we asked.... "Can we wait for the next flight?" "No, only Vicki was guaranteed another flight out." "Can one of us swap with her?" "No, her passport is booked to that seat." "Will you look after her?" "Yes, we will treat her like a princess." "Will she definitely get on the next flight?" "Yes we guarantee it.' So, with guilt hanging heavy in our hearts, dampened and subdued, we boarded the flight, left our friend at the gate, all alone, with a brave face but with little tears sliding down her cheeks. Once on the plane we discovered that Vicki's seat was not broken at all, a flight attendant's seat was broken and so she was using Vicki's - they'd known about it for days... the flight attendants were very apologetic, but there was nothing they could do. We landed in Portugal and immediately switched on our phones to read an update from Vicki. The next flight was 5 PM (our flight had been 10 AM) but she wasn't allowed on that one either - despite being guaranteed a seat by staff before we boarded the plane. Well looked after? They hadn't even offered her a glass of water... nothing. Support, assistance, help? Nothing...they'd just abandoned her. So she took matters into her own hands. She bought herself another flight for six times the price with another airline and got herself to Portugal only 12 hours later than the rest of us. Our (shortened) trip was a blast, and despite a distinct holding of breath at the departure gate on our return, we all got home okay, well rested, back to the noise and chaos of our families. Vicki then went about submitting her compensation claim, and here the lack of standards and customer service became quite staggering.... * Are the airline guaranteed to get you out there? Only within 48 hours - we were away for only 72 hours, and had booked that ticket 9 months in advance. * Will the airline pay for the new plane ticket, which enabled Vicky to get there only 12 hours late? No - they won't pay for another airline. * Will the airline reimburse the money for the plane ticket, which she wasn't allowed to use? No... in my book that's theft, or fraud or something similar.... * Would they reimburse her money for her refreshments, while she wiled away hours in the airport? No. Nothing, nope, nada.... The explanation was that this is an industry standard, and they are abiding by the rules. Is there any other industry in the world where you can book something nine months in advance, and due to an organisation's maintenance failure they can refuse to deliver, offer a replacement not fit for purpose (a flight within 48 hours when the trip was only for 72) and refuse to give you your money back? Really? And the industry accepts that as reasonable terms of business? Surely the industry standard has to change? In retrospect we should have forced Vicky on to the plane and then filmed her being dragged off and plastered it all over social media...although no, this wasn't United...it was Easyjet. We're already booking for next year...12 months in advance, just to be on the safe side...and wherever we go, we know for sure which airline we'll be avoiding...we're well acquainted with the phrase "You get what you pay for" - but beware, with Easyjet you don't even get that! read more

