Easiest mortgage process and the best people to work with! Couldn't recommend enough!read more

My husband and I recently bought our first home and we could not have done it so easily without the…read morehelp of Troy and his team at Security National. Sarah and Kristina were also super helpful in answering my millions of questions and were extremely patient with me the whole time. They educated me through every step of the process and made us feel comfortable when making sound decisions about our new home. I would HIGHLY RECOMMEND this team to anyone looking to buy their next home.

We've refi'd with FAM and specifically, agent Dawn Skinner 3 times over the last ten years and it's…read morebeen nothing but a breeze. Really appreciate the time and effort she has put into helping us achieve better interest rates and timely cash-outs. It helps if you have all your needed paperwork up-front, but wow! These folks go above and beyond every time we use their services. I used to dread refi's and purchases. No more! Thank you FAM! Thanks to the whole team! We'll be back!

I've been working in the mortgage industry for over a decade and there is no one better and more…read moreknowledgeable than the team at First American Mortgage of Texas. Their availability, experience and expertise helps their clients get offers accepted fast and their high level grasp of industry leading technology allows them to close quickly and easily. I cannot recommend these guys highly enough. If you're in the market to purchase or refinance a home, give them a call, it will be one of the best choices you make!

If you have bought a home before than you know how challenging it can be to get through financing…read more I am so glad that we were referred to Willow Bend and Frank Capparelli. The entire process was as smooth as could be. His entire team was WAY on top of things the entire time. He fought to get same me every last penny he could. If you are looking to buy do not hesitate to call them and ask for Frank. thanks guys!!!

My wife and I were first time home buyers and we consulted Tim Dockery through Willow Bend…read moreMortgage. It goes without saying that the whole process can be quite daunting the first time around but Tim made it very easy for us and was there with us every step of the way. We contacted him constantly with questions, emails, phone calls, and meetings. Tim always made himself readily available for us and put us at ease with his knowledge, confidence, and ability to explain things clearly and honestly. Tim has years of experience and his team carefully worked with us to craft an ideal loan for our first home. If you are shopping for a home and are overwhelmed with the complexities of this stressful endeavor, I would highly recommend Tim's high quality advice and service.

We have used Suzanne and Barton Hills Mortgage 4 times. I think the best part of our experience was…read moreSuzanne treating us like family. My wife and I were home buying novices (and eventual refinance rookies as well). Each time, she was such an incredible resource to us. Each time Suzanne has been fast, thorough, and thoughtful. There may be a lot of options for possible mortgage brokers, but if you want to really be taken care of - go with Suzanne and her team at Barton Hills Mortgage.

New to Austin and did not know where to start with looking for a good mortgage broker. My wife and…read moreI met her husband Scott who we used as our Realtor. Scott's recommendation for Suzanne was 'she's the hardest working broker out there', and indeed she was. Aside from that I saw her reviews on Yelp and we talked for at least an hour and clearly she is prepared to explain what a good broker should do for their client. Suzanne really knows this business and has weathered the storms of real estate. Emails and phone calls were always quickly returned. We we able to close our loan in 20 business days - amazing. Might have been faster if I had gotten forms back to her quicker. It was also great to work with a husband/wife team. Scott is an incredible Realtor and we had complete faith that he would find us the right house and handle the negotiations professionally.

Chris was very helpful while we were going through the loan process and offered great rates. When…read morewe had an issue with our appraiser he was able to get it resolved in time for our close. Thanks Chris!

I wouldn't recommend this company to my worst enemy. They started out fine, but 2 years into our…read moremortgage, they said our taxes were late, which we paid directly to the county we live in. My wife spent a year dealing with these idiots. Their customer service sucks and their right hand doesn't know what their left hand is doing. We finally got is sorted out, however, they initiated an impound. Another year later and we get a letter saying they are readjusting our yearly taxes and now want a $2,000 reserve. We've decided to consult with an attorney. We never pay anything late, and our FICO is o er 800. They are scam artists.

I'm in the process of finalizing a home loan through Trent Jackson of Mission Mortgage in…read moreAustin,TX. Mission Mortgage and Trent were the preferred mortgage company for Brohn Homes, and as such, additional benefits were available for using them compared to other lenders. Over the past two months, Trent has displayed a level of knowledge and professionalism that I have never seen before from any individual in any profession. Mortgages can be confusing and stressful. He has brought such clarity to this process that I have complete confidence, down to the cent, how much my home purchase will cost me. He goes to amazing lengths to make everything simple, unmistakable, and transparent. He has always been concerned with my comfort and understanding and remains committed to being a trustworthy partner in this process. I cannot give a more complete and unconditional recommendation for Trent, nor can I imagine anyone doing a better job as a mortgage broker than Trent. If I ever have to purchase a home again, I will go to Trent. If anyone I know needs to buy a home, I will send them to Trent. If I even hear that anyone in this city needs to buy a home, I will inform them of Trent and Mission Mortgage. Trent Jackson and Mission Mortgage have displayed a rare level of commitment to customer service, transparency, and integrity. They are simply the best at what they do.

Nelleen McCormick was absolutely incredible throughout the home purchase mortgage process. She was…read morehighly responsive and available whenever I had questions, clearly communicated the various milestones throughout the approval process, and helped us understand the potential roadblocks our specific situation had for underwriting. Nelleen's inherent organization, level of due-diligence, and rapid follow-through helped make a stressful, high stakes situation like purchasing a home much more manageable. Although we ultimately went with another lender - I am absolutely saddened we could not continue working with Nelleen - she is by far one of the friendliest and intelligent loan officers I have worked with and I would highly recommend her to anyone seeking lending services.

About a year ago I was looking to buy a house for the first time in my life. I was trying to get a…read moreloan everywhere and it wasn't working. I was really nervous and confused about the whole process to begin with and I was self employed so no bank would touch me even though I had great credit and a down payment ready. I have no idea how I found BBMC, but they were quick, sharp, and took time to answer every question I had. They found me a great loan and a good rate when banks, rocket mortgage, and all those other loan places you see advertised everywhere couldn't do a thing for me. They move fast, but answer every question you have, and for me they found a loan when nobody else could. It's been a year and I'm chilling in my house writing this. Thanks Brad and BBMC!!

Overall, getting a mortgage or refinancing sucks. You have to shop around like you're buying a car…read more In my experience, mortgage lenders are basically used car salesmen disguised as bankers. My wife and I were looking to refinance our mortgage to get rid of PMI. Our realtor recommended HomeVantage. Colin Gregg was our loan agent. Initially they gave us a good rate and it was competitive with one other offer we got from another lender. The fees were higher than other offers, they charged us a full 1% point. However Colin claimed that we could forgo two mortgage payments with HomeVantage - by not paying our mortgage until we closed on the loan with them. Since they claimed they could get it closed before we'd owe another payment. This was a draw for us....until I called our current lender and they claimed we would be charged late fees if we did that. So I ended up paying for that month and we only got one month with no mortgage payment. This ended up being a pretty big point of contention with them. They also attempted to charge us a fee for a lock extension and did not contact me to explain why this was happening until I refused to sign any more documents. At which time they relented and ate the fee they were charging us for the lock extension, which was not our problem or fault. Pretty sleazy to leave us in the dark while just randomly sending us a form adding money to the loan for not my problem. Communication was poor throughout the process. Multiple times I asked for claims that Colin made in writing via email, and this was never provided because he claimed to be "slammed". We got a decent interest rate but overall I would not recommend HomeVantage. You can do better. We got our original loan from UFCU and I would recommend them.