Oh my land! This is our first storage experience and we could not be more pleased. The biggest…read moreasset is Mahogany, the Manager. She is fabulous. Any business would be proud to have her on their team. She on top of it all, super knowledgeable and a helpful advisor to her clients. She is engaging, kind and efficient. She went out of her way to explain all the relevant details as well as the many ways they can help us. The facility is very clean and temperature appropriate. We feel very good about our experience here.

Josh at this location has been super helpful. He is very professional and patient when resolving…read morecustomer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.

We have rented several storage units at General Storage in McDonough over the years and have been…read morepleased by them. The service has been responsive and the buildings have been clean. We have had no unresolved problems.

My wife and I needed a storage unit closer to our new home in McDonough for a couple of months…read more After looking for units, we decided to use General Storage. Although the people were nice, the facility was not. We had movers to wrap our things and store them at General Storage. This was early March. We returned to retrieve our things by the end of April. When we arrived at the storage unit, we were met with a HUGE, DEAD RAT. This rodent also dropped feces all over our belongings. There was no food or anything edible in our unit. This was a Saturday morning around 7:00am, so the place wasn't open yet. I didn't get a chance to get back to the storage unit to talk to a manager face to face due to moving that day, but I called the following Monday morning to complain about what I'd found. They told me there was nothing they could do about it. I just want people to be aware of what my experience was here, and hope that no one else has to go through what I went through at ANY storage unit.

They have great customer service! everyone was very nice and helpful. totally recommend them!read more

I moived during the pandemic into an apartment in Duluth, right near Peachtree Industrial and…read morePleasant Hill Road. I won't name the complex, because I am really upset at the decline of the quality of living there over the past 11 months- but basically I asked a bunch of companies to get me estimates for moving on Friday night, and I ended up going with Tote because they sent out an estimator right away, and also the price was reasonable. Luke reached out to me Friday night, and we texted about getting someone over quickly. First thing Monday morning he was in my apartment, COVID aware and safely estimating the cost of my move. They were not the cheapest, but from the professionalism and thoroughness of walking through my entire place- his estimate wasn't that far off from the final bill. Monday I chose to move, they came today. Two days. This morning Tyson and Dexter called me on their way to my apartment to give me a heads up. We walked through the apartment and the clock started around 9:40. Within 2.5 hours they packed up my entire place and loaded it. I had many items already packed and they did an amazing job getting it out of the apartment so quickly and professionally. Literally world class workers. Zak called me and wanted to check in on how things were going. We discussed insurance options, and I let him know I was very pleased with the team they sent out. I moved about 13 miles. On the way here I bought lunch, and we provided drinks as a courtesy since these guys were CRUSHING it today. They were done about 30 minutes after the 5 hour estimate- but that's not a big deal in my book. All in all- they moved a 3 bedroom apartment in 5.5 hours. The unloading was also Championship level because there are three levels in the house and they were accommodating to the places we needed items moved. My parents had several boxes from their move. The movers gladly offered to take them out of the garage and also the boxes of packing paper. It was tremendous, the extra effort they made to make sure we were happy. I can't thank Dexter and Tyson enough. I was VERY happy that my family was happy. I want to give a special thank you to John Magruder, who is the head of operations there. I had one item damaged, and he resolved it about 5 minutes ago personally to my satisfaction. It's 10 PM, and he answered my texts (I was expecting to talk tomorrow, but he was going on vacation and wanted to get this resolved ASAP). Sincerely, a great person to offer to talk tonight and get this completely resolved so he can enjoy his vacation and I can move on with my unpacking and settling in. AWESOME person. Tote handles local and national moving. I am going to recommend this company HIGHLY to anyone that needs a hand with their move. Support small business owners! Especially during these difficult times.

Let me preface that I hate giving poor reviews to small businesses...I understand that reviews can…read morebe much more important to them than they are to large chains... that being said, moving is typically a high anxiety enterprise and you need to know as much info about who you choose to move with as you can. I also feel that all actions have consequences, some good, some bad...this is the latter. I recently had an out of state move with a full pack that I had set up with Tote Moving & Delivery months prior. I called in frequently to make sure everything was on schedule and was always told by the owner that it was. They called to inform two days prior to the move that they were going to outright cancel the move as they had 2 employees out sick and one other who had a family member pass. I understand that things happen and I can be sympathetic but to have no backup prepared for an out of state move and/or to not even offer to move the date back was unacceptable and put me in a terrible, stressful bind. This ended up costing me thousands of dollars extra to procure a last minute mover. I was also not pleased that I had spoken to the owner all throughout the process but when it came time to give me bad news, that job was given to another of his employees. I asked the owner to contact me and he told me he was too busy covering for the workers that were out. My total move was to be over $8000 and that did not even warrant a personal call back in the owner's eyes? *I will say they did offer to have another company that they had a relationship with try and assist me but when I read reviews of the other company, they were flat out scary. They were rated extremely poorly and many reviews mentioned fraud and theft, so I did not consider using them. That did not even seem like a viable solution based on what my research came back with. If you use Tote, perhaps you will have a better experience...but just know that the potential for the whole thing to fall apart is there, it happened to me.

My mother has a unit out there (7 yrs) and the manager has been very kind to me each time I've come…read moreto make a payment. I am not a big fan of the area but I have never encountered any harm or trouble. I will continue doing business there.

Called to get information on storage the manager was rude, later went in and it seemed like she…read moredidn't want to be there. I asked a couple questions for the property and her reply are " I am the manager and the owner pays me to run it and not bother her" If you don't like your job than quit! I do not recommend having a storage here at all!

I had used NetMOVE 19 years ago to move from Suwanee to Chamblee. They did such a great job then…read morethat we decided to go with them again. They did a fantastic job once again. Nothing was broken, they were really respectful.

I had no assistance with moving my things so I did what I could myself and was worried l'd have to…read moreleave the big items that could not fit in my car. I was being quoted prices that IMO was outrages especially since I already moved most of my things and the travel was 0.9 miles. From start to finish Sims was very communicative answering my inquiries. He gave me a window for arrival and contacted me when they were on the way. They came and immediately got to work. I truly appreciate them and would recommend their services. I saved his contact for future references should I or someone else need them. Thank you again guys.

Trash pickup and removal…read more After the Greenbackz movers got me settled into my new 4 br home, the cleaners for the old house were a no show. I called Greenbackz, sent a few pics for trash removal and the guys sent me an estimate almost immediately. They were ahead of schedule on the clean out/trash removal and jumped right into the task at hand. Another flat rate job that I'm completely satisfied with. These guys came thru with quality work ethic and attention to detail. The result was amazing again. Thanks Greenbackz. Another 5 review.

Errol and his team were incredible. They had to move a 10 foot tall, antique mirror (very fragile)…read morefrom a storage space, up narrow stairs, onto a second floor bedroom. They were punctual, professional and took amazing care of both the mirror, and my walls in the stair well! Amazing, exceptional quality job!! I'd definitely recommend and will be using them again!

E&R did a fantastic job or loading our home into a enclosed trailer and a moving truck. The were…read morevery professional and motivated to take on the daunting job of moving out entire home out to the street where the trailer was located. They were communicative, professional and on time. You will not go wrong in hiring this company. Would definitely use their services again.