Important things to know about (not so)easyJet: * On easyJet you must pay extra for baggage that won't fit under the seat in front of you. The standard easyJet fee for hold baggage seems to be around €50. For carryons that go in the overhead compartment, easyJet plays games with the fees. If you buy an extra-legroom seat, an overhead carryon is included. The fee for an extra-legroom seat can be anywhere from around €50 to just a couple of euros, depending on when you reserve it. The prices go down the closer you get to the departure date, but then you run the risk of none being left. You can also pay around €30 extra for just the overhead carryon and take whatever packed-in-like-a-sardine plebian seat they give you. * easyJet baggage fees, both hold and carryon, apply to each leg of your booking. So if you have a round trip with one connection each way, you'll have to pay that baggage fee four times. Decent airlines only charge one baggage fee for an entire booking, not per flight. * If your easyJet booking involves connecting through the god-awful Lutin airport near London, then some entity called Dohop comes into play, splitting your booking into two chunks - the outgoing and return flights between your departure and Lutin and the outgoing and return flights between Lutin and your destination. And for this Dohop intervention you are then charged an additional sneaky fee of around €50. * Do the math and after the baggage and Dohop fees that great-sounding €370 fare to Iceland is suddenly a not so great €580, a price you could have gotten upfront from a decent airline without the games and being relegated to crap parts of crap airports and treated like cattle (see below). * easyJet online fares and fees are sometimes shown in euros and sometimes in pounds (and possibly other currencies), but when those charges reach your bank they've all magically been changed to pounds so that even if you thought you were paying something in euros to easyJet your euro-based bank will charge you a currency conversion fee. * Because easyJet is such a cut-rate airline they are usually relegated to cut-rate airports, such as the god-awful Lutin airport near London and Terminal 2 in Lisbon, both of which are more like cattle stockyards than the full-service airports you may be used to. * Within those cut-rate airports, easyJet gates are usually at the farthest extremities, meaning you will often have to walk as long as 20 minutes to get to your gate. And even when you get to the "gate" it's often just the beginning of a trek up and down stairs (no escalators or lifts) with all your carryon baggage to get to the actual exit from the terminal building to the plane. * If you are unfortunate enough to have an easyJet booking with a connecting flight at the god-awful Lutin airport you will also have to go through a UK passport check in a long line at both your origin airport and at Lutin. Then you will be dumped out into the Lutin entrance area and have to go through security again. Not sure what the justification is for this but it doesn't make any sense. * easyJet flight crew will try to upsell you over the intercom throughout your flights. Even the captain gets in on the fun. * The beverage/snack cart that comes through on every easyJet flight is all extra charge at about twice what you'd pay on the ground. * easyJet has an undependable computer system. Gate processing is often sluggishly slow. In one case, there was a single ticket-agent manually searching a printed list and marking off each passenger with a pink highlighter. The flight was over an hour late taking off. * Even after the easyJet ticket-agent processes you you'll often have to wait a long while with the rest of the corralled herd in some unheated/unventilated internal gate holding area with no seating for either a bus to show up or for you to be released to walk to the plane. You'll then usually have to climb a rollup staircase with all your carryons to get into the plane. * On arrival the entire stressful process repeats in reverse with everyone stuck in the packed plane for a long while waiting for the stairs to be rolled up, then the long walk or bus ride over the tarmac, then more stair climbing with all your carryons, then the long hike from whatever extremity of the airport easyJet has been to banished to like some leper colony on the outskirts of town. * easyJet flights are usually late. I had the misfortune of taking five flights (two bookings) with them and four out of the five times they were over 30 minutes late. The last one caused me to miss a bus connection. * The only point in easyJet's favor is that their personnel are very polite (but maybe that's only because they get to have a good laugh at you after you leave with your dignity in shambles). read more

Easy Jet was great to me during my visit! I was traveling from ORY to CDG airport after finally being able to catch an UBER. I arrived at the airport defeated because we were late and still had luggage to check so I went to talk with an Easy Jet personnel to see if we could catch a later flight. To my surprise, after he vocalized the obvious that we were late, this man hustled us to TSA, took us through it with our luggage and pointed us in the direction we needed to go to get to the gate. To our surprise the flight hadn't left yet and we were still going to be allowed to catch the plane. We get to the gate with our luggage; as far as Europe is concerned they were huge suitcases. So after one of the gate attendants finished cursing us under his breath and stating the obvious that our luggage had to be checked; he gave us the needed instructions and tags so that when we walk out to board the plan one of the crew will take the luggage and place it underneath the plane. Plus what made it even better three other small groups of passengers showed up running to catch the same flight, so it was even more pleasant knowing we weren't the only one's holding up the plane. Especially because we had to take a shuttle to get to the plane and were given the option to board in the rear exit of the plane since are seats were more towards the rear of the plane. Regardless of the hit and miss French attitudes, we made our flight and that's all that matters. And at the end of the day they still helped us get to where we were going. read more

Love this airline. It may be budget but the people are all very nice and super helpful. There was never a line checking in the bags, nice greeting and plenty of overhead. Seats don't lean back and gates aren't close but the flights are reasonable. Take it and enjoy. read more

