I was quite astonished when I discovered this newly opened travel agents, in the heart of London -…read morea stone's throw from Oxford Street. It's a glamorous outlet - deceptively spacious - unlike any travel agents that I've ever come across previously. Even more extraordinary, given the current economic climate. On entering, you'll see a huge world map, on one side of the wall, stickered with comments from happy travellers. To the other side, there's a comfy and inviting sofa with a plasma screen behind it. Take a seat and you'll be offered a drink, as you contemplate and ponder your next trip. There are only around six staff - with booking screens - in spite of the impressive size of the premises. It's set-up to enthuse and inspire the traveller, with space to dream and inform yourself. On my recent visit I had a lengthy chat and explored some ideas, confirming that one of my dream destinations will realise itself on my agendaone day. I wasn't made to feel pressurised, or ill-at-ease, although I didn't make a booking there and then. Instead, I was encouraged to return and experience one of their special evening events (I haven't had the chance to yet). During 'normal' office hours, it's a 'pure' travel agents (albeit luxurious and super client-friendly) but venture here in the evening and you might find it transformed into an exotic destination, featuring themed dancing and festivities. It quite turns the trend for isolated exploration, from the 'comfort' of your lonely keyboard, on its head and re-inspires enthusiasm for the expertise and input of a real travel specialist. I'll definitely consider returning when I'm ready to book, or if I'm close to the area and fancy a quick 'escape', or some enticing inspiration.

From the owner: peoplestravel offers amazing holiday deals and cheap flights to destinations like the Far East,…read moreDubai, Australia, China, Europe and more. Part of the Emerald Global Group, we have more than 35 years experience in the travel industry. We also offer travel extras such as travel insurance, car parking and car hire

Strangely, their phone number came up as KLM's booking line on a search, hence why I ended up using…read morean agent rather than booking directly with the airline. The agent was courteous and was responsive before and after booking. Whilst I am uncertain of the need for an intermediary between the customer and airline for an experienced traveller they did in the end follow up and remained responsive after the booking. I admittedly have a bit more confidence in the concept of a travel agent after my interaction and Travel Unravel did seem to work more on the basis of trust, rather than merely processing a booking then disappearing as I had originally feared. I am unsure whether in the end they could beat a price on a direct booking, but they certainly suggest they can. Perhaps such an agent would also be a value add proposition on more complex bookings, but I have no experience with this.

I was somehow connected to them while looking into paying gratuities in advance for an upcoming…read morecruise. Like another reviewer mentioned, their phone number came up as connected to the cruise line. The name "Travel Unravel" will NOT be used when they try to get you to pay for services, so keep that in mind. In my case, I was misled into believing I was speaking to a customer service rep from the cruise line, who pushed prepayment "at a discount," charged my card, then provided no receipt, no way of contacting them (aside of going back through my phone, and no way of reversing the charge/getting a refund. I filed a dispute with my credit card company, but that'll take a couple of weeks to resolve. I went through my phone, found their number, called and asked for a refund, but was denied. I thought maybe they'd actually paid the gratuities, so I called the cruise line. Nope! Not paid, so I called them back. Now I'm getting the, "Your customer service rep is currently busy but will get back to you in a couple of hours to resolve this." We'll see. Meanwhile, the BBB website is open to a "file complaint" page, and I'm filling it out as I write this. It is later, many hours later, and I never did get a call back. If you're looking to prevent your travel from unraveling, steer clear of these guys! I'll keep y'all posted.

A few years ago I found myself in a bit of a tight spot in London, due to a travel agent back in…read moreAustralia making an error with a booking. In a panic, I popped into the nearest Flight Centre (this one) to see if they could help me out. I remember being so impressed with the service I received that I promised myself I was going to write to Flight Centre UK and convey my gratitude and praise for the staff at this branch. I didn't because I was too lazy... but now with Yelp! I can at last take some step to thanking them and recommending them to others.

We had excellent service from Travel Wide Flights. Our tickets to Hong Kong were cheap and Mr Khan…read moreresponded quickly with accommodation suggestions when Turkish Airlines cancelled our flight home and we needed accommodation in Istanbul

The town where I was raised from birth until 1973 when I left for my World travels to work and…read morebuild a career in a wide range of places from Jamaica to the Netherlands but mostly in the USA. I have my success thanks to my loving (now late) parents and the excellent education I received at Letchworth Grammar School (1960-67). Letchworth is a quaint town founded in 1906 as the First Garden City. Finally they have several good pubs and decent eating places. Excellent train services to London (about 40 minutes to Kings Cross). Nice, largely pedestrian, shopping area.

What a superb ordeal! The two visit pioneers who were archaeologists captivated us with the…read morehistorical backdrop of the Islands. The nourishment was abundant. On the vessel the dinners were healthy and delightful. We were dealt with to awesome dinners on the Islands that let us test every Island's forte. There was spare time on every one of the Islands that took into account shopping, investigating or sitting round watching island life tasting a drink! The convenience on the Cruise was more than satisfactory with rooms being adjusted ordinary. There was abundant deck space to parlor, perusing or talking. The staff on the Cruise were stunning and mindful. .

From the owner: We're a group of enthusiastic, sharp explorers set for make it simple for you to discover and look…read moreat the best flight bargains. Call us for a minute ago flights, travel tips and web journals. As one of the world's biggest flight correlation locales, EasyFare is the beginning stage for your movement arranging.

When I was booking my honeymoon I visited a number of travel agents in Guildford and Woking but it…read morewas the staff in this branch of Thomas Cook that really went the extra mile to help me out. The woman in the upstairs section talked me through loads of brochures and because we were after a two stop holiday which wasn't a standard combination for most of the tour operators she had her work cut out. After several phone calls on my behalf she found one company that would be able to arrange what I wanted. Although I didn't end up booking through Thomas Cook (I went direct to the tour operator and saved about 10% on the trip) I feel that their help was invaluable in me ending up with the perfect honeymoon break. Excellent service from a travel agent that really knew her stuff.

Exceptional service for Day 2 tests upon arrival from USA you will have to use a UK credit card or…read morebank transfer. My USA credit card didn't work but that was a small glitch. I had to rush to find these guys for my day 2 as my pre booked tests did not arrive. Excellent care given over the phone and via what's app ordered both the day 2 and pre departure tests no problem. They were ready for collection did the swabs in the car dropped them into the box in the front of the office and as promised test results emailed with 12 hours ! Make sure your tests are back in by 1pm as the courier leaves at 1pm. Will definitely recommend during an uncertain and stressful time these guys know what they are doing. Each PCR test was $69 thank you

After a long car journey, Peterborough services are fantastic to relax in. Not only does it have…read moregreat choices to grab a bite, such as Eds diner, El mexicana, patisserie Valerie and of course , the classic McDonald's - It also has a small casino, a shop and a park outside for the kids! Make sure you stop over here if you ever pass it, you won't regret it!

A nice place to stop off on route to skeggy had sausage and egg Mc muffin yummy and a coffeeread more