They need to work on returning what you take in. And not giving us other people clothes. When my husband returned items that weren't ours we could not get the money back for the cleaning of these pieces. All of my husbands khaki pants have disappeared. We take so many items in at one time we just don't know until later if things are missing. But we do know when we get other peoples clothes, and I think they count the number of pieces so if we get something that's not ours then obviously we didn't get something that was ours. Just not interested in using a place that mixes up our items with others and then won't credit us for paying for the cleaning of these pieces. read more

D items and garments was not even delicate,it was d 2nd time i brought in and you're pricing increased way too much!!! Anyways goodluck to your business !!! read more

A shame I had to even leave a star to begin with. My very first time coming to this location and mind you, it wasn't easy to find parking. I managed to squeeze in towards the very front where there is a sign that states the parking is solely designated to the cleaners. I park my car and as soon as I get out of my car this crazy lady starts to yell at me. I should have prefaced by telling her that I had a trunk full of garments I needed for an upcoming 3 day wedding. I was trying to multi task and also pick up my food which was ready for pick up at the sandwich shop next to her shop. The moment I open my mouth to state I was picking up my food first, the crazy bitch cut me off, and told me that I couldn't park there! She went on a rant and wouldn't let me get a word in. Literally kicked me out before she would let me talk. If you're the owner of this place, shame on you! That is not how you treat people PERIOD. I get that you probably deal with other people parking there that don't do business with you, but I certainly wasn't one of them. Your psychotic yelling and irrational behavior was totally unnecessary. You attacked me for no reason. Had you let me get a word in, I would have opened the trunk of my car and walked the garments in if that's what you wanted me to do first. I refuse to believe thatI'm the only one that drops things off and does other errands in that same shopping center. Not the way to treat future patrons. You must not need the money to run your business because I live across the street and was looking forward to supporting a small business in the city I live in. Your mouth and rage just cost you a frequent customer. I'm happy to report that I did park somewhere else, picked up my lunch, and drove over to Kona cleaners. I was greeted and treated kindly. Turns out they DID want my money and future business. Hope you and your parking spot have a great life together. read more

This Dry Cleaner place is awesome! I live around the corner and this place gets the job done fast! It was my first visit here and they gave us 10% off our dry cleaning. I will use you guys again when I need my next suit or pea coat cleaned! They are very friendly and fast at getting your clothes back. You gotta try this place out. read more

Finding a good dry cleaner is always tough. Its one to the things we were not looking forward to when we moved to Newport Beach. I primarily need to clean polos and men's work shirts. Between my wife and I we rarely need to dry-clean. So what I always look for is a dry cleaner that is understanding when I just want to LAUNDER and PRESS. Sure, its cheaper to do it that way but most of the materials on these shirts are not that expensive. So after trying various other coal dry cleaners with horrible results, we used C&L. Great, personalized service every time. They remember everything from previous visits and conversations. But the main reason for this post is that they NEVER dry clean if something can be laundered and pressed of cheaper. Sometimes they even tell me when I pick up my shorts that I told them to dry-clean but the material is fine to be laundered. Saves me money and gives me peace of mind that I am not paying way too much for something that didn't need to be dry cleaned. Price-wise...their normal dry clean rates are MORE THAN HALF OFF what other local cleaners, like Kona, charge. If you like small-town friendliness and reasonable prices, C&: is the spot! read more

Found a great dry cleaners, woohoo! Very friendly service and very quick turnaround if needed. Will be making this my regular cleaners.

This place is the best, super quick turnaround and they do real good work. After I got married I took my wife's wedding dress here and they packaged it up soooo nice! My wife was super happy of how they gave it back to us. Highly recommend this place! read more

Brought in a couple hockey jerseys (one white jersey) both of which had pretty good mud/dirt stains pretty much ruined. Stains both on the sticker logos and the jersey material. After the cleaning they both look brand new..definitely bringing in the rest of my dry cleaning needs here! Good customer service and very efficient. Great job done! read more

C & L Cleaners is Awesome! I've been a regular for several years. While their prices are competitive, their service is Outstanding!! My dry cleaning and laundry are always on time and their attention to detail is impeccable. I've had serval garments repaired there and have been amazed at the results. Absolutely Amazed!! Best Service I've Ever Had!! Did I mention the friendly staff, You Rock! read more