We booked this flight well in advance. I have never flown with easyJet and it was my first time traveling to and within Europe. Our flight was cancelled the morning of our flight and after talking to the easyJet staff we were told no flights would be available for the next 2 days including the day that we were intended to fly. The strange part was that there were other easyJet flights flying out of the same airport the same afternoon just a few hours after our flight was cancelled due to a "strike". We had reservations and plans booked in Venice in advance for this trip so we needed to get to our destination. There is NO travel insurance that will reimburse you for your cancelled flight unless the entire airport was shut down due to weather - that leaves it up the the airline. Travel insurance will also not reimburse you for costs incurred due to the cancelation and will not reimburse for reservations that were ruined as a result. There was no offered compensation or alternative option of travel offered by the airline. We were refunded the cost of our flight but that does not compare to that we needed to book tickets on an alternative airline which cost 9 fold. Pay 80$ now for a flight but pay 700$ at the door for an alternative flight with a different airline. Would you book with easyJet after this experience? Pay the extra money to book with a different airline and save yourself a headache. My mistake was not doing the research with this airline. I was told by others that last minute flight cancelation happens frequently with easyJet. After an awesome weekend on the Amalfi coast this airline experience really felt like a kick in the gut nearly made me just want to go home and end my vacation early. read more

I arrived at Gatwick to check-in for a flight to Lisbon to be told that the flight was oversold and the next available flight was 31 hours later. In the US when I buy a ticket I get on the plane; the airline bribes others to give up their seats. EasyJet doesn't do this, nor will it rebook you on other airlines. With EasyJet you are not booking a seat on a flight, you are buying a lottery ticket with a chance of getting a seat on a flight. That is not the way I want to travel. You then get in a Customer Service line for hours and are told to go online to ask for a refund, with the promise that they will respond in 21 days. I was left feeling like a piece of meat. EasyJet has no concept of customer service and is a disgrace to the travel industry. read more

This has one star because I couldn't give negatives ! This airline is a joke.. it's only one bag allowed (that INCLUDES purses and book bags) the flight people are rude and very in helpful! My flight was delayed 3 hours !! And my friends seat canceled !! If you are an international travel with plans of getting back to your continent such as I did, DO NOT TAKE THE RISK. you always get what you pay for !! They rack you up in fees and give no insight on what's going on. LOVE YOURSELF AND PAY THE EXTRA MONEY FOR A BETTER AIRLINE ! you won't regret it read more

If only you could give zero stars. avoid avoid avoid. Even if you think this is the cheapest option. it is not, because you pay in the end for the terrible service and extras. Getting a glass of water appears to be too much effort for the staff. You seriously get what you pay for. Plus bonus stuff, like gate staff yelling at you to board, to make sure your bag is the right size, to board at the rear or the front, etc. When I say yell, I meant it. Every one was barking orders. They are not gently encouraging you. They are rude. And I do not blame the staff they are just following orders from above - product of the policy put in place to try and maximize profit. I blame management and stakeholders who have decided that their interest is much more important than their customers. I have flown a lot and taken a lot of cheaper carriers but easyjet is the worst airline I have EVER flown. The policies they have developed to make things "easy" (check-in online, 1 cabin bag, strict boarding times) do the opposite and forces staff to be a-holes. Both of my fights were behind schedule which makes me happy because typically the airlines get fined for a delayed departure. As of August 2013 they do not even have a kiosk to print out your boarding pass (you cannot use the app at Gatwick). So what does easyjet have at Gatwick (south term) ONE person behind a desk. And that person was told by easyjet management to be an a-hole to people who need their b-passes printed. The best part of my return flight to CPH was when John (easyjet) on the plane was aggressively rearranging cabin luggage and dropped an umbrella on a guy below. It hit the passenger square on the top of his head. No apology. no question of are you alright? Nope John was just annoyed he had to rearrange the cabin luggage. unreal. read more

