This is a Christmas observation that concerns me Twice this…read moreweek 1. Mail was shoved so hard in my mailbox it was hanging out of both sides in rain 2. One other day it was pushed so hard in my mailbox, it flew out back side onto wet ground.

Absolutely disgusted with this location on 138 in Conyers. I shipped a box of clothing and to a…read moremother in need of clothing for her daughter and someone at this facility opened the he box and stole all but 1 item. I always drop pckgs off during lunch and they always leave this facility the same day. This pckg was delayed for 2 days at this facility which is odd. I am going to file the insurance claim as well as contact the US Postal inspection department. This is absolutely disgusting.

These guys are awesome. Always courteous,helpful, and informative whether it's printing or shipping.read more

The staff her is very professional and helpful. My experience with this establishment has been very…read morepleasant each and every time. In addition, their facility is nice and clean. I would recommend that you give them a try.

I have to drive a little farther and I do. I have not had a problem with this location. The…read moreemployees that I have encountered have been friendly, respectful, and courteous. I used to take my packages to the one on Flat Shoals. It is always busy and they complain about taping up the smallest things. The tall guy is impolite.

I have frequented the UPS Store in Conyers for many years, but after today I will not be returning…read more Although their posted hours state they close at 6 PM, the staff routinely shut down before that time, locking the doors and turning away customers who arrive as early as 5:55 PM. When questioned, they claim the "systems are already shut down," yet it is clear they are still assisting customers inside. Today, I experienced this firsthand and was met with a dismissive and unprofessional attitude, particularly from the older gentleman on staff. I arrived with ample time to drop off a package but was denied service due to this practice. This behavior not only disregards posted business hours but also shows a lack of consideration for loyal customers.

I have been going to this location for years. There is a…read moreline sometimes, but it moves fast.. The customer service is great!

The WORST customer service! The Indian lady at the counter was very RUDE! Will Not go back!read more

packages coming up missing. no explanation no resolution. they don't even answer the phones. They…read moredon't turn phones on until an hour after opening hours. Carrier marking packages delivered in mailbox and keeping them ! Merchants are refusing refunds so this is really a headache!

Somehow from someone at this local USPS office, they marked…read moremy package delivered on Sunday right after 1PM, I don't quite understand that considering this office is closed on Sunday, and they have never ran in my neighborhood on a Sunday. And I didn't get my package. I was instructed by the merchant to wait up until 48 hours to consider it stolen or missing. LISTEN YALL, the carriers are stealing the packages, don't know who they have working in these mail places, but my package didn't disappear into thin air... now I'm arguing back and forth with the merchant to refund me

Came in today to purchase envelops and was met with a long line, one employee working the counter…read more About 15 minutes after waiting, Paula came from the back and asked if someone is picking up a package or if someone wants to use the kiosk. Kiosk? Didn't know there was such a thing here. So I got her attention and told her I'm just trying to purchase envelopes. Paula came out from the back, and I followed her to the kiosk and she checked me out. Easy Peezy! I avoided a long wait and now I know that the kiosk exists and can avoid long lines in the future. Thank you Paula!!

Today I went to send off packages for my small business at the post office that I just opened a…read moreP.O. Box with and it was the worst experience I've ever had ! I had 4 bubble mailer envelopes and 4 boxes , as I approached the counter with my four envelopes , I told her I'd like to scan these so that I could reduce a receipt . As I went to grab the 4 boxes from the counter , she said "all of those " ? I replied and said yes and that's when she asked if I saw the kiosk ! I was confused because the lobby was empty and I told her yes I use it after hours and I wasn't aware that it was a problem that I had them scanned at the counter during business hours . She then attempted to pretend that she was mentioning it as courtesy when the reality is that she is lazy and disrespectful and if she doesn't want her job , she should quit !

Well,, under new management??? They conveniently close on the weekend. Held off from Sat to Mon,…read morewent back, sign on the door says closed due to technical difficulties, come back at 3PM, did so, still closed @ 4:30PM, nobody showed up! Wasted 3 trips there only to have to find another drop off. Called on Tues to see if they were open, no answer!

I haven't used the other shipping services around Conyers or Covington, but judging from the…read morereviews, PostNet has them all beat by miles! Super friendly and knowledgeable, extremely helpful, and up front about costs. I had to ship some odd-shaped and fragile items across the country, and they packed it all up carefully for me. Thanks, PostNet!

Drove up here to pick up a package-- completely closed no one here ....ridiculous no sign or noticeread more

1-Opening on time 2-staff attitude & tone 3-training &…read morecommunication... the postal person stuffed a package in the small box instead of leaving a key & putting it in the larger box... I kindly left a note saying "Hi Postal Person" "hope you are doing well, I appreciate all you do...etc... I can't get the package out... they would not put it in the bigger box & leave a key. They continue to put mail in on top of my note...they would not remove it. Everyday for 2 weeks I would go into this post office on My Way to MY JOB, they will open late then have attitude cause people outside waiting! Then move without a sense of urgency after we the customer been waiting for them to open...If a staff doesn't know something, why can't they ask someone in charge?- instead of just saying I don't know & on to the next customer. I had to resort to sitting in my car to wait for them to show up on a Saturday just to get my dammm package out the mailbox they shoved in that tiny mailbox... I understand times are hard & people are unhappy BUT to be spiteful & demonstrate unprofessional behavior...is uncalled for!.. this is why people prefer to have things delivered thru Amazon which I'm sure, became a result of bad postal service!

This has to be by far the most rudest post office I've ever gone to. It's not one time where the…read morewomen that work in there have not been rude to me from my tattoos on my body to something that I'm wearing when I walk in being FULLY CLOTHED , they are just so rude to me on several occasions I truly hope that they get better people to work in this location with better attitudes at that

Received excellent customer service here! The location is small and it might have one or two clerks…read moreat that desk to assist you. My experience was great, the clerk was very helpful and accommodating, she even verified a zip code to ensure my package made it to its destination. Thank you Pine Lake branch!