I was given a gross underestimate on the garments I needed cleaning due to the fact that the front desk girl (either lacking common sense or just didn't care) did not correct my description of the item. I asked how much for my several coats (while holding in my hands for her to see) but called them jackets and she answered me with the price of a jacket. I said "great! Let's do them all!" and I come back to coats that were MORE THAN DOUBLE in cost of the original quote. Her argument: "you asked about jackets, not coats." I brought them in for her to see because I knew I couldn't get an accurate quote over the phone. Does that not make sense? In short: Prices might be good (I wouldn't know, as I was quoted so low I didn't think of trying anywhere else,) dry cleaning turned out good, but DO NOT go away without a written quote, if they will give it to you. My frustration was in this: the (obvious) spirit of the question was completely ignored by the front desk girl. When I talked to the owner about it he gave in that "maybe she didn't understand" but I don't think he understood that when people bring in their clothes and ask for an estimate they would like it somewhat accurate. One of his responses when I asked for a discount was "don't push it." So I was charged (they knocked about $4 off) more than I might have been charged at other places. What if I had been on a budget? A $30 quote difference could mean gas in my car! My clothes were held hostage until I paid what they wanted me to pay - that almost scares me. I've never had this issue with a dry cleaner before! I prefer going to places that actually care about their customers, not one who's front desk girl needs to either care or get some common sense and not one who's owner does most of the talking and has no qualms about telling the customer that they may be part of the problem. read more

Outstanding personalized service, great quality and even better prices - I won't go anywhere else!

About two weeks ago I dropped off a large table runner to be cleaned at Eastside. When they returned it you could not even lay it out flat on the table - virtually useless and it was clear that they had shrunk it. There was no note on the item stating a problem which you expect from a cleaner. I called them and was told by the owner to return it to them and they would steam it and bring it back to its original condition. Bear in mind that I spoke to both the lady at the desk and the owner, who asked if this was the first time the item was cleaned and it was. Now, fast forward to this week; the lady from the front desk calls and tells me it is not repairable. I ask her to tell the owner he needs to replace it and I provide the original invoice. He calls me and states "we did nothing wrong and I have to depreciate it because it is 10 months old so you will not be happy with the amount". He also tells me that all the items he has cleaned from Crate and Barrel --quilts, runners, linens etc. all have shrunk. I find this hard to believe because all the items I have purchased from C & B have been quality, somewhat expensive and I have had no difficulty with cleaning them at other cleaners. He then offers me a "store credit" at his cleaners in lieu of replacing the item or refunding the amount paid. In the past when a cleaner has ruined an item or lost it, they replace it or refund the amount. Unfortunately, I will not return to this cleaner for I cannot trust them to do a quality job and they do not stand behind their work. read more

I recently moved into the area and began using C & L Cleaners a few months back. My husband has a tough time with his shirt collars getting clean, but since I have been using C & L Cleaners they have been doing a 5 star job getting the collars clean!! I also must say the service is always friendly and professional. Rae read more

I have lived in Newport Beach all my life and have tried out numerous dry cleaners in the area for my family of five. C and L Cleaners is by far the best company I have ever worked with and we have been using them exclusivley for the last few years. The owners and employees who work there are so personable and my order is always on time and perfectly dry cleaned or laundered. I have brought comforters, leather jackets and other unusual items. I would not hesitate to recommend them to anyone and have been completely satisfied with their service and the prices they charge. They always help me carry my clothing out to the car and the location is so desirable .They have never lost an item or been late with an order. They are by far the best dry cleaners in the Newport Beach area for my family and I hope they will stay there indefinitely. Sincerely, Diana Sammis Brookes, Newport Beach, CA read more

I highly recommend this family owned business. They have been apart of the Newport heights community for years. The owner Armen is very responsible and accommodating. All of the employees are friendly and professional. Our family has sent in everything from rugs to silk blouses and every single item is handled with care. It is always a pleasure to stop by and drop something off because of how sweet the attendant is. Our family will continue to send our weekly dry cleaning to C & L cleaners. I would trust this establishment with any delicate garment that was meaningful to me. We have never had an instance where something was missing. This is the most affordable dry cleaner in all of Newport Beach. Our family has been loyal patrons for 15 years. Thanks again C&L ! read more

Needed dry cleaners, after newly moved to area: this place well recommended, and having used many times now, am fully happy; high praises all around read more