First, there is not option but to put a star. They deserve nothing from me. We flew from Frankfurt to Barcelona, one stop in Paris. The whole family traveled with 4 carry for a 19 days vacation in Europe. We were asked to pay €140 for baggage. Each piece of luggage weighted less than 11kg - 24 pounds!! Then, the explanation on the baggage ticket could paymbe interpreted like it baggage payment covered roundtrip. It didn't. We ended up at paying €280-US$420 for 45kg-99lbs. I was so mad!! We know they are cheap and we didn't care about snack on flight but this can ruin someone's vacations. I understand they have smaller planes but people fly from everywhere so they must warn you in BIG PRINT the size of their carry on that is 50x40x20 cm. That is my son's backpack for 1st. Grade.... empty. Never again. We are done with EasyJet. read more

Vienna - London Gatwick route: I suppose you get what you pay for....Low cost, no frills flights. But I didn't think this would also apply to the staff. The service at London Gatwick was terrible. A little enthusiasm wouldn't go amiss. I was also very shocked by the staff's attitude on the departure gate: rude and abrupt would explain it. And she had the nerve to ask ME if I had a problem. I don't think this accusatory approach is the right way to communicate with a customer. The cabin crew were also miserable for the whole flight as well and I saw eye-rolling between them when a customer was asking for something which is unprofessional. Maybe EasyJet announced loads of job cuts the day I flew which made them all really angry?!?! I don't know but every member of EasyJet staff I came across that day was moody, miserable or rude. I wouldn't normally be so picky but good customer service should be a priority. Normally my pet peeve with EasyJet is that they never run on time and are always delayed but no, the bad staff dominate this review. If the route and price weren't so convenient from Vienna I wouldn't choose them. Having said that, I used to be a regular flyer on the Paris CDG - Newcastle route and delays were my only problem just so you know I am not writing this against ALL EasyJet staff ;) read more

I have been flying EasyJet for years, despite their flights being consistently late. I have had many delays plus even one canceled flight but I still stuck with them. But now I have had it. Our flight from Bordeaux to Luton was five and a half hours late. The ground crew didn't even know why the plane was late. Then, I only received a text to the delay at the airport, 50 minutes AFTER the flight was supposed to take off. They provided a 'light refreshment' voucher of €9 which could only be spent at the sole food concession stand in the new Billi hall which was still under construction in Bordeaux. An average sandwich cost €5 and a bag of crisps €4! This pretty much just added insult to injury as we were stuck eating this horrible food in a terminal that was essentially a shoddily constructed hangar outside the main airport. We boarded at 10pm. I would have at least expected a free drink (it doesn't even need to be alcoholic!!) but they offered us nothing. I never thought I would say this but I would rather fly Ryanair. read more

That's right EJ, you've just earned yourself another star. It really is just easy flying with you. My recent trip to Marrakesh was seamless - the flights, though both completely full, were still quite comfortable, they left on time, landed early, the staff on both legs were friendly and helpful and there were no ash clouds of doom to speak of so it was completely smooth sailing. Or flying. Or whatever. Maybe you won't be my go-to crisis airline, but for the cheap short hops you truly are the best low cost airline. #Nachofact: I should probably stay on the ground during international no-fly crises anyhow. Noted. Now if we could just sort out that whole Gatwick thing... read more

Terrible disgusting airline. Customer service is on the same level as a concentration camp. Will NEVER fly them again. They refused to let me onboard because I had a sprained ankle. Instead of helping me they caused so much stress that I ended up in the hospital. They're terrible horrible people DO NOT use them read more

I either pick you since you're cheaper than Ryanair or land at the airport closest to where I'm headed. However, the first time I used your services, I was delayed and sat on the tarmac for 5 hours where I ended up missing dinner with my friends. I was supposed to arrive at 5pm but didn't get into town till 9pm and had to make myself a jelly sandwich for dinner. Boo. The second time around, I was in a Barcelona airport and no announcements were made that you would be late. So, again, I was supposed to arrive at 4:30pm but arrived at 7:30pm. I was supposed to go to a friend's birthday party that night but with the drive and everything else, I never ended up there. Thanks for always being late. read more

Booking alone was miserable. Wanted to book a one way, took forever to figure out how to...spoiler alert: on the last page....you just have to pretend you will fly back for most of the booking and then at the last minute cancel that flight.... Speaking of cancellations.....i tried to cancel said flight in less that 24 hours (spoiler alert #2, you can't do it online, you have to call easy jet - you'll have to google their phone number because its not on their website) and got a whole 14 pounds back as my refund......hahahaha! really? Less that 24 hours and you cant cancel it like every other airline? I asked if they every give full refunds...the customer service rep was very honest and gave me a NO as an answer. Not worth it. Too much hassle and work and stress and reviews are pretty horrible...i'd rather pay the extra 50 to be stress free read more

141USD Luton -- Charles de Gaulle, one way, purchased just 1 week in advance, non-Holiday, Wed 6am flight. ACTUAL COST turned to be 77USD higher (45L for checking a carry-on). Pros 1. new planes 2. pretty color orange Cons 1. Not following standards/trends for baggage 2. 45 British pound for checking 1st bag 3. no benefit early check in" read more

As far as budget airlines go, I'm quite a fan of EasyJet and would certainly chose to fly with them over other cheaper airlines such as Ryan Air and Monarch. You basically get what you pay for. Cheap flights = reduced leg room and chaotic boarding. But hey, they usually tend to be short flights and I'm quite often traveling on my own, so I am happy to let the hoards fight it out for the 'best' seats, I'll have what ever is left. I don't tend to purchase food or drink on board as the price is usually extortionate and the quality poor. It's much easier to grab something at the airport and take it on with you. Luggage costs extra but this is commonplace now and the limits are certainly more generous than others I could mention. To top it all, I have come across some great stewards on EasyJet flights. The highlight on my latest trip back from France was the extremely camp air host who kept us entertained with his banter and X-Factor auditions! read more

NOT A RESPONSIBLE AIRLINES I paid for a ticket, when i got to BCN airport and was told I have to stand by, because the flight was over sold. why I should take responsibility for their activities? it is so weird. the most weird thing is: they do not take any actions to cover the over-sold, they do not broadcast volunteers who's schedule are move flexible, I did not know they pick me up randomly or because I arrive at airport later than others? when I approached to their counter and asking they why they do not ask volunteers to change flight, they answers that was their company's rules. so rush fast to get your seats, no matter if you have fully paid for your tickets or not. otherwise, choose other airlines! read more

Just dont i ordered tickets for a weekend trip to london, easyjet were cheaper than the other airlines but not by much. with easyjet you have to pay sxtra for luggage and they land out i Gatwick. after paying for luggage and the trip in to london it ended up being more expensive than flying sas on the same trip. in my opinion the service are very low and, there are very short distance between the seats so as a 185 cm i were severely cramped, both planes were delayed. the way easy jet cut costs are trough the airport handling, the worse the gate the cheaper flight. in cph you have to walk 20 min to get to the easy jet gates and coming back the you have to walk the same way and then head to the furthest baggage carousel. in my experience easyjet isnt easy and when comparing prices remember to take the additional costs in to account. it ended up being more expensive than a trip with sas or ba who have a lot better service read more

EasyJet is always late and if you lose a connection due to EasyJet they don't care at all , even if you booked on their web site EasyJet Worldwide. EasyJet Worldwide is just an empty box , the partner are not aware that the partnership exist. read more

They changed the airport of our flight and didn't inform us in any way(no email, text etc). We learned this only after reaching the airport. They offered us another flight which was 5 hours later and at another airport in Rome. An entire precious day wasted. We couldn't do much in Rome as we were supposed to fly at 3. The only option was to rot at the airport for 5 hours! Never flying this airline again. read more

Denied Boarding I was travelling from London to Hurghada, Egypt. I had transit in Milan, Italy. They denied me of boarding because I do not have an Italian visa, even I do not need a transit visa for Italy. I show them every evidence that I do not need a visa, but they did not accept it. Another friend of mine travelled in the same situation without any problems. read more

EasyJet has become a necessary evil in the UK. It's how I travel now from Glasgow to London. It's cheaper than rail and well, you get what you pay for. You get what you pay for, a no frills flight: no cleaning between flights, no free drink and peanuts and no friendly service. It's the last one that gets to me. See, I paid a fee to take my suitcase with me and, unknown to me, EasyJet doesn't use the standard weight for luggage-23kg, but rather 20kg. While the attendant at the desk allowed to let me figure out what I needed to remove and put in my carry-on to get it down to 20 kg I received quite a bit of attitude in the process. I've definitely experienced better, but in this case, there isn't much choice and I think EasyJet is very aware of this. read more

I just had my first journey with Easyjet which at the same time also was the worst flight in my life. Let me begin with one word of warning: if you are taller than 1.85 you should not consider Easyjet at all. I have never felt as much as a sardine in the tinbox as in that Easyjet plane. On my flight to London I made the mistake of purchasing a train ticket for the Gatwick Express on the plane cause it had the same prices as on the ground. That is in pounds however, I was charged in Euros and had to pay about 10 Euros more because of the crazy exchange rate they used. My flight back to Vienna was when the nightmare really began. We were already somewhere over Germany when the pilot announced that he had some bad news for us. Due to a technical problem, which "does not affect the safety of our flight but which will prevent this plane from taking off again if not fixed" we had to return to London Gatwick. The pilot further explained that this problem could not be fixed in Vienna. So we were all wondering if we were gonna die within the next minutes or if this was just a very weird made up excuse for whatever reason they needed that plane back in London. Anyway, one hour later we landed in Gatwick, got out of the plane, waited at the airport for one more hour, got on another plane, and finally arrived in Vienna. All we got as compensation was one free drink (non-alcoholic) and same lame words of excuse. So everyone, stay away from Easyjet: its not that much cheaper than other airlines anyway but it is much much much worse than any other flight service I have experienced so far. read more

Wow, Easyjet and their staff at the Rome FCO airport are a joke. I needed to fly out of Rome to Paris on October 3rd, 2018. Our original flight was at 9:50 am for the same day. It was at the airport that I realized I didn't have my passport. I went up to the Easyjet Informations desk at Rome FCO and explained to them that I do not have my passport and it most likely was left at the Hermes Boutique in Central Rome. At this time, it was only an assumption that my passport was with Hermes. This is because I received a missed call from a Rome number the night before. The next morning, I returned the missed call and I was sent straight to their Hermes voicemail. So at this point, all I knew was that I did not have my passport and that I have a missed call from Hermes meaning it is probably with them but I did not know for certain as no one picked up the phone. I wasn't going to get a definitive answer until 10:30 am which is when the boutique opened. There were 2 people at the info desk- a man and a woman. I spoke to the man (did not get his name) about my situation and he said that it would be fine for me to go retrieve my passport from Hermes and come back and book a flight (fully knowing that my original flight was at 9:50 am and it would take me 2 hours round trip to get my passport from Hermes in Central Rome). He said that once I had my passport he can go ahead and book a new flight for me no problem, I just had to pay the difference. I went up to this man at least three times to make sure this would was the case. I wanted to make sure I knew everything I needed to know before leaving the airport and just wanted reassurance that there would be space available for me when I come back to book my flight to Paris. He said everything was fine, just go get my passport. I get my passport, 2 hours later I am back at the airport and I go up to the Easyjet info desk. He is not there but the lady from the morning is and new girl named Julia. I spoke to Julia and she says there is nothing she can do and that I had to buy a completely new flight. I told her I had spoken to her colleague in the morning and he said I can pay the difference. She tells me that there is a 2 hours time window to be able the pay the difference for a flight, any later than that you have to buy a new flight. I tried to ask her understand my situation and that her colleague had told me otherwise. She would not change her mind. I end up agreeing to buy a new flight. She couldn't help me with buying a new flight and said I had to buy my flight myself either on my phone or on the airport computer. At this point I'm like, so you work at the Easyjet info desk which is to help consumers book/buy flights but you aren't able to help me with my flight....?? Seems like she's just making things up at this point. In any case, I buy my flight on my phone and realized I booked for Oct 04 instead of Oct 3. I go upstairs, told her I just booked the flight like 2 minutes ago but I booked for the wrong day, can she help me change the flight. Julia says that for her to change the flight Easyjet will keep 40-50 euros for the change (don't remember exactly but it was in the range). You can imagine how frustrated I was at this point. I compromise and purchase a new flight even though her colleague told me I would only have to pay the difference, I go and book my own flight because Julia, an Easyjet employee with a computer right in front her, says that she can't help me, and on top of that the they are charging me to change a flight that I literally had booked 2 minutes prior to talking to her. It just didn't make any sense. Nowhere did I read that there is a 2 hour time limit on booking a new flight. Nowhere did I see that Easyjet would keep a portion of what you had paid just to change the flight on top of paying a difference. All I can say is DO NOT FLY THIS AIRLINE UNDER ANY CIRCUMSTANCES. YOU ARE CHARGED FOR EVERY MINOR CHANGE/DETAIL. The employees are incompetent, inefficient, and most importantly DISHONEST. The customer service was absolutely horrid and honestly non-existent. Julia was not able to help me with anything but charge me more money. Easyjet employees are a reflection of the company and after this experience with them, I advise anyone and everyone to take their time and money elsewhere. It's not worth it to fly this cheap airline. read more

Easy Jet is a low cost airline with shady, rip-off policies. We are flying with our small 4 pound Yorkie on United to Europe and we bought tickets on Easy Jet from Berlin to Amsterdam. Then we checked and were told NO dogs are allowed (even if you pay) except seeing eye dogs. Huh! Ridiculous policy but it's their airline so they can make their own stupid policies. But they are refusing to give us a refund, citing the fine print that no one reads when booking a flight. Really awful service and dismissive, condescending customer service. DO NOT FLY EASY JET! read more

Oh easyJet! Defying economic principles by having no (or very little) money, but still wanting to travel throughout Europe was possible because of you. easyJet is amazing. The fares are incredibly low, the staff is young and friendly, the aircraft themselves (while cramped) are new and clean, and overall, I've had many great experiences with this airline. Granted, they make you travel to the end of the Earth to get on their airplane (for example, Stansted Airport outside of London), where you'll invariably encounter a large crowd of other budget travelers looking to get on the same flights, but if you have the time and patience to deal with these small quirks, you'll really enjoy yourself. Their "open seating" policy makes things easy and while I was skeptical at how efficient it would be, it really does help in getting everyone onto the airplane pretty fast and in allowing a smooth experience altogether. As I mentioned, the staff were young and friendly, and really seemed to enjoy their jobs. Of course, the best part is the super low fares you can often find along with the impressive array of cities/countries that they serve throughout Europe and North Africa. I have been nothing but totally impressed with this entire experience. easyJet makes traveling enjoyable and affordable. read more

I checked EasyJet flight in http://www.seatguru.com and was surprised EasyJet is using Airbus 319 airplane! Seat pitch was limited but OK. There is also the option to pay 12 € extra charge for getting an extra large seat for legs! These seats are there where emergency exit is. Price I paid wasn't different from price other airline companies as it was a short term booking! Airplane food was OK and service was friendly. read more

EasyJet - EasyJet Airbus 319 airplane - Airlines Near Me - Luton, CBF

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I like EasyJet. In fact I had 5 flights in one month and all of them went as smoothly as could be. The staff are wonderful. Even the people telling me my bags were overweight did it with a tinge of regret. Everyone speaks excellent English. For me I had to choose between trains with lots of luggage or quick 45 minute flights with not having to mess with suitcases. Glad I flew EasyJet. read more

By far the biggest airline scam I have ever dealt with. I initially booked a flight to Geneva from Barcelona but needed to abruptly change it as I had a sick relative with terminal cancer. I tried to change it within Easy Jet but they didn't have flights to accommodate my travel. I had to chat with a customer service representative named Nitish. Nitish was very polite and all that but they give you zero refund as well as ZERO CREDIT FOR FUTURE FLIGHTS. I have never dealt with any airline that just willingly keeps your money and tells you to screw yourself. This airline will not last long with policies like this. DO NOT BOOK WITH EASYJET! read more

We had a flight booked from London Luton to Paris and right when we got to the airport we were told the flight had been cancelled. Also we found out that the next flight would not leave until two days later. My first thought was you have got to be kidding me. Also we found out there were no flights to Paris leaving that night from any airport in London. Double "Are you kidding me," London is a big city and it is only 6 pm. Called me spoiled, but this would not happen in the US. Anyway, the Easy Jet representative told us that we would be reimbursed for our extra hotel night stay, transportation to the airport and new flights, but we would have to pay upfront. Also this push back all the reservations we had made for the rest of our trip. There was nothing else we could do. We were not the only ones put out by this incompetence. Flights were also cancelled to Amsterdam and Spain. How can you play with people's lives like this? read more

As of April 30th, Easyjet will only be using online check in! Easyjet is probably my favourite of the budget airlines to fly with, although I'd really struggle to call it a budget airline most of the time. It seems that no matter how long in advance you buy tickets, these mystical cheap deals seem to never be available. The painfully orange airline has always been efficient in boarding whenever I've flown with them, and I've never had a problem with them. I love the fact if I print my boarding pass it saves me on waiting in the enormous queues at check in. read more

I definitely do dig the EasyJet, but my heart still belongs to RyanAir, which got me from Barca to Venice for simply the cost of taxes. now that's cheap flying. However, EasyJet does fly to the bigger airports, which can be a huge convenience depending on timing and your travel needs in general. Given the cruddy state of the dollar, I probably won't be over any time soon, but it's definitely a good mode of transport to bear in mind! read more

Yay! I've flown Easyjet many times and prefer it over Ryanair (my other go-to cheap airline when I'm bouncing around Europe). Though the bright orange uniforms of the staff are quite offensive on the eyes, the employees are so friendly and helpful and I've never had any issues. I always find the Easyjet staff to be much more friendly and nicer than the Ryanair staff. I've never paid more than $40 (I always take the conversion rates into consideration) for a flight which is pretty amazing, considering it seems like that's how much we pay to even be allowed to use an airline website in the U.S. (exaggeration of course). That being said, I've always booked way in advance and shopped around for the cheapest destinations. My typical routine: I'll find a cheap flight from the U.S. to somewhere in Europe (usually London or Dublin) and then shop around the discount airlines for cheap flights to any interesting city and I'll design my itinerary around those cheap flights. I'm sure I might have more complaints about the costs if I always had a destination in mind. I also never fly with more than 1 carry on (that's just my low-maintenance travel technique) so I haven't had to deal with luggage fees either. It is a bit of a mad rush when it comes time to board, especially when people don't know how to queue up properly, but you get what you pay for, right? Just show up early so you can get a spot at the front of the line and everything will be okay, I promise. read more

EasyJet surprised me as I was expecting a much lower quality journey but they were fantastic. I used EasyJet to fly from London to Athens, Greece and it was great. Definitely not for anyone used to luxury on the plane however (seating is first come first served, no meals, and no movies). I just needed to get from point A to point B, so this was great. I got a window seat, and didn't need to scramble ahead of anyone to do so. Keep in mind that EasyJet makes its money based on how many bags you have and will charge you for extra baggage. I just had a carry-on overnight bag since I was only going for 2 nights. Prices are unbeatable, and I'm looking forward to using them again for my next European journey read more